Microphone is not working on HPE 020be (Realtek HD audio driver)
Hello,
One month ago I've bought a HPE 020. The microphone was working then, but since a week or 2 it isn't working anymore. I tried to update the driver, but without success (it is version 6.0.1.5910 at the moment). I checked the hardware and it seems ok. My headphone also only gives sound on the left side, while it is working on another PC.
Does anyone has a solution to this problem?
Thx a lot!
This question was solved.
View Solution.
Hello,
I found the solution myself.
I did a system reinstall from the factory image. After that I did the windows update and I installed all the updates except one. If you install the optional realtek driver update, then the microphone isn't working anymore. So, don't install that update and keep the original realtek audio driver version 6.0.1.5882 If you already did the install, then you can't go back to the original situation by installing version 6.0.1.5882, you really need a system restore.
I hope I helped you out with this.
Tom
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sojo972 wrote:
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http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...
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