Microsoft Lync Server 2013 Control Panel "Navigation to the webpage was canceled"

i'm facing this issue on the last 2 days.My Lync server 2013 was seted up a month ago and everything went fine on the installation.
Lync server 2013 on Windows 2008R2 SP1.
I could login to the Control Panel (using domain administrator credentials), create users (including myself) manage clients etc.
i didn't login to Lync server for at least a week, beacause i didin't have any other user to add. When time came to add a new user to Lync, i got this error whenever i try to open Control Panel.
i didn't change anything during this time, so i'm really confused by this.
i've checked everything from the start and all seem to be in place.
i also can't open the admin page from the local host as i get an error
HTTP error 403.4 - Fobidden.
i tried also to create new certificates for Lync server, but issue remains.
Also, any solutions i've read for this problem doesn't work as everything is placed correct as other users suggest.
Can anyone please help me further?
Cheers,
Elias

Ok I had the same problem, I missconfigured the admin simple url in topology builder (TB) which I fixed. Also the default certificate in the FE server did not have a SAN entry for the "admin" simple url (which was an error).
So I corrected the admin address in TB republised it, redid step two on the FE, reissued adn replaced the old cert. The new cert had the corrected admin simple url. Checked IIS on the server and made sure that the internal web server had the
right certificate, restarted IIS.
The default Lync control pannel still did not come up, I rebooted the server, the closest I got was being prompt for my credential which it did not accept.
Finally control pannel came up with https://localhost/cscp but I got prompted becuase of a certificate missmatch:
but it still worked!!! Very very wierd. I have not changed CA servers. I am interested about why this happened....
[email protected] BK
Bob Krangle

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Lync Server 2010 Control Panel - "navigation to the webpage was canceled"

Hi All,
I just installed Lync Server 2010. The SQL 2008 is installed on a separate box and both servers are on Windows 2008 R2.
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The Installation had no errors and went well. But I did have one problem in the Topology Builder where is asked to create a File Share and asked for FQDN and File Share. I entered "Server1.domain.com" and File Share "Poolshare" but it did
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So in the end I just change it to "Server1" then published and ran the installation sucessfully and all services are started OK
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Thanks
ECL

I have reveiwed this topic but have not been able to fing my answer. I am getting the same result when attempting to connect to the Lync Control Panel and the webpage saying "navigation was canceled..". Here are the details, any assistance is greatly
appreciated:
I have an existing OCS 2007 R2 server setup in the domain. My domain is company.CORP. It is a Standard Edition server for IM and Presence only. There is an Edge server as well and I have PIC enabled. My sipinternaltls SRV record to the current SE Front End.
All works great. There is a SIP.company.com record in the domain too. I am standing up LYNC 2010 environment on HyperV and ran topology builder twice because I had to fix a name. (I see in Mac's comment that I need to run step2 again. Why is that?)
My Share is on the HyperV server that is hosting the Front End server but they are completely different servernames. My topology published successfully and create some data in the File Share and the Backend DB was created and populated with tables. The certificates
were successfully applied and all services started right up. The latest version of Silverlight was installed and the server was rebooted. Still the darn White Page with 'Navigation to the webpage was canceled'.
I am able to go into IIS and launch the Control Panel successfully by browsing on the "cscp" directory for the Lync Server Internal Web Site. I can also connect to the Control Panel by using the
httpS://admin.company.com/cscp but I have to put 'cscp ' in the path. I cannot browse AD using the Control Panel to find my TestLyncUser1 account but I can find the account, and successfully enable
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This is where I am stuck. Why won't it launch from the Programs File Tool and why do I have to designate the CSCP in the URL? I am Not sure why I couldn't browse AD successfully in the Control Panel yet I could with Powershell. I will begin troubleshooting
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Any ideas anyone?
I want to add that I will be having a FE Pool and have named and published my second FE but I have not installed it. The Pool VIP is created in DNS and only pointing to FE1 right now.

Problems launching Microsoft Lync Server 2010 Control Panel

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An unhandled exception occurred during the execution of the current web
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Exception Details:
System.TypeLoadException: Could not load type
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PublicKeyToken=b77a5c561934e089'.
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An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
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Thanks in advance,
Hector

Were you playing with .NET versions at all?
https://support.microsoft.com/kb/2015129?wa=wsignin1.0
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Navigation to webpage was canceled when opening Microsoft Lync Server 2010 Control Panel

Ok, yes I know there are many threads with similar titles, but my problem is different in that it doesn't happen every time.
The first time I access the Control Panel I get the error:
"Navigation to the webpage was canceled
What you can try:
Refresh the Page"
Clicking Refresh the Page works, kind of. It brings up the admin console, but I get the spinning lights, which eventually resolves to an error at the top of the page that reads: "An operation failed. Network communication failed. Verify
your connection and try again."
Then if I click to other parts, things seem to be fine for the most part, I sometimes see the Network error, and often it is slow.
Port 443 is running through an HLB and this is setup exactly like my other Lync cluster, which doesn't have this issue. Internal web services URL is lynccontent and points to HLB VIP. Admin redirect is lyncadmin and points to HLB VIP.
Going to the /cscp page of each FE or of the pool from IE works every time, but lyncadmin seems to have the same issue (at least on FE1).
Any thoughts?

Hi,
Could you perform the followings:
Make sure there're no duplicate records in the DNS Servers
Flush your DNS Cache at the Server & Client
Refresh any DNS Cache at the HLB (if any)
When the error appears, right click on the console and provide a screenshot on this
If you suspect that FE1 is the culprit, had you tried turning it off and monitor the situation?
Thanks!
James Ooi MCITP Lync Server 2010 | Blog: http://jamesosw.wordpress.com | Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial
to other community members reading the thread

Navigation to the webpage was cancelled Solution Manager 4

Hi Experts,
I am accessing Solution Manager, We have servers configured on it
The problem I am getting is
DSWP - When I click on any server it says NAVIGATION TO THE WEBPAGE WAS CANCELLED.
RFC Connections and SLD Connecitions are fine
Please let me know.
Thanks & Regards,
Vikram

Hi Vikran,
I think you are not using the correct FQDN, could you kindly fix it?
Please look at note 654982, for the requirement of FQDN. After you have
set it, please kindly restart the Solman system and make sure it is
loaded correctly. (run report RSPFPAR to double check.)
The FQDN mean (Full Qualified Doman Name), which is set in parameter of
the instance profile icm/host_name_full
-please make sure All PCs including solman server itself can ping the
FQDN, and the port 8001 is not blocked
- Then make sure the browser in client PC can be load the URL as per
below. (set proxy, network ports, etc correctly, this you have to ask
your network colleague)
http://<FQDN>:8001/sap/bc/solman/defaultUser/graphic/solmangraphic.htm?
for e.g. my test system
http://mysapuni-kul.sap.com
:8001/sap/bc/solman/defaultUser/graphic/solmangraphic.htm?

Navigation to the webpage was cancelled Error in Portal

Hi All,
I am getting error Navigation to the webpage was cancelled in SAP Portal when and select few of the
application like SRM Application , Some external HTMl application.
Bala

Hi ,
I hope you are using IE8 browser. This error usually comes when we go from secure to non-secure environment.
i.e. from HTTPS to HTTP .
To resolve this issue you can you below options :
1. Change the IE setting which will allow the navigation from secure to non-secure environment.
2. Use same protocol either HTTP or HTTPS (Basis Team will help you in this )
3. Use correct SSL certificate (Basis Team will help you in this)
The First option is very easy , you just need to change the IE setting , Which is explained in
sapnote 0001427561
Regards,
Piyush

Navigation to the webpage was canceled

"Navigation to the webpage was canceled" I get this error when I try to login to System Monitoring/Administration
We have newly configured solman. Can anyone please hint at what the error could be?
Thanks
Prasad

The hosts file entry was not maintained!
The problem is resolved now, thanks

Navigation to the webpage was cancelled

Hi All,
I am getting error Navigation to the webpage was cancelled when i click on SRM Application.
Bala

Hi ,
I hope you are using IE8 browser. This error usually comes when we go from secure to non-secure environment.
i.e. from HTTPS to HTTP .
To resolve this issue you can you below options :
1. Change the IE setting which will allow the navigation from secure to non-secure environment.
2. Use same protocol either HTTP or HTTPS (Basis Team will help you in this )
3. Use correct SSL certificate (Basis Team will help you in this)
The First option is very easy , you just need to change the IE setting , Which is explained in
sapnote 0001427561
Regards,
Piyush

OOB Navigation to the webpage was cancelled

Hi
I have the following scenario:
I wrote a silverlight app that I host on my dev server. when you browse to the website that I host, my silverlight app launches and everything is fine. However, when I run it out of browser, I get the following error:
ftp://ftp.tut.ac.za/uploads/jpg kak.jpg
on application startup. It doesn't even try to load any of my content
Now, the weird thing about it is that this only happens on my friend's pc who is running win7. I've tested the app on other win7 and xp machines and the OOB works fine, its just his pc that has this error.
Now I've played around with all his IE security settings and disabled all of them but to no avail. I've reset IE's security to factory and still no cigar. I've also installed Firecox but still nothing. His internet connection is on permanently, so I dont
see why it would give such an error. I've also tried disabling the firewall. I'm pretty much ready to tell him to format, but then if I get this error again from one of my clients then I still wont know what the cause is.
As far as I'm concerned this must be a security thing, but then again, I've been wrong before...
has anybody seen this behaviour before? As I said , this only happens OOB, and his silverlight is updated.

So, your App is fine. The problem is on your friend's PC.
Yes, my app works fine, its just his pc that gives this error
Are these all error message or there are more? Need more information. Thanks.
Yup, unfortunately that is all I get. I've reinstalled silverlight many times and still the same issue. I installed the developer runtime aswell to see if I get any meaningfull exceptions but atlas, it just gave a general exception at startup( cant remember
the full trace, I just remember it crashed at app startup. Will see if I can get it again)
Futher note:
When I had firefox as the default browser and launched my app, a "save file" dialog would popup. This popup would then want to save index.html. After I then saved the file, the app would display the error msg seen in the jpg. I opened the "index.html" that
popped up in the dialog in a notepad and it would be my app homepage.
So it is able to retrieve the homepage of my app, yet be unable to display it. And this only happens on his pc. I have tested it on other pc's without fail

When I publish HTML Help from FrameMaker 12, I get a usable .chm, but if I copy the entire output folder to a network drive, I get a "Navigation to the webpage was cancelled" error instead of the content that shows locally.

I'm sure I'm missing something basic here, but any assistance is appreciated.

News flash – CHM on servers disabled – check out http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm

I have a problem in loading some items. I tried to load a pdf extension and I received this message. "Navigation to the webpage was canceled" "FoxitReaderOCX.ocx failed to load" I am using Firefox 4.0.1.

I have had this problem with version 4.0 and keep trying a newer version but still have the same problem. I never had this problem with version 3.8. Should I go back to this version?
I do not have this problem using Google Chrome.
[email protected]

Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

I get an error message (Navigation to the webpage was cancelled), yet everything is working fine

This message shows up on the lower right corner of my screen and there doesn't seem to be any way to delete it

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Recieve the message "Navigation to the webpage was cancelled" after typing about:config and hitting enter?

Recently I over cleaned my computer with "Auslogics duplicate file finder program" and have since had problems activating some programs and accessing some websites; for example could not load Adobe Reader PDF files. Then I downloaded Foxit PDF Reader and then I was unfortunately stuck with Ask homepage. I tried to access "about: config" to disable Ask homepage but could not access the about config webpage. I have since reinstalled my homepage, but I would like to know how to access about:config webpage if I need to at some time in the future.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.

Dear Team,
I have two Enterprise lync 2013 pools, abcPool and abcpool1. abcPool1 has got two servers, Server1 and server2. and abcpool has one FE server named "Server 3". and they have pool pairing.
Replication was fine between them when i had only one FE server in each pool, one day FE service broke on one of the FE server on abcpool1 and failed to start so i had to do failover to another pool, at that time i introduced one more FE in abcPool1, that
why now 2 FEs in abcPool2. Server1 FE service was resolved by reinstalling the binaries. However after that im unable to get the backupservice state to normal, i tried the below articles with no luck,
http://social.technet.microsoft.com/Forums/lync/en-US/0403621e-26b6-4cd0-bbca-8534a20de665/backup-service-pool-ownership-conflict-during-import?forum=lyncdeploy
http://msucmenow.blogspot.in/2013/05/troubleshooting-lync-2013-pool-pairing.html
"Event on Server 1"
Log Name: Lync Server
Source: LS Backup Service
Date: 1/21/2014 8:02:33 AM
Event ID: 4073
Task Category: (4000)
Level: Warning
Keywords: Classic
User: N/A
Computer: ABC.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.
Items having pool ownership conflict:
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7972, DocName: urn:hcd:[email protected]
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7973, DocName: urn:lcd:[email protected]
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7974, DocName: urn:upc:[email protected]
PS C:\Users\lyncadmin> Get-CsBackupServiceStatus -PoolFqdn pool1.net | fl
ActiveMachineFqdn : abc1.net
OverallExportStatus : SteadyState
OverallImportStatus : ErrorState
BackupModules : {UserServices.PresenceFocus:[SteadyState,ErrorState],
ConfServices.DataConf:[FinalState,NormalState],
CentralMgmt.CMSMaster:[FinalState,NotInitialized]}
Following error in "Lync Server" logs on server3 on abcPool.
Log Name: Lync Server
Source: LS Backup Service
Date: 1/21/2014 9:37:47 AM
Event ID: 4069
Task Category: (4000)
Level: Warning
Keywords: Classic
User: N/A
Computer: SQL1.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully when importing document batch.
Batch file: UserServices\PresenceFocus\1-UserServices-8\Data\488bc218-9954-4caf-a5da-89efdb7b85a7_0_1562.xml.
Exception: System.Data.SqlClient.SqlException (0x80131904): Snapshot isolation transaction aborted due to update conflict. You cannot use snapshot isolation to access table 'dbo.Batch' directly or indirectly in database 'rtcxds' to update, delete, or
insert the row that has been modified or deleted by another transaction. Retry the transaction or change the isolation level for the update/delete statement.
Log Name: Lync Server
Source: LS Backup Service
Date: 1/21/2014 9:52:45 AM
Event ID: 4064
Task Category: (4000)
Level: Warning
Keywords: Classic
User: N/A
Computer: SQL1.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully during export.
Additional Message:
Exception: System.IO.IOException: The process cannot access the file '\\SQl1.net\LyncShare\1-BackupService-10\BackupStore\UserServices\PresenceFocus\Cookie\Cookie.zip' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath,
Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
Praveen | MCSE Messaging 2003

When you add a new FE in pool acdpool1, please check you have run the following:
<system drive>\Program Files\Microsoft Lync Server 2013\Deployment\Bootstrapper.exe
For the details, check
http://technet.microsoft.com/en-us/library/jj204773.aspx
Lisa Zheng
TechNet Community Support

Error Upgrading from the Evaluation Version of Microsoft Lync Server 2013

Hi,
I try to upgrade from Evaluation to full Version using:
http://technet.microsoft.com/en-us/library/gg521005.aspx
but after i run: msiexec.exe /fvomus server.msi EVALTOFULL=1 /qb
i get a popup:
"Another version of this product is already installed. installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."
Get-CsServerVersion :-> Microsoft Lync Server 2013 (5.0.8308.0): Evaluation license key installed.
Any ideea?

Hi Iulius
As your upgrading the Licence on the Lync 2013 FE it shouldn't care about the Lync 2010 Environment. As your moving from Eval to Full Licence on 2013. I have come across the below url that might help.
http://pei.com/2013/03/how-to-change-lync-license-from-evaluation-to-licensed/
http://jackstromberg.com/2013/02/how-to-activate-lync-evaluation-to-licensed-version/
I would personally go with from Lync Management Shell with Elevated Permission
cd /
cd /d: (Other what other drive letter)
cd /Setup\Amd64\Setup
msiexec.exe /fvomus Server.msi EVALTOFULL=1 /qb
But that's just me Id rather run the command from the directory than pointing to it.
Regards
Andrew Price

Microsoft Lync Server 2013 Control Panel "Navigation to the webpage was canceled"

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