Microsoft Intune Update Error

Hello
We have recently installed Microsoft Intune on all of our computers and they all work fine except one, it had updated but not it is caught in a update loop where it restarts the machine after it failed to install updates but once it boots back up it
tries to install the updates again than restarts which is where it will let me log in again. does anyone have any advice?

Hi,
It is probably related the update itself and not Intune in that way, here are some tips on how to troubleshoot a failed software updates.
https://social.technet.microsoft.com/Forums/en-US/6c7dfc54-216e-4454-bbf5-933c115967e5/windows-update-fails-every-time
If you don't want it to try to install it again, create a group and exclude the update in question for that group while you troubleshoot..
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec

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Thanks for your reply
Please find the IPConfig Details as requested
Windows IP Configuration of CLIENT with Problem
   Host Name . . . . . . . . . . . . : NP
   Primary Dns Suffix . . . . . . . : ALT.COM
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : ALT.COM
Ethernet adapter Local Area Connection 2:
   Connection-specific DNS Suffix . : ALT.COM
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-19-99-F2-5B-BC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::bc5c:5976:37b2:d42a%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.102.22.72(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, July 08, 2014 8:02:23 AM
   Lease Expires . . . . . . . . . . : Wednesday, July 09, 2014 8:02:23 AM
   Default Gateway . . . . . . . . . : 10.102.22.1
   DHCP Server . . . . . . . . . . . : 10.102.10.10
   DHCPv6 IAID . . . . . . . . . . . : 318773657
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-FE-B8-99-00-19-99-F2-5B-BC
   DNS Servers . . . . . . . . . . . : 10.102.10.10 10.102.10.11
   Primary WINS Server . . . . . . . : 10.102.10.10
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.ALT.COM:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : ALT.COM
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
===========================================
Windows IP Configuration on DC
   Host Name . . . . . . . . . . . . : ALTHODC03
   Primary Dns Suffix . . . . . . . : ALT.COM
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : ALT.COM
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Intel(R) 82575EB Gigabit Network C
on
   Physical Address. . . . . . . . . : 00-19-99-7E-7F-62
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.102.10.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.224
   Default Gateway . . . . . . . . . : 10.102.10.1
   DNS Servers . . . . . . . . . . . : 10.100.10.10
                                       10.102.10.11
                                       127.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{4353BDBD-759C-45E1-A523-621CC16121AA}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
=======================================================
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Hi,
About Windows Update error
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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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Hi,
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Hi,
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Greetings!
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