Microphone sound very weak on MBA 13,

I tried to use Facetime on my new 13" MBA, tonight, and the person at the other end could barely hear me, even though I had the internal mic turned all the way up in the Sound Prefs. To be heard I had to get my mouth near the track pad. Also, while my voice was too soft to hear, key strokes were loud on the other end. It sounds as if the mic is covered so that it picks up conducted sound but not ambient sound. Any advice? Where is the microphone located?

The microphone is located just to the right of the headphone jack. It appears as a small filled circle of tiny holes.
Have you tried toggling the "ambient noise reduction" setting in the sound prefs?
These are my settings, and it seems to work fine for Skype and recording.
http://i55.tinypic.com/j5f813.png

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Hello Ralph,
(I already thought I sent this but I didn't see it as a new topic, so I am trying again). I'm new to this discussion thing, it's my first time so I hope I've submitted this correctly.
I have similar, but extended and more complicated problems with "microphone sound in iChat". (Sorry, this email is a bit lenghty becuase I have already done a lot of my homework on trouble shooting this.)
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(Please could you, would you, email a copy of your answer to me at [email protected])
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Hi Ralph,
A funny thing just happened...
The iChat prefernce window for "VIDEO" finally opened (!!) all the way, so for the FIRST TIME EVER and I was able to see the microphone setting at the bottom of the window. (Because I have NO CAMERA, the window would never fully open before during the 100 or so times I tried to get it to open before. This must've been a fluke because now it won't fully open again).
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Marlene
(By the way, I never did trash the com.apple.ichat.plist)
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