Microphone issue with pavilion dv7

I got a Pavilion dv7 for Xmas (don't ask me which model, as I can't find it using any of HP's help info!!!). I used a microphone with it, no problems. Recorded great, everything went smooth as pie. After the system auto-updated (it's the only possible cause i can find, as no other changes were made), now my external mic will not work worth poop. The recording levels are extremely low, tons of noise. I know it's not the mic, as it works OK on other machines. I can find no documentation to help me work with the Beats Audio system. Can anyone please help before I throw the computer or myself out a window!!!!!

I bought this HP Pavilioh dv7 w/Windows 7 Pro on it around November 30, 2012.  I never bothered trying to do anything with the microphone until this month.  I find that if there is no attached mic it will not record at all, although after spending 5 hours on support with HP they could not come up with a solution.  If I attach an external mic it will barely record anything.  I haven't been able to find any way to adjust mic settings and am at a loss.  Earlier in this string it was suggested to go to device manager and revert to the previous driver.  However, when I go there there is no previous driver to revert to.  An external microphone will record a little if I yell in to it.  I don't want this to be my first experience with HP, that a simple device fails and the whole unit will have to be shipped in for hardware replacement.  Any information you can advise I will be glad to try.  I am a fairly skilled user, therefore I am likely to be able to execute whatever is needed.  Bill Harpe.

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    Kristen, welcome to the forum.
    Here is a guide that may help you solve your problem.
    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
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    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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