Microphone not working in regular calls but does through whatsapp calls/recording

My microphone on my phone is not working very well with regular calls, people can hear me very soft / faint or seeming at distance. This while I usually speak quite loud during calls usually holding it to my ear, not speaker function.
Whatsapp calls is perfect, people can hear me excellent when there is good connection
Microphone recording also sounds good
I tried BBVE as well a factory reset but its still the same. Any tips how to resolve it?

Perhaps also mentionworthy is that the phone is that I'm just using this phone for 2/3 months and I do want to stick with Blackberry as I have done so persistently but this is making me reconsider

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Microphone not working in regular calls but does through whatsapp calls/recording

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