Microphone issue on Satellite A500

I currently own a Toshiba Satellite A500 series Laptop running Windows 7, however the inbuilt microphone which comes with the Laptop isnt working properly.
When I go to use Skype for example it says that the microphone is on but that the volume is low. However what makes no sense to me is that I have already gone to the Sound options on the control panel then the microphone properties and turned the volume up to full.
Any help would be greatly appreciated.
Cheers Milstonman

> When I go to use Skype for example it says that the microphone is on but that the volume is low
As mentioned by Akuma. Skype software controls the microphone settings to and in my case the volume is controlled automatically by Skype to ensure best quality.
I think you should check the Skype audio options.

Similar Messages

Satellite A500 Issues (graphics Card freezes when Gaming)

Hi Everyone hoping you can help!!
I recently purchased my Satellite A500 Laptop and I have 2 extremley bad issues!!!
Firstly apparently my model number doesnt exist it is PSAM3A-04100E which is proving to be a right royal pain in the preverbial when it comes to upgrading to windows 7!
Secondly is my major issue,
I do a lot of gaming (sims 3, Callof Duty that sort of thing...) and whenever I am playing I think wow this is great excellent fps great graphics and then FREEZE!!! my computer completley locks up and shuts down, no warning signs of lagging slowing down or anything and it does it constantly!!!
I was wondering if anyone else is suffering from this problem or whether I look should look for a driver update I have searched around but cant seem to find it anywhere.
I dont really want to take it back to the shop because then I wont have a compuer for weeks!
Any help would be massively appreciated,
Many thanks
Tasman

>PSAM3A-04100E
Where you bought your notebook? What is the country of purchase?
New Zealand maybe?
Please visit http://www.toshiba.com.au/ > New Zealand and you should find your notebook model there but as I can see Win7 drivers are not available at the moment.
Next week I will get my Satellite A500 and I will test it with Call of Duty 4 and let you know how it works.
Anyway before you start the game stop all useless running processes and set power plan to full power. Be also sure your notebook can take a breath and cooling fans are not blocked somehow. Put also back side of your notebook on two CD boxes to have higher distance between notebook and the desk.
I hope everything will works well.

Satellite A500-1EJ turns on by itself - touchpad light issue

Hello, i just bought a Satellite A500-1EJ and i have two problems:
It turns on by tself and the volume and the light touch pad does not work correctly.

Regarding the issue with automatic starups:
Please check this thread:
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=195616
You have to update the BIOS to the latest version in order to solve this
>the volume and the light touch pad does not work correctly
Im not sure what volume light or touchpad light you meant exactly and what does this mean work not correctly???
Maybe you could be more specific and could provide more details
Greets

Satellite A500 - Power issues while gaming

I was wondering if any Satellite A500 users were having the same problem as me. I have had my Laptop about 10 months and for the last 2 months I have been getting realy bad heating issues with my laptop. I have tried everything from cleaning the laptop with a air can to purchasing a under cooling fan product to try and stop the shut downs during game play but no luck.
I am getting to a point were I think its time to throw the laptop back at toshiba and ask for either a replacement or a new laptop as after spending nearly 700 for the Gamers laptop its just not up to scratch.
Any help would be most appreciated as I am getting to the end of my patience with it. Its now shut down while playing Aliens Vs Predators in direct x 11 and Lord of the Rings Online and Supreme Commander 2 to name but a few.
Also I was watching a DVD useing the HDMI port and it did it to me then also.
Please Help.

here is the information you requested
CPUID HWMonitor Report
Binaries
HWMonitor version 1.1.7.0
Monitoring
Mainboard Model NSKAA (0x0000016E - 0x00033E90)
LPCIO
Hardware Monitors
Hardware monitor Battery
Processors
Number of processors 1
Number of threads 4
APICs
Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 2
-- Thread 0 4
-- Thread 1 5
Processors Information
Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i3 330M
Codename Arrandale
Specification Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.2
Extended CPUID 6.25
Core Stepping C2
Technology 32 nm
Core Speed 2128.6 MHz
Multiplier x FSB 16.0 x 133.0 MHz
Rated Bus speed 2394.7 MHz
Stock frequency 2133 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes
Turbo Mode not supported
Max turbo frequency 2133 MHz
Max non-turbo ratio 16x
Max turbo ratio 16x
Max efficiency ratio 7x
TDP Limit 25 Watts
TDC Limit 21 Amps
Core TDP 21 Watts
Uncore TDP 4 Watts
Power @ 7x 5 Watts
Power @ 8x 6 Watts
Power @ 9x 7 Watts
Power @ 10x 9 Watts
Power @ 11x 10 Watts
Power @ 12x 12 Watts
Power @ 13x 15 Watts
Power @ 14x 18 Watts
Power @ 15x 21 Watts
Power @ 16x 25 Watts
Max bus number 255
Attached device PCI device at bus 255, device 2, function 1

Satellite A500: display driver & CD burning issue

I am having problems with the Nvidia Windows Kernel Mode Driver Version 187.98. I went back to Harvey Norman where I bought it from and they said update the driver. I have got the updates and it still happens. Sometimes more than 6 times in a few hours.
Now I am having trouble burning photos to a disc.
I really feel like throwing this computer out the door and I have only had it for 3 months and have had nothing but troubles with it.
Do all Satellite A500 perform like this

> Do all Satellite A500 perform like this
I dont think so
You should use the Toshiba graphic card driver in most cases these drivers are pretested and should work properly. BIOS should be up to date too!
> Now I am having trouble burning photos to a disc.
You have to check if new CD/DVD firmware is available for your CD/DVD drive.
You should look on the Toshiba European driver page. In More Info you will get some details about the available firmware.
If there is no firmware available, then you should test different CDs and DVDs from different manufacturers

Satellite A500-19x - Suddenly blue screen appears in Windows 7

I have satellite a500-19x,
There are one problem every time and every days when i working.
Suddenly the windows stopped for several moments then blue screen and restart windows .

hi,
if you want to update your Bios, go to the Toshiba driver page and choose the appropriate Bios version for you model. Download it and run. Don't forget to close all the running programs, disable Antivirus, Firewall before running it. Then, you will be asked to restart the computer. Pray that Bios process would occur properly otherwise you will have blank screen on startup. In this case, you will have to contact TASP (Toshiba authorized service provider).
To be honestly, I don't recommend you to flash the Bios, in your case it doesn't help your in audio crackling and BSOD. I updated my BIos but it didn't fix the problem. I think, it's graphic driver issue.You can go to the nvidia.com and download a new graphic card driver released recently. Install it and check. I also had audio crackling and the system freezing that gone after updating that driver. Note, that driver isn't pretested by Toshiba (not modified for overheating protection, anyway the users say this in the forum) but install it at my own risk and still have no problems.
greets

Satellite A500-15M: Cannot connect to TV using HDMI

Hi,
I have a Satellite A500-15M. I recently tried to connect to my TV so I could watch some online shows on my Hannspree Xv HD ready TV.
The HDMI out doesn't register at all on the TV - the TV displays a message 'not supported' and remains blank (as if there is no signal) - On the PC display settings it doesn't recognise the TV... in fact it [Intel Graphics and Media Control Panel] says that monitor/TV settings are not supported.
But I can connect via the VGA output - although I have to drop the display settings down to 1024x768 for it to show on the telly. Additionally the display on the TV then is mostly pink and red, even though my pc display pic is mostly blue. - the Toshiba start up screen shows on the TV without any issues, and a couple of times the log in screen has displayed fine too, but then sometimes it doesn't...
I know it is not the VGA cable as I can connect to the TV with it on my wife's advent netbook without any issues.
Are there any drivers I need to update/ download? Or settings I need to change?
How can I get my display onto my TV?
Any help would be greatly appreciated. Thanks

Hi
First of all you should connect both devices (notebook and TV via HDMI) when both devices are powered off. After that power up the TV and the notebook.
You should choose the HDMI channel on TV and then should use the key combination FN + F5 in order to switch the video output to the TV.
If it does not help, try to update the graphic card driver.
It seems your notebook supports the Intel graphic chip. Therefore you could check the Intel page for new drivers.
Greets

Satellite A500-1GB - Copy dialog freezes on eSATA connection

Hi
I am experiencing troubles when using my Samsung StoryBoard (1,5 TB, eSata/USB2.0) with the Satellite A500-1GB (Windows 7 64bit):
a) When using the eSata connector (preferred):
The drive is recognized by the system, and I can read the directory information. But I can neither copy to nor read from the drive. The copy dialog freezes quickly and cannot be terminated easily.
b) When using the USB connector:
The drive is also recognized by the system, but read and copy operations take ages - I tried to perform a system backup, but cancelled it after 5 hours.
The drive is working just fine with another PC (also Windows 7 x64), so the drive itself should be ok.
I updated Satellite drivers today (BIOS, chipset and storage manager), but this didn't improve the situation at all.
Probably, the issue is due to SATA 150 versus SATA 300 protocol? Does A500-1GB support SATA 300 (SATA 2) or just SATA 150 (SATA 1)? Is there a specific SATA-driver (Intel?) that I could give a try? Where could I check which SATA-protocol is currently used?
Or do you have any other hints on how I could solve this issue?
Best Regards,
Waschlappen

Hi
Thanks for the reply.
- I checked the drive on the other PC using the same eSata-cable.
The drive worked just fine.
- I also tried a different eSata cable, but the drive didn't even start up. So I switched back to the orginal cable.
- As I wrote in my original post, I already reinstaled/updated the chipset driver.
So probably you have additional hints for me?
Do you know whether the Satellite is supposed to support SATA II drives?
Next thing I'll check is to configure the drive to run SATA I only (I found a software tool for that purpose from the manufacturer).

Satellite A500 - mouse pad freezes every time I go onto the internet

Hi all,
I have a Toshiba Satellite A500 and every time I go onto the internet my mouse pad freezes. The only option I have is to restart the computer again. This is becoming very frustrating as I do not know what to do?
If someone can help this would be greatly appreciated. Thank you.
Cheers
Karen.

Hello Karen
To be honest I have never heard about something like this and believe you are the first one with this strange issue.
I would like to know since when you have noticed this? I cannot imagine this issue persists from the first day.
Do you have original preinstalled operating system?
I can imagine the first step can be BIOS update. Is latest BIOS installed on your Satellite Notebook?

Satellite A500 - Battery light flashes when connected to mains power

Win 7 Satellite A500 PSAM3A-03P00E.
The battery light flashes when connected to mains power (intermittent fault), when I unplug mains and re-connect flashing stops and battery (high capacity) continues to charge.
Also when battery light flashes the key board back lighting stays on when it should blank out and if the back lighting is off and the battery light starts flashing the key board back lighting doesn't turn on, all other functions seem to work fine.
The battery charges and holds charge as it should (when light flashes battery doesn't charge).

Hi
Did you notice this issue from first day of purchase?
Theoretically it could be possible that your battery starts to malfunction
At the other hand an electronic issue might be possible too
However, try this:
Remove ac adaptor and battery. Then press and hold power buttons 30 sec long.
Then insert the battery and connect AC adaptor again does it helps?
By the way: is BIOS up to date? If not, perform an update.

Satellite A500 - TV tuner not recognized after updates installation

I recently ran some updates (Windows 7) for Satellite A500 (PSARA9A). It has an inbuilt tuner & it was working fine until the updates. Now when I go to watch TV or Record it comes up with "No tuner available to satisfy current request".
I tried to install new driver, but I can't tell if it's doing anything. Device manager tells me the latest drivers are installed, yet it shows yellow exclamation mark.
Can anyone suggest anything here??

Thanks for the replies, I appreciate it.
Still can't get the tuner to work.
I tried uninstalling it, it then tried to re-install, but failed.
Yet It tells me latest driver is installed. Still have yellow exclamation mark.
So decide to do a system restore.
Tuner still has the same issues & now Windows Media Center won't work either. it's quite frustrating.
Did a search for media center, which told me to turn it off & then on (in windows features).
Still not working. So yep, now have 2 issues.
Any further suggestions on either issue.

Satellite A500 fn keys not working at all after windows 7 upgrade

Hi everyone,
I'm using Satellite A500 which i just did the windows 7 upgrade (32 bit) yesterday, however, i can no longer use the FN key on the keyboard which i'd use it very often.
can anybody help??? much appreciated!!
mav

Hi, thanks for your reply,
I'd some search on the forum, however, there're some similar issue, but they are not A500 model, so i m not sure it's reference.
yeah i did download and install the value added package, and restarted my flash cards, and i did change the setting of the flash card, at least now i can use it by moving my mouse to the top of the screen and they pop up. but yet, the FN key still not working at all.
i couldnt really find "common modules" or "hot key" to download, could anyone post the link here? if that would make my FN key work just like before?
Thanks alot!

Satellite A500 - Slower with Videos on Windows 7

Hi, I am desperately in need of advice, I am 78 years old and going up the wall.
My Satellite A500/03P was purchased with Vista preinstalled and worked well. My particular interest is the running and creation of video training clips for other Senior Citizens, as purchased video ran well, stutter free. I took up the offer of upgrading to Windows 7 and purchased the upgrade, things have gone rapidly downhill since. The Windows 7 install went crazy during install, requiring me to take the computer to a service shop. It was returned with Windows 7 installed, but was considerably slower with videos run from the hard drive stuttering, even worse from my ADSL2 Internet connection running at around 1.25M bits per sec.
After a while I took it back to the service man and $200 later was supplied with a dual boot hard drive, Windows 7 32 bit and Windows 7 64 bit. The system is realy virtually unuseable for video. I have downloaded and installed all of the 32 and 64 bit drivers available from Toshiba but have had to abandon the 64 bit completely as unuseable. I have tried to install another copy of Vista Ultimate, purchased for my old desktop, but could not get the Internet to work, either direct or via WIFI on the laptop.
I have tried to run the Toshiba on the 32bit Windows 7, but the Laptop is far too slow, even my email creeps in to the email readere. Any advice would be most appreciated as my pension wont support the local service peoples charges. Should I purchase the original Toshiba disks and return to "ex Factory Vistor State" or what.
Regards
LeslieB

I have often seen/heard of people having issues with upgrading to Win 7 from Vista. If some one were to ask me what to do when wanting to ugprade, I would probably advise a clean install.
If you do not want to try that route yet, hm...
*Video/Audio*
In advanced power settings, do you have any listing for multimedia?
For the HDMI issues, I am not sure what the problem is, but if there is a listing for multimedia settings in advanced power settings, for which you can set it to maxium performance, hopefully that may solve the case. If it is not there, I will try and tell you what to do.
IF the sound does not stutter in HDMI, then the audio must be fine...
Try this link: [http://www.tomshardware.com/forum/274828-33-hdmi-output-device-windows-radeon-4650]
I am not sure how to help here yet!
*Connecting to Internet WiFi/direct*
Does it still work in Win 7? Might be a OS driver update kind of thing.

Satellite A500 - NVIDIA driver stopped responding and has recovered

Hello.
I have a TOSHIBA Satellite A500-1GP. I bought this laptop 1 mounth ago, and from 2 weeks before I start to have problem with it. The screen it goes black, like 2-3 seconds, after is appear this message " Nvidia driver stopped responding and has recovered" Is really start to stressing me. I install the laptop with all his original driver, and his original Windows 7. I didn't make any reinstall, or something else.
The updates ar UP TO DATE, and I have no ideea what he should want from my life. Like this are all the new models ? Start to make problems from the begining ? I'm waiting some answers..
Thanks..

My config:
- Toshiba Satellite A500-1GR
- Process: Intel Core i5
- RAM: 4096 Mo DDR3
- Graphic card: nVidia GeForce GT 330M
I had the same problem the graphic driver installed was the 258.96 Version. I kept it up-to-date using nVidia official web site... Afterwards, I believe I was wrong to do so.
I did as you suggested.
- I went to the [Toshiba Support Center|http://fr.computers.toshiba-europe.com/innovation/generic/SUPPORT_PORTAL/]
- I downloaded and installed the 20/08/10 BIOS Update
- I downloaded and installed the 08/06/10 Display Driver
After that, I checked the version of the GeForce GT 330M driver, it's now 188.75.
I have no problem since I did this in the beginning of this afternoon. What a relief !
Thank for your Support!
If I encounter the issue again, I will notify it in this thread, but I hope this issue is solved and that I won't need to!

Dead Satellite A500-1GP after unintended Bios update

Hi everybody,
A friend of mine bought a new toshiba Satellite A500-1GP laptop a month ago. Windows 7 pro 64bit preinstalled.
Also preinstalled: toshiba support software which - properly configured - automatically searches for and installs critical patches and updates.
Last sunday this wonderful piece of software recomended a "critical update" to my friend - she is no expert but an experienced user who can tell the difference between a bios update (and avoid that!) and a security patch she agreed to download and install what she believed to be a security update.
Of course she gave permission to a bios update being installed. During the update process the machine froze completely. She waited for three hours and then pulled the plug. Guess what: the machine is now completely defunct. No lights no display no fan, simply nothing.
Toshiba support hotline told her that her two weeks old laptop is not under warranty because that warranty does not cover "software problems" and Bios updates are software updates.
The repair company says a repair will most likely equal to buying a new laptop so here we are...
My questions:
1) the laptop is a Satellite A500-1GP (PSAR9E-01M00QGR) with a phoenix UEFI bios (the toshiba/phoenix bios update tool 1.1.26 is pretty radical - no warnings at all !!! it even tried to update my dell laptop as well, lucky me!).
I have found some posts regarding older machines which can be reflashed by using an usb-floppy, a dos bios rescue disk and a key-combination (Fn+B or Fn+F...). is there a way to do that with an UEFI bios too ?
2) Does anybody out there have the same problem ?
3) Any chance to get toshiba to help us with that issue and prevent others making the same mistake by at least include some sort of warning into their bios updates ?
thanks for your help !
tony

> The repair company says a repair will most likely equal to buying a new laptop so here we are...
I doubt this
I think the BIOS ROM module was not flashed correctly (who knows why) and therefore you cannot boot the notebook.
This can happen due to different reasons maybe the update process has been interrupted due to a process running in the background, etc
In order to solve this issue, the ROM module should be flashed again using an special BIOS crisis disk... that's all.
The BIOS update is always a sensible procedure but if everything has been made correctly, then the BIOS update should finish successfully.
I found this very interesting and useful Toshiba doc and HowTo update the BIOS correctly!
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=60
I recommend to get in contact with an local ASP (Toshiba authorized service partner) in your country. The guys will help you!
Here you can find all ASPs worldwide:
http://eu.computers.toshiba-europe.com -> Support & Downloads -> Locate a Authorised Service partner
Good luck

Microphone issue on Satellite A500

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