Microsoft Lync has stopped working ... please close the program

The following error message has displayed when I logon to Windows 7.
Lync starts up at the same time with Windows:
This error message shows "Microsoft Lync has stopped working ... please close the program".
However, Lync is working fine even after I click on "close the program. The detail information on the error message is as below:
Faulting application name:   UcMapi.exe
version:                                       
4.0.7577.0
time stamp:                               
4cc138ea
Faulting module name:         MSVCR90.dll
version:                                       
9.0.30729.6161
time stamp:                               
4dace5b9
Exception code:                        c0000005
Fault offset:                               
0003b4a8
OS version:                                
6.1.7601.2.1.0.256.27
Locale ID:                                    
1041
There are no tangible ill effects, however, I want to know the error reason.

Hi,
Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card. Then restart Lync 2010 to test the issue.
Please try to uninstall the latest Lync 2010 update (especially for the Security Update), then restart Lync 2010.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

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