Microphone problem with my Inspiron 3521

Hi,
I have purchased a laptop Dell Inspiron 15 3521 Tag Number<ADMIN NOTE: Service tag removed as per privacy policy>. It is to inform you that there is a problem with Microphone. The output of the microphone is very low and blurry. I have done all my best to solve the problem but all in vain. 
You are requested to please help me in this regards.
Regards,
Muhammad Umar

Muhammad umar
You are requested to please help me in this regards.
Hello Muhammad Umar. This forum is for Dell owners to have a place where we can discuss technical issues with each other. If you are attempting to address a Dell representative, I urge you to contact Dell directly.
My own advice to you is to first re-install your Realtek audio driver from the Inspiron 3521 downloads page (make sure to select your operating system in the drop down menu).
If the problem remains, next install the native Windows audio driver. If that also does not fix the problem then you probably have hardware failure of the mic. In that case you should contact tech support (using the above link) and schedule a repair as per your warranty.

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