Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

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SBS 2003 R2 premium (with ISA 2004) Exchange ActiveSync not working

A client has a SBS 2003 R2 premium (with ISA 2004) and wants to sync iPhones and Android phones.
When using the Microsoft Remote Connectivity Analyzer and selecting 'Exchange ActiveSync' we get 'The test of the FolderSync command failed. Exchange ActiveSync returned an HTTP
500 response.'
We tried every solution we could find on the internet, without success.
This is what we tried and checked so far:
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- manually checked all vDir settings in IIS6
- tested with different accounts, created a testaccount without any administrative privileges in Active Directory.
- surfing to servername/microsoft-server-activesync from local network and to domain/microsoft-server-ActiveSync from external computer both give: HTTP 501/HTTP 505 error as expected.
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Many thanks in advance for your assistance.
Regards
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ARCOM BVBA

I used to have a SBS2003 on ISA running activesync with no issues so I'll try and give you guidance although it's been a while. I gather this is the first time use of this feature on this SBS? If so make sure you follow the instructions here:
http://technet.microsoft.com/en-us/library/cc182239.aspx
Also make sure you've enabled all mobile services in exchange features and updated your users with the Mobile User profile (I think they need to be members of the Mobile and Remote Web Workplace groups in Manage Users IIRC). Anything in the event logs?
Also, for some phones you need to manually download the certificate if you use a self-signed type.
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Exchange ActiveSync not working if form based authentication or SSL enabled

Hi,
I just wanted to share my experience setting up Exchange with iPhone. In case your exchange account on iPhone 2.0 is setup correctly and it synchronizes (no error messages received during the validation process) but you cannot see any email, calendar or contact items you may have the following issue:
http://support.microsoft.com/Default.aspx?kbid=817379

The URL you provided https://... does require SSL as it has a "s".
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nevermind - issue resolved

Okay, after further testing, it is something related to the Verizon broadband network.
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Exchange 2013 ActiveSync not working

Hello everyone,
We seem to be having problems with our ActiveSync not working anymore. Users with mobile devices can not access their mailboxes. We have checked just about every setting and the IIS logs and can't find an answer to this issue. Microsoft's Remote Connectivity
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An ActiveSync session is being attempted with the server.
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Thanks!

Hi,
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a 400 IIS Bad Request error indicates token bloat. Are you proxying to 2010 mailboxes?
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http://support.microsoft.com/kb/2491354
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Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
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Type: DWORD
Value data: 65534
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
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Type: DWORD
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Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance
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Windows Server 2012 R1 with Exchange 2013 SP1
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hi.
i have downloaded lastest software 10.2.1.2102 on my Q5. i have an exchange 2013 package with Fasthost and my carrier is Vodafone. i set this up on my ipad and iphone no probs so i know password etc correct but whenever i try on BB it tells me that settings incorrect...which i know they are not. it was working fine with this software update and had some nice new features until i tried to add another exchange email account and because that didnt work i deleted them both and now i cant get either back on. i am using an IMAP account so emails r showing but i miss the exchange features.
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How to use Outlook Web Access to log Exchange ActiveSync activity for a single mailbox http://www.blackberry.com/btsc/KB34552
How to test Microsoft ActiveSync connectivity
http://www.blackberry.com/btsc/KB34024
Supported Microsoft ActiveSync Features and Policies for use with BlackBerry 10
http://www.blackberry.com/btsc/KB33619
How to add a Microsoft Exchange ActiveSync email account on the BlackBerry 10 smartphone
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However for one of those mailboxes the users recieve the following error when they try to access it:
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So the problem returns. I'm not sure what we did to work around it, the users who were having the problem have left and the new batch are now encountering it.
I have issued the following command on the Exchange Server (one site, one server, all roles, only a default throttling policy exists):
$a = Get-ThrottlingPolicy | where-object {$_.IsDefault -eq $true}
$a | Set-ThrottlingPolicy -RCAMaxConcurrency 40
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RunspaceId                                : 8bc47cdf-a695-47f0-b31e-e6ffba6aed66
IsDefault                                 : True
AnonymousMaxConcurrency                   : 1
AnonymousPercentTimeInAD                  :
AnonymousPercentTimeInCAS                 :
AnonymousPercentTimeInMailboxRPC          :
EASMaxConcurrency                         : 10
EASPercentTimeInAD                        :
EASPercentTimeInCAS                       :
EASPercentTimeInMailboxRPC                :
EASMaxDevices                             : 10
EASMaxDeviceDeletesPerMonth               :
EWSMaxConcurrency                         : 10
EWSPercentTimeInAD                        : 50
EWSPercentTimeInCAS                       : 90
EWSPercentTimeInMailboxRPC                : 60
EWSMaxSubscriptions                       : 5000
EWSFastSearchTimeoutInSeconds             : 60
EWSFindCountLimit                         : 1000
IMAPMaxConcurrency                        :
IMAPPercentTimeInAD                       :
IMAPPercentTimeInCAS                      :
IMAPPercentTimeInMailboxRPC               :
OWAMaxConcurrency                         : 5
OWAPercentTimeInAD                        : 30
OWAPercentTimeInCAS                       : 150
OWAPercentTimeInMailboxRPC                : 150
POPMaxConcurrency                         : 20
POPPercentTimeInAD                        :
POPPercentTimeInCAS                       :
POPPercentTimeInMailboxRPC                :
PowerShellMaxConcurrency                  : 18
PowerShellMaxTenantConcurrency            :
PowerShellMaxCmdlets                      :
PowerShellMaxCmdletsTimePeriod            :
ExchangeMaxCmdlets                        :
PowerShellMaxCmdletQueueDepth             :
PowerShellMaxDestructiveCmdlets           :
PowerShellMaxDestructiveCmdletsTimePeriod :
RCAMaxConcurrency                         : 40
RCAPercentTimeInAD                        : 5
RCAPercentTimeInCAS                       : 205
RCAPercentTimeInMailboxRPC                : 200
CPAMaxConcurrency                         : 20
CPAPercentTimeInCAS                       : 205
CPAPercentTimeInMailboxRPC                : 200
MessageRateLimit                          :
RecipientRateLimit                        :
ForwardeeLimit                            :
CPUStartPercent                           : 75
AdminDisplayName                          :
ExchangeVersion                           : 0.10 (14.0.100.0)
Name                                      : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
DistinguishedName                         : CN=DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc5
ettings,CN=Our Org Name,CN=Microsoft Exchange
onfiguration,DC=domain,DC=internal
Identity                                  : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
Guid                                      : a274d3ec-f2f8-43c3-ad26-6b960924ef0e
ObjectCategory                            : domain.internal/Configuration/Schema/ms-Exch-Throttling-Polic
ObjectClass                               : {top, msExchGenericPolicy, msExchThrottlingPolicy}
WhenChanged                               : 07/06/2011 10:24:47
WhenCreated                               : 07/06/2011 10:24:41
WhenChangedUTC                            : 07/06/2011 09:24:47
WhenCreatedUTC                            : 07/06/2011 09:24:41
OrganizationId                            :
OriginatingServer                         : OneOfTheDCs.domain.internal
IsValid                                   : True
But the problem remains. Do I need to adjust anything else for this value (40) to become active? The documentation implies that the above is required on a CAS, however there is mention of registry settings but no guidance on whether these are required if
the above is used.
When I create a second profile via Mail (in control panel) for the shared mailbox and then start outlook using this profile I am able to access the mailbox as expected. This is running in the context of the user who cannot access it from her
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Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

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