Microphone issue with MSI Z97 GAMING 5

Hi there!.
I have just set up my new computer and i have problems with my microphone. My mainboard is a "MSI Z97 GAMING 5" and my box: NOX Coolbay SX.
I have installed the drivers from disk and tryed also searching drivers on the web of MSI. I can hear with my speakers with no problems, same with my headset. But there is no way to use my microphone. I put it in the front panel, then i checked the control panel - sound and Windows tell me that the microphone is connected, but dont work. if i put it in the back panel, the realtek HD administrator tell me that something is connected in the microphone slot but WIndows dont detect it.
in the BIOS, the HD Audio is ENABLED. I dont have any idea about what to do now. I have search on this forum but i havent seen this same issue. Can you help me?
Thanks and sorry about my english. 

ill post my specifications
Board: MSI Z97 GAMING 5
Bios: Version 1.0
VGA:   MSI GeForce GTX 760 Twin Frozr OC 2GB GDDR5
PSU:   Nox Urano VX 750W PFC
Intel Core i5-4670K 3.4Ghz Box 1150
MEM: G.Skill Ripjaws X DDR3 1600 PC3-12800 8GB 2x4GB CL9
HDD: Seagate Barracuda 7200.14 1TB SATA3
COOLER: Katana 4
OS: Windows 7 64bit Professional

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    I own an MSI Z87-GD65, im assuming your Z97gaming5 is similar, mine can control 4pin PWM fans on the CPU_FAN1 and CPU_FAN2 headers, and can control 3pin fans on SYS_FAN 1,2,3, all of this on bios fan control (i dont like nor use the Control center).  The limitations of my bios is that on 4pin fans on CPU_FAN1 i can go to 12.5% pwm (as long as the fan can reach this low), while on the 3pin con SYS_FAN i can only drop them down to 50% (thats if you fan can start at that voltage, had one that needed 60%), the fan can be ran at a steady % = rpms or can be dynamically ramp up with the CPU temp, thats also selected on the bios.
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  • Crash by gaming with MSI z97 Gaming 9 AC/ MSI 980GTX

    Dear MSI Form
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  • Some annoying issue with my Z97 Gaming 7

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    Quote from: pandaz on 07-October-14, 17:10:02
    Which particular brand and model of SSD are you using?   problem happened in Win 8.1?
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  • MSI Z97 Gaming 9 ACK problem with wifi (lag spike)

    hi all,
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    Quote from: darkhawk on 17-June-15, 18:01:01
    I'd be more for RMA'ing the board.
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  • New MSI Z97 Gaming 3 - very strange audio issues

    (sorry for the long post)
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    MSI GeForce GTX 970
    Corsair Vengeance Pro 8GB
    WD Blue 1TB
    XFX XTR Series 550W
    Windows 8.1 Pro
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    Hi
    What is the BIOS version your board currently has?
    Try without graphics card and with single RAM stick.
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  • MSI Z97 Gaming 3/Gaming 5 with an i5 4690k

    Hi guys, I just registered here and i have a few questions if you dont mind  .
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    Quote from: Nichrome on 12-July-14, 19:52:34
    Well if it works out of the box, then it just works. If it doesn't work out of the box, you would have to take the board to someone who has a CPU that should work in 100% and reflash to the latest BIOS.
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  • Also got an issue with MSI command center, maybe windows is to blame?

    MSI Command Center crashes every time after it's been running a little while, googling it I've noticed there have been a lot of topics about it crashing. I think someone here on this forum suggested reinstalling windows might help :/ Not too keen on that but better now than when I've installed a ton of stuff on the PC.
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    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
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       at CommandCenter.Toolkit.CPUFrequency.<Timer_AnimationShowHW>b__0()
       at System.Windows.Threading.ExceptionWrapp er.InternalRealCall(System.Delegate, System.Object, Int32)
       at MS.Internal.Threading.ExceptionFilterHe lper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.DispatcherOper ation.InvokeImpl()
       at System.Windows.Threading.DispatcherOper ation.InvokeInSecurityContext(System.Object)
       at System.Threading.ExecutionContext.RunIn ternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Windows.Threading.DispatcherOper ation.Invoke()
       at System.Windows.Threading.Dispatcher.Pro cessQueue()
       at System.Windows.Threading.Dispatcher.Wnd ProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndSubclass.DispatcherCallbac kOperation(System.Object)
       at System.Windows.Threading.ExceptionWrapp er.InternalRealCall(System.Delegate, System.Object, Int32)
       at MS.Internal.Threading.ExceptionFilterHe lper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.Dispatcher.Leg acyInvokeImpl(System.Windows.Threading.DispatcherPrio rity, System.TimeSpan, System.Delegate, System.Object, Int32)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       at MS.Win32.UnsafeNativeMethods.DispatchMe ssage(System.Windows.Interop.MSG ByRef)
       at System.Windows.Threading.Dispatcher.Pus hFrameImpl(System.Windows.Threading.DispatcherFram e)
       at System.Windows.Threading.Dispatcher.Pus hFrame(System.Windows.Threading.DispatcherFram e)
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    Faulting application name: CommandCenter.exe, version: 1.0.0.82, time stamp: 0x542c7911
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    Exception code: 0xe0434352
    Fault offset: 0x00011d4d
    Faulting process ID: 0x1764
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    Faulting application path: C:\Program Files (x86)\MSI\Command Center\CommandCenter.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report ID: 6fe5aaa5-4cd6-11e4-8264-448a5b9f9b8d
    Faulting package full name:
    Faulting package-relative application ID:

    This issue isn't super important but I don't like programs crashing. None of the games I've played so far crash. (after I reinstalled windows once) Windows never crashes, and the PC has never crashed either so far.
    Both MSI command center (version 1.0.0.82) and intel extreme tuning utility (version 5.1.0.23) crash. Both are kinda same type of programs it seems. MSI CC crashes sometimes immediately sometimes 15 minutes after I start it. The intel program crashes every time I click on the settings menu. MSI CC gives those errors when it crashes, the Intel program has no errors recorded in the event viewer when it crashes.
    Board: MSI Z97 Gaming 5
    Bios: Version 1.0 (Well that's what CPU-Z says it is)
    VGA: MSI GTX 970 Gaming 4g
    PSU: Asus 850W CP-850
    Intel Core i5-4670K Haswell 3.4GHz (3.8GHz Turbo Boost)
    MEM: Kingston HyperX Fury 1866Mhz DDR3
    SSD: Crucial MX100 256Gb
    HDD: Seagate Barracuda 2Tb
    COOLER: Noctua nh-d15
    OC: Everything stock (for now)
    OS: Windows 8.1 64bit
    I tried reinstalling windows by keeping all applications and settings, that didn't help at all. I could still do a fresh windows 8.1 install and remove everything, still I'd rather avoid doing that if I can. Maybe I'll just ignore the errors. Perhaps it's something related to the motherboard since both are these sort of OCing software.

  • MSI GTX980 Gaming sometimes not recognized by MSI Z97 Gaming 9 AC

    I have been experiencing a very odd problem with my new hardware.
    Hardware
    Motherboard: MSI Z97 Gaming 9 AC
    CPU: Intel Core i7-4790
    CPU-cooler: Scythe Mugen 4
    RAM: G.Skill RipjawsZ F3-17000CL9Q-16GBZH
    Videocard: MSI GeForce GTX 980 4GB GAMING 4G
    PSU: Seasonic X-660 80+ Gold
    SSD: Crucial M550 2,5" 1TB
    Monitor#1: LG 34UM95-P
    Monitor #2: Eizo Foris FG2421
    OS: Windows 7 Professional
    Issue description
    The thing is that with 2 monitors connected the videocard is not recognized on a cold boot, but boots perfectly most of the time after a restart. In some cases a restart doesn't do the trick. I have even seen a couple of times that the monitor shows that windows starts and then the monitor loses the signal from the videocard before I can see the desktop (rare). With just 1 monitor attached the videocard is recognized. Als the IGP works fine, it's just the videocard that doesn't seem to be recognized when 2 monitors are connected (all combinations of DP, HDMI and DVI). When the computer has booted after one or more restarts and the videocard is recognized the computer works flawlessly, no problems whatever I do with it (desktop work, stressing hardware, playing games, etc.). Not a single sign of instability.
    It's just the cold boot and sometimes the soft boot or restart that causes the videocard to not being recognized with 2 monitors connected.
    What makes it really weird to me is that when the computer goes into sleep mode I can wake it up normally within say 10 minutes. But if I wait for let's say an hour the videocard is not transmitting a signal through the videocard.
    When IGP is enabled the computer boots and windows loads normally (I hear the sound of the Windows login), although the monitors stay black when connected to the videocard. Then switching the connectors from the videocard to the motherboard shows me a normal Windows login screen, but the videocard is not visible in the device list. When the IGP is disabled to bootup sequence just hangs until a restart works and the computer boots normally with the videocard getting recognized and working properly.
    Click sounds
    I noticed the motherboard makes 4 click sounds when booting, like relays flipping. I think it has to to with distributing power to al the components, since it looks like components respond to the click by turning led lights on. But I have to say I've never come across a motherboard before that makes click sounds. Is this normal?
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    - Replaced the RAM with 100% working RAM from my other computer (Corsair Vengeance LP CML8GX3M2A1600C9) -> problem persists
    - Disabed XMP -> problem persists
    - Replaced the PSU with another one (Cooler Master V550 Semi-Modular) -> problem persists
    - Reinstalled the videocard physically -> problem persists
    - Tried several combinations of connecting the 2 monitors to the videocard (all DP ports, HDMI and DVI) -> problem persists
    - Replaced the videocard with a MSI GTX970 Gaming (connected with 1xDP and 1xHDMI) -> problem persists
    Conclusions so far
    The cause can be found in the videocard or motherboard (probably BIOS issue).
    Who can shed some light on this issue?

    Quote from: JLio01 on 14-November-14, 17:02:39
    Try all PCIE slots no luck? Does the black screen always happen on one certain monitor or both?
    I tried both the first and the second PCIe slot. No difference except for the fact that in the second slot the card only works at x8 bandwidth.
    Quote from: jotan.va on 24-November-14, 18:05:51
    BTW - Did anybody try to remove the wifi module from the board and then test?
    I didn't install the wifi module in the first place.
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    I returned the motherboard to the webshop I bought it from and sent my cpu, ram, psu and videocard (GTX980) with it so they could test it. They found out that the videocard is the problem. So now I have to send the videocard to the webshop it bought that from. However, I am suspecting that it's just a VBIOS problem and not some fault in the hardware itself. On the other hand, it would be very strange that MSI would release a videocard that cannot work with one of their own top motherboards, wouldn't it?

  • MSI Z97 Gaming 7 (A2 ERROR CODE)

    Hi everyone, because I have a problem with my Motherboard MSI Z97 Gaming 7 is that when I turn on my PC after display the code 99 and 9C, remains suspended in A2. From what I've read, this code is for a hard drive failure. The system remains in A2 indefinitely code until the reset button is pressed PC. In the second restart smoothly enters the operating system.
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    *Seagate Barracuda 1TB Hard Disk
    *EK Custom Liquid Cooling System
    *Generic All in One Card Reader
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    *Corsair AX1200i Power Supply
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    Thanks for any help you can give me.

    Quote from: pandaz on 24-April-15, 13:03:29
    You could try your device 1 by 1 and see which one of it is causing the A2 issue
    about this i already suggested the same:
    Quote from: Svet on 23-April-15, 21:42:28
    connected them one by one, and see which is causing this hang eventually
    he said any one of them alone is caused this A2 when its connected:
    Quote from: sebastianmancipe on 23-April-15, 21:49:10
    Already perform this test with any 3 devices, SSD, HDD or DVD's the same.
    Curiously hangs on A2 code when first turned not when restarted.
    Quote from: sebastianmancipe on 24-April-15, 04:12:03
    ¿this version of BIOS where it came from? It is official? because they have not posted on the official website of the Z97 Gaming 7? as had understood the latest BIOS for this motherboard is the 1.90
    its official, but beta bios and newer than your current.
    try all other things 1st that people suggested you, leave bios flashing as last option

  • Msi z97 gaming motherboard displays debug led D0 (00) .

    Hello all.
    I urgently need some advice.
     I recently bought a msi z97 gaming 5 motherboard and I had it installed into my rig.  Everything was working fine. I decided to do some cable management in my case today and afterwards wanted to switch my pc on to find it dead. I switched off the power and made sure that I discharged all electrostatic power.
    The psu delivers power to the board as all the case fans spin, the light trail lights up an my fan controller works.
    My peripherals (key board,  mouse) don't   light, as well as my monitor. There is ia also no boot beeps.
    The debug led displays a code 00 which is  not in the manual. I already tried removing the cmos batery  and also cleared the cmos with the cmos jumper en still nothing.
    I even removed both my ram modules and still no boot beeps.
    If there is someone out there please help... 

    i got the same issue by chance few days ago 00 error but with dual bios chip board.
    and able to fix it,
    i narrow it down that somehow the bios chip selection wasn't switched ..
    even after power off, and flip the switch i meet 00 error and no LED on bios chip has light
    switching to the secondary bios chip worked fine,
    then when i flip the bios chip while the system was booted, switching was successfully,
    and at next power off and power up was booting with the other bios chip fine and no longer 00 error
    however for your board, i see board has 1 bios chip only
    im not sure if would have bios chip led indicator or not..
    checking high res image of your board at: https://media.msi.com/main.php?g2_itemId=110010&g2_imageViewsIndex=1
    think i can see the led indicator side by side to JBAT1
    so your board probably also should have bios chip led indicator
    and based on your second photo that you provided: https://forum-en.msi.com/index.php?action=dlattach;topic=253991.0;attach=22345;image
    i don't see this LED to light... it should be near to 00 debug code
    so probably bios chip doesn't kick in for some reason...
    and i don't know how this can be fixed since your board don't have dual bios chips..
    looks like something become damaged when you tried to re-arrange your cables..
    else don't have idea what else you can try, except to rma the board

  • Msi z97 gaming 5 bios update help

    Hello I recently purchased the msi z97 gaming 5 motherboard. It was working fine it came with bios version 1.0 and I wanted to update it. I downloaded the latest 1.5 bios from msi website copied to usb flash drive and flashed it using mflash. Computer powers on but black screen wont do nothing. I cleared cmos and battery and still nothing so I am pretty sure its bricked. I am going to store to exchange it for another one but I want to be able to safely update the bios without bricking again. I usually dont update bios unless needed but i need at least 1.2 bios to fully support the devils canyon cpu. Can someone please point me in the right direction? I read about the usb flashing tool in forum but also read that bios+me need to be flashed and I don't know if that program is up to date and will flash both files? I really appreciate it if someone helped thanks in advance.

    Also does anyone know if it is dangerous to update the bios with a 4690k devils canyon cpu since it is not officially supported until 1.2? Is that why my first bios flash was bricked? I would hate to go and borrow another cpu just to update the bios but if I have to I will. Sorry for all the questions but I need to get my bios updated and I will not update it until I am sure of all these things. Thanks to anyone who answers these questions.

  • MSI Z97 Gaming 9 AC - Intel Wireless AC 7260 module don't work

    Hi,
    Please help me, i started my new rig and the wi-fi module (that hard to fit in the mobo) don't even appear in device manager.
    I already tried to dismount and remount the module on the motherboard with extreme care, no success.
    Here is my rig:
    Main Board: MSI Z97 Gaming 9 AC
    Bios Version: 1.4
    Video Card: R9 290X
    Memory: 16 Gb Corsair Vengeance 2400Mhz
    Processor Intel 4790K
    OC: Not yet
    Operating System: Windows 8.1 Pro 64
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    Recheck your WiFi Bluetooth expansion module connection on the board.
    Recheck your MB mounting in the case, i.e. errant standoffs. Perhaps test the board outside the case on a non conductive surface to ensure no potential short exists. Then retest with the WiFi plugged in.

  • DIMM 1/2 stopped working on MSI Z97 Gaming 5, help!

    Hello again!
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    And here were the problem starts. After I mounted everything back (exactly following guide like before, thermal paste etc all done) my PC would not start the system nor BIOS.
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    What the hell could happen? Please help me with this! 
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    Quote
    EXTENT OF LIMITED WARRANTY
    Intel does not warrant that the Product will be free from design defects or errors known as “errata.” Current characterized errata are
    available upon request. Further, this Limited Warranty does NOT cover:
    any costs associated with the repair or replacement of the Product including labor, installation or other costs incurred by you, and in
    particular, any costs relating to the removal or replacement of any Product that is soldered or otherwise permanently affixed to any
    printed circuit board;
    OR
    damage to the Product due to external causes, including accident, problems with electrical power, abnormal electrical, mechanical or
    environmental conditions, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or
    improper testing;
    OR
    any Product which has been modified or operated outside of Intel’s publicly available specifications or where the original identification
    markings (trademark or serial number) has been removed, altered or obliterated from the Product.
    http://download.intel.com/support/processors/sb/warranty_procts_english.pdf
    So if you have bent the pins and didn't buy the "care package" or whatever they call for improved warranty, then I believe that it is void. But read whole PDF carefully.
    I might be wrong, I'm just a human. Contact Intel about this:
    http://www.intel.com/p/en_US/support/warranty

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    Remember, MSI only has 2 true PWM fan headers, CPU_FAN1 and CPU_FAN2, even though all are 4pin physically the SYS_FAN are not true pwm fan headers, they are voltage controlled and have much higher restrictions than the real PWM fan headers.  And remember that if you plug 3pin fans on PWM fan headers they will spin at 12V that its the voltage that its handled by PWM fans, so be careful what fan you plug into where to have control on them.
    Hmn, so since Z87 MSI use that breakpoint system to control PWM fan, just like my asrock Z87. So there's no auto setting on your Z87GD65?

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