Microsoft ID not received and have another one before

Hello
I register my case at this link from 16/6/2013 and no one replay i tried to post the problem 3 times with last SR# 1251332950. and no one reply i have Microsoft ID linked to Prometric ID when i was in Egypt but when moved to saudi arbia i have problem
to access my email so i create new prometric id because i have to take the exam ASAP
the problem is i didn't receive my new Microsoft ID till now to my email and i need to merge the new one with the old
i tried to call Microsoft Saudi Arabia also but told me to go to this link also, What else should i do now

Dear sally, 
Unfortunately the way to make a union of MC ID numbers and making code if not accepted in any way via the website it is only through Microsoft's support centers. 
I strongly suggest you contact them, their service and attitude is very good! 
Slowly try to explain to them what you want to do. 
I wrote down the phone numbers of support in your area, and there is a link that allows you viewing in different areas if needed.
link for this page: http://www.microsoft.com/learning/en-us/help.aspx
Microsoft Regional Service Centers: Africa, Mediterranean, Middle East, Pakistan
Hours of operation
Telephone
Email
Monday through Friday
8:00‒18:00 (8:00 A.M.‒6:00 P.M.) Greenwich Mean Time (GMT)
9:00‒18:00 (9:00 A.M.‒6:00 P.M.) Central European Time (CET)
Response within two business days
Contact information
Country/region
Telephone/other
The Middle East and Africa
Find answers to this month’s top queries in the self-help portal
If you require additional information, contact your Regional Service Center:
Bahrain
Online support in
Arabic and
English
Egypt
Online support in
Arabic and
English
Israel
(180)-9450464 (toll-free number)
(180)-9238101 (toll-free number)
Jordon
Online support in
Arabic and
English
Kuwait
Online support in
Arabic and
English
Lebanon
Online support in
Arabic and
English
Libya
Online support in
Arabic and
English
Oman
Online support in
Arabic and
English
Pakistan
(49) 524 1179 6057
Palestinian Authority
Online support in
Arabic and
English
Qatar
Online support in
Arabic and
English
Saudi Arabia
Online support in
Arabic and
English
South Africa
(0800)-995641 (toll-free number)
United Arab Emirates
Online support in
Arabic and
English
(49) 524 1179 6057
Yemen
Online support in
Arabic and
English
Africa, Mediterranean, Middle East, Pakistan
Send an email message
Fax: (49) 524 1179 6077
Address: Microsoft Regional Education Service Centre
Postfach 4000
33414 Verl
GERMANY
Please Mark This As Answer if it helps to solve the issue
Tzuri Ben Ezra | My Certifications:
CompTIA A+ ,Microsoft MCP, MCTS, MCSA, MCITP
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