Microphone not working H420 running Windows 7 64-bit

Have tried two different microphones on H420 - intended use is for the sofware program Dragon. Went through the procedure to set up microphne in Windows 7 and get message that Windows 7 could not hear anything. Uninstalled the Realtek HD Audio Driver, downloaded latest version and installed, still the microphone does not work. Used both the front panel jack and rear jack for microphone, and checked all settings, still microphone doesn't work.

Hello oscartoot
For issues with iTunes crashing on you, check out the article below to go over some options like starting up in Safe Mode.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G

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