Microphone of the headset not working properly

Hi, Looks like another issue in the BB passport. The Headset provided with the phone doesn't seem to work properly. I can hear music etc however when i speak the listener is not able to recieve my voice clearly or not at all. Any suggestions ? Microphone looks to be buggy. I have used the BBVE, cleaned the socket etc etc but doesn't seem to work. On BBVE i can replicate the issue.

Probably the headset microphone is defecive. The only way to know is to try a known working one on the phone. There is also a possiblity the headset jack or sound input circuit in the phone is at fault, but this is an uncommon type of fault. Over 95% of the time the problem is with the headset. This is not unusual with these cheaply made headsets.
I myself prefer using a Bluetooth headset. There are no wires or plugs to be concerned with. I charge mine every night along with the phone. Most of the time I use my Bluetooth headset because I don't like holding the phone to my ear. With the Bluetooth system I can put the phone down on my desk, and the wireless headset will work for a bit farther than 30 feet from the phone.

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