Microphoto will not operate beyond displaying CREATI

My daughter recieved player as gift two months ago. It had been working fine until recently. She doesn't have a charger and charges the unit at the USB. The most we can get the player to do at this point is to display the copyright page then the word CREATIVE. We cannot shut the unit off with the switch and must remove the battery. Can anyone help?

Try going into rescue mode and see if any of the option there work.
Info on how to get to rescue mode is located in a sticked post at the top of the forum.

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