Microsoft Arc Touch Mouse Problem

Dear Sir,
I have an arc touch mouse for over a year now but suddenly it stooped working
the USB device is recognizable and works perfectly as i can see it in the device manger in my windows 7 but the problem with the mouse itself, when i bend the mouse to turn it on the green light won't come on and the blue laser blinks steady every 0.5 second
at all times not like before as the blinks is different when it's on a surface or not, i tried to change the batteries but nothing works
Kindly advice
have you put fresh batteries in it recently?
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How is someone able to pair their Arc Touch Mouse with my Macbook Pro?

I had this happen a few times now and it's both annoying me and scaring me at the same time. I am sitting in my office working away and then all the sudden, my mouse starts moving around randomly. I quickly go up to the Bluetooth menu, and I see there is an Arc Touch Mouse paired with my computer! It is bold in the menu. I quickly hit Disconnect on the device and it goes away. Then a few minutes later, it shows up again and they take control of my mouse. I opened up the Bluetooth preferences, and I see the device there too. I removed it from there. Then a few min later, it happens again! I finally turned off bluetooth. Then in the bluetooth preferences, I see 4 Arc Touch Mice that are paired with my computer. I can't remove them without turning bluetooth. So I waited a bit and turned it back and removed them. It's been ok since then for a while now, but HOW IS SOMEONE ABLE TO PAIR THEIR MOUSE WITH MY COMPUTER? This seems like a HUGE security issue. What else can someone attach to my computer via bluetooth with no interaction from me? Please help!
I'm running 10.10.3 on a MacBook Pro (Retina, Mid 2012). And I use a Magic Trackpad, so I can't just leave bluetooth turned off...
Andrew

I am not familiar with the third party mouse, so I do not have any idea how that could happen. The devices need to be close (30 feet/10 meters) to your computer. The devices must (somehow) be discoverable to your computer.
Barry

Microsoft Arc Mouse bug?

Hey forum,
I just thought I would report a rather interesting "bug" in OS X.
When using the original Microsoft Arc Mouse plugged directly into my Macbook's USB Port, it has an incredible amount of lag. Installing the official drivers actually does not help, but makes it worse.
Interestingly enough, using a Rocketfish USB hub (no other kind works), these problems go away. I wonder why that is. Drivers also cause problems.
Anyone else have this issue? Only a bug in 10.6.xx. I suppose going to the feedback pages for Apple and MS would be a suggestion but won't do much.
Just wondering what you guys think of this.

Hi,
I'm having the same problem with same mouse too (Microsoft Arc Mouse). I though it was because my computer is very close to thw wireless hotspot and both use the same frquency (2.4 Ghz), but, when I use it on Windows it works very well. I don't know what is happening.

Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

Well, yes, data does get corrupted sometimes.
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By 'cleaned' are you therefor meaning that the drive has been erased and the system re-installed?
Because that's the quickest way to deal with such a situation.
Back up the system first of course,
Add back 3rd party apps one at a time in case one of them is causing the problem.

MSI K7N2 Delta-ILSR, Mouse problem & Video off problem solved!!!

I find the following information that I collected very interesting at the very least...
Here goes...
The video off problem that I was having was directly linked to the mouse. Here, let me explain the video off problem. In the BIOS Have the Standby mode set to S3. The problem occurred when I started windows, then went into standby, then started back up, then restarted the computer, the monitor would act as if it were in sleep mode, or rather there was no signal being sent to the monitor. Well the odd way I fixed that is by plugging in a standard 2 button PS/2 mouse. Also this fixed the issue with the mouse sometimes not working in windows.
Here is how I tested.
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Logitech iFeel Optical Mouse, USB= failed.
Microsoft Cordless Ball Mouse, PS/2= failed.
Standard Artec (Cheapy brand) Ball Mouse (With no wheel), PS/2= All issues fixed, and passed.
When I said failed I do not mean they didn't work, I mean they sometimes didn't work and also caused the Video off problem after restarting the computer.
Obviously it isn't the ports (PS/2 or USB) that are the problem, it is more like the mouse itself, and the amount of buttons in particular. As you can see above the only mouse that works correctly is the one that only has 2 buttons, the rest has 3 or more buttons along with a Wheel. The MX700 has 8 buttons + wheel, WOW!
Anyways I figure out it was the mouse, and not the memory.
Obviously MSI needs to make a patch for this mouse problem.
I'm still having a hard time believing that the mouse caused the video not to work, but it is true! I spend well over 5 hours testing this crap. Every time with the mice with more then 3 buttons it messed up, and every time with the 2 button old fashion mouse it worked flawlessly!
MSI, get to work on a new BIOS to fix this mess!!! :]
BioHaz

Quote
Originally posted by Raven_
hi
its possible to use an ps/2 mouse AND a usb mouse at the same time.
i used the ps/2 mouse in windows and the usb mouse when playing games.
you can get some trouble if you do it the way i did it.
i was in windows surfing and the pointer just jumped all over the screen.
when i looked on the other side under a table a friends little kid played with the usn mouse. )
bye
LOL, that isn't what I'm talking about.
There seems to be a problem with my motherboard accepting mice with more then 2 buttons. It works the first time, but if you restart the computer, the video goes off. If you have both installed, it still messed up.
BioHaz

When I disable my left windows key for gameing using Microsoft keyboard and mouse software, I can no longer type in firefox. How can i fix this?

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Any suggestions?

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I am unable to get my Logitech T620 touch mouse to scroll horizontally in Photoshop CS6

I am unable to get my T620 touch mouse to scroll horizontally in Photoshop CS6. Any suggestions on how to enable this? The bar at the bottom of the document moves left/right as I scroll, but the screen doesn't.
I am using a T620 touch mouse on Windows 7 64 bit with the latest version of setpoint. I have checked the box in the mouses settings to allow sidescrolling with a swipe of 1 finger. I am aware you can hold control and swipe up/down to get a left right scroll.
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This site may help.
How can I establish horizontal scroll with T620 To... - Logitech Forums
If this does not solve the problem, you may want to address your inquiry to the techs at that site.

Logitech Touch Mouse App won't work or display cursor on a iOS device running RD Client App

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is missing. It appears the cursor image was blocked by the RDC.
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Hi,
The version 8.1.3 is released, please update to the latest version and see how it works,
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Not the end of the world, multi button mouse problem.

Hi there, I have a Microsoft multi button mouse which works fine in Leopard. I have configured 2 of the buttons for Command+H (Hide), and Command+W (Close). The buttons work fine everywhere except one place, and that's System Preferences.
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Hi Topher,
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Anil.

Keynote and Microsoft Wireless Presenter Mouse 8000

Hey folks,
i seached on this in the forum, but actually did not find any hints about my problem.
So I switched from PowerPoint to Keynote some weeks ago and got to do my first big presentation with Keynote in some days. I am amazed by the possibilities Keynote offers.
Still, I am stuck with a problem:
I am using the Microsoft Wireless Presenter Mouse 8000 with its original MS drivers. I am just amazed by that piece of hardware. For those who dont know it: Its a Laptop Mouse which you can flip. On the downside, you've got presenter controls like Forward/Back/Play/Louder and a laser pointer button. You can easily switch between mouse mode and presenter mode, so you dont hit mouse buttons accidentially when presenting and vice versa.
With PowerPoint, it just works as it should. With Keynote, it doesn't work. The only thing that works it to change the volume and the play/pause button. Anyway, Keynote does not react to it.
Somebody encountered that problem before?
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Thorben

I'm running into that problem right now. I really like the mouse, but I've got to get it working with Keynote, else, I'll have to return the product.
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My PS/2 mouse problem :(

for some time now i boot up the computer and every other time the mouse works, i now use a usb keyboard and before when i had a ps2 keyboard it was that that wouldnt work, sometimes the mouse wouldnt work and when i restarted with pressing Ctrl+Alt+Delete twice and tabbed to the shutdown in the box that came up when it was time for windows to let me log in my keyboard wouldnt work and i had to use the mouse to restart, eventually the mouse and keyboard would work together after a few restarts using this method.
well now i have a usb keyboard and it works all the time so the mouse now works every other boot or reboot, i am guessing maybe i should of gotten a usb mouse along with the keyboard but the keyboards that came with mice together were kind of ugly and small so i got the Gigaware usb keyboard, plus four of the five usb slots in the back of my computer are currently being used(one for this keyboard, one for my gigaware headphones, one for my webcam, and one for my printer) the only one empty is the one connected to the D-link Bracket thing that has the four lights that light up a certain pattern to tell you if any problems, i had my ipod shuffle hooked up to it once recently and when i opened or restarted my computer nothing would load up, really not sure why so i dont leave the ipod shuffle connected to my computer, just that time to test it because i just got it not too long ago, been trying to resolve my computer issues so no time to do anything with it lol
so back to the main issue....my mouse works but every time i restart it doesnt or if i start up my computer it doesnt work and then when i restart it then it works. I have searched for the passed month with google looking for similar issues with this mouse problem and i have seen a few people with the same problem but no solution, i personally will be getting in more detail than any of these people have been in those forums i have visited.
so i have tried a few different things to try and correct this problem and none have worked so far. I have looked in the BIOS for any setting related to the mouse and have found nothing, i have uninstalled the mouse in Device Manager and restarted my computer still with the mouse being detected and sometimes not until reboot
the last thing i did was most interesting to me, i had my computer shut down and thought to try and see what happens if i have no mouse physically installed so i unplugged it and turned on my computer and when the screen came up for me to log into windows there was the pointer in the middle of the screen just the same as the times my mouse would be frozen and i need to restart to make it work.
now further into my observatory skills hehe i happened to eventually get really curious at the boot up screen after the detecting of my drives and before the microsoft windows logo and i got more near to what i think is causing this mouse issue yet i dont know how to correct it, i pressed Pause/Break to read what was there because it was to fast to read in the first place and i finally notice it is PCI listing devices and there is a list of devices and IRQs that each one is using, before all that though i noticed in my readings that the mouse IRQ was 12 always and this part of the screen that i saw really confused me was that after many tests i noticed that each time the mouse didnt work i had seen when i froze the screen to read that IRQ 12 was being used by SMBus Cntrlr and also Multimedia device and when i restarted then those two were using IRQ 11 and my mouse worked
this was really strange and i do believe that this is part of the source of my mouse not working, i am stuck and have been for some time now on this and i dont know what i need to do from here, i was also thinking maybe i need a new power supply because sometimes when i first start up my computer i can tell my processor fan struggles to spin a little even after it is clean and i do clean out dust on a regular basis, but i dont know about the power supply thing, its just a guess because i think it may be pushing out as much juice as it can to power up all four of my usb connections, my processor, my fan, my video card, and my mouse which has that frozen in the middle of the screen problem when i boot up my computer before i can log into my windows account
also i am more moving away from my power supply hypothesis because i can leave my computer open for a long period of time and my mouse never freezes up, i really need some help with this, thank you for the time spent in reading all this and any help i may be offered to correcting this issue, i have a couple more questions but they are not related to this issue so i will submit this one and send my other questions in a different message, thank you again

ok first of all i would like to thank all those who have read and given input and helped me with everything, thank you all so much
second is the story i have left out from the start of my blue screen of death problem and what it may have to do with the RAM.......
two days ago i started to put together my motherboard in my new case and new RAM and power supply, first i started with the motherboard transfer, i unscrewed it all fine and put inside the new case, but before i had it laying on my bed while i prepared the screws inside the new case, i put in my cd drive and hard drive, then i installed the power supply and connected everything, when it got to the RAM i took out the one 512 and the 256 and left the other 512 as it was and if you know about the K7N2-L motherboard then you know that two RAM slots are side by side and one is a little further off, well the one that was a little further off had the 512 so i put the 2x1Gb Patriots in the slots that were together
then i started installing more of the power connectors from the power supply and i noticed on my bed one little piece and had no idea where it came from, i started looking and thinking where have i seen a similar piece before and then saw that it was a RAM clip and how it came of the slot eludes me even to this moment, i didnt think it a big deal so i took the 512 out of the slot it was in and put the 1gb in its place and the 512 in the middle of the two 1gb chips, so one 1gb and the 512 were in the slots side by side and the other 1gb chip was in the slot further away from the other two and that was the one with the broken clip, yet it ran through the memory tests and even showed up in Sandra but i am thinking now that maybe it is the reason why i have gotten 26 blue screens of death since yesterday when i first started up my system
so now i removed the 512 and put in its place the 1gb from the broken clip slot and i started it all up and went in bios and see the timing are automatically set at 2.0-3-2-5 and so i also set the frequency voltage at 2.7V just as a test and so far since i have been typing this message i see no blue screen
the broken clip slot is broken at the clip but i had it in there and when the chips was installed i tugged a little to make sure it was being held in there and the fact the memory showed up on my system lets me know that it registered but i think that because they are two different types of RAM they may not have been compatible so i was getting the blue screens, the patriots are stock timed at 2.0-3-2-5 @ 2.7V and the Corsair is 2.5-3-3-8 @ 2.5V but then i think again it is because of the broken clip slot now because before when my system had the two 512 and the one 256 chips and no broken slot clips and i had the voltage set at 2.6 and also 2.7 with no BSOD issues............
so now here i am Single Channel Ram with timings of 2.0-3-2-5 at 2.7V and no blue screen so far but that extra 512 would have been nice but oh well i guess, maybe 750 mb more RAM than i had before is not so bad.......but i am power hungry just as are the rest of you when it comes to the computer system
i wish i had one more 1bg patriot chip to test my theory but then again if it didnt work i will have an extra chip to look at which will make me go
well i guess that is it for now, it is just a time issue now to see how this 2gb works out for me, but i want 2.5 gb
my next project is new motherboard and new processor and new ddr2 or ddr3 RAM but by the time i need that upgrade ddr5 or 6 may be in use i hope in that time the prices are good and for some reason AMD gets my attention more than intel, i dont know why
well ok i have been typing this for quite some time now and no blue screen so this is good news, i guess the question now is do you think the problem was due to the broken RAM slot clip or because the Corsair RAM was timed to run at 2.5-3-3-8 at 2.5V and the Patriots' are timed at 2.0-3-2-5 at 2.7V and together they are just not compatible?
thanks again for everything

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Have your tried this before
By Alvaro Becerra
Hi, I tried all the tricks listed here with no luck, but I think I've finally found the solution.
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from post: http://discussions.apple.com/thread.jspa?threadID=1504954

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Since I applied the OS X 10.6.8 update to my MacBook, I have started to have very annoying mouse problems. Sometimes the mouse gets stuck on a window or icon as if I am dragging it. More often, the left mouse button stops doing anything and the right mouse button starts acting like the left mouse button. At the same time, the mouse is often incapable of clicking on a highlighted button. Safari often seems to be open when this happens.
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