Microphone and Webcam not working/We​bcam not recognized by YouCam
Hello,
I have a dv7-6c95dx and my YouCam program tells me that it does not recognize my integrated webcam. I have read all of the webcam forums on this site and clicked on all of the links people have posted in the forums. I have uninstalled the CyberLink YouCam program and it still comes up with the same messages. The webcam also does not show up in my device manager. The microphone is malfunction as well, it will not work any any programs including skype.
I have heard that the webcam can come unplugged internally, will that also cause the microphone to stop working? I have run out of options and I do not want to pay anyone to fix it. I would appreciate any advice on this subject.
Hi DillOrNoDill,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv7-6c95dx Notebook and sound and microphone issues and Webcam not working correctly. I would be happy to assist if needed. Try these steps first.
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
You could also try Microsoft troubleshooter located on your Notebook.
Here is a document on WebCam troubleshooting. The Webcam will be listed in your device manager under Imaging devices. You should be able to click the action button and scan for new hardware.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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