Microsoft Exchange CAS Reports blank

Hi ,
We are facing issues in our Exchange 2010 reports where Reports are coming blank. We had an DWH aggregation issue in the past with the Exchange dataset. With the help of Microsoft we had caught up the aggregation manually. Post that the Exchange reports
are coming blank.
What could be done to fix the issue.
Regards,
Jesty

Hi,
Regarding the reports, please refer to:
Operations Manager Management Pack for Exchange 2010 Guide - Appendix: Reports
http://technet.microsoft.com/en-us/library/ee758042(EXCHG.140).aspx
For more information about the Exchange Server 2010 Management Pack, please also see the management pack guide:
Exchange Server 2010 Monitoring Management Pack
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=7150bfed-64a4-42a4-97a2-07048cca5d23
Otherwise, your question seems to be related to Exchange 2010. You may also choose to post there to get more effictive help.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Similar Messages

"Microsoft.Exchange.2010.Reports.Transport.Platform.TopUsers "Report show no result

hello,
i have an issue in my SCOM 2012 report.when i go to
Reporting --> Exchange Server 2010 Report Library-->and open the report Microsoft.Exchange.2010.Reports.Transport.Platform.Top users.
in my scom 2012 console and execute the report for top users on the basis of Messages Send or Messages Received ,it return zero result.
thank you

Hi,
Blank reports can be a common issue with System Center Operations Manager. These are caused by many different reasons, and for the focus of this article we will discuss the following:
1. The wrong type of entity was selected as the report target.
2. The corresponding performance collection rule or the script that generates the performance data is not enabled for the report target.
3. There is a functional problem with the Health Service on the agent.
4. Management servers are unable to insert data into the OperationsManagerDW database.
5. Data is stuck in the staging tables in the OperationsManagerDW database.
More details:
https://support2.microsoft.com/kb/2573329?wa=wsignin1.0
In addition, it is suggested to configure the Exchange management pack according to the mangement pack guide.
And here are two links that should be helpful for you regarding to this issue, please refer to them:
http://zoomindia111.wordpress.com/configure-exchange-2010-sp1-management-pack-in-scom-2007-r2/
http://blogs.technet.com/b/emreguclu/archive/2011/09/26/empty-exchange-2010-server-statistics-mailflow-reports-if-default-log-directory-has-changed.aspx
Regards,
Yan Li
Regards, Yan Li

Microsoft Exchange Work Email - Blank Inbox

When I get a new email to my work account, it shows up. The push function works fine. However, the rest of my inbox is just not there. Blank. I tried turning the phone off and on. Still blank. It won't load my old messages.
My work email server is working properly as is my exchange account from my non-work computer. Also my iPhone gmail account works fine.
Any advice would be much appreciated.
Thanks,
Nick

MissMessing wrote:
Strangely this is where i am looking, but there is not Days to Sync tab. Does this not exist on a 2G???
That's a good question probably. I don't know if there is any difference between the 2G,3G or 3G S on this feature. There might be between OS but my guess there is not. I'm currently running 3.0.1. My point is if you're running 2.2.1 there might be a difference but my guess is not. What type of account are you trying to do this on? and What OS are you running right now?
Just in case I will write down a more detail step by step on what I do on my phone to have this working. I did not see this option for my yahoo or AOL accounts.
Exchange:
1-Go to SETTINGS>MAIL,CONTACTS,CALENDARS
2-Select the exchange account.
3-On the the bottom fields select *MAIL DAYS TO SYNC*
4-Select the option the best fits you (1 day, 1 week or no limits. Your choice)
Good luck my friend.

Sending E-Mail to Microsoft Exchange From Reports-2.5

Hi,
I am trying to send the mail from Reports-2.5.
I am getting the Following Error:
REP-4201:Error occured while initialzing the
mail subsystem.There is the problem with
the mail System.
I am using Microsoft outlook98 in my system.
Thanks in advance.
Krishna.
null

The solution is:
you have to add a into regedit file in hkey_local_machine\microsoft
the two following strings:
exchange and exchangeserver with value equal to registered. Reset
the PC and try.
Good luck
Stefania
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Anantha Krishna ([email protected]):
Hi,
I am trying to send the mail from Reports-2.5.
I am getting the Following Error:
REP-4201:Error occured while initialzing the
mail subsystem.There is the problem with
the mail System.
I am using Microsoft outlook98 in my system.
Thanks in advance.
Krishna.<HR></BLOCKQUOTE>
null

Sending e-mail to microsoft exchange from reports 6

hi,
i'm trying to send message from reports using micrsoft exchange
thanks in advance

The solution is:
you have to add a into regedit file in hkey_local_machine\microsoft
the two following strings:
exchange and exchangeserver with value equal to registered. Reset
the PC and try.
Good luck
Stefania
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Anantha Krishna ([email protected]):
Hi,
I am trying to send the mail from Reports-2.5.
I am getting the Following Error:
REP-4201:Error occured while initialzing the
mail subsystem.There is the problem with
the mail System.
I am using Microsoft outlook98 in my system.
Thanks in advance.
Krishna.<HR></BLOCKQUOTE>
null

Unable to generate two Exchange 2010 reports

i
I am using SCOM 2007 R2 and I am not able to pull the below Exchange 2010 reports in SCOM. till Last month its working fine and now the issue started.
1. Report Name: Microsoft.Exchange.2010.Reports.Transport.Platform.TopUsers
Error Message
Date: 2014-09-12 22:02:22
Application: System Center Operations Manager 2007 R2
Application Version: 6.1.7221.81
Severity: Error
Message: Cannot initialize report.
Microsoft.Reporting.WinForms.ReportServerException: An internal error occurred on the report server. See the error log for more details. (rsInternalError) ---> Microsoft.Reporting.WinForms.ReportServerException: For more information about this error
navigate to the report server on the local server machine, or enable remote errors
   --- End of inner exception stack trace ---
   at Microsoft.Reporting.WinForms.ServerReport.GetExecutionInfo()
   at Microsoft.Reporting.WinForms.ServerReport.GetParameters()
   at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.Parameters.ReportParameterBlock.Initialize(ServerReport serverReport)
   at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ReportForm.SetReportJob(Object sender, ConsoleJobEventArgs args)
Microsoft.Reporting.WinForms.ReportServerException: For more information about this error navigate to the report server on the local server machine, or enable remote errors
2.Microsoft.Exchange.2010.Reports.SLA
Error Message:
An error has occured during report processing.
Query execution failed for dataset 'OutageBreakdown'
For more information about this error navigate to the report server on the local server machine, or enable remote errors.
Please help us to resolve this issue.
Donald D'souza (http://donald-scom.blogspot.com/)

Regarding the error, please also try the following methods:
Error message when you try to generate a report in System Center Operations Manager 2007: "Cannot initialize report"
http://support.microsoft.com/kb/942865
SCOM - "Cannot initialize report" error
http://blogs.technet.com/b/csstwplatform/archive/2009/02/16/scom-cannot-initialize-report-error.aspx
SCOM R2 Console error message: Cannot initialize report.
http://thoughtsonopsmgr.blogspot.com/2010/04/scom-r2-console-error-message-cannot.html
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

Incorrect Report duration in CAS Exchange 2010 Reports

Hi ,
We are facing issues in our Exchange 2010 reports where Reports are coming blank. We had an DWH aggregation issue in the past with the Exchange dataset. With the help of Microsoft we had caught up the aggregation manually. Post that the Exchange reports are
coming blank.
What could be done to fix the issue.
Regards,
Jesty

First go to the event viewer, Application, Operations Manager and look if errors related to the Exchange Reports are raised. Verify that you enable rules.
For empty Exchange 2010 Server Statistics/Mailflow Reports
http://blogs.technet.com/b/emreguclu/archive/2011/09/26/empty-exchange-2010-server-statistics-mailflow-reports-if-default-log-directory-has-changed.aspx
http://www.dario.co.il/?p=968
Also you can check below link for blank reports
http://support.microsoft.com/kb/2573329
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error.

Hi,
I created a mailbox few days before, everythign was working fine and suddenly when some one tried to send email on that mailbox it bounced back with following error:
There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: Mail01.abc.com
[email protected]
#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionNotFound:16.18969:9A000000, 17.27161:00000000CC000000000000000600000000000000,
255.23226:00000000, 255.27962:FE000000, 255.17082:0F010480, 0.26937:94000000, 4.21921:0F010480, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 4.7588:0F010480, 4.6564:0F010480, 2.17597:00000000, 2.25805:00000000, 4.8936:0F010480, 4.14312:0F010480,
4.2199:0F010480, 2.25805:00000000, 4.8936:0F010480, 2.22957:00000000, 2.19693:00000000, 2.17917:00000000, 2.27341:00000000, 4.8936:0F010480, 4.17097:0F010480, 4.8620:0F010480, 255.1750:0F010480, 0.26849:0F010480, 255.21817:0F010480, 0.26297:0F010480, 4.16585:0F010480,
0.32441:0F010480, 4.1706:0F010480, 0.24761:0F010480, 4.20665:0F010480, 0.25785:EC030000, 4.29881:0F010480". ##
Original message headers:
Received: from Mailbox.abc.com ([fe80::892d:93d6:b1ac:b70a]) by mail01
([10.72.0.95]) with mapi; Fri, 11 Jan 2013 14:04:55 +0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Anwar Amjad <[email protected]>
To: All-HEC <[email protected]>
Date: Fri, 11 Jan 2013 14:04:53 +0500
Subject: FW: Suggestions & New Arrival in HEC Library
Thread-Topic: Suggestions & New Arrival in HEC Library
Thread-Index: Ac3vHgwR50OLs2BnQuOzo9jWg4e1gQAvJtUw
Message-ID: <[email protected]>
References: <[email protected]>
In-Reply-To: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <[email protected]>
MIME-Version: 1.0
X-Auto-Response-Suppress: DR, OOF, AutoReply
After this error, i treid to send email again and there is no error and email was delivered. What was the cause of this error?
Hasan

Hi,
I tried to start seeding again but it is at same status. I will try again and hopefully it will get resolved.
But, yesterday i ran in to the most complex issue i have ever seen with Exchange.
There was a unexpected power cut at our datacentre due to which both the nodes went down.
After that both the nodes came up. But the all 3 databases were dismounted.
Therefore, i ran Eseutil /mh resulting dirty shutdown.
I was able to repair 2 databases.
But the 3rd one was not mounting with below error.
Microsoft Exchange Error
Failed to mount database 'Mailbox Database'.
Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: XXXXX\First Storage Group\Mailbox Database; Error code: MapiExceptionJetErrorAttachedDatabaseMismatch: Unable to mount database. (hr=0x80004005, ec=-1216).
I was able to mount database somehow. There are 7 User mailboxes (Tier 1) on this database.
All emails sent to the users in this database are bouncing back with the below error.
This storage groups holds the mailboxes of my Senior Managements. And their mailboxes are down for almost 20 Hrs. I am spinning my head since yesterday but not able to find any fix. Can you please guide me in this concern.
Best Regards
K2
Kapil Kashyap

Problem e-mailing reports after migrating to new Microsoft Exchange server

Hi,
I am now unable to e-mail (SMTP) reports to anyone in my company because we just migrated to a new Microsoft Exchange server. Anyone know how to get rid of this message?
Status: Failed
Printer: The instance is not printed.
External Destination: Mail the instance to "____________" with a subject of " %SI_NAME% %SI_STARTTIME% ".
Data Refresh Settings: Use the server defaults.
Start Time: 8/4/09 1:00:18 PM
End Time: 8/4/09 1:01:07 PM
Server Used: gmmc-crs.reportjobserver
Error Message: server error. SMTP_E_TCPSOCKET_OPEN(2): CrystalEnterprise.Smtp
We tried changing the gmmc-crs.reportjobserver with no luck.
Thanks,

Hi,
You need to start with your exchange logs and possibly enable tracing on your BO webi/crystal/destination job servers (depending on the type of report and whether or not it is scheduled) to get an idea of how far down the line the SMTP connection is getting.
You could also confirm a few key things:
Have the SMTP destinations on your BO servers been updated with the new SMTP server info
Can you telnet to the mail server on port 25 from the BO server - if not, then check the firewall between the two servers and change the existing ruleset to allow connectivity to the new server
Possibly the old mail server didn't require authentication and the new server does, you could test this through telnet?

Sending Reports Through Microsoft Exchange Server

Hi,
We are working in oracle applications 11i on solaris. In Oracle HRMS we have a customized report that generates pay slips for employees in PDF format.
Please note that currently we are not implementing the Oracle Self Service feature as our organization hierarchy is not built in the system.
So, We are studying the possibility of sending these reports by email to the staff through Microsoft Exchange Server.
Can someone guide me where to start and what do I need to accomplish this please....
Thank you..

Hi;
What is your EBS and OS?
If you are usign concurrent manager for getting report please check below:
How to Configure Concurrent Request Output Option to be Notified by Email . [ID 456925.1]
Also check workflow notes:
Control - Workflow: Setup Doc ID: 113664.1
Oracle Workflow Best Practices Release 12 and Release 11i [ID 453137.1]
OWF Diagnostics, Solutions and Information Doc ID:332152.1
11i/R12 - A guide for troubleshoting Workflow Notification Emails - Inbound and Outbound Doc ID:831982.1
Hope it helps
Regard
Helios

TCP packet out of state: First packet isn't SYN & Outlook is trying to retrieve data from the Microsoft Exchange Server [CAS-ARray]

We are transitioning from Exchange 2003 to Exchange 2010. We found Outlook online mode (non-cached mode) have many warning "Outlook is trying to retrieve data from the Microsoft Exchange Server [CAS-ARray]", usually happen when users tried to open
address book but sometimes even normal operation like click the Send button. The problem does not affect OWA and extremely rare when Outlook is running in cached mode. Check the firewall logs, we notice a lot of "TCP Packet Out of State" drops.
We have a lot from the CAS/HT to DC/GC on TCP_3268 and LDAP. And the errors are "TCP packet out of state: First packet isn't SYN" with tcp_flags FIN-ACK, PUSH-ACK.
We also have a lot from CAS/HT to the Outlook Clients on the static RPC port (TCP_59933). And the errors are "TCP packet out of state: First packet isn't SYN" with tcp_flags FIN-ACK, PUSH-ACK and RST-ACK, ACK.
This happens even on Outlook 2010 which I though it has TCP Keep Alive implmented to keep the session active within 1 hour.
Can somebody tell me if these out-of-state are the cause of our problem? And how to fix it?
THANK 1,000,000

Hello AndyHWC,
I did some consulting with our CAS team and received the following feedback to your post:
It is difficult to determine what is causing resets without seeing the captures first hand however, the concern is that you are seeing dropped packets on the firewall logs. Where is this firewall located?
Based on the description "Check the firewall logs, we notice a lot of "TCP Packet Out of State" drops." and "We have a lot from the CAS/HT to DC/GC on TCP_3268 and
LDAP." indicates to me that the firewall is between CAS and GC. This not supported under any circumstances and would explain the issue they are seeing with clients trying to "retrieve data from the GC".
If there is not a firewall between the GC and CAS then a Microsoft support engineer would need to have concurrent Netmon Captures from client, CAS, GC during the
issue to analyze. If only one GC exists consider adding another GC to handle the client requests and for fault tolerance.
Also verify that all NIC card drivers are updated to the latest driver version
More information about firewalls with Exchange 2007/2010
http://msexchangeteam.com/archive/2009/10/21/452929.aspx
http://technet.microsoft.com/en-us/library/bb232184(EXCHG.80).aspx
You can install the Client Access server role on an Exchange 2007 computer that is running any other server roles except for the Edge Transport server role. You
cannot install the Client Access server role on a computer that is installed in a cluster. Installation of a Client Access server in a perimeter network is not supported.
http://technet.microsoft.com/en-us/library/dd577077(EXCHG.80).aspx
“The Installation of a Client Access Server in a Perimeter Network Is Not Supported
Issue You may want to install an Exchange 2007 Client Access server in a perimeter network. However, this type of installation is not supported in Exchange
2007.
Cause The Exchange 2007 Client Access server role is not supported in any configuration in which a firewall is located between the Client Access server
and a Mailbox server or a domain controller. This includes firewall devices, firewall programs, or any program or device that is designed to restrict traffic between two network locations.
For correct operation, Client Access servers require typical domain connectivity to domain controllers and global catalog servers. Because any devices
or programs that restrict or reduce access to domain controllers or global catalog servers may affect the correct operation of the Client Access server, we do not support this type of configuration.
Resolution To resolve this issue, move the Client Access servers to the internal network. For more information about the ports that Exchange 2007 uses
for various services, see Data Path Security Reference.”
Thanks,
Kevin Ca - MSFT
Kevin Ca - MSFT

Microsoft Exchange, Blank Email Display?

For my University email we use Microsoft exchange. Using Apple Mail every now and then I can't see the contents of certain emails from certain people. If I go into the Exchange web interface the email comes up fine.
What the heck is going on?
http://yfrog.com/n5screenshot20101013at230j

Thr exchange server hosts your mail, not Apple's Mail. That's what controls when things are stored. Or, are you saying that you can launch Mail, download the mail, then go to web interface, and find mail that's not seen by Mail? I don't deal with the exchange server, so I don't know if there are settings that would blacklist mail from Mail, etc. However, AFAICT, there's nothing in Mail that would preclude retrieving mail from the server. So, yes I'm suggesting the issue's on the server side.

Problems with Yosemite and Microsoft Exchange?

Hi, everyone, I upgraded all of my computers I work on to Yosemite (home and work); my iPhone and iPad both run IOS 8.1. I have 2 Gmail accounts that I use regularly; my job (university) is using Microsoft Exchange for the mail server. I use MacMail; don't really like Outlook for mail things.
I have periodically had some problems with pulling my job e-mail up on MacMail; since I converted to Yosemite, it has gone on steroids. I can see all of my Gmail just fine (contrary to some others who have reported problems); anything that is Exchange-based mail on my job's e-mail account will show the sender and the subject—the message itself is blank, sometimes for minutes sometimes forever. I have quit and restarted Mail, quit and restarted the computer to varying success, but it is still highly unpredictable other than not showing the message for a very long time.
When I use the web-based version of Outlook, it instantly shows everything. An A-B comparison of Outlook and Mail sometimes even has some messages not having even been downloaded into Mail, even though I have clicked on Get Mail.
And—in the iPhone and iPad, everything is fine 100% of the time. Works wonderfully.
Any ideas?

Try rebuilding the mailbox. This can take awhile if you have a lot of mail.
Rebuild mailbox

Microsoft Exchange Server/Exchange 2010/Mailbox/Database Copy Mounted

Good Morning everyone!!!
I Have SCOM 2007 R2 CU5 Envoirnment and i am monitoring Microsoft Exchange 2010 SP1 Messaging infrastracture,
I have Microsoft Exchange 2010 SP1 Monitoring MP, MP version is 14.2.71.0.
Case:-
When exchange is having issue with DAG, SCOM monitoring rule:- KHI: The database copy is not mounted on the local server. Another database copy may be mounted on a different server.
is generating the alert but alert Description is only " _ef4a8515_1cc0_48a9_aa12_92ba059a6eae_ " and rest of the things are blank
and because of this ticketing team is unable to process these alerts,
Impact:-
Whenever DAG is unavailable, messaging team is not getting notification and because of this. Exchange services are failing down,
Does anyone having this kind of issues on their exchange environment?
I am looking solution for this issue, please let me know if anyone is aware about this.
Regards, Ganesh M <!> Microsoft MPN - Member =========================================================== Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.

Does anyone has updated information regarding Exchange 2010 DAG monitoring fix, <o:p></o:p>
As i see there was exchange MP release on 31st Aug 2012
ID
Name
Targets
_ef4a8515_1cc0_48a9_aa12_92ba059a6eae_
KHI: The database copy is not mounted on the local server. Another database copy may be mounted on a different server.
Root Management Server
_EF51D339_22C5_49b3_8B6B_25002BE31D4A_
KHI: Retry Mailbox Delivery Queue Length - sustained for 90 minutes - Red(>1) - Hub Transport.
Root Management Server
_93558cf0_e063_45b1_b57a_0d4b53e0d615_
KHI: The Microsoft Exchange Information Store service (MSExchangeIS) isn't running.
Root Management Server
My monitoring is affected for these rules which i mentioned below, here alerts
information is shown as rule ID instead of Rule name. and we don’t get alert description
for above rules when the generate alerts.<o:p></o:p>
Response would be appreciated <o:p></o:p>
Regards, Ganesh M <!> Microsoft MPN - Member =========================================================== Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.

Microsoft Exchange Health Manager worker process (15200) received restart request and will be stopped. Server 2013

Hi everyone,
Anyone seen this before? The Health Manager seems te stop and restart rapidly.
Microsoft Exchange Health Manager worker process (15200) received restart request and will be stopped. Restart reason: Unknown.
Error message:
System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.
at System.Diagnostics.Eventing.Reader.EventLogException.Throw(Int32 errorCode)
at System.Diagnostics.Eventing.Reader.NativeWrapper.EvtSubscribe(EventLogHandle session, SafeWaitHandle signalEvent, String path, String query, EventLogHandle bookmark, IntPtr context, IntPtr callback, Int32 flags)
at System.Diagnostics.Eventing.Reader.EventLogWatcher.StartSubscribing()
at Microsoft.Office.Datacenter.ActiveMonitoring.LocalDataAccess.InitializeProbeResultNotification(DateTime startTime)
at Microsoft.Office.Datacenter.ActiveMonitoring.LocalDataAccess.Initialize(IEnumerable`1 discoveryWorkItems)
at Microsoft.Exchange.ActiveMonitoring.MonitoringWorker.Activate()
at Microsoft.Exchange.ActiveMonitoring.MonitoringWorker.Run(String[] args)
Watson report about to be sent for process id: 11156, with parameters: E12IIS, c-RTL-AMD64, 15.00.0847.032, msexchangerepl, M.O.Datacenter.ActiveMonitoringLocal, M.O.D.A.CrimsonReader`1.ReadNext, System.UnauthorizedAccessException, e552, 15.00.0847.030.
ErrorReportingEnabled: True
Cheers,
Yannick

Hi,
The Exchange Health Manager Service is used to manage worker process. It's used to build, execute, and start and stop the worker process, as needed. It's also used to recover the worker process in case that process fails, to prevent the worker process from
being a single point of failure.
Please check whether the Exchange Health Manager Service is running well.
Besides, please check the application log to see if there is any related events that can be used to troubleshoot this issue.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Microsoft Exchange CAS Reports blank

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