Microphone input not work

Hi,
I have a Sound blaster Audigy 2 Platinum and Windows doesn't seem to be picking up the microphone inputs. If I plug in a microphone or electric guitar the sound comes out of the speakers fine, so the ports are working but it doesn't register in windows (e.g, sound recorder and sonar dont pick it up.) In control panel the advance buttons for microphone and midi recorder are greyed out, and if I run a microphone test setup thing in windows even though the sound is coming out of the speakers, it dont register with the green bars and it says no device detected.
I've upgraded from a sound blaster li've value, and didnt have any problems with that, anyone know what the problem is?

K, downloaded and installed all the stuff off the disk.
Same thing, Windows doesn't seem to pick up that I have recording properties on the card, output of sound works fine. In mixer its set to microphone far right, and I can record in all the creative software stuff like stream recorder etc, but cant seem to get anything like Sonar and sound recorder in windows to detect anything, so its definetly a driver issue.
Any suggestions? Im using Windows XP with service pack two, and the drivers for the card show up as SB Audigy [E600] in windows, but the advanced tabs for recording options are greyed out in control panel.

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