Microphone issue during calls

When I get a call or I call someone the microphone works for just one second and after that is turned off. The microphone is working well in other applications like "sound recorder". I tried factory reset and even repair with pc companion for several times but nothing changed. I have the same issue even when connected to my car kit. I also tried playing with sound settings like noise suppression, filters etc still the same thing... Any ideas?

You should contact your local Xperia Care
http://support.sonymobile.com/global-en/contactUs/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Similar Messages

  • Iphone 4. Microphone fails during calls

    Iphone 4. Microphone fails during calls

    Yeah -- I'm getting this myself.  Did you ever find a solution?
    Here's some more information:
    Microphone DOES NOT work when:
    I make a call via carrier (typical method)
    I receive a call via carrier (typical method)
    Microphone SOMETIMES works when:
    I make a call via carrier (typical method), and then cuts out a few minutes during the call
    I receive a call via carrier (typical method), and then cuts out a few minutes during the call
    Microphone DOES work when:
    Using recording apps (voice memos)
    Make calls via data apps like:  Skype,  MagicJack.  I can use these apps to call/communicate with the person on the other end of the call without ANY issues.  Microphone does not cut out at all.  Works perfectly.
    Tried To Solve Using The Following (To no avail):
    Plug in / out headphones/mic.  This is functioning properly.  When I take out headphones/mic, and use the volume toggle, it does not show headphones as being plugged in.  Looks typical, and I can hear sound coming out of the speakers.
    Tried using the external "speaker" option during calls.  This had no effect.  The speaker icon highlights, and appears as normal, but they still cannot hear me talking into the mic.
    Switching Carriers in Settings > Carriers.  I tried hopping onto another carrier  (by disabling Auto), then moving back to my own Carrier.  Something to note... THe other carrier didn't allow me to fully connect to it.  I was not able to make a call on another carrier (I suspect this is normal).  I then re-enabled Auto.  Nothing helps.
    Reboot, Toggle Airplane-mode
    Latest Update (5.0.1)
    Sync with iTunes
    Summary Of Problem:
    This is seemingly an issue while making / receiving calls through the carrier., but I've seen this problem a lot in other forums.  They've tried different SIM, and carriers, and nothing's helped.   I'll try a new SIM card next, though I don't see it as being a coverage thing what-so-ever.  My data works, and my mic WORKS --- just not during phone calls.

  • Proximity sensor/screen issue during call

    My screen goes black during call as normal
    But the screen can still register touches
    This made me end call(via my face)several times!
    Anyone else with similar issues?

    Cheers
    I had a fault with reception on a ip5 and sent it into AppleCare by post one phone call and next day prepaid box came that I then took to the post office
    Apple received it Tuesday morning I had a replacement Wednesday morning now that's what I call service
    So far I'm £7.50 out of pocket as I had to send this z2 back in a box a bought and a bag because it had a battery in then insurance on top
    Sony
    Sony
    Sony hang your head in shame appalling customer service even Htc do it better some calls to pick it up and brings it back fixed
    No money to pay on my part
    Will never buy another Sony product until customers come first

  • Is anyone else experiencing screen activation issues during calls?

    I got my iPhone in the first batch from VF. Since then I have not experienced any of the issues reported as common faults such as the signal loss - however, I have a new one - the screen on the phone activates itself after a length of time (sometimes a while into a call, sometimes after only a couple of minutes) - this means, when I am happily chatting away the screen activates and my face is happily touching all the buttons on the screen - majority of the 'end call' button! At first I thought I was going crazy, maybe it was me holding it funny, but now I know I'm not!
    After doing a bit of googling a few o2 users have reported this issue too - does anyone else have this problem?
    Its very irritating. For example, last night I was on the phone to my partner, and the call ended twice - the first time I actually managed to type out a very garbled email to someone!!

    It's the proximity sensor, and there are hundreds of posts on here about it. It's not affecting every device, so make an appointment with an Apple Genius, pop instore and get it swapped out.

  • Lumia 800 constant blank screen during calls

    hi guys,
    I have a nokia lumia 800,
    when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!!! so it leads me to think its a software issue? is this a common problem or am i doing something wrong?
    hope you can help.
    daniel

    The screen gets turned off during a phone call when the proximity sensor is covered. This is done to avoid accidental touch screen actions when you are in a call.
    If the screen gets turned off immediately when dialing a number or receiving a call, check that your phone does not have any object which may cause detection. There are various non-Nokia original screen protectors sold in the market which cover the proximity sensor causing blank screen issues during calls.
    You can take the following steps to check the issue. If the screen keeps turned off, the protector may not be of the right size and will block the sensor on the upper part of the front side. Then either remove the protector or cut off the plastic from the blocking area.
    Make or receive a call with the phone.
    Once the phone is in a call place your hand 1cm above the screen and display will turn off.
    Remove your hand and display shall turn back on.
    Repeat the test steps 1,2,3 for 3 times to verify the proximity sensor function.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Microphone not working during call

    microphone not working during phone call.  both microphone and headphone mic not working during normal phone call.  microphone works during facetime call.  any suggestions?

    Hi there naxster,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    -Griff W.

  • IPhone 5s - Microphone During Calls

    I received my new iPhone 5s today and have encountered an issue. When in the phone app, no one is able to hear me during calls. If I switch to speaker mode however, my voice will be picked up. I've also tested with Siri, and my voice is being picked up there without issue. There was also no issue with my voice being detected in Facetime. As far as I can tell this issue only exists during phone calls without the speaker on.
    - I've upgraded to the latest version of iOS hoping that might resolve it, but no luck.
    - Also, I've tried turning off the noise cancelation feature, but again with no luck.
    Has anyone encountered this issue before? What steps would you recommend for resolving this?
    Thanks!

    Hey MKick,
    I have found something that may help you fix this problem:
    http://forums.macrumors.com/showthread.php?t=1483567
    Hope it helps

  • Issue with Proximity Sensor during calls - Continued v2

    This thread is a continuation of Issue with Proximity Sensor during calls - Continued. which was getting too long and causing some browsers to time out. That thread has been locked and the last post links to this thread.
    See also the initial thread Issue with Proximity Sensor during calls
    Thank you.
    Apple Discussions Hosts

    rbrylawski wrote:
    Goflying wrote:
    mbassoc2003 wrote:
    I wish that were so. Then they would probably be taking prompter action. But the return rate three weeks in was substantially lower than most handsets at launch and only a quarter that of the 3GS. I suspect the return rate has remained incredibly low and the figures are further slewed down the way by the worldwide distribution that is now in the tens of millions.
    At 5% return rate on a product I understand that becomes a 'significant event' that becomes declarable to shareholders, so we know they haven't reached that milestone yet.
    a disclosable event is not triggered by a specific stock return level unless apple has entered into covenants re same. Suggest you take a look at sec rules for more info
    Still, unless you have insider knowledge, you don't know Apple's buying them back at record numbers. You may be guessing, but you likely don't have proof....
    agree. I don't have any proof whatsoever, just a strong gut feeling that all is very much not as rosy in cupertino as it might seem.
    For a company whose culture is steeped in phreakery, apple is showing an amazing inability to exert control.
    too many screw ups, too many loose ends, too many whacky hires, too many media backlashes - maybe the senior staff went into dumb-mode while steve was away for so long
    null

  • Issue with Proximity Sensor during calls - Continued.

    This thread is a continuation of Issue with Proximity Sensor during calls which was getting too long and causing some browsers to time out. The old thread has been locked and the last post links to this thread.
    Thank you.
    Apple Discussions Hosts

    I find it completely ludicrous that Apple can interject on this thread and say it's received too many posts and has to be shut down and a "new" thread started. Really now? Seriously? Couldn't they also simply pop in and post 'hi guys, we hear you and are working on it' ...or something to that effect? That's my main complaint really is the deafening silence. What they're basically telling us is to complain all we want, if we don't like the phone then return it for a refund ...that is if you still have your original defective phone, for all you that already swapped phones, you're beat and are stuck with our mistake for the next 2 years when you'll be upgrade eligible again. ...WOW, thanks for the statement without technically releasing one. ...I think we're all left in the dark because Apple really doesn't know what is going on with the sensor, they can't and or won't release a statement without getting the facts straight. ...but we all know one fact is straight...the sensor is dysfunctional and that alone deserves an acknowledgement. How are we to have faith in Apple to fix the issue when we're left to believe they don't think there is one.
    ...btw update on "my fix" ...deleting all your photos and putting the phone in your arm pit and then under your pillow is only a temporary solution, for mine sensor is on the fritz again. ...shaking my head, if only this were
    funny.

  • I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?

    I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?

    Take it in to an Apple store or authorized service center for evaluation and possible replacement.

  • I  have an issue with speaker/microphone. when i call or i  recive a call the person on the other side can not hear me.

    i  have an issue with speaker/microphone. when i call or i  recive a call the person on the other side can not hear me.

    Hello aalapdesai112,
    Lets see if we can get you back to taking calls normally again. Start your troubleshooting with the article below and go through checking to making sure that you are up to date with your iOS as well as a simple restart on your iPhone. 
    If your voice is too faint or sounds unclear using iPhone, or iPod touch
    http://support.apple.com/en-us/HT203792
    Regards,
    -Norm G. 

  • Microphone not working on my iphone 4s  unless i'm on speaker or using headphones during calls both incoming and outgoing?

    During calls incoming and outgoing I can hear the other person but they cannot hear me unless I am on speaker phone or am using headphones?

    Basic troubleshooting steps clearly outlined in the User Guide are restart, resest, restore from backup, restore as new.
    If you still have problems after going through ALL the recommended troubleshooting steps, then you likely have a hardware issue.  You'll need to bring your phone into Apple for evaluation.

  • My iPhone 5 crackles and pops loudly during calls (with and without speaker phone.)  I'm experiencing this same same issue on my third iPhone.  Is this a common problem?  Short of getting the phone replaced (yet again!) is there a solution?

    My iPhone 5 frequently crackles and pops loudly during calls (while using speaker phone, as well as not using speaker phone.)  After being inspected by techs at the Genius Bar, my phone has been replaced twice; thus, I am currently on my third iPhone 5.  Incredibly, I am, yet again, experiencing the exact same issue. Short of getting my fourth iPhone, is anyone aware of a solution?

    if it's the exact same issue, either it's a problem with your service or with your software if you're restoring from a backup each time. it's pretty darn near impossible for 3 phones to have the same exact hardware issue, so that's unlikely. is this an at&t iphone? if so, are you continuing to use the same sim card? if so, get a new one and try that out. if that's not the issue, restore the phone as new and make a few phone calls. if the issue's gone away, there's something wrong with your backup

  • IPhone 5c IOS7.0.3, other people can no longer hear me during calls unless I tap into speaker mode and back?

    Hi,
    I'm currently using an iPhone 4S, but my partner has just bought an iPhone 5c. A while ago, before the IOS7 upgrade, my phone would for some reason act as if I had clicked mute during calls. Nobody would hear me, but I could hear them perfectly. The only fixes were to hang up and recall them back, or to switch it to speaker mode and back again. Very annoying. However, after updating my IOS, it suddenly stopped doing this. It was fixed, I was happy, game on.
    But recently, my partners phone which was working perfectly fine before the new IOS7.0.3 update, has developed this problem. Exact same issue, exact same solution. I wouldn't mind so much, but shes bought this phone in the last month, its a brand new phone, new software, new model... It shouldn't still be doing this! Whats worse is that when driving, its very dangerous for her to have to keep switching between speaker and not just to get her phone working. (She drivers with the phone in a cradle with hands free on).
    This issue is... Annoying. I've found that its not exactly a rare thing, and that a lot of people have had it for quite a while, but the only solution I've seen is to open the back of your phone and cover a certain part with paper/cardboard... Not exactly what we want to do is it.
    Does anybody have any advice or a solution to this, as I'm going a little crazy trying to reset everything and fix it!
    Thanks in advance!

    Same issues here. Sometimes during outgoing calls, people cannot hear me at all, even when the signal strength is good. Only solution is to soft reset the phone. A couple of times the person could hear me for the first few seconds of the call then it dropped completely.
    I also experience the issue with the 3G data as you described (I think they are related... i.e., when the 3G data isn't working, the issues with outgoing calls exists too). The phone will just randomly seem to lose it's internet connection, even with full signal strength. Soft reset/toggling airplane mode fixes this.
    I called Apple support; they asked if I was covering the microphone during outgoing calls (as if I'm that stupid). Come on Apple, I have a University degree in Computer Engineering, don't insult my intelligence! They then asked me to restore the phone (which I already did). Next solution they offered me was to replace the phone by sending me a new one first (at a cost of $35), or I could send it back and be phoneless for a week while they send a new one (which is not an option for me). I also put on a $30 Invisibile Sheild so if I exchange it, I already lose that. I believe the issue is not with the hardware, since the microphone seems to work just fine. Given that it is intermittent like this, it seems there's a software/firmware error somewhere that gets the phone into a bad state.
    Very disappointed that the $800 phone I just bought functions worse for phone calls than the Nokia brick I had 8 years ago.
    If anyone has a permanent solution for this that doesn't involve exchanging the phone, please let me know.

  • No sounds during call

    hello i have iphone 4s wth 8.1.1 and its working fine but problem is neither i hear someone nor someone hear me during calls wat can i do plzzzz help

    The resource below will provide some steps to address the issue you are having hearing conversations on the iPhone 4s:
    If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT203792
    Test the microphone
    To find out if there is an issue with the microphone itself—and not the app you're using or your cellular connection—test the microphone with the built-in Voice Memos app. Speak into the microphone and then play back the recording. You should be able to hear your voice clearly.
    Fix common issues
    Follow these steps, testing after each with Voice Memos.
    Unplug anything plugged into the headset jack.
    If you're on a call and holding your phone next to your ear, speak into the microphone and make sure you don't block it with your fingers or shoulder.
    If you're using a screen protector or case that covers the microphone, remove it. Clear any debris from the microphones.
    Restart your device.
    Update to the latest version of iOS.
    If you've tried these steps and people still can't hear you well on calls, contact Apple Support.
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
    http://support.apple.com/en-us/HT203800
    While you're on a call, make sure that you can see the volume indicator on the screen when you press the volume buttons:
    Check the connections
    If your iPhone is connected to a headset, you won't be able to hear through the iPhone receiver or using speakerphone. Follow these steps, testing after each.
    Make sure that you don't have anything plugged in to the headphone jack or the dock connector.
    Go to Settings > Bluetooth and turn off Bluetooth.
    Clear the receiver
    The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
    Follow these steps, testing after each:
    Make sure nothing is blocking the receiver, such as a case or film.
    If you have a new iPhone, remove the plastic film on the front and back of the device.
    Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
    While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
    Restart and update
    Restart your iPhone and test again.
    If there's still no sound or poor sound quality, update to the latest version of iOS.
    I hope this information helps ....
    - Judy

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