Microsoft Exchange sending emails not receiving for a user

I have a Windows Server 2003 Enterprise Edition SP2 we are using as our exchange server. One user that has been working fine for years all of sudden can send emails but not receive any emails. I have checked outlook settings, use the HTML direct connection
to the user in the same network I can access his email and send emails from either source but not receiving emails from anywhere. Can someone please advise thanks
We have many users working just fine including myself. Just one of the users which had been working fine for years all of sudden stopped receiving emails.

Hi Luis,
" use the HTML direct connection to the user in the same network I can access his email and send emails from either source but not receiving emails from anywhere. "
1) Do you mean that you logged on the mailbox via OWA but still can not see the received emails ?
2) Just only this user , the others are working well ?
3) Did try to send an email from the same server to this issue account ,still can not receive it ?
4) Please try to send an email from an "external" mailbox , if the email can not achieve the target mailbox , the "external " mailbox should receive an NDR email come with some useful infomation .
Also please open event log to check if there is any useful infomation .
As for this issue , you may get more accurate assistance in the exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Best Regards
Elton Ji
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