Microsoft Exchange server and Mailbox box prompt after migration

We are getting prompted to click OK when we open Outlook on the Microsoft Exchange server and Mailbox dialog box.
We just migrated from 2007 exchange to 2013 exchange and the people with windows 7 seem to be able to access exchange through outlook 2010 without getting prompted. Also people who are getting prompted are not able to access public folders and our
XP. Those using windows 7 can access public folders.

Hi,
From your description, I would like to clarify the following thing:
Windows XP does not like msstd:*.domain and must use msstd:server.domain instead.
So I recommend you set this by updating the CertificateName via EMS.
1. If you use a wildcard certificate, please run the following cmdlet:
Set-OutlookProvider EXPR –CertPrincipalName msstd:*.contoso.com
2. If not please run the Set-OutlookProvider EXPR –CertPrincipalName msstd:$null cmdlet. Once done, repair Outlook profiles and check results.
Besides, when there is a Windows XP user, we recommend SAN certificate not wildcard certificate.
Hope my clarification is helpful.
If there are any problems, please feel free to let me know.
Best regards,
Amy
Amy Wang
TechNet Community Support

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