Microsoft Lync 2010 continuously asks for credentials after signing in

Hi,
we have lync 2010 frontend server at our office, it is working fine for the all the users, but one user who will connect our network through VPN it will continuously prompts for credentials eventhough if we are providing right credentials, because of this
user will be not able to recieve emails from his outlook. all other VPN users working fine. how to troubleshoot this issue, please any help?
Regards
Asha

Hi,
The issue may occur if the Outlook integration is not correctly on this client after connecting through VPN. What is the
difference for the location or sign in type between this user and other working users?
Lync generally only prompts you for credentials after you are logged in when it must connect Lync to a linked service such as the Microsoft Exchange Free/Busy service or the Calendar service.
If Lync continues to ask for credentials after three separate dialog prompts, there is likely an issue with Outlook integration or with the Exchange services themselves. I suggest referring to the following information to check the issue.
http://support.microsoft.com/kb/2298541
http://support.microsoft.com/kb/2436962
Regards,
Kent

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Lync 2010 client asks for credentials when outside of corporate network.

Hello,
We are running Lync 2010 Enterprise. Everytime our Lync users are outside of our network and they log in to their Lync client, they get a pop-up window asking for credentials. When they log into Lync inside our network the Lync client connects automatically
without asking for credentials. Is this normal behavior? I assumed that the Lync client would behave exactly no matter where they were connecting from. They are using Lync 2010 client on domain joined laptops, I would assume the Lync client would just use
the same credentials they used to log in to their computers and not ask for anything. Please let me know if there is a way to stop the pop-up from showing up when people try to connect to Lync from outside our network.
Thanks for any help!

Outside of the network the credential popup is for Exchange web services on the back end to check calendar info, contact lookup, etc. If Lync is already logged in when they see the popup, this is normal behavior.
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SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Outlook 2010 + Exchange 2010 keeps asking for credentials - Please Help!

Hello All,
Recently after a Windows Update + restart of my Exchange Server I'm having an issue with Outlook 2010 where it continually asks for credentials. Every 5 minutes or so the credentials popup appears and either typing your password or clicking cancel will make
Outlook work as expected again until the next popup, frequency of popups is about 2-5 minutes give or take. I am using Exchange 2010 on Server 2008 R2 and aside from the popup everything is working as expected. This seems to be effecting almost all users.
Some things I've tried already include:
- Removing any saved credentials on computer
- Removing and recreating Outlook Mail Profiles
- Running "Set-AutodiscoverVirtualDirectory -Identity 'autodiscover (default Web site)' -WindowsAuthentication $true -BasicAuthentication $false" in shell to disable basic authentication for autodiscover
- Running "get-outlookanyhwere | set-outlookanywhere -ClientAuthenticationMethod NTLM -IISAuthenticationMethods NTLM" in shell to ensure that outlook anywhere and IIS are using NTLM authentication
- Ensuring that the OAB folder permissions are set to allow Authenticated Users to Read/Execute
Anyways, if anybody has additional suggestions for me I'd very much appreciate them. Many users are using the Web App for the time being (with no issues) since the credentials popup is too annoying for them.

So I made sure that all of my authentication methods match the settings you linked me and then recycled the app pool you mentioned but am still having the issue.
One thing I noticed is that if a user experiencing the problem types their password into the credentials popup it will keep popping up continuously but if they hit cancel it says "Needs Password" where it would normally say "Connected to Microsoft Exchange"
and if they simply click once where it says "Needs Password" then all of a sudden it switches to "Connected to Microsoft Exchange" again and they no longer see the popup until Outlook is restarted.
Just to verify I have the proper settings now this is what shell returns:
[PS] C:\Windows\system32>Get-WebServicesVirtualDirectory | fl *auth*
CertificateAuthentication     :
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication    : False
WSSecurityAuthentication      : True
LiveIdBasicAuthentication     : False
BasicAuthentication           : False
DigestAuthentication          : False
WindowsAuthentication         : True
[PS] C:\Windows\system32>Get-AutodiscoverVirtualDirectory | fl *auth*
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication    : False
WSSecurityAuthentication      : True
LiveIdBasicAuthentication     : False
BasicAuthentication           : True
DigestAuthentication          : False
WindowsAuthentication         : True
Do you have any additional suggestions that I can try? From what I can tell my authentication methods all match the default settings now.
Edit: As soon as I changed EWA to just Basic Authentication as it says in the linked default settings I would get an error when trying to browse to the EWA that said "Outlook failed to initialize" and re-adding the Windows Authentication, then running iisreset
fixed the issue. Therefore EWA is the only service with non-default authentication methods now.

Outlook 2010 keeps asking for credentials

Hello,
We have a Exchange 2013 server with outlook 2010 clients wich constanly ask for credentials.
even with the option save credentials on.
The Exchange servers are hosted and the clients are not part of a domain and use Outlook Anywhere.
Outlook 2013 clients do not have this problem.
I tried several things:
-new profile
-rename ProtectSystemProider folder
- dword registry Savecredentials
- removed ProtectSystemProvider registry key
- Removed or edited credential manager accounts
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gr
Cris

Hi Cris,
Please try to clean up the cached credential in your computer. Then fill in with the format of UPN when it prompted for credentials next time and check the Remember my credential to save it. About how to remove cached credentials, please follow these steps:
1. Launch the Credential Manager from Control Panel > All Control Panel Items > Credential Manager.
2. In the Generic Credentials section you’ll see a setting for [MS Outlook] which will include your SSO details. Click the downward-pointing arrow to the right of that value.
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MS Word Starter 2010 continually asks for product key yet keeps closing.

When I try to open the free pre-installed MS Word Starter on my PC I am prompted to enter my 25 character product key. After doing this a I receive ‘Your product key is valid’ on pressing the ‘Continue’ button MS starter opens yet three seconds later the
same box appears prompting me to enter my product key again. On entering the product key again I receive a further confirmation my key is valid. On pressing ‘Continue’ the box closes yet so does MS Starter 2010.
It used to work when the PC was new.
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I use MS Word 2010 day to day which works fine.
CP

Hi George.
George.
No I probably did not uninstall it from the old computer and that machine
was scrapped some years back.
Just to recap, I use Word 2010 and Excel 2010 every day and they work OK.
As I understand it these programmes, Excel & Word 2010, is what I got from
downloading the MS Student & Teachers discs?
So in my limited understanding, as they both work OK, I don't appear to have
a problem with the license being used twice. Do I understand that
correctly?
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Starter Programmes, a window appears asking for a product key. When I enter the
key for the MS Student and Teachers disc it says its valid, Word Starter opens,
the box asking for the product key appears again and when entered both windows
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ColinMP

Outlook 2011 for Mac Exchange 2010 asking for credentials after Patch Tuesday March 2015

Up till this past Tuesday when Microsoft released its new security patches, I had all my Outlook 2011 for Mac working just fine. Since the release of March 2015, we have heard of issues resulting in Outlook problems with a certain security patches blocking
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Any assistance would be greatly appreciated.
Thank you in advance...
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Hi Carlos,
This forum is for general questions and feedback related to Outlook for Windows. Since the problematic account can work well in Outlook 2010 with Windows 7 but not in Outlook for Mac 2011, I suggest we can ask a question in
Outlook for Mac 2011 forum for more troubleshooting.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Outlook 2013 asks for credentials but does not connect for Exchange email, but only when out of office

Hi,
New employee wishes to use his Office 365. Have loaded onto new PC, connected to exchange, loaded his folders, everything is fine.
When he leaves the office and connects at home, he is asked for credentials.
I have tried the usual credentials: [email protected] and domain\user
With each attempt, Outlook displays disconnected
The password is correct, OWA he can log on fine, he has no problem when returning to the office. He has all the correct permissions in AD.
No other user has a problem when away from the office, but every other user is using Office 2010
Advice appreciated.

Hi,
Please make sure the user has enable Outlook Anywhere in Outlook.
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http://office.microsoft.com/en-in/outlook-help/use-outlook-anywhere-to-connect-to-your-exchange-server-without-a-vpn-HP010355551.aspx
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SBS2008 in combination with Outlook 2013 keeps asking for credentials

I've got a SBS 2008 server with windows 7 pro clients.
Some of them use outlook 2010 and some use 2013.
The users which use the 2013 version has a problem with saving of the credentials.
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Is there someone who can tell me how to fix this problem.

Hi Willy-Billy,
Any update? Would you please let me know the current situation of this issue?
In addition, would you please let me confirm something more?
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Credential Manager, then add again. Please check if this issue still persists.
Please run
SBS 2008 BPA to collect SBS configuration information and analysis. Then check if you can find some clues.
Windows SBS Best Practices Analyzer (BPA)
http://support.microsoft.com/kb/2673284
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Mail continually asks for Password, Safari doesn't accept

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Nobody can tell you anything without proper system info or other technical details.
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Outlook asks for credentials 2 times

Hello,
I'm in the middle of a transition from SBS 2011 to 2012 R2. Currently Exchange 2010 and 2013 co-exists. Every time I start Outlook (2013) it asks for credentials. If I use [email protected] format it does not accept. If I use domain\user format, I
have to enter it 2 or 3 times, then Outlook works fine.
OWA, AS, mail flow seems to be working.
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TIA

Try out the following fixes:
Try to recreate the outlook profiles. Also, Check "Credential Manager" in Control Panel to see if there are any old entries for Outlook.
Refer: http://myitforum.com/myitforumwp/2013/02/05/solution-outlook-200720102013365-prompts-me-for-credentials-each-time-i-open/
Change the authentication to NTLM instead of Basic Authentication and see if this makes a difference.
Uncheck the Exchange proxy settings
Uncheck the "Download shared folders"
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W2008R2 trust with W2012R2: Synology diskstation asks for credentials

Hi,
I have a 2 way trust between a Windows 2008 R2 and a W 2012 R2 server which works fine.
I can access shares on both sites without a problem. Then I have this Synology diskstation which is added to one of both domains. I can access the shares of it in 1 domain, but in the other domain I'm asked for credentials.
Please advise.
J.
Jan Hoedt

Hi,
Is there any error message in the event log? Please refer to the article below to check if you join the DiskStation correctly.
How to join the Synology DiskStation into an ADS Domain
http://forum.synology.com/wiki/index.php/How_to_join_the_Synology_DiskStation_into_an_ADS_Domain
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
You also need to ask Synology how the Synology DiskStation work with the Domain Trust.
http://forum.synology.com/enu/viewforum.php?f=25
Best Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
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Onedrive asks for credentials, but only asks email address as office account. Nothing happens !!!

My personal experience with OneDrive is still a nightmare. Onedrive is asking for
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The repair option is useless because it Syncs again the whole content. Is this repairing?
OMG !!!
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Thomas
Excellent Thomas, thanks for the hint, works perfect
Can someone at Microsoft please have a look at this bug, since it's not common behaviour for a button not doing anything
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Microsoft lync 2010 cannot start. the product license may be expired because you are using a pre-release or evaluation copy of the program

Dear All Good day
i have Lync server 2010 and runing Good
yasterday some users cann't open Lync Client and give us this error Massege
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[email protected]

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microsoft
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Microsoft Lync 2010

Hi.
Microsoft Lync 2010 installation on existing active directory.
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This issue is normal because of following reason:let me notice that installing Microsoft SQL Server 2008 on a Domain Controller is not recommended by Microsoft. For security reasons, Microsoft recommends to not install SQL Server 2008 R2
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So that Lync is not supported to deploy on Domain controller.
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Spa504g with Microsoft Lync 2010

Hi
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Wrong forum, ask in "small business voice - SPA phones". You can move you post using the actions panel on the right.

Microsoft Lync 2010 continuously asks for credentials after signing in

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