Microphone not working during call

microphone not working during phone call.  both microphone and headphone mic not working during normal phone call.  microphone works during facetime call.  any suggestions?

Hi there naxster,
You may find the troubleshooting steps in the article below helpful.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
-Griff W.

Similar Messages

  • Microphone not working during the phone calls

    Hi dear colleagues,
    I've been using my STL100-2 for 3 weeks and suddenly my microphone stopped working during the phone calls.
    It is 100% not a hardware problem because voice input works fine.
    The microphone works correctly when I turn the speaker on. And when I use the headset as well.
    What is wrong there? I tried hard reset, flashed my BB to the latest 10.2 and it didn't solve my problem: the other side could not hear me.b
    Please, help me as I cannot do a very simple thing - make calls on my phone without those freaky tricks.
    Thank you!

    I have a similar problem, I found that it worked ok after I made a Skype call to the phone or if I called the phone from my playbook using video chat it would seem to start working, then it got worse and I found if I squeezed near the mick it would work ok. I also saw another thread where they had similar problems and solutions were possibly linked to loose screws on the plastic casing around the area of the mic as the author suggests it could be an assembly issue. I plan to check mine when I get to work tomorrow as I have no screw drivers small enough on my person right now. Anyway try it you never know it may give you a clue to the problem.
    cheers.....

  • IPhone 4 Mic & Speaker not Working during Call

    Hello All,
    I have iphone 4 and it was locked on at&t and was running ios 5.0.1, now i have unlocked my iphone and now i am using ios 5.1.1. But i have a problem, when i call someone i cant hear anything "no dial tone sound and no sound during call" & speaker mode is also not working and nor the person cant hear my voice. I also tested on my another phone but same problem.....
    So can you tell me is this a hardware problem or software problem ?? and yeah i can record voice memos and i can listen my memos with speaker on and off
    Waiting for reply....

    Do the basic troubleshooting steps described in the User Guide:
    1.  Reset iPhone (no data loss): Press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
    2.  Restore in iTunes using a backup
    3.  Restore in iTunes as new, without using a backup.
    If restoring as new doesn't help, there is a hardware failure.

  • Microphone stop working during calls.

    Hi to everyone,
    i have a problem with my iPhone 4 iOS 4.1 received on 28th September from the Apple Online Store.
    When i call or when i am called, in the middle of the call (after about 2-3 minutes), my microphone stop working: so i can hear others but they can't hear me.
    This happens usually when my phone switch from 3G to EDGE (3G -> °). In other apps the microphone works well.
    Is this a software bug? Or is my iPhone faulty?
    I looked in the forum but unlucky i didn't find a real help, because none seems to know what is the nature of this issue (i know other guys have a problem like mine).
    Thanks a lot,
    Mattia.

    The same thing is happening to me and most of the time I don't even get 2-3 minutes into the call before it happens.
    I don't know if it's a coincidence, but it only started happening once I updated to the new OS 4.2

  • Light sensor not working during calls

    My iPhone 4 has been working fine since May, until recently...when my light sensor wasn`t working really well, when i am on a phone call, the screen doesn`t turn off even though i place the phone just beside my ears and this is very annoying as my ears will touch the loud speaker button and i have to turn it off frequently during a call...but the sensor works fine for the screen brightness as for auto brightness, i have only dropped my phone once, never been jailbroken before..i have also restored my phone, reset all settings in the phone but none of them helped, is there any alternative way to solve this annoying problem?

    The sensor you refer to is a proximity sensor (not a light sensor) and is not sensitive to light.  It is sensitive to an object close by, i.e. your ear, face or a case.  This can be tested by playing a voicemail and placing your finger to the left of the earpice... the screen should go dark.
    Try removing your case.  If still a problem, it will likely be covered under warranty.

  • I am an iphone4 user from United Arab Emirates with home button/MIC not working during call problems..

    hi, i am an iphone4 user from the United Arab Emirates. I got my phone as a gift last September and it was not bundled with any carriers and was a factory unlocked piece. Within one month of usage the home button started misfunctioning. It started registering double clicks as single, triple clicks, etc. (the usual complaint of many countless users of iphone from the time of the release.) I then kind of ignored this problem and continued using the phone.
    With this problem still continuing, comes another one.
    My friend gave me a call yesterday, and we were talking happily for a minute or so and suddenly without any reason my friend failed to hear me. Five minutes was spent trying to make myself heard to him. I tried and i tried and the only solution i could find was tapping the phone gently,but firmly. Then he was able to hear me but then after sometime it was back to the same problem.
    The only solution i found was to tap in th sides.(please note that this is also a common problem with many who have call problems but no voice memo problems.) I tried adding and registering my device to my account but when i try to put in my iphone's serial number,they say that the device number is invalid.
    Now i want to get a solution to this, but since this was a gift piece i do not have any invoice of any sort. I even checked itunes.com/support and was happy to find i still have warranty till september.
    I am confused as to what to do as I was dissappointed to find even a single apple store in the UAE and do not know what do we get in terms of support. Could someone please help me?

    that is exactly the problem. I have no idea as in where this phone originates from. It was gifted to my Dad from a personnel who he was supplying for in the company. My dad then gifted it to me on my birthday. I asked my dad about the phone but he also does not know a thing. He also said that the other guy must have taken the invoice with him as he did not give anything to my dad.
    I checked it in quite a few places (like SharafDG,eMax,Axiom etc., the local electronics suppliers) to track where this phone was originally purchased from( because these people usually take down the IMEI's of the electronic devices they sell), but they all could not help me.
    Now i have no idea what to do and i do not want to spend huge amounts of cash for this matter as i am already in the warranty period. Anyways,thanks for your help in advance, but it would be helpful if you could try to get this solved for me.

  • The microphone of my iphone is not working on call but when i use viber it is working

    The microphone of my iphone is not working on calls but when i use viber it is working

    Hello there, qasmicomputers.
    The following Knowledge Base article provides some great troubleshooting steps for your issue:
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Microphone not working on a call when cellular data is on...any help..ty..

    microphone not working on a call when cellular data is on...The person at the other end of the call cant hear me and when i turn it off it works fine..

    Hi there ravitejanvr,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    -Griff W. 

  • IPhone 5 microphone not working after updating to iOS 7.1.1

    After my phone updated my microphone stop working during phone calls . I have to put the phone on speaker in order for the other person to hear me..
    It works fine whole using Siri , but not with voice memo app... This has to be a software issue because I replaced the mic and still having the same problem..
    Any help on this would be greatly appreciated.

    Sinistersosick wrote:
    Wow you sound really hurt ... The issue is this problem occurred before the opening of the phone ...
    No, I am enjoying my iPhone, thank you very much.
    It's too late for you now, your experiment back fired.

  • Microphone not working on iphone

    Microphone only works when on speaker phone.

    Hi,
    I had the same issue here. bottom microphone not working on my iPhone4. tested an dtried some different apps and came up with the following:
    during voice call: bottom mic not working
    during facetime: YES other side can hear me
    memorecorder: YES sound is recorded
    video: YES sound is recorded
    I've searched around the web and the apple support pages, and found some simple options to be taken to resolve the issue:
    1 clean out the 2nd (noise cancellation) microphone (which is the little pinhole right beside the earphone jack)
    2 restart the device (eliminating virtually all software / app malfunctions)
    3 reset network settings in settings menu (eliminating network issues)
    4 full factory reset on iPhone4 (make sure to back it up properly before) (why should this be the resolution if the restart didn't do it before?).
    5 open up the backside and insert a little piece of cardboard (about 160gr/m2) as per the attached video:
    http://www.youtube.com/watch?v=0jhWxYTVxe4&feature=related
    6 go to the apple store / make an appointment with the genius bar
    neither 1, 2 nor 3 resolved my issue with the bottom mic during voice calls (I still could hear the other side, they could here nothing, or some static and crackling from my side). as gathered the 4th possiblity would not to make the difference (i got convinced this was more a hardware than software issue), i jumped to option 5.
    AND IT WORKS NOW!!! yippieeeee (what would an iPHONE be if you can't call....)
    all you need is a steady hand, good eyes and a ph00 or ph000 screwdriver.

  • Why is my microphone not working and wifi not being able to search for connections.

    somebody please help. why is my microphone not working? i have replaced the charging port connector, and people cant hear me still. and my wifi ,even though its on, it still unable to search for conections even after i have repladed the wifi antenna. what can this be or what parts must i change out inorder to work.

    i appreciate for the response, ummm, ill check the ring on the shield(is it the shield on theupper left side of the iphone 4 that protects all the ribbons?) and actually is backwards with the speake. i have two scenarios. on one iphone4, people can hear me, but when i put it on speaker p hone, they can't hear me. the other iPhone 4, people cant heare either in speaker mode or regular call. i have replaced.the speaker box, i have replaced.the mic/cable connector as well and nothing on either cases. for sure.there is no water damage. what can ot be?

  • 1.call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.

    Hi. please solve my problem.
    .call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.3.playback music is not hearing by second partner during the call.4.i cant select ringing ton from saving tons.
    thank you in advance.

    Hi Ersin,
    Exception 1 would seem to be FORMATTING_ERROR, which suggests something in the design of the Smartform.  However, that doesn't fit with the form being generated from a report, but only erroring when called from a function module.  I can think of no reason why the different calling method would be a factor.
    When FORMATTING_ERROR is raise it should also set a message ID and number, are you able to determine what they are?
    Regards,
    Nick

  • Microphone not working with speakerphone

    I recently purchased a iPhone 4 which is pre-owned.  I soon discovered that the microphone is not working when ever I'm using speakerphone. 
    The microphone works fine otherwise and I can hear the call fine when in speakerphone mode.  The problem is only with the microphone not working while in speakerphone mode.  Based on some initial Google searches, I can see this is a relatively common issue on iPhones (4 & 4s models) but have not seen a way to resolve.  Please help me resolve.

    This may be relevant. I've been getting warnings "Device storage almost full" recently - even though I have an SD card that is almost empty. I suppose the device doesn't know to automatically use that for any downloaded/photos, etc.
    In any case, I made some room, but is it possible that "core" stuff may have been overwritten (obviously some kind of s/w bug if so). How likely would this scenario be? I realize that anything is possible, including a meteor strike - but I was curious whether this is something that is "realitiscally" likely with the current BB OS.
    Also, if I back up my data, do an OS reload, and then restore my data - is there a chance that the problem might come back? (given that the data I will back up now will have "more space" than when the warnings started coming, since I deleted some stuff).
    Thanks again.

  • Why iPhone 6 Plus sound microphone not working, but in the case of sound recordings in conversation mode work?

    Why iPhone 6 Plus sound microphone not working, but in the case of sound recordings in conversation mode work?

    Sighhhh, wasted so much time yesterday and today going around Sony centre and then carphone warehouse. They told me to come back after Easter.
    I came home, banged the phone against the wall and it worked.
    Turned out that mic was working on loud speaker and when using headphones so I thought that the secondary mic is working and the main one (placed with the speakers) isn't. So I banged that part against the wall slightly (in plastic case to prevent scratches) then put the phone underwater, waited for it to dry and now it's working. Idk how well and if it's of perfect quality again but people can hear me well.

  • Internal Webcam and Microphone not working after Screen Fix

    I own a HP Envy Spectre XT Ultrabook, and last week I tried to use the webcam and the microphone for the first time in a few months.
    However I was shocked to find that Skype kept saying that the webcam was not detected. The microphone also could not register any sound.
    Device Manager did not show any imaging devices or the webcamera, even after setting it to view non-present devices.
    A check using msinfo32 did not review the webcamera either, and there were no problem devices.
    Control Panel >> Sound showed that the Internal Microphone using IDT High Definition Audio Codec was enabled and working, however it could not detect any sound. All drivers are checked to be up-to-date.
    I suspect this has something to do with the screen repair last month which a HP on-site technician came down to replace my screen, although I cannot be 100% sure. Although the screen is now working, the technician did not do a good job reassembling the screen - the bottom left corner of the screen cover has not be able to attach properly to the screen. 
    I have gone through my BIOS setup to make sure that there is no webcam disabled.
    I have tried rolling-back and reinstalling the drivers for the microphone but it did not work.
    I have tried uninstalling CyberLink YouCam (laptop preinstalled webcam software).
    Please help, these two components are very important to me as I am going overseas soon. The laptop is still under warranty.

    Hey ajun,
    Thank you very much for the information!
    For troubleshooting your Webcam, I would suggest taking a look at the document Webcam Troubleshooting (Windows 7). I would suggest the two options Video does not appear in your webcam software (such as YouCam, Skype, Messenger, ect.), and Webcam is not listed in Device Manager.
    For your internal microphone not working either, please take a look at the document Resolving Microphone and Line-in Problems (Windows 7). From this document, I would suggest following the top two symptoms.
    Please let me know the outcome of these troubleshooting steps.
    Good luck, and have a great day!
    I worked on behalf of HP

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