Microsoft Apps in SW update (OTA)

Hi Nokia
Today I checked'up SW update app on my phone and see that there's update named 'Microsoft Apps'.
So I wanted to know - what kind apps are they? Will be new Microsoft Office available for Belle users and how soon?

You can read more about Microsoft Apps from http://www.symbiantweet.com/microsoft-business-apps-now-available-for-nokia-n8-x7-e7-e6-c7-c6-01
There is one thing that you should keep in mind. It seems like there is no way to uninstall those apps (you can find people talking about this here in Nokia Support Discussions). Somebody correct me if I'm wrong.

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C7 Microsoft Apps Update

As I said earlier I have a problem.
I told it to Jampe - a moderator - but his solution didn't solve my issue.
The Problem is that I have two new updates for my mobile ""NOKIA C7"" . The first one is Microsoft apps & the other one is social but I can't get them every time I update ... Update fails..
>>> I tried these solutions , neither one worked :
       1- soft resetting
       2- fully charging
       3- using nokia suite
So ,    Any idea ???
Solved!
Go to Solution.

make sure you choose the access point under settings of the software update app. once done, restart your phone then try to download the updates. This worked for me, hope it helps

Microsoft Apps SW Update / Nokia700

Last week i checked if there is any sw updates and saw "Microsoft Apps". I started downloading the update, and somewhat it stopped installing and gave the message below.
"unfortunately there was a problem getting your updates. you can use your 700 as normal. please try again later to complete the update."
Now, whenever i use sw update, it looks like the phone does not check whether there are updates or not. it just shows "microsoft apps" update and it can never finish installing.
i guess my 700 downloaded the update files. but the files are corrupted, and it can never finish installation. In fact installing process does not even start (% bar does not move a bit)
things i tried,
-trying sw online&offline
-restarting the phone
-trying sw update on 3G or WiFi
-trying sw update without the memory card & taking the battery out
-triyng sw update without any open apps

You can read more about Microsoft Apps from http://www.symbiantweet.com/microsoft-business-apps-now-available-for-nokia-n8-x7-e7-e6-c7-c6-01
There is one thing that you should keep in mind. It seems like there is no way to uninstall those apps (you can find people talking about this here in Nokia Support Discussions). Somebody correct me if I'm wrong.

E6 battery drain after microsoft apps update

just two days ago i updated with microsoft apps in my e6 belle. Now the battery doesn't last even a day. I went to installations in settings and tried to uninstall microsoft apps, but a pop up says 'file cannot be deleted'. How do I uninstall microsoft apps from E6 belle? Seriously upset with nokia. at this rate i will start a facebook page telling people to switch to android, with nokia anyway already suffering from the osborne effect. Really upset. Just tell me how to remove this slow and useless microsoft apps from my supposedly good business phone e6? I was much happier using the faster and more user friendly quickoffice.
Problem: need to uninstall microsoft apps (word, onenote) from E6 belle.
Solved!
Go to Solution.

@deb52001
Can only suggest that you have a look at this resource:http://digipassion.com/2012/06/uninstall-microsoft-apps-from-symbian3-belle-phones.html
Since QuickOffice not currently compatible you might like to look at Picsel SmartOffice as an alternative..
Happy to have helped forum with a Support Ratio = 42.5

Have an older Macbook Pro 10.6.8 tried to update it to XMavericks. Discovered that my microsoft apps are not compatible. Can I keep my files and convert them?

Have an older Macbook Pro 10.6.8 tried to update it to XMavericks. Discovered that my microsoft apps are not compatible. Can I keep my files and convert them?

Use a product such as LibreOffice, the iWork applications, or Microsoft Office 2008 or newer to open them.
(107914)

Microsoft Apps update not available for Nokia 701

From nokia conversations website, I could see that MIcrosoft Apps is available for Nokia 701 (http://conversations.nokia.com/2012/04/10/get-microsoft-office-for-symbian/) post Belle FP1 update. But I am not able to get that update. I am from India. My product code is 059J7M4 (This is a new code that I got after taking my mobile to Nokia care for software update).
Solved!
Go to Solution.

Hi jobymanuel,
If the Nokia care point staff has changed your product code in repair, they should have changed it back to the original before handing it back to you. In this case please visit the Care point and ask them to change the product code back to the original. If they have replaced enough parts, or the whole device, so that the product code has been changed as well, then it's just not available for your device yet.
Hope this helped!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

No editing option in updated microsoft apps 2.01

hi i ve installed microsoft apps 2.01
but there is no editing option in it
its showing microsoft apps 2.01 in installed apps
but while opening dco or xls file a pop up comes
"can't edit file"
need help

Older files with xls and doc cannot be edited using ms apps 2.01. Editing is supported only for xlsx and docx formats. You can only view the xls and doc files.
In Love With My C6-01:Now running on Nokia Belle!

Problem Instaling Microsoft Apps 2.1 5616

Can not install update Microsoft Apps 2.1 5616 and previously used the 2.00 version.I've tried to solve the problem with reinstal Belle Refresh but again it was the same through the Nokia Suite and via OTA Helppppppppp!!!!!
Solved!
Go to Solution.

We removed the many posts with screenshots as your description is quite clear and these posts do not really add any extra information. Have you attempted to do a fresh install of your device? Follow the procedure below to do a full device reset and (re)install of the system firmware:
If you have data on the phone you wish to keep create a backup using Nokia Suite but when asked deselect the option to include settings in the backup. You can start a backup through Tools>Backup in the Nokia Suite menu.
Now disconnect your phone from the PC and select the offline profile, press the on/off switch and from the menu which appears select and activate the profile offline.
Enter the code *#7370# followed by the security code 12345. Please be aware this reset may take a while. Your phone will restart when finished.
After the phone restarts go through the Device First Use sequence to setup the phone correctly.
Now connect the phone to your PC again and let Nokia Suite install the requires files on phone. After this (re)install the latest system update. When you go to the update screen in Nokia Suite your will either be presented by a system update or you can choose to re-install the current (up to date) version again.
After the update verify if there are any additional updates and install these as well.
After this you can restore the backup if you made one.
It is possible that your device storage area requires a full rewrite to allow the installation of these apps, if the above does not resolve the ability to install the apps please visit a Nokia Care point for further assistance. You can find the nearest one through the 'Contact us' section on this page.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Message reader problems after Microsoft Apps insta...

My previous thread was delete due to forum rules infringment.
I describe here again my problem, hoping to have a solution and considering that the problem I faced was not my fault, but it happened after a Nokia official update downloaded via Ovi Suite.
On 15th of April I've installed the Microsoft Apps and after my C6-01 reboot I found that the application "message reader" does not work anymore (tapping on the blue icon in the homescreen had no effect).
The only way to use the message reader was going in the incoming SMS folder, select a message anoose "LISTEN" from the menu. In this way the reader works.
Some days ago someone in this forum suggested me to remove the configured mailbox and try; in this way the reader came back to life and worked again, but if I add a mailbox the problem come back and the reader is malfunctioning again. So the only way to have this application working is removing any mailbox from my C6-01.
Therefore, considering that this problem occurred after an official update from Nokia and not for an user's error, I would like that Nokia tell me how to solve this malfunction.
Thanks for your attention and forgive my poor english.

After the first time I installed Micro$oft App$ I did a deep reset pressing the four keys as described in a web site I've found. After this procedure my C6-01 rebooted without many applications, so I have connected it to Ovi Suite and restored the firmware. The result was a "brand new" and perfect phone, until the new installation of M$ Apps on 11th of April :-(
So we are three Nokia users with the same problem... and we will faithfully wait for a fix ;-)

Problem with installing Microsoft Apps on Nokia e7

Hey Guys
I have a nokia E7 with Belle update , previously I had the Microsoft apps installed on my phone and for some reasons I had to do a full format and restore of my phone. My phone restore was only SMS and contacts.
Then I tried installing the Microsoft apps again and after the installer file downloads , it ask me if it can download a 21 MB file , so I press yes and then it says " the connection was lost , canceling the installation "
I am sure my network connections are OK, all the other applications download and install perfectly and I have tried it over 3G and Wifi. To be sure I did factory reset and it did not work.
even when it creates an icon for smart installer , the same thing happens.
I have tried anything it reached my mind and did not work, do you guys have anything else that might work?

SiavashTechDaD wrote:
I have to say I did the hard reset with *#7370# , and before that I had formatted the mass memory as well, so after all that the phone was just like the first day I got it.
Have a horrid feeling that your formatting mass memory has achieved same result as "hard reset" especially if you can't access Nokia Store upon device. Nokia Care facility can re-install software completely including eMMC content which truly returns device to "Out of box" state.
Have you tried "Googling" for "Microsoft Apps 2.01 (5616)"?
You will need to install Pixi enablers first, if I remember it correctly.
Happy to have helped forum with a Support Ratio = 42.5

Update for Microsoft Visual C++ 2012 Update on Windows 7

I received the Update for Microsoft Visual C++ 2012 Update 4 Redistributable Package (KB3032622). The installation failed. Here are the details
Installation date: ‎2/‎10/‎2015 8:35 PM
Installation status: Failed
Error details: Code FF
Update type: Important
If you use Visual Studio 2012 RTM product to build C++ apps and use certain functionality from the C++ Standard Template Library in your projects, then you might run into a runtime failure similar to the following:
"The procedure entry point_ crtCreateSymbolicLinkW could not be located in the dynamic link library MSVCR110.dll"
This was caused due to certain missing function exports in the runtime DLL msvcr110.dll that shipped with VS2012 RTM. This problem was eventually fixed in Visual Studio 2012 Update 4. This article
ensures that the correct runtime DLLs are provided to all users who had previously installed the faulty DLLs from Visual Studio 2012 RTM
More information:
http://go.microsoft.com/fwlink/?LinkID=525548
Help and Support:
http://support.microsoft.com
I tried to run the update troubleshooter, but it did not help. I tried Microsoft Fixit50123, but that did not solve the problem either.
Little Old Prof

Hi Little Old Prof，
I’ve noticed that similar case occurs on this 2/10/2015 update (KB3032622) in some environments. But still a small number.
And we suggest you run the Windows Update Troubleshooter first and check if there is something need to fix.
After that please recheck if this update still in your list of updates to be applied.
Open the Windows Update troubleshooter
http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8
And again, we would appreciate it if you could send us right cbs log file for our reference. Turns out the CBS log you sent to us was ending at 19:01 2/10/2015 and your error occurred at 20:35 2/10/2015.
Regards
D. Wu

I have an iPad air and have downloaded the microsoft app excel. I have an email with an excel attachment. When I "tap to download" the attachment, it auto converts to a PDF file. I want it to open in excel. Please help.

I have an iPad air and have downloaded the microsoft app excel. I have an email with an excel attacment. When I "tap to download" the attachment, it automatically converts to a PDF file and opens as a "view only" document. I want it to open with the excel app so I can see and update the spreadsheet. Please help. Thanks!

If Excel works as do other apps, you should be able to tap and hold on the attachment and then select "Open in Excel" in the window that will open. Note that you need to be subscribed to and signed into Office 365 to be able to edit documents in Microsoft's apps.
Regards.

Microsoft Apps

Hi
Can anyone shed any light on what is happening with these apps promised for Q4 2011 ?
http://conversations.nokia.com/2011/09/08/microsoft-apps-are-coming-to-symbian/
Thanks
Solved!
Go to Solution.

athlon7750 wrote:
Nokia did say q4 2011 for the first part and early 2012 for the second. Now q4 2011 has passed and nothing, are these kinds of announcements some kind of con to increase sales ? Did Nokia know when they announced it that they could not deliver ?
this is the key sentence to it all.
The free updates, called Microsoft Apps, will require no additional infrastructure. The first updates will appear by the end of this year, with broad consumer availability arriving in early 2012.
And the part that is dealing with us as comsumers is the "with broad comsumer availability arriving in early 2012"
the only people that may have got any of these apps earlier was to be those with phones that had Belle preinstalled when purchased. Everyone else is not and was not getting it till early 2012. Essentially we are all comsumers so we all diffinitely fit the "broad comsumer" part. So no one lied, no one gave you false info.
Those lines were taken straight from the press release that was made on the Nokia developers website, so in other word the info that goes to app developers etc. Which was included in my post some months ago.
I know I am looking forward to these apps becoming available, not only will they be something that i will use, but I also think it will give Nokia a huge boost, with the potential for extra sales from business customers.
After all most of these apps like lync, onenote, powerpoint, document connection with links to sharepoint are all business related products, which for the majority of customers will not have any need for. Unless your workplace has these kinds of servers setup, with appropiate access for its users of course.
There really is only 2 apps, word and excel that a comsumer is likely to use on a regular basis. I happen to have access to the kind of servers required for the others apps which definitely helps me, but for most they will mean nothing to them, nor will they have any use for them. Unless you are in a position where you can have access to a microsoft communications server or lync server 2010 and to something like server 2008 that has sharepoint installed, then these apps are not even worth worrying about.

E7 and Microsoft Apps

I noticed that Nokia Suite is no longer listing Microsoft Apps as a 'Software Update'.
I did not install it when it first came up, as I do not think I need it.
Is this suite being phased out for the E7 since it is no longer listed as an update?

Hello. Hopefully someone can help me with this question (sorry it's a bit of a long story). I recently sent my E7 to be repaired and they had to flash it. The returned phone is on Symbian Belle FP 1 (I think they call it FP1), no complaints When I sent the phone to be repaired I was using the Office apps, in particular Word, but when they sent it back, Quickoffice was installed. Which is fine since they had to flash the phone.
I recently downloaded the Office apps suite from the Nokia Store, in order to reinstall them, but none of the Office suite (Word, Excel) were installed. I just tried to download it again, but this time it seems to download, but won't install.
Do I need to uninstall QuickOffice first?
If I do uninstall Quickoffice, but back up my phone first, will I be able to restore Quickoffice if I need to?
Thanks.

Microsoft apps quit working on hp g7

Hello I have an Hp G7 windows 8.1 and my microsoft apps will not open there was no changes made too my computer when I try too open them they are blank and will not open how can I reinstall them

Hi Destiny003,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that your Microsoft Apps are not opening today, but were previously working fine. You state no changes were made to your system.
Are you Windows updates set to automatically install? If so perhaps you received one and you are not aware of the change. You have an option to have the updates prompt you before installation, which allows you to choose if you want that particular update.
Have you done all your Windows updates?
I suggest you do a Windows restore back to when they were working. Using Microsoft System Restore (Windows 8).
If the restore resolves the issue and it should return, I would contact Microsoft for further assistance.
Conatact Microsoft
Sparkles1
I work on behalf of HP
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Microsoft Apps in SW update (OTA)

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