Microsoft LYNC Basic 2013 encountered an error suring Setup

Dear Team,
I have tried most of the suggestions provided on net.
I have followed below steps as of now.
1) Uninstall earlier version of LYNC.
2) Deleted registry, & rebooted the system.
3) Logged in with Administrator.
Still I'm facing issues while installing Lync Basic 2013.
Please note that I'm trying to install LYNC Basic 2013 on Windows 7 SP1 & Windows 8 systems.
Thanks & Regards,
Akshay Jadhav
IT Team - Wipro
Serivce Rendered at Shoppers Stop Ltd.
9833347767

verify that you install correct version { for example of your office is 64 bit, Lync basic must be 64 bit} , Lync Basic 2013 is available on the Microsoft Download Center and comes in two versions:
Microsoft Lync Basic 2013 (64 Bit)
Microsoft Lync Basic 2013 (32 Bit)
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

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  • Error Upgrading from the Evaluation Version of Microsoft Lync Server 2013

    Hi,
    I try to upgrade from Evaluation to full Version using:
    http://technet.microsoft.com/en-us/library/gg521005.aspx
    but after i run: msiexec.exe /fvomus server.msi EVALTOFULL=1 /qb
    i get a popup:
    "Another version of this product is already installed. installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."
    Get-CsServerVersion :-> Microsoft Lync Server 2013 (5.0.8308.0): Evaluation license key installed.
    Any ideea?

    Hi Iulius
    As your upgrading the Licence on the Lync 2013 FE it shouldn't care about the Lync 2010 Environment. As your moving from Eval to Full Licence on 2013. I have come across the below url that might help.
    http://pei.com/2013/03/how-to-change-lync-license-from-evaluation-to-licensed/
    http://jackstromberg.com/2013/02/how-to-activate-lync-evaluation-to-licensed-version/
    I would personally go with from Lync Management Shell with Elevated Permission
    cd /
    cd /d: (Other what other drive letter)
    cd /Setup\Amd64\Setup
    msiexec.exe /fvomus Server.msi EVALTOFULL=1 /qb
    But that's just me Id rather run the command from the directory than pointing to it.
    Regards
    Andrew Price

  • Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.

    Dear Team,
    I have two Enterprise lync 2013 pools, abcPool and abcpool1. abcPool1 has got two servers, Server1 and server2. and abcpool has one FE server named "Server 3". and they have pool pairing.
    Replication was fine between them when i had only one FE server in each pool, one day FE service broke on one of the FE server on abcpool1 and failed to start so i had to do failover to another pool, at that time i introduced one more FE in abcPool1, that
    why now 2 FEs in abcPool2. Server1 FE service was resolved by reinstalling the binaries. However after that im unable to get the backupservice state to normal, i tried the below articles with no luck,
    http://social.technet.microsoft.com/Forums/lync/en-US/0403621e-26b6-4cd0-bbca-8534a20de665/backup-service-pool-ownership-conflict-during-import?forum=lyncdeploy 
    http://msucmenow.blogspot.in/2013/05/troubleshooting-lync-2013-pool-pairing.html
    "Event on Server 1"
    Log Name:      Lync Server
    Source:        LS Backup Service
    Date:          1/21/2014 8:02:33 AM
    Event ID:      4073
    Task Category: (4000)
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      ABC.net
    Description:
    Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.
    Items having pool ownership conflict: 
    ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7972, DocName: urn:hcd:[email protected]
    ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7973, DocName: urn:lcd:[email protected]
    ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7974, DocName: urn:upc:[email protected]
    PS C:\Users\lyncadmin> Get-CsBackupServiceStatus -PoolFqdn pool1.net | fl
    ActiveMachineFqdn   : abc1.net
    OverallExportStatus : SteadyState
    OverallImportStatus : ErrorState
    BackupModules       : {UserServices.PresenceFocus:[SteadyState,ErrorState],
                          ConfServices.DataConf:[FinalState,NormalState],
                          CentralMgmt.CMSMaster:[FinalState,NotInitialized]}
    Following error in "Lync Server" logs on server3 on abcPool.
    Log Name:      Lync Server
    Source:        LS Backup Service
    Date:          1/21/2014 9:37:47 AM
    Event ID:      4069
    Task Category: (4000)
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:     SQL1.net
    Description:
    Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully when importing document batch.
    Batch file: UserServices\PresenceFocus\1-UserServices-8\Data\488bc218-9954-4caf-a5da-89efdb7b85a7_0_1562.xml.
     Exception: System.Data.SqlClient.SqlException (0x80131904): Snapshot isolation transaction aborted due to update conflict. You cannot use snapshot isolation to access table 'dbo.Batch' directly or indirectly in database 'rtcxds' to update, delete, or
    insert the row that has been modified or deleted by another transaction. Retry the transaction or change the isolation level for the update/delete statement.
    Log Name:      Lync Server
    Source:        LS Backup Service
    Date:          1/21/2014 9:52:45 AM
    Event ID:      4064
    Task Category: (4000)
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:     SQL1.net
    Description:
    Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully during export.
    Additional Message: 
     Exception: System.IO.IOException: The process cannot access the file '\\SQl1.net\LyncShare\1-BackupService-10\BackupStore\UserServices\PresenceFocus\Cookie\Cookie.zip' because it is being used by another process.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath,
    Boolean checkHost)
       at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
    Praveen | MCSE Messaging 2003

    When you add a new FE in pool acdpool1, please check you have run the following:
    <system drive>\Program Files\Microsoft Lync Server 2013\Deployment\Bootstrapper.exe
    For the details, check
    http://technet.microsoft.com/en-us/library/jj204773.aspx
    Lisa Zheng
    TechNet Community Support

  • Get-mailboxdatabasecopystatus -identity DBNAME | fl gives errors "The Microsoft Exchange Replication service encountered an error while attempting to start a replication instance for". DB is mounted and the DB copies are in healthy status.

    We are getting a SCOM alert " Database copy isn''''t keeping up with the changes on the active database copy and has failed."
    When we go to the mailbox server and check we found all the Mailbox DB's are mounted properly and their copies are in healthy state. Further digging to this problem we found that there are no critical events to this DB in the eventviewer.
    When we runt he get-mailboxdatabasecopystatus -identity DBNAME | Fl then in the ErrorMessage section we get error "The Microsoft Exchange Replication service encountered an error while attempting to start a replication instance for . If the copy doesn't
    recover automatically, administrator intervention may be necessary. Error: The directory is not empty."
    ErrorEventID : 4126
    In the event viewer we get a Information event 4114 saying the DB redundancy health check passed and in the details section we get the same error message mentioned above.
    Also we observed that the "MSExchange Replication" counter "Failed" is set to 1 for this perticular DB but is is set to 0 for the other DB's. Tried restarting the MSEXChange replication service but still the "Failed" counter
    is 1 and the SCOM alert is still active.
    The version is Exchange 2010 SP3 UR5
    Any clues???

    Hi,
    From your description, this issue only affect one mailbox datatabase.
    Please use the Update-MailboxDatabaseCopy command to check result.
    If it doesn't work, please dismount your active database copy and check if this is Clean Shutdown, if it's dirty shutdown, please bring to clean shutdown and mount this database copy. Then run the Update-MailboxDatabaseCopy command again to check result.
    Best regards,
    Belinda Ma
    TechNet Community Support

  • Microsoft Office 2010 encountered an error during setup: With No error codes/

    Hello Everybody.
    I am trying to deploy Office 2010 on a windows 7 Machine.. This machine has more then what it needs for hardware to run the software so I know it is not hardware related. At the end of the Install the installers hestiates and begins rolling back and finally
    providing "Microsoft Office 2010 encountered an error during setup:" but does not provide any error codes what so ever.
    I have tried upgrading, Fresh installs, side by side installs, Safe mode, Clean boot, Local admin accounts and other domain accounts. I have also tried numerous so called "fixes" but still get nothing. Sadly after the 2010 install fails 2007 no longer works
    so each attempt is abit time consuming.  Any Ideas out there that might solve issue ?

    Hi,
    First try uninstalling all your Addins include connector to test the result.
    If not help, try the following steps:
    1) Create a new administrator account.
    2) Log on and launch the installer.
    If things don't quite work perfectly now:
    3) If you receive errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office"
    folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
    4) Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check
    that everything works. Now, to turn off your computer, press and hold the power button for five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.
    Sincerely,
    Harry 

  • Exchange 2013 Sp1 says that it is 'Microsoft Exchange Server 2013 Cumulative Update 3 Unattended Setup'

    So, I have decompressed my brand new download of Exchange 2013 SP1. This was downloaded from the link at the bottom of the post.
    So to start my upgrade I have tried to start by running the schema preparation which then advises me that I am welcomed to:
    'Microsoft Exchange Server 2013 Cumulative Update 3 Unattended Setup'
    Is this poor QA or was the incorrect file uploaded?
    http://www.microsoft.com/en-us/download/details.aspx?id=41994

    Hello,
    Powershell need full path to file you want to run.
    So you should run .\setup.exe instead of just setup.exe.
    Hope this help.
    Regards, Pavel.

  • Download issue on microsoft lync server 2013

    Error on clicking registration link while downloading lync server 2013 evaluation version. please help me from where i can download the lync server 2013 now.
    http://www.microsoft.com/en-us/evalcenter/evaluate-lync-server-2013

    Hi
    That link works fine, did you register at all as the sites requests? Once you have registered it will give you the option to download with a download manager.
    Do you get this far?
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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