Microsoft Ergo Keyboard 4000

We have multiple PCs with the Microsoft Ergo Keyboard 4000. There are quite a number of keyboards that stops responding after logging off of Windows 7 Enterprise. The only way to get the keyboard to work again is to unplug the keyboard and connect to a
different USB or rebooting the PC. This started after Windows 7 was installed. The keyboard works fine in XP. Any response is greatly appreciated.

Did another PC with Windows 7 also like this? try to do clean boot maybe affected by another software
try to remove LAN cable or another 3rd party HW to check
Did this keyboard using batteries, try to check the batteries, try to eliminate battery problems
check with phone support, "contact us" you can find the number at the bottom the link I provided if still not working

Similar Messages

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    Hi, I am thinking of getting a Mac mini. I currently have a Microsoft Ergonomic Keyboard 4000 which I use with my HP laptop. Does anyone know if it is fully compatible with Mac mini?

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    The MS Intellitype driver lists compatibility through 10.6.x. I don't want to upgrade, only to discover that my Natural Ergonomic Keyboard 4000 is crippled by lack of driver support for all the shortuct buttons it has.

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    August 1, 2011 9:46 AM
    Hi Rochelle,  
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  • MICROSOFT WIRELESS KEYBOARD AND MOUSE

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    Kate Li
    TechNet Community Support

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    I have a Microsoft Media Keyboard, when I press the "next track" or "previous track" media keys, Itunes skips two tracks instead of one - this doesn't happen with other media players. It works correctly if I click on the Itunes player buttons or use the left and right cursor keys. Any suggestions please on how to get Itunes to skip just one track at a time? There are no options in the keyboard's settings or in the Itunes options to do this.
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