Microsoft Office 2008 problems

I cannot load Microsoft Word or Powerpoint on my laptop. The icon appears on the dock, then disappears without ever running the program. Due to the fact my laptop's cd drive is broken, I can't try reinstalling, although I have tried reinstalling a back up copy of the application from a USB.
This is exact error report:
Process: Microsoft Word [58193]
Path: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ??? (???)
Build Info: Unknown-101117~0
Code Type: X86 (Native)
Parent Process: launchd [90]
Date/Time: 2011-02-26 19:40:37.513 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: C2A6AE91-230B-4FFA-82A0-5B2F721A9E6D
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found

Is it posible you never really installed it on your hard drive but rather always ran from the cd?
Joe

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I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is gone. Is there a trace of Office 2008 somewhere creating this problem?

I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is removed, but cannot make the auto update prompt go away either. Is there a trace of Office 2008 somewhere creating this problem and how do I get rid of it?

Thanks for the tip. Went through the process on Microsoft's site and the files that were causing the issue were the com.microsoft files in Library-Preferences. Removed all of those, then opened an Office 2011 application; had to go through some basic setup questions the first time, but I no longer get prompted upgrade 2008.

After migration to new iMac - problems with Microsoft office 2008 using multiple users

I migrated my data from my old Imac to my new Imac. On the new Imac I created multiple logins for my kids. My microsoft office 2008 programs will not open. I keep getting the "Customer Experience Improvement Program" screen which cycles through, checks for update then closes never allowowing me to access the program. Please help!!

Reference your first post - I download and use dmg files, so either I'm lucky or they are supported.
I would try the disk reinstall since at this point there doesn't seem to be many options.
Do you have a backup? You could restore the Microsoft Office 2008 folder.

Microsoft office 2008 and OS X 10.8.3

microsoft office 2008 worked on my i-mac until I upgraded to lion 10.8.3. any easy fix?

Without any details on the problem, it's largely impossible to offer any useful advice. If you can post back with more information, someone may be abel to offer suggestions, but since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
Regards.

Microsoft Office 2008 crashes when printing since upgrading to Yosemite

Ever since upgrading my Macbook Pro (late 2009) to OS X Yosemite I'm having trouble with Microsoft Office 2008. Whenever I try to print from any of the Office programs (Word, Excel, PowerPoint), the program will crash and the file will not print. I am still able to print from other programs (Safari, Preview, etc...). And aside from this I'm having no other issues with the Office programs. So at the moment I'm reducing to having to save files as a PDF and then printing from Preview. Can anyone help me troubleshoot?

I'm not sure if the printer driver is updated, it usually does that automatically...
That sounds magical but I have never had printer drivers automatically update themselves. After your upgrade to Yosemite, did you setup your printer using Print & Scan in System Preferences?
...office programs are the only ones crashing when I try to print, so wouldnt that indicate an Office issue rather than a printer driver issue?
No, not necessarily. See thread "microsoft office crashes when trying to print."
If you believe the your problem is an "Office issue" then you might try the Microsoft forum.

Microsoft Office 2008

hi there - my Brother purchased Microsoft Office 2008 for mac and gave me one of the licence codes, however - the code that I used to register my copy is apparently being used by someone else and so Microsoft Office has stopped working.
I've now bought my own Microsoft Office but am having some difficulties registering this copy with the new licence codes - do I uninstall the old version? and also is there anyway of 'unregistering' the old version as it is now completely useless...
Many thanks.

robrw wrote:
hi, thanks for the prompt replies!!
I'va managed to uninstall it fine - the problem is that when I use my new CD to install the fresh copy of MS Office, I never get the opportunity to enter the 'clean' product key that came on the CD sleeve - I presume that this is because my Mac still thinks that I'm using the 'old' product key, and consequently I'm back to square one as even though this is a fresh purchase it still thinks that I have an invalid product key...
Thanks
I found this which might be helpful:
Microsoft Office 2008
Unlike earlier versions of Microsoft Office for Mac OS X, Office 2008 does not remove its serial number, or "CD Key," when you run the "Remove Office" tool. That tool is still found on the installation disc and installed inside the "Microsoft Office 2008" folder on your hard disk, but it doesn't have the secondary function of deserializing Office 2008.
Instead, you will need to remove the following two files to have the same effect.
~/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 Settings.plist
/Applications/Microsoft Office 2008/Office/OfficePID.plist
You may navigate to these locations with the Mac OS X Finder by selecting Go > Go to Folder, and pasting in the following two paths (one at a time):
~/Library/Preferences/Microsoft/Office 2008/
/Applications/Microsoft Office 2008/Office/
Removal of the OfficePID.plist file may require administrator privileges.
Reference:
http://www.rit.edu/its/services/desktop_support/mac/msofficeremoveserial.html
I would then add that you are most likely better off installing NeoOffice or OpenOffice, both of which are close to 100% MS Office compatible and both are free downloads and best of all, they work flawlessly and do not require any keys or registering, etc.
Message was edited by: nerowolfe

Microsoft Office 2008 apple os-x install...does it require a restart?

Microsoft Office 2008 apple os-x install...does it require a restart?
wondered if i needed to restart my mac to complete installation? seems whenever i install a program that requires a restart to compltet installation my system crashes....
so i can for now only install programs that do not require a restart like iwork, or limewire.dmg....
any experience appreciated...thanks

Not the area to ask but...
A. backup
B. repair your drive from another hard drive also running latest OS X.
Sounds like your disk file system and directory are problem (the hard drive itself could be failing or have failed blocks too).

Is Microsoft Office 2008 compatible with OS X Yosemite?

Is Microsoft Office 2008 compatible with OS X Yosemite? My Word, Excel and PowerPoint files won't open since updating my OS.

Your Office installation sounds corrupted. I would reinstall Office, but you must first do a complete removal of it. I did not write this note, but it should apply to Office 2008. You will just need to locate the version equivalents at the MS site. You might also check inside the Office 2008 folder for an uninstaller.
Your MS Office 2011 may have become corrupted. Reinstalling Office 2011 can address problems that you may be experiencing.
First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
http://support.microsoft.com/kb/2398768.
Or go here to DianefromOregon's site for help removing Office 2011: http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/.
Then Reinstall from DVD
Then enter your Product #
After successfully reinstalling Office 2011, update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
It may take a few times before you get to final upgrade to current Office version.
It should be 14.4.8 as of current date.
How to locate product keys: http://support.microsoft.com/kb/2279109 or here on locating product keys http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm.
Note is updated as of February 25, 2015
Or you can do all of this manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.

Trouble Installing Microsoft Office 2008 10.8

Getting a headache trying to find a clear answer on this -- if I can't install Office Entourage PowerPoint Excel on 10.8.3 in 2013, is it possible?
I just did an Erase and clean fresh install of Mountain Lion 10.8.3 (late 2011 MacBook Pro).
I have Microsoft Office Mac 2008 Upgrade (not worried about the Upgrade issue), however
My installer is version 12.0
To get to current 12.3.6 — I will need to run three updates manually (the Auto Update feature didn't work the last time I installed under 10.7 so I expect to do the same under 10.8):
12.1
12.2
12.3
I read there may be a problem running the three service pack updates manually because they may not work in the Apple Store Auto Update Software Update routines....
Has anyone done this or know of a clear source to confirm what to expect, how to install and update Office 2008?
PLEASE ADVISE

Figured out how to install Microsoft Office 2008 Upgrade 12.0 onto a fresh start-from-scratch clean 10.8x Mountain Lion install -- it is possible with no problems and here are instructions how to do it:
Manually download the following updaters:
Service Pack 1, 12.1.0: Office2008-1210UpdateEN.dmg
Service Pack 2, 12.2.0: Office2008-1220UpdateEN.dmg
Service Pack 3, 12.3.6 (or latest)
Run the Office 2008 installer from the install disk.
When the Upgrade prompts you for an eligible version, insert your full retail install disk, and point the updater to that disk's root folder — note my full retail Office 98 disk didn't work, but my Office 2004 full retail disk did the trick.
Run each Service Pack as needed.
After all are updates are manually ran, then run the Office software update.
I can confirm Office 2008 installed on Mountain Lion and appears to be working as expected on my Late 2011 MacBook Pro, 10.8.3.
Lanny& Barney-15E THANK YOU FOR THE CORRECT ANSWERS!

Microsoft Office 2008 & other programs take forever to load & run

Ever since I installed Snow Leopard on my laptop, my entire Microsoft Office 2008 suite takes forever to load and to operate. It also seems to have slowed down the processor for almost all other applications, especially Safari. I have Snow Leopard on my desktop as well, and both computers are at least 2 years old but are Intel-based, and only the laptop (which is newer - 2008) seems to have consistent speed problems when loading the Microsoft software. I've uninstalled and reinstalled more than once, and it never seems to do anything. I've even used a newer version of the software with the same results. Any thoughts? I know very little about programming language, etc., I'm just a habitual user, and I use both computers every day, so the slow speed of the laptop is extremely frustrating. It doesn't matter if other programs are running or not, it's always slow to open and 9 times out of 10 slow to operate, and probably 7 times out of 10 it affects performance of other programs as well.

Macintosh HD/Applications/Utilities/Disk Utility.app
I'm really sorry your having these issues. I used to always run apple's Disk Utility with past Mac OS. I'm really happy with 10.6. And one of it's big selling points at one time was that it's a leaner meaner version of Mac OS X.
Now, in using it, if it is new to you, it cannot repair the active start-up HD. But I think it can "verify" and look for issues and then let you know if you need to pursue further use of the application. To actually make repairs to your start-up HD, either boot from another HD or the Mac OS install CD. To do that, restart your machine with the CD inserted and while holding down the "C" key. It's been awhile, so I hope I have this right and am not misleading you.
It can be a tedious process. But good for you in having more than one Mac to work from.
My apologies if you have already done the above and are well beyond what I've written here. Disk Utility really gives and end user like myself away to trouble shoot a HD.
Also, inside your Apple drop down menu for "About this Mac," you can opt for "More info . . . ." This shortcut opens System Profile. While there, look for Diagnostics under Hardware. This tells you the results to the Power On Self-Test and when it was last performed. Also while there, look at your Memory. To the far right of its table for each installed memory module is Status for each. That should read "OK."
Best of luck to you! Slow machines are never fun!
Linc

Microsoft Office 2008 issues. Help. Excel not opening and other issues!

I converted to Lion on day one. I was able to use Microsoft Office 2008 without problem for days, then, just today, every time I go to open an excel file it opens, closes, then gives me the option of sending error reports to Microsoft. Word opens fine. The program is totally up to date (just did the 12.3 update). I repaired disk permissions, restarted the computer twice. Still, the same things happen. Here is the message I get for the Microsoft Excell Error Report:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-07-25 00:43:45 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.3.0.110427
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
OTHER ISSUES
The other thing that happens is that whether on Word or Excel when I click on a file to open it, it keeps trying to open all the recent files from that program intead of *just the ONE* that I want it to open. I also notice on Safari that when I reopen the program it opens ALL the websites I recently visited even though I don't have that checked as a preference... What gives??????????
Any suggestions. I am freakingout here, really need to get into these documents.

Hi there.
This sound awfull like an issue with the resume function in OSX Lion.
This can be adjusted in system settings under general.
See:
http://osxdaily.com/2011/07/18/disable-mac-os-x-lion-resume-window-restore/
Hope this solves your problems.

Microsoft Office 2008 Won't Install On Snow Leopard

So I installed Snow Leopard last night, and everything's been going smoothly; that is, until I needed to reinstall Microsoft Office 2008. I uninstalled it when it was buggy, as I figured it was a simple issue that could be fixed with a reinstall, but now it refuses to even install.
I can get through the installer, up until the point where it tells me to select the components to install, and then when I click "Install"- nothing happens. Here's a video of exactly what's happening, to better diagnose the problem. (http://www.gynecologistcobra.net/misc/msinstallbug.html)Anyone care to help me figure out what's going on?
When I put the disk back in to install Rosetta, I got through it, until the end where it asked me to install. When I click it, the button greys out, then just goes back to normal and nothing installs, just like above. I don't know what's going on.

I can't. Whenever I click the lock to make changes in Accounts, nothing happens. Everything stays just like it was.

Reinstalling Microsoft Office 2008?

I'm planning to uninstall Microsoft Office 2008 to try out Microsoft 2011. If I don't like Mircrosoft 2011, will I able to reinstall Microsoft 2008? I have the disc for Mircrosoft Office 2008, but I was thinking that installing it from the disc was a "one-time" thing.
Main question: Will I be able to reinstall Microsoft Office 2008?

Hello
if is for test you don't need to uninstall Microsoft 2008 , just install both
disk intallation can be used many time with out any problem , the licence to use software is one per computer , you need to keep safe your installation key come from software pakage
Will I be able to reinstall Microsoft Office 2008? YES
THT
Pierre

I have Microsoft Office 2008 and only use Word and Excel. It takes 980 mb. I am considering replacing it with Apple iWorks 2013. If I do, can I delete Office, and still access and modify my Word and Excel documents?

I have Microsoft Office 2008 and only use Word and Excel. It takes 980 mb. I am considering replacing it with Apple iWorks 2013. If I do, can I delete Office, and still access and modify my Word and Excel documents?
I have a MacBook Air and OS 10.9.4

Ron
Just adding to what CSound has said.
Pages and Numbers will change Word and Excel documents when they open and close them.
Sometimes the change is subtle and sometimes not. With the latest versions of Pages and Numbers, more likely not.
So don't think you are going to work with MsOffice files without problems. You will always have something not right and in some cases really annoyingly not right. Like having all the text from Pages appear bold in MsWord, or page breaks in the wrong place or some objects and graphics not appearing in one or the other.
If working between different Operating Systems and MsOffice files, I also recommend LibreOffice. It opens and saves nearly all file formats. Unfortunately not .pages or numbers. Yet. The folks at LibreOffice are busy adding to it all the time, and making sure it works in all Operating systems, Mac, Windows and Linux and they are promising iOS as well soon.
Peter

Microsoft Office 2008 will not open on mac?

Okay, so whenever I try to open ANY office applications, my mac (version 10.6.8) brings up a screen title MICROSOFT _____ cannot be opened because of a problem. I cannot uninstall it, because the uninstaller does not open either. The Microsoft Office 2008 folder is in my Applications folder.
Here are the problem details:
Process: Microsoft Excel [10053]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [189]
Date/Time: 2013-06-19 15:51:53.541 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2012959 sec
Crashes Since Last Report: 42
Per-App Crashes Since Last Report: 3
Anonymous UUID: 08BA1A14-E144-4EB7-951A-4B7C77507552
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.fr…
Referenced from: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

Well, how about delete the entire Microsoft 2008 folder and get it back from the "Time Mchine" backup if you got one. Did you ever back-up your system?
It doesn't have to be a recent backyp, any backup from TM or CarbonCopyClone will do the trick. Or copy the entire directory folder of MS 2008 on a flush stick and move it/copy it on a OS X 10.5 machine into the Applications folder like your were before you got the 10.6 upgrade and see if works there. If you don't have the Microsoft 2008 disk or some old backyps or some 10.5 system running you are out of luck. There is no way to reinstall without any of these.
(RoyalFlush)

Microsoft Office 2008 problems

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