Microphone Through TRRS Jack Not Detected in Windows

The problem has been around for quite some time now, i.e., since the so-called TRRS jacks were introduced in MacBooks. In these, a single 3.5 mm jack connector is used to combine a stereo pair OUT with a mono microphone IN.
People are frustrated by the fact that the microphone on their headset is properly detected in OS X, but not in Windows/Bootcamp.
It appears that the problem stems from Microsoft's HDAudio.sys driver:
http://msdn.microsoft.com/en-us/library/windows/hardware/jj123860.aspx#jack
The workaround mentioned in the article above does not work due to the particular way the TRRS jack and the audio chip (cs4206, cs4207 and cs4208) are wired in the MacBooks: only a single jack detection event is possible, and if one is detected, a value is set in the chip, which reports the presence of a microphone. In this configuration, HDAudio.sys sees only one detection event associated with the headphones, and there is no way a second event associated with the microphone can be triggered physically.
So, it would seem that Microsoft has to rectify the way their HDAudio.sys behaves with respect to these TRRS jacks.
That being said, Apple provides a driver for the cs420x chips in their BootCamp packages. Assuming that it reads the status of the audio chip and transmits both the jack detection event and the associated values to the HDAudio.sys driver, it should be possible for the BootCamp driver to emulate those two trigger events slightly spaced in time that HDAudio.sys needs for now.
Does anyone know whether Apple, Microsoft, or both, are working on this particular issue?

From MacBook Pro (Retina, 15-inch, Mid 2014) - Technical Specifications
Audio
Stereo speakers
Dual microphones
Headphone port
Support for Apple iPhone headset with remote and microphone
Support for audio line out (digital/analog)
There is an additional complication, because the S/PDIF (aka TOSlink mini Digital Optical) is also in the same connector, which has a micro switch and can cause problems for events. It works with the Apple Headphone/Microphone combination well, but other similar headsets may have issues. Have you tried Windows 8 (or 8.1)? The iPhone TRRS works correctly on a 13" 2012 MBP and detects the devices. I will also check the Event Viewer on W8.1 and post the Device Manager screen when I have access to the 2012 MBP.

Similar Messages

  • Airplay not detected in windows 7 itunes.

    Airplay not detected on windows itunes even after windows update. Security & windows firewall not an issue. Please assist in re-installing the airplay option in my windows 7 itunes.

    I, too, have the same problem. I have read multiple posts, but nothing works. It all began with an iTunes update. Airplay, my ATV, home sharing, and Apple Remote all worked. Now, everything that is dependent on iTunes does not work.
    They are all on the same network.  I have checked it and changed it multiple times. My ATV retrieves photos from my Win 7 HP computer fine, but iTunes might as well not exist. The ATV won't see iTunes through home sharing. None of my AirPlay devices are recognized by iTunes. There isn't even the icon. Remote doesn't recognize the iTunes library either.
    I have reinstalled iTunes several times. Shut down and restarted everything several times. On two occasions, it all worked for a short time, so I know it can work. But I can't replicate that, no matter what I do.
    I have disabled Norton security (and updated it). No difference. I shouldn't have to remove it since it all worked before the iTunes update. That's why I believe it is an iTunes issue. It once worked. Everything else works.

  • IPod Touch, not detected in Windows or iTunes...

    First of all, hello to everyone...
    i want to say that i read a lot EVERYWHERE about my issue and still i couldnt find a solution...
    the problem is easy, i have a 3rd gen ipod touch, OS 4.2.1 now fully working... but, it's not detected in windows or itunes, as simple as that, and as u all have read in lots of other posts...
    my ipod is now working because i took it to an apple store and they charged it in a MAC and they had no problem at all. the MAC detected the ipod, with all its content and my ipod's name...
    but when i took it home -this has been hapenning since maybe... 5 MONTHS!-, i plug it in my PC and nothing happens...
    ok, first of all, my spec... win vista home premium 64 bits, last version of itunes...
    i tried ALL the solutions provided in APPLE official support page, and nothing happens... that means:
    1- completely uninstall itunes and then reinstalling it... i ALSO FORMATED my entire hard drive twice!!!!
    2- tried all USB ports and even an entirely different PC and nothing happened
    3- bought 3 different IPOD to USB cables and nothing happened
    4- tried setting ipod to restore, that way itunes SOMETIMES detected the ipod but i coulnt restore because of different error codes, so i had to take it several times to apple store to "unblock" it...
    the only way it works -detection and charge- is with MAC computers or dock systems such as an iHome my gf has thats the way im charging it now, but otherwise it wont work...
    i would really appreciate any help, since idont know what else to do!!
    thx in advance!!

    HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

  • My Iphone 5 is not detected in window 8.1

    My Iphone is not detected in windows 8.1, what is the reason?

    Camera roll to pc, no portable device anymore

  • Connected usb driver is not detected in window 8.1

    hey .....
     HP 250 G3 notebook
    connected usb driver is not detected in window 8.1 after update BIOS software ....my current BIOS software version  F.22 .... so plsss...fix this problem......

    @jeet2113 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • IPod not detected by Windows or iTunes!!

    I bought a new iPod Video days ago but it's not detected by Windows/iTunes!!
    However, it worked when I connected my old ipod mini...
    Any reply would be appreciated.

    hi,
    try the following article my friend...it will definitely resolve your problem..
    http://docs.info.apple.com/article.html?artnum=302420
    http://docs.info.apple.com/article.html?artnum=61711
    Regards,
    Sam

  • HP pen drive v165w not detected in windows 7

    HP pen drive v165w not detected in windows 7 after using for 4 months. plsee help

    How old is the desktop? Versions of Windows XP before SP2 did not recognize usb mass storage devices such as the pen drive. Also, do the usb ports generally work? Have you tried all the usb ports on the desktop?

  • HP x720w 64GB Pen Driver Does not detect on Windows 7 Laptop

    HP x720w 64GB Pen Driver Does not detect on Windows 7 Laptop. While it detects on my PC. Same OS. Pls advise.

    I will have to wait until a Moderator inspects your image and makes it viewable.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • HP pen drive v165w not detected in windows XP

    HP pen drive v165w not detected in windows XP, please help

    How old is the desktop? Versions of Windows XP before SP2 did not recognize usb mass storage devices such as the pen drive. Also, do the usb ports generally work? Have you tried all the usb ports on the desktop?

  • Presario C751NR Microphone jack not detected, internal Mic works OK

    I made sure that I have the most current Conexant audio driver installed: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-64867-1&lc=en&dlc=en&cc=us〈=en&os=2093&product=3646600 When I plug a microphone into the microphone jack on the front, the driver does not detect the change and maintains a connection to the microphone built in to the display lid. Going in to the control panel and looking at the microphone's "Jack Information" indicator dot when an external microphone is plugged in shows it staying black. Does anyone have any ideas?  It has always been like that, but I would like to be able to use the microphone jack. System is running Vista Home Premium (32 Bit) with SP2 and all current system updates.

    Welcome to Apple Support Communities
    It's possible your premier pro is confusing it, does it work without that connected ?
    Plantronics claim that device is OSX compatible and doesn't need any drivers (even though the mode is discontinued)
    http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/stdadp.php?p_faqid=8781&pcreated=1160070215
    If you run Utilities/Audio MIDI Setup does that recognise the device ?

  • P6N Diamond X-Fi Xtreme, back audio jack not working after windows reinstall

    Hi everyone,
    I've been having a problem with audio since reinstalling windows. Previously under windows xp sp3 i had no issues but after the most recent reinstall of windows xp, the rear jacks for the audio aren't working despite the front headphones jack working perfectly fine. Since this was only a short term measure, i didn't bother trying to sort it out until now, when I've now installed windows 7 on the computer and the issue still exists.
    I'm using the latest driver available on the msi website http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=1168 and I have also tried using the audio driver patch available on the same page.
    The fact that there were no problems before a recent windows reinstall and that the issue is mentioned on the driver download page makes me think the problem is with the drivers and not with the hardware.
    I searched through the forums and while a fair few people seem to be having the same issue or similar issues with audio jacks not functioning properly, i couldn't find a relevant solution for me.
    Cheers,
    Dave

    Yep that sounds exactly like my problem. The issue lies with the on board soundcard and their vista drivers. Creatives' vista drivers are notoriously bad. This coupled with the fact their drivers won't even INSTALL on a p6n board because their drivers do not detect the onboard soundcard adds to the problem. As far as I see it there are two ways to solve this issue:
    1.) Buy a front audio panel addition to your case.
    I am not sure on your setup but here is one with HD audio support: http://www.newegg.com/Product/Product.asp?Item=N82E16813999356
    And that will fix your back panel port, and give you the option to use the front as well.
    2.) Buy a new soundcard.
    This is what I did after learning that the onboard x-fi isn't even a real x-fi card. I opted to buy the X-Fi gamer (cheapest of the X-Fi cards) and so far the drivers have been acceptable in vista. My non-hd front ports work, as well as my back port.
    Another alternative would be to wait for MSI to release an update to the creative drivers that they provide. No guarantee on that though.

  • New shuffle not detected by Windows

    Familiar story: I bought a new shuffle, which arrived today, and Windows doesn't detect it at all. I followed the installation procedure by the book, but no luck. I went through every step in http://docs.info.apple.com/article.html?artnum=61711 including the 5 R's (more than once), but nothing works. I've uninstalled both iTunes and the iPod software, restarted my computer, reinstalled the latest versions of iTunes and the iPod software, and restarted again. No luck. I've tried every USB port on my computer. (I have one built-in USB 1.1 port and a PCMCIA card with four USB 2.0 ports.) The iPod itself claims to be charged when I press the battery button. (They must ship these models with a full charge, I guess.) It just isn't detected by Windows at all. It doesn't show up in device manager or Explorer or the iPod Updater or anywhere else. Any suggestions would be appreciated.
    Dell C600 Latitude   Windows 2000  

    I've already tried every USB port on my computer. (I have a single USB 1.1 port built in to the computer, and a PC card that provides four USB 2.0 ports. None of them work. All five show up as having 500 mA available to them, which I think counts as "high-powered," right?)
    What do you mean when you say that I can't send it back? The return policy on the invoice says: "If you are not satisfied with your Apple purchase of a pre-built product, please call 1-800-676-2775 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product.…A 10% open box fee will be assessed on any opened hardware or accessory." So I thought I could return it provided that I am willing to get hit with a rather lame 10% restocking fee (which should come to about ten bucks on a shuffle purchase). Am I misunderstanding?

  • Qosmio G10-133 - Battery not detected following Windows 7 upgrade

    Hello, I hope someone can help my frustrations here.
    Over the last couple of weeks I have successfully upgraded my laptop to Windows 7, increased memory to 2gb, purchased new laptop power lead, brand new battery and and resolved every issue that Windows 7 threw at me. The laptop and works like a dream other than one issue that seems to have got worst.
    The laptop no longer recognises the new battery.(picture of battery with cross through it and a power plug) For approximately a week after installing the battery it worked okay but now will not detect it all. I have no errors in the device manager and windows has recognised the ACPI battery entries etc and has no issues. I have also loaded the Toshiba value added package that Windows 7 found for me but still nothing. The battery does not even charge although sometimes the battery works for around 30 secs on boot up if the battery is removed and put back in, and then stops again (once Windows has loaded) I have tried numerous things like disabling driver, reinstalling battery etc but nothing. I did try the battery iniitally with Windows XP and worked fine.
    I have also searched the web and have seen many other laptops with Windows 7 have had this problem, including Toshibas. Some say update the BIOS but Toshiba have not released an upgrade since the original one in 2004 (which is for WIn XP Media Center) and there are no settings in my BIOS for ACPI etc.
    Also, I cannot calibrate the battery as I cannot do anything with it. I dont think this is an issue though.
    If anyone has any ideas I would really appreciate it or any links to any drivers etc.
    If this is sorted my laptop should last for another 5 years!
    Thanks for reading this.
    Dickie

    Hi
    First of all I doubt that many other notebooks with Windows 7 have this issue. I never heard about this and normally the battery charging will not be controlled from the OS. It happens automatically and your battery will be charged if the AC/DC is plugged in. So the OS doesnt affect this!
    To be honest I also dont know why your battery isnt detected but what happens if you power off the notebook and leave the AC/DC adaptor connected for 24 hours? After this it should be possible to work on battery minute for 1 hour or more.
    If not it seems to be a hardware issue Maybe the battery doesnt work properly anymore and should be replaced. You should contact the dealer where you purchased it
    By the way: Here are some nice and interesting tips about battery:
    http://aps2.toshiba-tro.de/kb0/HTD9401AZ0001R01.htm

  • Why is my USB DAQ device not detected by Windows?

    Hello,
    I had my USB-6229 connected to my PC (Windows 7 64bit) this morning and everything was fine: Windows detected the device, the device showed up on on NI MAX, and testing through NI MAX was successful. I then installed the NI DAQmx 9.8 driver to replace the NI DAQmx 9.6 driver that I was using (the DAQ Assistant icon in my functions menu in LabVIEW 2013 was not present, and this upgrade fixed that issue). Unfortunately, Windows now no longer recognizes the same DAQ device that worked earlier this morning.
    Here's what I've tried so far:
    Uninstalling the 9.8 driver and re-installing the 9.6
    Tested another USB DAQ device; Windows could not detect it either
    None of the DAQ devices register on WIndows's device manager (usb ports not broken, as the flash drives I inserted showed up on device manager)
    As expected, none of the devices show up on NI MAX
    Does anyone have any suggestions on what may have happened when I upgraded from the 9.6 driver to the 9.8?

    Thanks for your reply, Philip. Yes, I did reboot my computer after installing the driver.
    I contacted NI support, and we were unable to reach a solution, so, as a last effort, re-installed the driver for the third time, which finally worked. I'm not sure what the problem was, but here are some extra steps I took before re-installing the driver that may benefit those who encounter a similar problem:
    1. As Philip mentioned, start the NI Device Loader if it has not been started or stop/start it if it has. The startup status ought to be set to "automatic." You can find the NI Device Loader by starting Task Manager, selecting the "Services" tab, then selecting the "Services" button. Scroll down the list until you find it.
    2. Open up Device Manager and search for your device (mine was labeled as "unidentifiable"). Right click and select "Properties." Select the "Driver" tab. You may need to manually select the driver folder, which should be located in C:\Windows\system32\DRIVERS.
    Hope that helps.

  • Sound card is not detected under Windows 8

    Hi there,
    I bought an Asus Xonar DGX PCIe soundcard. When inserted it is not detected by the system; it is like it doen not exist.
    I have a new Dell Inspiron 660 pc with 3mHz I5 processor, 8Gb memory, 4 extension slots, one full lengthand 3 PCIe, Nvidia Gforce GT640 graphics card (in the full length extension slot). Its running Windows8. The Xonar is inserted in the 3rd slot as the
    second is blocked by the vent of the Gforce card.
    I loaded the latest driver form Asus and disabled the on-board soundcard in the "Bios" but to no avail.
    The first card was returned to the distributor with those problems as they expected it to be defect. Now i got a new one and installed it has the same problem.
    Can anybody help me with this one??
    Regards Steffen

    Hi,
    Please try the following:
    1. Check if the card can work on other Windows 8 computers.
    2. Update chipset driver and BIOS.
    As this is a hardware issue, it is also recommended that you contact Asus and Dell for help.
    Thanks.
    Nicholas Li
    TechNet Community Support

Maybe you are looking for

  • Nano software not installing with usb 1.1

    I'm having difficulty getting the initial setup to run on my Windows XP computer. I apparently have USB 1.1, the Apple software during installation will tell me i need to format my Nano, then after an hour or so tell me an error occured and to try ag

  • How to find the transaction code for the particular program or include

    Dear All, Please help me on this queary. 1) How to find what is the transaction assigned for the particular Report 2) How to find the particular include is used in which programs and also transaction codes I have one ZProgram that contains only inclu

  • Need info on the class that is used for BUILHEADER Genil query

    Hi All, Can some one pls let me know the class that is called by executing the query BUILHEADER. I m facing a strange error, everytime when i search and open any account other than sold to party in WEBUI, I am noticing soldto party in the Roles Assig

  • Business rules engine faults..

    Can someone please advise on what could cause this issue? We are using SOA suite 11.1.1.2 1. The rules engine takes an input as usual but doesn't send any output. 2. The BPEL process that invokes the rules sends out a bpelFault instead - (because the

  • Spry Accordion and Firefox (dotted border)

    How to get rid of this border? It shows up after clicking in the accordion (wheater title or content) and outlines the whole accordion. This problem is only in Firefox and makes the whole accordion unpleasent to look at. I would like to know if there