Microsoft has stopped working

Microsoft has stopped working on my laptop. I dont know why but it suddenly wont work.
HELP PLEASE

Hi,
Please describe the issue in detail.
Which program did you use?
What action did you do to cause this error?
And here's the link related to this error for you to reference:
http://support.microsoft.com/kb/2654846
Jaynet Zhang
TechNet Community Support

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ITunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?

iTunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?

Let's first try updating your QuickTime Player to the most recent version. Does that help with the iTunes launch errors?

Microsoft has stopped working error in windows 7

when ever i close an worksheet or word document it gives the error excel/word has stopped working, but the program is running in the back ground when we look into task manager. we did tried with windows 7 repair and also reinstalled office 2007 also regsitry
cleaning done yet the problem re occurs.please suggest to this query.

Hi,
Regarding this issue, I suggest let’s perform the following steps.
Start the Office program in safe mode
==============
1. Click Start, point to All Programs, and then point to Microsoft Office.
2. Press and hold the CTRL key, and then click the Office program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Office program, we can try to disable them. Normally, you could do the following to disable the conflict add-ins in your Office program:
Disable add-ins
a) Click File menu, click Options > Add-in, click Go button in the Manage: Com-in Add.
b) Check if there are any add-ins, clear the checkbox to disable them.
c) Close the Office program and restart it.
d) Add one check back each time to the list of Add-In, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Best Regards,
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CRASHED: Microsoft has stopped working error!

Dear all,
Recently, I have installed Microsoft Lync 2013 32-bit on my Lenovo K2450 Windows 7 laptop. It has never been run before on this laptop. When I tried opening it, the following message "Microsoft Lync has stopped working" is displayed and closes unexpectedly.
Other Microsoft programs like Excel, Powerpoint 2013 works fine. I have looked up similar topics on this forum and tried the methods below but still encountered the same error.
E.g. - tried disabling/uninstalling Bluetooth driver
- uninstalling Microsoft Lync 2013 and reinstalling it back
- repairing Microsoft Lync 2013 and restarting
Any help will be greatly appreciated! Any suggestions I will be happy to test/try it out. Thank you in advance!
Here's the error message:
Problem Event Name: APPCRASH
Application Name: lync.exe
Application Version: 15.0.4693.1000
Application Timestamp: 54b5cf44
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e06d7363
Exception Offset: 0000c42d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 18441

There are almost always driver related. Try booting in safe mode with networking and see if you can get it to start without crashing. Also try using generic video/audio/webcam drivers one at a time to see if you can identify the culprit.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Excel 2013 Error - Microsoft Excel has stopped working.

Just downloaded and installed Office 2013 to my new Windows 8 machine. Every time I try to use one of the Office products I receive the following message:
Microsoft has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Please advise. Thanks.

Hope my experience helps anyone searching for answers to Excel /Word /Office freezing issues.
I have just fixed frozen Excel & Word applications in Office 2010. This happened
some 6 years ago and as my memory gets a bit more rusty every year, it took me sometime
to remember. First instance was with MS XP and Office 2000 - yes, old like me.
Both instances were with my wife's machine, so you can understand the
situation. I spent into the early hours search forums like this and trying all
sorts of fixes that are listed. In the end, the fix that fixed the problem was
to renew the user profile. That is, register anew user, then transfer all of
the files from the corrupted user profile to the new profile. Not an easy job,
but doable for most of us who are technologically challenged.<o:p></o:p>
If anyone wants to try this, then just remember that there three types of files
that are not copied over. The following site gives the process.
http://windows.microsoft.com/en-NZ/windows-vista/fix-a-corrupted-user-profile
Remember that Favorites, email messages and contacts also need to be copied over.
This fix may not necessarily be the solution for everyone's issues with Office applications
freezing, but it fixed mine.
I'm now a hero again in my household :)
P.S. I am still using Office 2000 and it's a great suite of programs. Should still be working after I'm long gone.

Office 2013: Microsoft setup bootstrapper has stopped working

I cannot install Office Professional Plus 2013 on Win 7 64-Bit. Neither x86 nor x64 Office 2013 can be installed sucessfully.
I've tried to uninstall the previous versions of Office 2007, via using the Microsoft Fixit tool
MicrosoftFixit50154 in
http://support.microsoft.com/kb/971179, but after that, it still failed to install Office 2013.
I've tried to remove all traces of the new Office installed on the system via
O15CTRRemove in http://support.microsoft.com/kb/2739501, but this fix cannot work with error code
0x80300113.
Can anyone help me? Thanks!

Microsoft Office has stopped working.
Microsoft Word has stopped working.
Microsoft Outlook has stopped working.
Microsoft Excel has stopped working.
Microsoft PowerPoint has stopped working.
Microsoft Publisher has stopped working.
Microsoft Visio has stopped working.
If You have any Problem Please Visit . this is very usefulll artical
http://www.broovo.com/how-to-fix-microsoft-office-2013-bootstrapper-error/

Microsoft Lync has stopped working ... please close the program

The following error message has displayed when I logon to Windows 7.
Lync starts up at the same time with Windows:
This error message shows "Microsoft Lync has stopped working ... please close the program".
However, Lync is working fine even after I click on "close the program. The detail information on the error message is as below:
Faulting application name:   UcMapi.exe
version:
4.0.7577.0
time stamp:
4cc138ea
Faulting module name:         MSVCR90.dll
version:
9.0.30729.6161
time stamp:
4dace5b9
Exception code:                        c0000005
Fault offset:
0003b4a8
OS version:
6.1.7601.2.1.0.256.27
Locale ID:
1041
There are no tangible ill effects, however, I want to know the error reason.

Hi,
Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card. Then restart Lync 2010 to test the issue.
Please try to uninstall the latest Lync 2010 update (especially for the Security Update), then restart Lync 2010.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

When i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C runtime library Program C:\program files (86) iTunes\iTunes.exe R6025 -Pure virtual function call..

when i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C runtime library Program C:\program files (86) iTunes\iTunes.exe R6025 -Pure virtual function call.. How do i fix this

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

ITunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working

iTunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working and then it shuts iTunes down. Anyone else every have this issue. Any ideas on a fix?
Thanks,

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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Windows 7 Error Message: Microsoft Visual C++ Runtime Library Runtime Error.... Followed by Windows Explorer Has Stopped Working

I am running a system that is not quite 6 months old, which is loaded with Windows 7 Professional, 64 bit.
The error message that I get is as follows: Microsoft Visual C++ Runtime Library. Runtime error! Program C:\windows\Explorer.exe. This application has requested the runtime to terminate it in an unusual way. Please contact the
application's support team for more information.
Once I respond to that message, I get a message that says "Windows Explorer has stopped working. Then I get "Windows Explorer is re-starting"
I don't know if the next event is related - today, immediately after getting the message above, I got a pop-up that said "An update to Adobe Flash Player is available" - and I am given the option of installing it or not. Today, I did not install
the update - although I recall having accepted this update in the past (again, I don't know if the two situations always occur together).
Is there some help I can be provided to correct this problem? I have looked at several related topics in this database, but have not found anything that seems to directly relate to my question.
Thanks! Mark

Hi,
Did you try to reinstall the Microsoft Visual C++ 2008 Redistributable
Package (x86) to check this issue?
What about to boot the computer in safe mode and Clean Boot to test this issue?
Regards,
Vincent Wang
TechNet Community Support

Microsoft Windows.   Adobe Flash Player 11.5 r502 has stopped working

downloaded latest update. Installation ot complete. Constantly getting this error message:
Microsoft Windows.   Adobe Flash Player 11.5 r502 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
close program "

Hi
Running Windows Vista 32-bit
Mozilla Firefox is my browser
Have removed everything Adobe related, that I can find. Tried re-installing, I get the download, click run and then nothing else happens .    We don't get to step 4 User Account Control.   Boxes on view my version / video are just grey. Anti Virus disabled.
we support: http://thanktheforces.com/
Date: Fri, 8 Feb 2013 01:15:05 -0800
From: [email protected]
To: [email protected]
Subject: Microsoft Windows.   Adobe Flash Player 11.5 r502 has stopped working
    Re: Microsoft Windows.   Adobe Flash Player 11.5 r502 has stopped working
    created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What is your Windows version? What is your web browser? What is your (full) Flash Player version? See http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html# main_Find_the_Flash_Player_version_installed_on_your_machine
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5057513#5057513
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5057513#5057513
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     Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Microsoft Office 2013 has stopped working

Please can you help? My PC is running Windows 8 Professional Plus 64 bit. I downloaded and installed Microsoft Office 2013 32 bit and it worked perfectly until I changed my graphics card to an Asus Radeon HD6450 Silent. Since then, all
the programmes, Outlook, Word, Excel etc. have stopped working. I have Microsoft Office 2010 32 bit installed as well and that is still working fine.
I have tried removing COM Add-ins and have also repaired MS Office 2013 but neither have worked. I have read the KB article but the driver dlumd32.dll does not appear to be installed on my machine. All the applications will run in Safe Mode.
I have uninstalled Office 2013 and re-installed it but at the end of the installation I got the ‘Microsoft Office has stopped working’ message.
The event logs for each say:
   EventData
           outlook.exe
           15.0.4433.1506
           508fa723
           atidxx32.dll
           8.17.10.453
           5064ffd8
           c0000005
           003c376c
           e7c
           01ce1cfcf2eb3b12
           C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
           C:\WINDOWS\SYSTEM32\atidxx32.dll
           34205235-88f0-11e2-be82-002354da9f87
            powerpnt.exe
           15.0.4433.1506
           508fa697
           KERNELBASE.dll
           6.2.9200.16451
           50988950
           e0000003
           00014b32
           1414
           01ce1e86a1ccb5b6
           C:\Program Files\Microsoft Office 15\root\office15\powerpnt.exe
           C:\WINDOWS\SYSTEM32\KERNELBASE.dll
           e773a04c-8a79-11e2-be83-002354da9f87
onenote.exe
           15.0.4433.1507
           509dd98c
           unknown
           0.0.0.0
           00000000
           c0000005
           0166008c
           de8
           01ce1e86907c6cb7
           C:\Program Files\Microsoft Office 15\root\office15\onenote.exe
           unknown
           d162f65f-8a79-11e2-be83-002354da9f87
outlook.exe
           15.0.4433.1506
           508fa723
           atidxx32.dll
           8.17.10.453
           5064ffd8
           c0000005
           003c376c
           b40
           01ce1e867fe36df0
           C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
           C:\WINDOWS\SYSTEM32\atidxx32.dll
           bf7330ec-8a79-11e2-be83-002354da9f87
   IEXPLORE.EXE
           10.0.9200.16482
           50cfc9bf
           atidxx32.dll
           8.17.10.453
           5064ffd8
           c0000005
           000135b4
           9b8
           01ce19d63a5e4f4c
           C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
           C:\WINDOWS\SYSTEM32\atidxx32.dll
           7b558297-85c9-11e2-be7e-002354da9f87

Hi Lesley,
By checking the event log you provided, it seems this problem also occurs with Internet Explorer, isn't it?
And most of them are related to the atidxx32.dll file, I'd suggest we remove the graphics driver and see if this problem will still occur, if no, try to install any ohter version of graphics driver to see if this problem will still occur.
Max Meng
TechNet Community Support

Microsoft Windows - Intrastat Has Stopped Working error message...

Hi Experts,
When running the Intrastat Declaration Report the following error window box pops up:
Microsoft Windows
Intrastat For Business One Has Stopped Working
Windows can check online for a solution to the problem
-> Check on line for a solution and close the program
-> Close the program
Problem Signature:
Problem Event Name: BEX
Application Name: BN_Intrastat.exe
Application Version: 8.80.229.0
Application Timestamp: 4db5952d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4053
Fault Module Timestamp: 4a594c79
Exception Offset: 0000eb46
Exception Code: c000000d
Please can you help me with this one please?
It's SAP 8.8
Many thanks in advance for any help!
Caroline

Hi Caroline,
Your question belongs to 3rd arty add-on forum. I will move it there after few days.
To give you a tip: try restart everything to see if problem could be gone away. If not, you have to do a clean reinstall for the add-on.
Thanks,
Gordon

Append Emails - "Microsoft outlook has stopped working...". Help !

64 bit
windows 8.1
outlook 2013
acrobat XI (eleven) Pro
Outlook normal, no add in. Have to run as administrator. Lose search facility and other problems but at least the Add in icon is there.
Trying to Append files or create using the Add in icon in Outlook (in Administrator mode).
"Microsoft outlook has stopped working". " Windows is checking for a solution to the problem".
What's the problem?
Also unrelated have this message " only one version of outlook can run at same time". Not sure if relevant.

Hi,
1. The current version of Acrobat 11.0.09, you check your version, go to Help menu --> About Adobe Acrobat
2. Append an email to existing pdf, i assume you mean attaching email as pdf to an existing pdf document.
       For that you can follow steps below:
         a. Convert email as pdf, like you know. Once the email get converted to PDF it has portfolio like structure. So you can click on "Open File" like shown in screen shot attached below.
         b. Then how to attach a file with existing pdf you may check steps mentioned in this link: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7ca6.w .html
~Ajlan Huda.

Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
The version of office I am installing is
en office professional plus 2013 with sp1 x86 and x64
The error log shows:
2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
2014/11/04 16:10:55:398::[4744] WER element [P6] is converted to [C6F06531]
2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55. Return code: 30088. Exception caught: UnexpectedError.
2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
The error window shows:
[Window Title]
Microsoft Setup Bootstrapper
[Main Instruction]
Microsoft Setup Bootstrapper has stopped working
[Content]
Windows can check online for a solution to the problem.
[V] View problem details [Check online for a solution and close the program] [Close the program]
Problem signature:
Problem Event Name: OfficeClassicSetup
SETUP EXE VERSION: 15.0.4454.1000
SETUP DLL NAME: OSETUP.DLL
SETUP DLL VERSION: 15.0.4569.1503
ERROR CODE: UnexpectedError
MSI HRESULT: Unspecified
ERROR DETAILS: C6F06531
FIRST ERROR CODE: UnexpectedError
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I managed to fix this... here’s what I did:
I extracted the MSDN ISO to my downloads folder
I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
The log file created said “Cannot detect OSE Service”
I found the OSE Service in the setup folder from the ISO
I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
I ran the Office installer again and it all worked OK!
Steps to fix:
Create a folder for OSE
C:\Program Files\Common Files\microsoft shared\Source Engine
Copy the OSE.exe file to that folder
Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
Restart your machine
Open services (services.msc) and see that Office 64 Source Engine is installed
Start the service
Try installing Office 2013/Visio 2013.
OSE.reg:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
"DisplayName"="Office 64 Source Engine"
"Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
"Type"=dword:00000010
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
"ObjectName"="LocalSystem"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
"Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

Microsoft has stopped working

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