Microsoft Junk E-mail Reporting Add-on bouncing Emails after EOP migration

Our organization recently migrated from FOPE to Exchange Online Protection. Users who have the
Microsoft Junk E-mail Reporting Add-on installed on their Outlook desktop client now receive the following email message when reporting Junk Mail:
Delivery is delayed to these recipients or groups:
[email protected]
Subject: Delayed Mail (still being retried)
This message hasn't been delivered yet. Delivery will continue to be attempted.
Is there a fix for this issue? Is there an alternate Add-on or should we uninstall the existing one from our Outlook clients?
Thanks,
Jason.

Hi,
Sometimes some add-ins may take more time to load in Outlook, it depends on the performance of your machine and if you have multiple add-ins enabled, please consider disable some if you don't use them a lot.
Since you haven't mentioned which version of Outlook you are using, please note for Outlook 2013 users, we can try disabling the hardware graphics acceleration to check if this can help improve the performance:
Go to FILE tab -> Options -> Advanced
-> Display -> Uncheck Disable hardware graphics acceleration
-> OK.
Let me know if you have any other question.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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