Microsoft Office 2008 crashes when printing since upgrading to Yosemite
Ever since upgrading my Macbook Pro (late 2009) to OS X Yosemite I'm having trouble with Microsoft Office 2008. Whenever I try to print from any of the Office programs (Word, Excel, PowerPoint), the program will crash and the file will not print. I am still able to print from other programs (Safari, Preview, etc...). And aside from this I'm having no other issues with the Office programs. So at the moment I'm reducing to having to save files as a PDF and then printing from Preview. Can anyone help me troubleshoot?
I'm not sure if the printer driver is updated, it usually does that automatically...
That sounds magical but I have never had printer drivers automatically update themselves. After your upgrade to Yosemite, did you setup your printer using Print & Scan in System Preferences?
...office programs are the only ones crashing when I try to print, so wouldnt that indicate an Office issue rather than a printer driver issue?
No, not necessarily. See thread "microsoft office crashes when trying to print."
If you believe the your problem is an "Office issue" then you might try the Microsoft forum.
Similar Messages
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Microsoft office 2008 crashes.
Hi,
I was thinking about getting a new macbook and wanted to buy Microsoft Office 2008, but I have heard from a few reviews that it crashes sometimes. Is this true and does it crash often?My first programming professor had a sign on his office door:
program: noun - a house where bugs live.
In the last 30 years, nothing has changed. Yes, Office has bugs and it sometimes crashes. Office 2008 is still young in its development cycle. Any version X.0 product was certainly released to the public at least several weeks if not several months too early. When it becomes a version X.1 product the worst of the bugs have been removed with the exception of the really intractable ones that have bedeviled the programers from day one. At X.2 the product is stable except for a coterie of bugs that are annoying a vocal minority. At X.3 (if not X.2) the developer feels confident enough about the product that a few features that had to be scrapped to make the delivery date are added. This, of course, brings with it some new bugs. And so on....
In the initial release I found Word to be very crash prone on my otherwise rock solid system. The first update cleared up most of the problems and since the second update in August, I can't remember crashing Word. I haven't used Excel much since I need macros for the files I run - I'm still using Excel 2004 for the most part. -
I have two HP Printers that connect to my MACBook Pro. HP5520 an HP6510 mutifunction print,scan, copy. I have recently upgraded my operating system to the OS X Yosemite 10.10. Now the print envelop tool does not work. The envelop feeds through the printer but does not print the addresses.
I just upgraded the HP software but note it was the Mavericks version so do I assume correctly that this bug has not been fixed by HP for Yosemite?Here is the solution: I uninstalled the old version of Microsoft Office for Mac 2011 and purchased a new version, installed, updated. Now word is able to print envelops on my all-in-one. So the issue was a microsoft bug.
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I never upgraded to Maverick because of a pop-up warning that suggested my older Microsoft Office program would no longer work. Don't really want or need to deal with paying for a new Office, esp a subscription based on. Trying to decide if upgrading is worth the hassel or if it is even a problem. Thanks for your help! Ken B, Ashland Oregon
MS Office 2004 has not been compatible with OS X since Lion, OS X 10.7. You will need to either purchase a new license of MS Office or you can use one of the free MS Office look alikes such as LibreOffice (http://www.libreoffice.org/). You also may still be able to find MS Office for Mac 2011 which works fine on Yosemitie, you can find that on Amazon and even Ebay.
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Office 2003 crashes when printing to PDF
My wifes system is running Windows 7, office 2003 and Adobe Standard 8.2.1. When she goes to print a file in word or excel as a PDF the application freezes when the "save" window pops up. We have installed all updates and patches to both Office 2003 (running SP3) and Adobe Acrobat std 8. This problem started happening when we upgraded her system to Windows 7. Prior to, she was running Windows XP with the same programs and everything worked fine. I am assuming this is a Windows 7 issue. Can any one help or suggest a fix to this?
Some peopole have been successful with AA8 on Win7, but others have had problems. Adobe's answer will be to upgrade to AA9, the only version they certify for Win7. The first thing to check is to print to the Adobe PDF printer with print-to-file selected. Open the file in Distiller and see if you successfully create a PDF. Assuming that works, then try simply printing to the Adobe PDF printer. This is likely where you will have a problem.
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Problems w/MS Office 2008 & Google Earth Ever Since Snow Leopard "Upgrade"
I probably should have checked this forum before taking my son's advice to upgrade from 10.5 to 10.6. Ever since this upgrade, I've had repeated and frustrating problems with two applications: MS Office 2008 for the Mac and Google Earth for the Mac.
Note that I did an "in-place" upgrade from Leopard to Snow Leopard, i.e., I inserted the installation DVD into my iMac and then double-clicked on "Install Mac OS X".
Office 2008: Ever since the Snow Leopard upgrade, MS Office 2008 has been crashing. Typically, it's Entourage crashing when a crash does occur because that's the office app that I run 95% of the time. However, whenever Entourage crashes and I try to launch Word, Excel, or PowerPoint, they won't launch either... The icons will bounce a few times in the dock but won't run. (The Entourage crash is the only Office App that actually generates a crash window.) Note that there are two identities configured on my iMac, both of which which use Entourage. The key thing about this situation is that when the Office 2008 crash does occur, restarting the iMac ALWAYS resolves the problem until the next time a crash occurs. I've tried to determine what combination of events, i.e., apps open/being used in either/both identities, etc. is the trigger, but I can't find anything obvious. Sometimes I can use the iMac for a whole day without a crash, but that's unusual. If Entourage is left open in both identities, maybe a couple of days will pass without a crash, but invariably it happens again, and then it's reboot time again. In cases where Entourage is left running (in one or both identities), we will still eventually get a crash in one of them if one of us tries to open a WinWord attachment (with a "Not enough memory to run Word" error). If at that point I close Entourage and try to restart it, it crashes. I've tried everything I could find on the Office for the Mac forums, including deleting duplicate fonts, doing a safe start-up, fixing disk permissions via Disk Utility, zapping the PRAM, turning filing sharing off then on (including deleting everything listed in the Shared Folders section), logging out/logging back in, etc., all to no avail. One of the Office 2008 for the Mac forum contributors suggested that the problem was with my Snow Leopard Install, but then a contributor to another more general Apple forum blames Office for Mac. (This is exactly the sort of finger-pointing exercise that I'd hoped to avoid when I made the plunge from being a long-time Windows user to becoming an OS X user...; - )
Google Earth: This just flat-out WILL NOT RUN ever since I upgraded to Snow Leopard. When I try to run it, it bounces in the dock for about a minute then just stops, staying fixed to the dock until I do a Force-Quit. (I don't have it permanently tethered to the dock since I only use it occasionally.) I've tried deleting/reinstalling, including Google Earth's suggestions to remove files from my identity's Google Earth folder in the Library folder, but no dice.
My take on all of this is that despite all of Apple's advertising to the contrary, their OS (including updates to their OS) isn't necessarily as trouble-free/stable as their anti-Windows spots would have you believe. Sorry for this long post, but any help would be much appreciated.I left my system running all day in 64-bit kernel mode. (I left Entourage running the whole time.) Just now closed Entourage and tried reopening it. Same deal with Google Earth. They both crashed. Here's a screen paste of the entire Microsoft crash log for Entourage:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2010-01-29 16:28:12 -0500
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.3.091001
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x00015ef4
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x00015ef4
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0146cef4 in UContactUtils::GetMeContactID() + 0x00000014 (EntourageCore + 0x00015ef4)
# 2 0x00028ac1 in _mh_executeheader + 0x00027AC1 (Microsoft Entourage + 0x00027ac1)
# 3 0x00029df4 in _mh_executeheader + 0x00028DF4 (Microsoft Entourage + 0x00028df4)
# 4 0x0002a439 in _mh_executeheader + 0x00029439 (Microsoft Entourage + 0x00029439)
# 5 0x000191a4 in _mh_executeheader + 0x000181A4 (Microsoft Entourage + 0x000181a4)
# 6 0x00019ace in _mh_executeheader + 0x00018ACE (Microsoft Entourage + 0x00018ace)
# 7 0x0000264e in _mh_executeheader + 0x0000164E (Microsoft Entourage + 0x0000164e)
# 8 0x00002575 in _mh_executeheader + 0x00001575 (Microsoft Entourage + 0x00001575)
X86 Thread State:
eax: 0x00000000 ebx: 0x0146ceec ecx: 0x00000002 edx:0xbffff39c
edi: 0x29a3ced0 esi: 0x02620ac8 ebp: 0xbffff2c8 esp:0xbffff2b0
ss: 0x00000023 eip: 0x0146cef4 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x93f900ea in _dispatch_hwconfig + 0x93DD3162 (libSystem.B.dylib + 0x000270ea)
# 2 0x93f8fcc3 in _dispatch_hwconfig + 0x93DD2D3B (libSystem.B.dylib + 0x00026cc3)
# 3 0x93f8fa68 in _dispatch_hwconfig + 0x93DD2AE0 (libSystem.B.dylib + 0x00026a68)
# 4 0x93f8f4f1 in _dispatch_hwconfig + 0x93DD2569 (libSystem.B.dylib + 0x000264f1)
# 5 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x0000016b ebx: 0x93f9073e ecx: 0xb0080d5c edx:0x93f900ea
edi: 0xa04131ac esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93f900ea cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93f8f182 in _dispatch_hwconfig + 0x93DD21FA (libSystem.B.dylib + 0x00026182)
# 2 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x00100170 ebx: 0x93f8f379 ecx: 0xb0102f6c edx:0x93f8f182
edi: 0x02820418 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93f8f182 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93f699ee in _dispatch_hwconfig + 0x93DACA66 (libSystem.B.dylib + 0x000009ee)
# 2 0x9400a12c in _dispatch_hwconfig + 0x93E4D1A4 (libSystem.B.dylib + 0x000a112c)
# 3 0x021bbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021bb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021bb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021bbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 8 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x93ff18a0 ecx: 0xb0184a6c edx:0x93f699ee
edi: 0x00001b59 esi: 0x58a9e28c ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x00000023 eip: 0x93f699ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x93f8f182 in _dispatch_hwconfig + 0x93DD21FA (libSystem.B.dylib + 0x00026182)
# 2 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x00100170 ebx: 0x93f8f379 ecx: 0xb0291f6c edx:0x93f8f182
edi: 0x028204c0 esi: 0xb0292000 ebp: 0xb0291fc8 esp:0xb0291f6c
ss: 0x00000023 eip: 0x93f8f182 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 5:
# 1 0x9403155a in _dispatch_hwconfig + 0x93E745D2 (libSystem.B.dylib + 0x000c855a)
# 2 0x010e3b76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
# 3 0x00fefb50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
# 4 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 5 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 6 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0x000c0194 ebx: 0x00fefaff ecx: 0xb020fd4c edx:0x9403155a
edi: 0x04000000 esi: 0xb020ff34 ebp: 0xb020fd68 esp:0xb020fd4c
ss: 0x00000023 eip: 0x9403155a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 6:
# 1 0x93fa46ca in _dispatch_hwconfig + 0x93DE7742 (libSystem.B.dylib + 0x0003b6ca)
# 2 0x010e3c01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
# 3 0x00fef7fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
# 4 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 5 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 6 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0x00000193 ebx: 0x00fef76f ecx: 0xb0313cbc edx:0x93fa46ca
edi: 0xb0313ed4 esi: 0xb0313f44 ebp: 0xb0313ce8 esp:0xb0313cbc
ss: 0x00000023 eip: 0x93fa46ca cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 7:
# 1 0x93f6992e in _dispatch_hwconfig + 0x93DAC9A6 (libSystem.B.dylib + 0x0000092e)
# 2 0x00feff13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
# 3 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 4 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 5 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0xffffffda ebx: 0x91cfff32 ecx: 0xb0395e6c edx:0x93f6992e
edi: 0xb0395f46 esi: 0x00000000 ebp: 0xb0395e98 esp:0xb0395e6c
ss: 0x00000023 eip: 0x93f6992e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Entourage (12.2.3.091001 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/V ersions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/Pow erPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/ EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/1 2/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12 /PowerPlantCore
8: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
9: Smart Crash Reports (1.5 Reg=English Loc=0x0000): /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
10: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
11: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
12: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
13: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
14: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
15: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
16: liblangid.dylib: /usr/lib/liblangid.dylib
17: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
18: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
19: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
20: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
21: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
22: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
23: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
24: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
25: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
26: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
27: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
28: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
29: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
30: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
31: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
32: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
33: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
34: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
35: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
36: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
37: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
38: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
39: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
40: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
41: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
42: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
43: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
44: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
45: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
46: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
47: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
48: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
49: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
50: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
51: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
52: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
53: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
54: libcups.2.dylib: /usr/lib/libcups.2.dylib
55: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
56: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
57: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
58: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
59: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
60: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
61: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
62: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
63: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
64: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
65: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
66: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
67: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
68: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
69: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
72: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
73: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
74: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
75: RawCamera (505 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
76: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
77: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
78: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
79: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
80: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
81: libauto.dylib: /usr/lib/libauto.dylib
82: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
83: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
84: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
85: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
86: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
87: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
88: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
89: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
90: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
91: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
92: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
93: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
94: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
95: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
96: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
97: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
98: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
99: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
100: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
101: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
102: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
103: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
104: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
105: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
106: libkxld.dylib: /usr/lib/system/libkxld.dylib
107: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
108: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
109: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
110: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
111: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
112: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
113: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
114: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
115: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
116: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
117: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
118: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
119: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
120: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
121: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
122: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
123: libz.1.dylib: /usr/lib/libz.1.dylib
124: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
125: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
126: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
127: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/libGreekConverter.dylib
128: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
129: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
130: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
131: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
132: libLatinSuppConverter.dylib: /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.2 (Build 10C540)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1062
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920
Microsoft Application Information:
Error Reporting UUID: A50CE3D6-2E3B-41D7-8BDF-E28D8D6AED8D
Time from launch: 0 hours, 0 minutes, 10 seconds
Total errors on this client: 3
There's no crash log for GE; it just sits on the dock. The only option is a Force Quit.
Any other suggestions? -
Microsoft Word is crashing when I try to print
Hi, I'm having problems with printing in Microsoft Word for Mac. I have a new MacBook Air running on OS X 10.9.1. I've installed Microsoft Office 365 and my printer, HP Photosmart B110. I'm not having any problems printing from the internet. When I try to print from Word (both to the printer and to pdf) the program crashes. Please help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-26 15:02:25 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.11
Crashed Module Offset: 0x00012412
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x002d0ee5
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0I'm using MS Office for Mac and I have a similar error when I try to underline text using the ribbon bar or the pull down menus. My error....
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-28 23:34:31 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.3.9.131030
Crashed Module Offset: 0x0027382c
Blame Module Name: Microsoft Word
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0027382c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I'm using Mid year 2010 IMac w/ 4 gigs RAM Intel Core 7, Mavericks OS X 10.9.1. This problem seems to be logged a ton on the Microsoft for Mac forums when I visited support.microsoft.com.
Did you get any help with your problem? -
HELP!!! i have a mac g 5 and i uploaded Microsoft Office 2008 for my 90 year old mother. Now when she tries to open earlier word docs, they won't open at all :-( what happened? I SEE THE WORD IN THE NAVIGATION BAR BELOW, but when she tries to open a word doc, the navigation bar opens and closes around the Word symbol and nothing happens :-( i'm going crazy :-( PLEASE CAN SOMEONE HELP AND LET ME KNOW WHAT TO DO?
If you have not already done so, repair permissions and restart your computer. Or boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer. Suggest that you post in the Microsoft Office for Mac Forums if the above does not work.
-
f I upgrade from OS X 10.6.8 to OS X Yosemite on my Macbook will I lose Microsoft Office 2008?
Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here -
I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is removed, but cannot make the auto update prompt go away either. Is there a trace of Office 2008 somewhere creating this problem and how do I get rid of it?
Thanks for the tip. Went through the process on Microsoft's site and the files that were causing the issue were the com.microsoft files in Library-Preferences. Removed all of those, then opened an Office 2011 application; had to go through some basic setup questions the first time, but I no longer get prompted upgrade 2008.
-
microsoft office 2008 keeps crashing - program has worked fine for the last 3.5 years, but now crashes v. often - why? computer too old? any way to fix?
http://answers.microsoft.com/en-us/mac/forum/macoffice2008?tab=Threads
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Word 2008 crashes when I have several documents open
I'm running word 2008, and whenever I have multiple documents open (some large) word seems to crash randomly after a while. I can open a bunch of documents, work with them, then leave the computer. When I come back and click on a document window, it'll crash usually. I checked system logs and it shows this:
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Stray process with PGID equal to this dead job: PID 172 PPID 1 Microsoft Error
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Exited: Killed
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Stray process with PGID equal to this dead job: PID 172 PPID 1 Microsoft Error
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Exited: Killed
I tried deleting the plist files associated with word and office to no avail. Anyone know what it could be?
Oh, I also checked the Microsoft error log and it shows as this:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2008-12-11 01:02:10 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.3.080930
Crashed Module Name: Microsoft Word
Crashed Module Version: 12.1.3.080930
Crashed Module Offset: 0x00360294
Blame Module Name: Microsoft Word
Blame Module Version: 12.1.3.080930
Blame Module Offset: 0x00360294
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x00361294 in _wdCommandDispatch + 0x000442E4 (Microsoft Word + 0x00360294)
# 2 0x00364514 in _wdCommandDispatch + 0x00047564 (Microsoft Word + 0x00363514)
# 3 0x0057ede9 in _wdCommandDispatch + 0x00261E39 (Microsoft Word + 0x0057dde9)
# 4 0x0057f989 in _wdCommandDispatch + 0x002629D9 (Microsoft Word + 0x0057e989)
# 5 0x0057fc98 in _wdCommandDispatch + 0x00262CE8 (Microsoft Word + 0x0057ec98)
# 6 0x0057ff46 in _wdCommandDispatch + 0x00262F96 (Microsoft Word + 0x0057ef46)
# 7 0x008ba3e0 in _wdGetApplicationObject + 0x0018505E (Microsoft Word + 0x008b93e0)
# 8 0x008ba4b0 in _wdGetApplicationObject + 0x0018512E (Microsoft Word + 0x008b94b0)
# 9 0x00003fbc in _mh_executeheader + 0x00002FBC (Microsoft Word + 0x00002fbc)
# 10 0x000040bd in _mh_executeheader + 0x000030BD (Microsoft Word + 0x000030bd)
# 11 0x00c5c76b in _wdGetApplicationObject + 0x005273E9 (Microsoft Word + 0x00c5b76b)
# 12 0x01629686 in _McpEnableTimers + 0x000000B8 (MicrosoftComponentPlugin + 0x000ac686)
# 13 0x92f497a4 in .objcclass_nameIPMDFontRange + 0x92C1FB64 (HIToolbox + 0x0009d7a4)
# 14 0x92cd3b45 in .objcclass_name__NSCFSet + 0x92B89C05 (CoreFoundation + 0x00072b45)
# 15 0x92cd3cf8 in .objcclass_name__NSCFSet + 0x92B89DB8 (CoreFoundation + 0x00072cf8)
# 16 0x92edb480 in .objcclass_nameIPMDFontRange + 0x92BB1840 (HIToolbox + 0x0002f480)
# 17 0x92edb299 in .objcclass_nameIPMDFontRange + 0x92BB1659 (HIToolbox + 0x0002f299)
# 18 0x9301e54b in .objcclass_nameIPMDFontRange + 0x92CF490B (HIToolbox + 0x0017254b)
# 19 0x01669b5c in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ecb5c)
# 20 0x00ae710b in _wdGetApplicationObject + 0x003B1D89 (Microsoft Word + 0x00ae610b)
# 21 0x00af01bf in _wdGetApplicationObject + 0x003BAE3D (Microsoft Word + 0x00aef1bf)
# 22 0x0224845c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 23 0x00ad555c in _wdGetApplicationObject + 0x003A01DA (Microsoft Word + 0x00ad455c)
# 24 0x00002fa2 in _mh_executeheader + 0x00001FA2 (Microsoft Word + 0x00001fa2)
# 25 0x00002ec9 in _mh_executeheader + 0x00001EC9 (Microsoft Word + 0x00001ec9)
X86 Thread State:
eax: 0x0004feca ebx: 0x1a009000 ecx: 0xffff800e edx:0x2142691d
edi: 0x00007fd0 esi: 0x0000ffc2 ebp: 0xbfffe798 esp:0xbfffe720
ss: 0x0000001f eip: 0x00361294 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202
Thread 1:
# 1 0x9053de26 in _signgam + 0x903975C2 (libSystem.B.dylib + 0x00000e26)
# 2 0x905c5f2b in _signgam + 0x9041F6C7 (libSystem.B.dylib + 0x00088f2b)
# 3 0x01ab4d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01ab43e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01ab446c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01ab4f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 8 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x905b5277 ecx: 0xb00a0a5c edx:0x9053de26
edi: 0x00001103 esi: 0x45cd7516 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9053de26 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90544eee in _signgam + 0x9039E68A (libSystem.B.dylib + 0x00007eee)
# 2 0x9056fbf1 in _signgam + 0x903C938D (libSystem.B.dylib + 0x00032bf1)
# 3 0x95e9745c in __CMProfileID + 0x95DC4338 (ColorSync + 0x0003345c)
# 4 0x95ea9d8e in __CMProfileID + 0x95DD6C6A (ColorSync + 0x00045d8e)
# 5 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 6 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0x0000014e ebx: 0x9056fc11 ecx: 0xb0122e7c edx:0x90544eee
edi: 0x048435a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x90544eee cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 3:
# 1 0x9059ccea in _signgam + 0x903F6486 (libSystem.B.dylib + 0x0005fcea)
# 2 0x016efa26 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00172a26)
# 3 0x015fd0cc in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000800cc)
# 4 0x94ad1463 in __gTECMasterGlobals + 0x947EBC43 (CarbonCore + 0x00049463)
# 5 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 6 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0x000c0194 ebx: 0x015fd07b ecx: 0xb01f9d3c edx:0x9059ccea
edi: 0x04000000 esi: 0xb01f9f24 ebp: 0xb01f9d58 esp:0xb01f9d3c
ss: 0x0000001f eip: 0x9059ccea cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 4:
# 1 0x90586a56 in _signgam + 0x903E01F2 (libSystem.B.dylib + 0x00049a56)
# 2 0x016efab1 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00172ab1)
# 3 0x015fcd7a in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x0007fd7a)
# 4 0x94ad1463 in __gTECMasterGlobals + 0x947EBC43 (CarbonCore + 0x00049463)
# 5 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 6 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0x00000193 ebx: 0x015fcceb ecx: 0xb027bcac edx:0x90586a56
edi: 0xb027bec4 esi: 0xb027bf34 ebp: 0xb027bcd8 esp:0xb027bcac
ss: 0x0000001f eip: 0x90586a56 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 5:
# 1 0x9053dd5a in _signgam + 0x903974F6 (libSystem.B.dylib + 0x00000d5a)
# 2 0x015fd48f in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x0008048f)
# 3 0x94ad1463 in __gTECMasterGlobals + 0x947EBC43 (CarbonCore + 0x00049463)
# 4 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 5 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0xffffffda ebx: 0x94ae47af ecx: 0xb02fde5c edx:0x9053dd5a
edi: 0xb02fdf36 esi: 0x00000000 ebp: 0xb02fde88 esp:0xb02fde5c
ss: 0x0000001f eip: 0x9053dd5a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Loaded modules:
0: Microsoft Word (12.1.3.080930 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
17: RawCamera (410 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
18: EnglishSpeller (12.1.3.080930 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
19: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
20: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
21: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
22: EnglishGrammar (12.1.3.080930 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
23: JapaneseProofing (12.1.3.080930 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
24: DivX Decoder (6.6.0 Reg=English Loc=0x0000): /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
25: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
26: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
27: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
28: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
29: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
30: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
31: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
32: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
33: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
34: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
35: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
36: QuickTimeImporters (995.26.2 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
37: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
38: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
39: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
40: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
41: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
42: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
43: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
44: libauto.dylib: /usr/lib/libauto.dylib
45: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
46: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
47: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
48: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
49: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
50: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
51: QuickTimeComponents (995.26.2 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
52: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
53: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
54: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
55: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
56: libbsm.dylib: /usr/lib/libbsm.dylib
57: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
58: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
59: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
60: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
61: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
62: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
63: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
64: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
65: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
66: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
67: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
68: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
69: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
70: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
71: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
72: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
73: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
74: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
75: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
76: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
77: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
78: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
79: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
80: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
81: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
82: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
83: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
84: libz.1.dylib: /usr/lib/libz.1.dylib
85: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
86: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
87: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
88: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
89: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
90: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
91: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
92: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
93: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
94: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
95: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
96: libcups.2.dylib: /usr/lib/libcups.2.dylib
97: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
98: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
99: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
100: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
101: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
102: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
103: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
104: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
105: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
106: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
107: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
108: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
109: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
110: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
111: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
112: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
113: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
114: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
115: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
116: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
117: libffi.dylib: /usr/lib/libffi.dylib
118: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
119: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
120: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
121: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
122: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
123: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
124: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.5.5 (Build 9F2114)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1055
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
Screen: 1280 x 800, depth = 32, ltbr = 1680, 520, 1320, 2960
Microsoft Application Information:
Error Reporting UUID: AE11876F-4316-47FE-9C05-55C34AF3438A
Time from launch: 4 hours, 47 minutes, 44 seconds
Total errors on this client: 3One solution to your present issue is to consider NeoOffice or OpenOffice, either of which are nearly 100% MS compatible and do not suffer from these Word/Office-related issues that many MS Office/Mac users seem to have.
Neo and Open Office are fully Leopard compatible and I have never had any issues with them. I use them on PCs and Macs. They are free downloads.
http://www.neooffice.org/neojava/en/index.php
http://www.openoffice.org/ -
All apps in Office 2008 Crash with Snow Leopard.
All apps in Office 2008 Crash with Snow Leopard. This is the only problem I am having since the upgrade. How can this be fixed?
Hello,
you don't write what kind of crash you are facing. The one I met was that after launching any of office programs it hanged on splash window, telling "Optimizing menu font performace".
I found a problem in FontBook - a lot of fonts had a yellow warning triangle there. When I clicked "Resolve duplicates", almost all my fonts were moved to trash (and Office started OK). I believe the updates I made from Tiger, to Leopard to Snow Leopard, mixed with installation of MS Office fonts made this mess.
I took the whole /Library/Fonts folder from another computer and replaced my broken Fonts folder on this computer. Reboot and all works fine. -
Microsoft Office 2008 will not open on mac?
Okay, so whenever I try to open ANY office applications, my mac (version 10.6.8) brings up a screen title MICROSOFT _____ cannot be opened because of a problem. I cannot uninstall it, because the uninstaller does not open either. The Microsoft Office 2008 folder is in my Applications folder.
Here are the problem details:
Process: Microsoft Excel [10053]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [189]
Date/Time: 2013-06-19 15:51:53.541 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2012959 sec
Crashes Since Last Report: 42
Per-App Crashes Since Last Report: 3
Anonymous UUID: 08BA1A14-E144-4EB7-951A-4B7C77507552
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.fr…
Referenced from: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Well, how about delete the entire Microsoft 2008 folder and get it back from the "Time Mchine" backup if you got one. Did you ever back-up your system?
It doesn't have to be a recent backyp, any backup from TM or CarbonCopyClone will do the trick. Or copy the entire directory folder of MS 2008 on a flush stick and move it/copy it on a OS X 10.5 machine into the Applications folder like your were before you got the 10.6 upgrade and see if works there. If you don't have the Microsoft 2008 disk or some old backyps or some 10.5 system running you are out of luck. There is no way to reinstall without any of these.
(RoyalFlush) -
Microsoft office 2008 and OS X 10.8.3
microsoft office 2008 worked on my i-mac until I upgraded to lion 10.8.3. any easy fix?
Without any details on the problem, it's largely impossible to offer any useful advice. If you can post back with more information, someone may be abel to offer suggestions, but since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
Regards.
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