Microphone not working on Pavilion dv7

I have an HP Pavilion dv7 with Windows 7.  I have had it for over 2 years and am just now attempting to get the microphone to work and having no luck.  I have done the Audio Troubleshooter which could not identify the problem.  If I go into the Control Panel > Sound and the Recording tab it lists External Mic (Currently unavailable), Integrated Microphone Array (Default Device), and Stereo Mix (Ready).  I assume this means there is a mic built in, but am not sure if this is correct.  I have never used a microphone before and don't know what the problem might be.  Any advice would be appreciated.

Hi i have the same computer with the same problem if i use a external microphone it work but due to the fact i hate the external microphone i don't understand why i cann't just talk...if some know please let us know thanks

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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Please click "KUDOS" if I have helped you and click "Accept as Solution" if your problem is solved.
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    I am not an HP employee.

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