Microsoft Office 2011 Not Opening

Hi there,
I have not been able to get Microsoft Office 2011 to work on my MacBook (Yosemite) apart from the first day it was installed. Since then it has failed to open any application (Word, Excel, Powerpoint and Outlook). I have searched the internet for an answer and have tried pretty much everything so far.
- Uninstall / re-install (multiple times).
- Had my computer completely wiped by Apple and started again.
- Installed Office via CD Rom, internet site Microsoft gave me, other sites on the web.
The basis of my problem is that nothing will open. For some reason though, my Powerpoint app at least loads and says that I need to rebuild the 'Database Utility'. This has been the consistent error since day 2, however when I do this it changes nothing. All my updates and software are up-to-date, yet I can't fix the problem.
Has anyone experienced this or know a way which may help me in this situation? The fact that it hasn't worked despite my computer being literally cleaned completely and installed again worries me.

I have the somewhat same problem. I have an iMac and a Macbook Air. Microsoft office 2011 for mac was loaded on both under previous OS X versions. After upgrading to Yosemite, they still both worked. But I removed Office from my Macbook air and reloaded it in an attempt to load some other features in excel that I had not loaded the first time. After this, Office does not load or launch on the Macbook Air. It still runs fine on the iMac.

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Office 2011 not opening on Mavericks.

Hey
First time posting. Updated to Mavericks and Office (word, excel and PP) wont open at all. I have deinstalled and reinstalled, deinstalled and cleared every bit of micorsoft and then reinstalled.. still wont work. I checked for the latest software- hasnt changed any thing.
This is the error message I get when opening. Ive searched the support communities.. the deinstalling and reinstalling seemed to work for others.. but not for me. Any help would be greatly appreciated.
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
          /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
EtreCheck version: 1.9.11 (43) - report generated 14 June 2014 4:07:44 pm AEST
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.9 GHz Intel Core i7 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: (null)
System Software:
          OS X 10.9.3 (13D65) - Uptime: 0 days 2:15:25
Disk Information:
          APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (124.96 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Logitech USB Receiver
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Anywhere
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.ea.origin.ESHelper.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
          [loaded] com.hp.messagecenter.launcher.plist Support
User Launch Agents:
          [loaded] com.google.keystone.agent.plist Support
          [loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
          iTunesHelper
          Steam
          uTorrent
          Mach Desktop
Internet Plug-ins:
          SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
          FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
          Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
          SafariRestore: Version: 6.1
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
          WhiteCap for iTunes: Version: 6.2 - SDK 10.6 Support
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              11%          WindowServer
               4%          ReportCrash
               2%          Microsoft Word
               2%          Dock
               2%          steam
Top Processes by Memory:
          221 MB          mds_stores
          172 MB          Safari
          164 MB          com.apple.IconServicesAgent
          156 MB          softwareupdated
          126 MB          com.apple.WebKit.WebContent
Virtual Memory Information:
          3.19 GB          Free RAM
          3.64 GB          Active RAM
          179 MB          Inactive RAM
          1014 MB          Wired RAM
          846 MB          Page-ins
          0 B          Page-outs

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
          /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
You have a bad install. Even Etrecheck is not showing Office files as installed. Normally in Etrecheck report you would see the following:
Old applications:
          Microsoft Alerts Daemon:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Lync:          Version: 14.0.8 - SDK 10.5
                    /Applications/Microsoft Lync.app
          Microsoft Office Reminders:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Office Setup Assistant:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
          Microsoft Outlook:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
                    SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          SyncServicesAgent:          Version: 14.4.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
What installer are you using to install? Did you purchase Office 2011 or do you have the Office365 installer?
There is no Remove Office for 2011. You can see the files that are installed to do a manual remove here. I suspect you will find most do not exist on your drive. Do you even see the Microsoft Office 2011 folder in Applications?
Office for Mac 2011: Remove Office
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Microsoft office 2011 not working on macbook air?

Hi,
I have just installed microsoft office 2011 on my macbook air, it appeared to be installed correctly but I can not open Word, Powerpoint etc. Upon trying to open the programs an error message saying I should rebuild the Database utility appears, once I click out of that it just freezes and I can do nothing, not even close it.
I'm not overly tech savvy, so any help would be really appreciated.
Thanks

Uninstall Office (do it correctly, per Microsofts instructions) and then reinstall it.
Here are Microsoft's instructions

Microsoft office can not open any suggestions?

Microsoft office 2011 &2008 will not open, does anyone have suggestions on how to get it to work again?

http://www.microsoft.com/mac/support

Microsoft Office 2008 not opening after installation...

Hi there,
Let me run through the steps leading to this error. A couple of months ago I downloaded a trial of Microsoft Office 2008. It eventually expired and I left it on my computer. A few days ago I bought a license from Microsoft for Office 2008 in the attempt to get a free upgrade to Office 2011 before Nov. 30, 2010. After I bought the license, I was emailed a download link for 2008. I uninstalled the version I had already (Not knowing I could just enter the product key). I ran through the installation, though saw a weird "Product Key" window inside the installer before I finished installing. This product key wasn't even close to the one I got when I purchased my license. I finished the installment, and a update to Office 2008 12.2.7 appeared. I accepted and it downloaded. After that I opened Microsoft Word from my dock, and I was asked for my product key. I entered it and I everything seemed fine until Word officially opened. A window appeared telling me Microsoft Word wasn't installed correctly, and I could follow a link explaining on how to reinstall or uninstall office. I opened the link, and it told me about a known issue with Service Pack 2 (SP2) that didn't allow some xml to launch with all office applications. To note, this error happened with all Office applications except for messenger, project templates, and my day. Everything else showed the error message. Back to the xml issue page. I was told to download an update to 12.2.1. Which is very redundant, because I had updated to 12.2.7! I downloaded the update, opened it, it found the disk... an error appeared telling me it couldn't find the proper value or files. Basically it meant, 12.2.1 was pointless to install because I had updated to 12.2.7. I decided to uninstall this version and re-download. I did this many times after, and the same stuff happened. After the 3rd time I re-download Office 2008, I uninstalled and nothing seemed to be uninstalling. The uninstaller found no indication that Office 2008 was on the machine. I opened AppZapper and dealt with the installation that way. So, if anyone with the knowledge of fixing this, please comment and help me. New trimester in school next week, and need a Office badly.
- Thanks, Tom M.
PanicLabs Software

Just because Office Mac is written by Microsoft, doesn't mean an issue with it falls under the category of "Windows Compatibility" as there's nothing "Windows" about it.
Regardless, Microsoft's forums are the best place to get your answer, as it's their product and they have Microsoft appointed "MVPs" there to assist.

Microsoft Office 2011 not working with Mountain Lion

I just upgraded to mountain lion last night.... I can not access anything in my microsoft 2011 suite that has been installed on my macbook for about a year. I get a microsoft error reporting pop up and will not open. It stops on "Opening font 16%" on the microsoft startup......?
How do I fix this?

I also came to the conclusion that it must be a font issue, but i've got hundreds of non-standard fonts that i use... time to clean house! Thanks for the tip.

Microsoft Office will not open

I've had my yoga 13 for some months now, and used Microsoft office frequently, especially Word. Suddenly, these apps decide not to open anymore. I've tried opening them from the app screen and from files in my documents. I've restarted my computer and intalled automatic updates, but I can't get it to work. I'm simply brought back to my desktop every time.

Try this:
Control Panel -> Uninstall a program (under Programs) -> Click on Microsoft Office ONCE -> Change -> Repair

Microsoft Office 2011 not working with OSX Mavericks

Hello,
I downloaded OSX Mavericks within the past two or three days, and I've been able to use Microsoft Word just fine. I tried opening PowerPoint today and it crashed, so I updated the Microsoft Office package. Now, I cannot open anything but Messenger.

Went through this exact problem two weeks ago.
Basically, when I installed I then updated and only Word would open correctly. After calling the help desk and going through a ton of suggestions we got it to work by doing update 14.1.0 and then opening Word and updating to 14.1.2. This fixed my problem and it hasn't repeated... and I use the whole office suite daily.
IIRC it was the 14.1.2 update after 14.1.0 that did it, however you can call Microsoft support... just make sure you have about 45 minutes available if you have to do some serious troubleshooting if the two updates don't fix it for you. Keep in mind this worked for me so YMMV.

Office 2011 not opening documents

I recently installed Office for Mac 2011. I have 2008. The 2011 version does not allow me to open documents on my computer, and it seems to not recognize the Normal template.

http://answers.microsoft.com/en-us/mac
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Microsoft office files not opening in iWork

i cant open the word and excel files im getting in emails on iwork!!
please help.
Thanks

Hi sheryarlatif,
I am using Numbers'09 2.3 (554) Pages'09 4.3 (1048) and OSX 10.8.3
I have no trouble opening Word .doc or .docx nor Excel .xls or .xlsx files from Windows users by email.
Even with OSX 10.8.2 I had no problem.
Sure, I get warnings (paragraph borders not compatible, missing fonts). To paraphrase Clinton, conversion to and from iWork and those Mac-look-alike-things on Windows is not perfect.
As a short-term solution, ask your Windows friends to convert their documents to Rich Text Format (RTF) or even plain text before emailing them to you.
I do not know why you are having trouble. Perhaps you should re-post your question in this forum:
https://discussions.apple.com/community/iwork/pages
Regards,
Ian.

Microsoft office 2011 quits unexpectedly and not opening word, excel, ppt applications... how to back or move the icon of the program to the default location

DEAR COMMUNITY,
SUDDENLY MY MACBOOK IS GIVING MICROSOFT OFFICE 2011 QUITS UNEXPECTEDLY AND NOT OPENING EXCEL, WORD AND POWER POINT APPLICATIONS... GOT AN ADVICE TO BACK OR MOVE ICON OF THE PROGRAM TO THE DEFAULT

I CONFIRM DEVICE IS MACBOOK PRO AND NOT iPHONE.....

I am using Microsoft office 2011 for mac, publisher is not included, meanwhile I have publisher files saved from windows, is there any recommended software I can install on the mac so that I can open the files?

How can I be able to use my Windows publisher files on my Mac computer, since Microsoft office 2011 for Mac doesn't have Publisher? What's most recommended software to use for this purpose?

Just an FYI here Allan, and clinton.
Version 4.0 or newer of Libre Office can open and edit Publisher files, this is fairly new, you may not have noticed it yet,
I tested it last week for another OP, it works very well, so finally there is a Mac application that can replace Publisher.
Here's a link to the post.
VikingOSX deserves the credit for finding it.

Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?

Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?

Has your problem been solved by the updates??
Have a similar problem. This MacBook opened all MS Office programs in Dec2012 but no longer does in Feb2013. Went to Microsoft/mac/downloads but none of the three updates would run citing a problem "version of software needed to run this update was not found on this volume".
MacBook: 7.1, Intel Core 2 Duo, 2.4 GHz
Microsoft Office 2011: version 14.2.3
Mountain Lion: 10.8.2 (12C60)

Microsoft office 2011 under Mavericks: can not open password protected files

I think that it all started with the installation of Mavericks.
I have a few Microsoft office 2011 files (excel and word) that are passord protected. Now, it's telling me that the file can not be opened due to an encrytion sheme that is not available in this country (I'm in Canada).
I've re-installed Microsoft Office, but that did not solve the problem.
Thanks

Same problem for me, I had two password-protected Word files and both won't open now. It started after i tried to add support for an additional language (spanish), but removing it afterwards did not fix the problem.
OS 10.9, Office mac 2008 AND 2011 wont open the files BUT Preview can open it! (BTW this saved me)

Can't open Microsoft Office 2011 even after unistalling then reinstalling. Error message comes up before launch. What do I do? Can I fix this? I need to activate Microsoft Office within 15 days!!

I recently got a new MacBook Pro Running on OSX Mavericks and used Time Machine to move my documents and applications. However Microsoft Office Student/ Home applications did not work and requested a product key. I did not have the product key for it as I had installed Microsoft a long time ago, so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office. Everything installed fine, however when I go to open it it failed to open.
I need to activate my Microsoft Office within 15 days apparently and this is done when the application is launched. However none of the Microsoft Office applications do Launch (not Word, Powerpoint, Excel or Outlook).
Whenever I tried to open one of the named above the Microsoft Error Reporting App would pop up and list the errors. I was advised on other support pages to disenable this app so I have done that but now Word is now giving its own error message saying:
Process:
Microsoft Word [1380]
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:
com.microsoft.Word
Version:
14.3.9 (14.3.9)
Build Info:
Unknown-131030~0
Code Type:
X86 (Native)
Parent Process: launchd [152]
Responsible:
Microsoft Word [1380]
I don't know or understand what is stopping me from launching my Misrosoft Office. I am wondering if others have encountered similar problems with OSX Mavericks and the Microsoft Office 2011? Does anyone have any ideas of how I can get it to launch?
I need to get hold of my Word and Powerpoint Documents ASAP.

Build Info:
Unknown-131030~0
This indicates you had a bad install. You need to completely remove Office and reinstall using your new CD Key. See instructions here. Do not do the simple remove, Use the COMPLETELY REMOVE ALL FILES steps.
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office.
You don't purchase a PIN. A PIN is generated when you install Office. You need a CD Key. If you bought Office365, you activate online.
I have issues with the Microsoft User Data - are there supposed to be two? and where exactly do they belon. They are in the Documents file at the moment.
Unless you used Outlook or Entourage you can delete both Microsoft User Data folders. When you install Office it will create a new one. Only Outlook & Entourage used this folder for data. W,E,P stores it's data in the User's Library/Application Support/Microsoft folder now.
For help with removing dulicatate fonts installed by Office see:
Office 2011 Font Management with Mavericks

Microsoft Office 2011 Not Opening

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