Microsoft Office 2011 won't even startup anymore
I can't seem to get Office 2011 to work after updating my system to Mavericks. I get this report after starting Outlook, and I get simular results when I try to open the other Office apps. Because I unfortunately need Word and Excel, I would like to have this problem resolved. They worked fine before updating.
Can anyone help me?
Process:
Microsoft Outlook [880]
Path:
/Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier:
com.microsoft.Outlook
Version:
14.1.0 (14.1.0)
Build Info:
Unknown-110310~0
Code Type:
X86 (Native)
Parent Process: launchd [153]
Responsible:
Microsoft Outlook [880]
User ID:
502
Date/Time:
2014-01-09 13:00:56.989 +0100
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 251A025C-4B1E-45F4-564F-0A637C8A0F96
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000009b4f5c9b
VM Regions Near 0x9b4f5c9b:
__LINKEDIT
000000008fef2000-000000008ff05000 [ 76K] r--/rwx SM=COW /usr/lib/dyld
--> Submap
0000000090000000-00000000a0200000 [258.0M] r--/rwx SM=SHM machine-wide VM submap
mapped file
0000000090000000-00000000907c9000 [ 7972K] r-x/r-x SM=COW Object_id=75ae226d
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ApplicationServices.ATS
0x9b4f5c9b FOGetFontFamilyFromName + 0
1 com.apple.HIToolbox
0x9aba2dac HLTBGetFontNumber + 24
2 com.apple.HIToolbox
0x9a9798ed GetThemeFontCore(unsigned short, short, unsigned char*, short*, short*, unsigned char*) + 171
3 com.apple.HIToolbox
0x9a9799b2 UseThemeFont + 75
4 com.apple.HIToolbox
0x9a9b6d24 TFontStyle::ApplyToPort() const + 204
5 com.apple.HIToolbox
0x9a9a25aa HIView::ApplyFontStyleToCurrentPort(TFontStyle const*) + 30
6 com.apple.HIToolbox
0x9a9a2582 HIView::CalculateTextInfo(TFontStyle const*, short, HIThemeTextInfo*, unsigned char, unsigned long, unsigned long, unsigned long, unsigned long) + 402
7 com.apple.HIToolbox
0x9aa22714 HIStaticTextView::CalculateHIThemeTextInfoForPartSelf(short, HIThemeTextInfo*, unsigned char) + 138
8 com.apple.HIToolbox
0x9aa21fd7 HIStaticTextView::DrawSelf(short, __HIShape const*, CGContext*) + 353
9 com.apple.HIToolbox
0x9a8f2835 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 361
10 com.apple.HIToolbox
0x9a8f26c0 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 518
11 com.apple.HIToolbox
0x9a9b4fae HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 784
12 com.apple.HIToolbox
0x9a9b524a HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1452
13 com.apple.HIToolbox
0x9a9b524a HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1452
14 com.apple.HIToolbox
0x9a9b4494 HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 890
15 com.apple.HIToolbox
0x9a9b40ce HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 84
16 com.apple.HIToolbox
0x9a9b4073 HIView::Render(unsigned long, CGContext*) + 45
17 com.apple.HIToolbox
0x9a8f0f7a WindowData::PrepareForVisibility() + 176
18 com.apple.HIToolbox
0x9a8efd67 _ShowHideWindows + 355
19 com.apple.HIToolbox
0x9abbd5a1 ShowWindow + 79
20 com.microsoft.mcp
0x013f2a1c McpShowWindow + 340
21 com.microsoft.Outlook
0x0001596e CSharablePtr<CWeakRefHolder>::Set(CWeakRefHolder*) + 1378
22 com.microsoft.Outlook
0x00014a36 __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > > std::__uninitialized_copy_a<__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, void (*)(long, long&, long&, long&)>(__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, std::allocator<void (*)(long, long&, long&, long&)>) + 12376
23 com.microsoft.Outlook
0x000143fb __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > > std::__uninitialized_copy_a<__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, void (*)(long, long&, long&, long&)>(__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, std::allocator<void (*)(long, long&, long&, long&)>) + 10781
24 com.microsoft.Outlook
0x00011422 CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 35848
25 com.microsoft.Outlook
0x00010c84 CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 33898
26 com.microsoft.Outlook
0x0001058e CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 32116
27 com.apple.Foundation
0x99ff6692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
28 com.apple.CoreFoundation
0x969247e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
29 com.apple.CoreFoundation
0x968063fb _CFXNotificationPost + 3435
30 com.apple.Foundation
0x99fe4ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
31 com.apple.AppKit
0x941937d5 -[NSApplication _postDidFinishNotification] + 367
32 com.apple.AppKit
0x94193475 -[NSApplication _sendFinishLaunchingNotification] + 239
33 com.apple.AppKit
0x9418fda4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
34 com.apple.AppKit
0x9418f691 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
35 libobjc.A.dylib
0x9a418304 -[NSObject performSelector:withObject:withObject:] + 77
36 com.apple.Foundation
0x9a0053fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
37 com.apple.Foundation
0x9a004f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
38 com.apple.Foundation
0x9a004d3b _NSAppleEventManagerGenericHandler + 218
39 com.apple.AE
0x99eb5b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
40 com.apple.AE
0x99e84ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
41 com.apple.AE
0x99e84dce aeProcessAppleEvent + 318
42 com.apple.HIToolbox
0x9a90a7c1 AEProcessAppleEvent + 55
43 com.apple.AppKit
0x9418b3a8 _DPSNextEvent + 1089
44 com.apple.AppKit
0x9418aad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
45 com.microsoft.Outlook
0x0001054a CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 32048
46 com.apple.AppKit
0x9417d35c -[NSApplication run] + 727
47 com.apple.AppKit
0x941661f8 NSApplicationMain + 1165
48 com.microsoft.Outlook
0x000089fa CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 480
Thread 1:
0 libsystem_kernel.dylib
0x9412b046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x991b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x991bdcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9412b992 kevent64 + 10
1 libdispatch.dylib
0x9870c8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9870c556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x9412b046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x991b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x991bdcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9412b046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x991b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x991bdcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9412ab76 __semwait_signal + 10
1 libsystem_c.dylib
0x9350805b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x9a07c641 +[NSThread sleepForTimeInterval:] + 170
3 com.microsoft.mcp
0x013f11a9 RegisterWindowForMouseMoveEvents + 1004
4 com.apple.Foundation
0x9a04ef2e -[NSThread main] + 45
5 com.apple.Foundation
0x9a04ee86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x991b85fb _pthread_body + 144
7 libsystem_pthread.dylib
0x991b8485 _pthread_start + 130
8 libsystem_pthread.dylib
0x991bdcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x990c34b1 ebx: 0x0000006d ecx: 0x00000000 edx: 0xbfff9c93
edi: 0xbfff9c96 esi: 0x990c34b1 ebp: 0xbfff9c18 esp: 0xbfff9c0c
ss: 0x00000023 efl: 0x00010282 eip: 0x9b4f5c9b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x9b4f5c9b
Logical CPU:
0
Error Code:
0x00000014
Trap Number:
14
Binary Images:
0x5000 - 0xa7ffe7 +com.microsoft.Outlook (14.1.0 - 14.1.0) <7A0D5D40-CD3B-3686-F0D3-D15D0F13EBF9> /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x1322000 - 0x133bff7 +com.microsoft.mbukernel_framework (14.1.0 - 14.1.0) <A92FB57F-23C8-3928-54A7-1769839A3790> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x1350000 - 0x1355ff7 +com.microsoft.outlookrightsframework (14.1.0 - 14.1.0) <05C4D0E1-87DF-6FC5-8D0A-E0D1F709CAD5> /Applications/Microsoft Office 2011/*/OutlookRightsFramework.framework/Versions/14/OutlookRightsFramework
0x135d000 - 0x13cefe7 +com.microsoft.netlib (14.1.0 - 14.1.0) <F92F2BBA-CA4F-9939-A62A-D992ECB3629F> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x13e5000 - 0x1603ff7 +com.microsoft.mcp (14.1.0 - 14.1.0) <98419278-F21E-17DC-B2AD-A0D551ACD1F2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x16c2000 - 0x179dff7 +com.microsoft.powerplant (14.1.0 - 14.1.0) <05FDD587-1B85-4DAD-0C3F-7DFDA962AE87> /Applications/Microsoft Office 2011/*/PowerPlant.framework/Versions/14/PowerPlant
0x18d6000 - 0x1d3efef +com.microsoft.outlook.core.framework (14.1.0 - 14.1.0) <D2B2392A-CA3D-B889-1E08-D28C4AE34D31> /Applications/Microsoft Office 2011/*/OutlookCore.framework/Versions/14/OutlookCore
0x2122000 - 0x24acfe3 +com.microsoft.outlook.legacy.framework (14.1.0 - 14.1.0) <342E2B48-D239-ECEB-C128-E62E135A1A20> /Applications/Microsoft Office 2011/*/OutlookLegacy.framework/Versions/14/OutlookLegacy
0x29d4000 - 0x29e0feb +com.microsoft.merp (2.2.4 - 2.2.4) <7DA12803-4984-ECF7-D74F-D50A6228F8F5> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x29ed000 - 0x2a0fff7 +com.microsoft.powerplantcore (14.1.0 - 14.1.0) <E69A6F3B-4B0F-46D6-B494-42B034C8CE1E> /Applications/Microsoft Office 2011/*/PowerPlantCore.framework/Versions/14/PowerPlantCore
0x2a34000 - 0x2a37ff7 +com.microsoft.mbunamedstrings (14.1.0 - 14.1.0) <DC76AC0F-EB49-6F6E-FE2B-8025CD34511C> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x2a40000 - 0x2af8feb +com.microsoft.outlook.capi.framework (14.1.0 - 14.1.0) <49FB5F96-B026-A149-A6BB-E678D3541061> /Applications/Microsoft Office 2011/*/OPF.framework/Versions/14/OPF
0x2b4f000 - 0x2b53ff7 +com.microsoft.frameworks.officewindowlocalizer (14.1.0 - 14.1.0) <B2342BE6-022E-8664-CB22-324D5350DBF6> /Applications/Microsoft Office 2011/*/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
0x2b5d000 - 0x2b9ffef +com.microsoft.mviewlib (14.1.0 - 14.1.0) <3FE84F3B-B232-274D-C1E1-EA7EE8F52A4F> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x2bc9000 - 0x2c0affb +OPF_Common.dylib (14.1) <62157962-C089-1109-E684-00FC0DE445A6> /Applications/Microsoft Office 2011/*/OPF.framework/Versions/14/Resources/OPF_Common.dylib
0x2c71000 - 0x2c75ff7 +com.microsoft.mbustrings (14.1.0 - 14.1.0) <F2251E2F-0B5A-914C-E830-51F5B810541A> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x2c80000 - 0x2cc2fff +com.microsoft.ribbon (14.1.0 - 14.1.0) <5ADC1AC8-68B6-F9FF-C3CB-AAC4515B5E79> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x2ce8000 - 0x2d09feb +com.microsoft.wlmstrings (14.1.0 - 14.1.0) <5CAEC907-DA67-65FC-E2FB-EE119F3D41C6> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x2d18000 - 0x2d6efeb +com.microsoft.CocoaUI (14.1.0 - 14.1.0) <B56F485C-1FFC-A77A-96A3-F62A1A988B6C> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x2da1000 - 0x2da3ff7 +com.microsoft.mbulocale (14.1.0 - 14.1.0) <555E12BE-D76E-8EFB-165E-2DC362D49681> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x2dab000 - 0x2de0ff3 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <7ADCF95E-0CCF-0D4D-C38D-4E72564A76D2> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x2e07000 - 0x2e6eff7 +com.microsoft.entourage.objcopf.framework (14.1.0 - 14.1.0) <20CAA539-0D4E-7338-102D-CB30B93B2E04> /Applications/Microsoft Office 2011/*/ObjCOPF.framework/Versions/14/ObjCOPF
0x2ed8000 - 0x2f01ff7 +com.microsoft.calendarcore.framework (14.1.0 - 14.1.0) <C58D1BB5-307F-DAA3-8345-21F8F810C7A8> /Applications/Microsoft Office 2011/*/CalendarCore.framework/Versions/14/CalendarCore
0x2f14000 - 0x2f56ff7 +com.microsoft.frameworks.outlookpaletteitems (14.1.0 - 14.1.0) <6BACF42B-9C72-B40D-1231-7F79AB465714> /Applications/Microsoft Office 2011/*/OutlookPaletteItems.framework/Versions/14/OutlookPaletteItems
0x2f77000 - 0x2f9fffb +com.microsoft.setupui (14.1.0 - 14.1.0) <F1495E00-195D-DC67-429E-AB11BE5BE075> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x2fc5000 - 0x2fd3ff7 +com.microsoft.mbuinstrument_framework (14.1.0 - 14.1.0) <DC3290CE-5369-BA47-ED7A-9D9FB5E841F2> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x2fdf000 - 0x317efef +com.microsoft.irm.framework (14.1.0 - 14.1.0) <AAB46DDE-FC9A-9FD1-DB70-89C807173460> /Applications/Microsoft Office 2011/*/IRM.framework/Versions/14/IRM
0x319d000 - 0x31c9fef +com.microsoft.netlib (14.1.0 - 14.1.0) <0AA761CA-6CD5-3930-6174-D94A301DDEAF> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x31e0000 - 0x3285ffb +com.microsoft.ole (14.1.0 - 14.1.0) <7E409CD5-7F65-4C6B-18DC-04663216C2A8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x32a7000 - 0x33e5feb +com.microsoft.MicrosoftOfficeDRM (14.1.0 - 14.1.0) <DE3EE972-B5E1-6CFD-33C9-755CA19A6742> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x3414000 - 0x34b3ffb +com.microsoft.ole_automation (14.1.0 - 14.1.0) <8F27F2EB-2C5F-570C-0482-DA8BE78ABDFB> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x34e2000 - 0x352cffb +com.microsoft.menulib (14.1.0 - 14.1.0) <07AF697B-7F11-744A-C452-B69F19CFC2CE> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x3544000 - 0x3545ff7 +com.microsoft.CocoaTooltipParser (14.1.0 - 14.1.0) <5C746B44-C2AF-3FF0-8A25-D07F78F9B440> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x354b000 - 0x355bff7 +com.microsoft.frameworks.wincrypto (14.1.0 - 14.1.0) <794E0BB0-8EAF-1AD4-AF4B-9DF64AD40F16> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x3564000 - 0x3758feb +com.microsoft.msxml_library (14.1.0 - 14.1.0) <A235849C-127A-1FC6-3A0D-EAA9B90673FA> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x37c7000 - 0x37fbfe3 +com.microsoft.urlmon (14.1.0 - 14.1.0) <EF595E8E-4B30-7B09-4BE5-B4F0289063DE> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x380a000 - 0x3925ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x393d000 - 0x3955fe3 +com.microsoft.frameworks.winhttp (14.1.0 - 14.1.0) <4E1CBC4A-52D1-9FCD-B16C-7F7585DE9345> /Applications/Microsoft Office 2011/*/WinHttp.framework/Versions/14/WinHttp
0x3960000 - 0x396afff +com.microsoft.frameworks.winapiui (14.1.0 - 14.1.0) <F581A05C-E9CD-BEF4-A187-AF474E8B0B5F> /Applications/Microsoft Office 2011/*/WinAPIUI.framework/Versions/14/WinAPIUI
0x3973000 - 0x39d8fe7 +com.microsoft.mbuCloudServices_framework (14.1.0 - 14.1.0) <05E030AD-57DC-DD46-5E31-B1C413F082F6> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x39f9000 - 0x39fffe7 +com.microsoft.mbufs (14.1.0 - 14.1.0) <2353A45F-0CC6-6699-B929-452CDE4394CD> /Applications/Microsoft Office 2011/*/MicrosoftFS.framework/Versions/14/MicrosoftFS
0x3cc2000 - 0x3f45ff7 com.apple.RawCamera.bundle (5.01 - 718) <6CBC1883-D81D-3053-94CA-2AB4A460EE38> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x4072000 - 0x4097ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x40ac000 - 0x40b7ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x8fe95000 - 0x8fec7417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x907c9000 - 0x90815ff7 libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
0x90816000 - 0x90867ffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90868000 - 0x90a2effb libicucore.A.dylib (511.25) <44DDE9A4-578E-3D23-A41A-D8795D000A18> /usr/lib/libicucore.A.dylib
0x90a2f000 - 0x90a2ffff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED> /usr/lib/libodfde.dylib
0x90a30000 - 0x90a42fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
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0x96e85000 - 0x96edaff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x96edb000 - 0x96ee7ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x96ee8000 - 0x97094ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97095000 - 0x97165fef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x97166000 - 0x9760dfe7 com.apple.CoreAUC (6.22.08 - 6.22.08) <3F9E2986-8FF9-3339-A0C8-DC1186C4A5EC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9760e000 - 0x9760efff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9760f000 - 0x9762bfff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x9762c000 - 0x9778eff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9778f000 - 0x9788dfff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9788e000 - 0x97913ffc com.apple.CorePDF (4.0 - 4) <73557F2A-B0EF-3128-90FE-8EDD7824CE73> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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0x9791d000 - 0x97926fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
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0x979b9000 - 0x979d4ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x979d5000 - 0x97a33ff7 com.apple.CoreUtils (1.9 - 190.4) <9E43FF7D-7FCD-3032-9EF9-BCF6D09E73C3> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x97a34000 - 0x97b6bff3 com.apple.desktopservices (1.8 - 1.8) <4D853961-F911-3FE2-A7DF-3130EA1D8CEB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97b6c000 - 0x97b89ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x97b8a000 - 0x97c51ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x97c52000 - 0x97c83ff4 com.apple.securityinterface (9.0 - 55047) <0D5ED2B8-C973-3C91-BA45-22501A043263> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x97e03000 - 0x97e39fff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x97e3a000 - 0x97e3afff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97e3b000 - 0x97e41ff7 com.apple.AddressBook.ContactsFoundation (8.0 - 1365) <3CABD941-9D36-3FB7-BD93-11A7CDC3FB4D> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x97e42000 - 0x97e80ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x97fad000 - 0x97fdeffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x97fdf000 - 0x97fe9ff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x97fea000 - 0x980d0ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x980d1000 - 0x980d2fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x980d3000 - 0x980d4ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x980d5000 - 0x983fbffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x983fc000 - 0x98415fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x98416000 - 0x98424ff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98425000 - 0x98426fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x98427000 - 0x9842eff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9842f000 - 0x9869cff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9869d000 - 0x98708ff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x98709000 - 0x98721ffd libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib
0x98722000 - 0x9872bfff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9872c000 - 0x9872effe libCVMSPluginSupport.dylib (9.0.83) <BD30BDD1-DD5B-3F31-A09B-C274EA93CD7C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9872f000 - 0x9875aff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x9875b000 - 0x987b0ff7 com.apple.framework.internetaccounts (2.1 - 210) <613F079B-6D69-3B3A-84EF-3F178A55F710> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x987b1000 - 0x987b4ffb libutil.dylib (34) <B496031E-E763-3DEB-84D2-85C0F3DF2012> /usr/lib/libutil.dylib
0x987b5000 - 0x987bdfff libsystem_dnssd.dylib (522.1.11) <1C015806-B971-34F9-B162-3DF7897351D0> /usr/lib/system/libsystem_dnssd.dylib
0x987be000 - 0x98930ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98931000 - 0x98934ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98935000 - 0x98961ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98996000 - 0x989e9fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x989ea000 - 0x98a15ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x98a16000 - 0x98d17ff1 com.apple.AOSKit (1.06 - 176) <E5067665-E177-37FF-AD38-0D995FB79741> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x98d1b000 - 0x98d2bff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x98d32000 - 0x98d39fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x98d3a000 - 0x98e67ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x98e68000 - 0x98e8bff7 libc++abi.dylib (48) <5367BE5A-D475-3FB4-972D-E1DC999A709A> /usr/lib/libc++abi.dylib
0x98e8c000 - 0x98ea3ff4 com.apple.CoreMediaAuthoring (2.2 - 947) <BF917B77-0935-3F56-A2B9-E62A58A713B8> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x98ea4000 - 0x98eb2ff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x98eb3000 - 0x98eb5fff libsystem_configuration.dylib (596.12) <1C31C3F6-568D-3854-AE03-A5DA2F39297E> /usr/lib/system/libsystem_configuration.dylib
0x98eb6000 - 0x98f0bff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x98f0c000 - 0x98f3aff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x98f3b000 - 0x98f42ff1 com.apple.phonenumbers (1.1.1 - 105) <4279F426-BD5E-3716-A23E-5A718B01F466> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x98f43000 - 0x98f4cfff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98f4d000 - 0x98f5bfff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x98f5c000 - 0x98f61ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x98f62000 - 0x9906efff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9906f000 - 0x99078ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x99079000 - 0x990c7ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x990c8000 - 0x990c9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x990ca000 - 0x991b6ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x991b7000 - 0x991beffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x991bf000 - 0x991d5ff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x991d6000 - 0x992cafff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x992cb000 - 0x995ccff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framew
Update to 14.3.9 for correct compatibility.
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Identifier: com.microsoft.Word
Version: ???
Build Info: Unknown-130913~0
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Word [977]
User ID: 501
Date/Time: 2014-12-31 12:47:13.131 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 521AE6BD-1D9D-6522-0912-F4DDDCA1A91B
Sleep/Wake UUID: 959F5DE3-4B67-4B2D-9234-2DF65F68ADC5
Time Awake Since Boot: 10000 seconds
Time Since Wake: 710 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fee4000 - 0x8ff17e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Hi,
This is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Microsoft Office 2011 Student starting up at startup. How to discontinue this?
I have recently bought Microsoft Office 2011 Student for my Macbook Pro and they automatically start up every time I start up my Macbook. How do I get the programs to stop starting up every time I start my Macbook? I have tried going to System Preferences and General and I have not seen any options for discontinuing this problem. I have also tried clicking on the programs themselves and trying to untick the option that says "Open at login" and it still continues to pop up. Any other solutions?
Make sure the programs are closed down before you shut the computer off. Then on the shut down screen there is a check box as the bottom to reopen programs at startup, uncheck that. Then open system preferences, users & groups and look at the login items. If any of the office programs are in there highlight them, one at a time, and hit the minus sign at the bottom of the area.
-
2009 macbook running slow after installing 2011 microsoft office, skype won't work either
Daughter just installed microsoft office 2011 ( her college sells it to students for $15.00 & you can use it for 4 years) on her 2 year old macbook. Computer is now running very slow and she isn't able to skype either. She got rid of her old microsoft program. Any clue what is going on? Could she need more memory or something? Maybe a trip to the genius bar over Thanksgiving break? She installed it because she was unable to open many documents she was recieving from professors because she was running an old version of office.
Karen...
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
And the startup disk may need repairing.
Follow the instructions here > Using Disk Utility to verify or repair disks -
Microsoft Office X- won't launch anymore
Hi:
I have Microsoft Office X- All of a sudden my Microsoft Office Apps won't launch anymore. They report an error yet if I open a document it will launch Microsoft Word or PowerPoint just fine.
I have tried to replace the Microsoft Office X from a Super Duper back up but it also is still failing to launch.
I am guessing "launch services" is goofed up. Does anyone know how to fix this issue?
Thank you,
ReidI don't think it is an Intel based problem. I have a G5 iMac and a legal old MS office v.X upgrade on top of office 2001 version. Worked fine until a few weeks ago except for a few years needing to keep current with the latest XML free MS converter. Repaired disk/permissions. Dug out all of the app/preferences from my user/library. Reinstalled and it checked with MS mothership. However, still crashes on launch. I think perhaps the most recent OSX security update?
-
I recently got a new MacBook Pro Running on OSX Mavericks and used Time Machine to move my documents and applications. However Microsoft Office Student/ Home applications did not work and requested a product key. I did not have the product key for it as I had installed Microsoft a long time ago, so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office. Everything installed fine, however when I go to open it it failed to open.
I need to activate my Microsoft Office within 15 days apparently and this is done when the application is launched. However none of the Microsoft Office applications do Launch (not Word, Powerpoint, Excel or Outlook).
Whenever I tried to open one of the named above the Microsoft Error Reporting App would pop up and list the errors. I was advised on other support pages to disenable this app so I have done that but now Word is now giving its own error message saying:
Process:
Microsoft Word [1380]
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:
com.microsoft.Word
Version:
14.3.9 (14.3.9)
Build Info:
Unknown-131030~0
Code Type:
X86 (Native)
Parent Process: launchd [152]
Responsible:
Microsoft Word [1380]
I don't know or understand what is stopping me from launching my Misrosoft Office. I am wondering if others have encountered similar problems with OSX Mavericks and the Microsoft Office 2011? Does anyone have any ideas of how I can get it to launch?
I need to get hold of my Word and Powerpoint Documents ASAP.Build Info:
Unknown-131030~0
This indicates you had a bad install. You need to completely remove Office and reinstall using your new CD Key. See instructions here. Do not do the simple remove, Use the COMPLETELY REMOVE ALL FILES steps.
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office.
You don't purchase a PIN. A PIN is generated when you install Office. You need a CD Key. If you bought Office365, you activate online.
I have issues with the Microsoft User Data - are there supposed to be two? and where exactly do they belon. They are in the Documents file at the moment.
Unless you used Outlook or Entourage you can delete both Microsoft User Data folders. When you install Office it will create a new one. Only Outlook & Entourage used this folder for data. W,E,P stores it's data in the User's Library/Application Support/Microsoft folder now.
For help with removing dulicatate fonts installed by Office see:
Office 2011 Font Management with Mavericks -
Cannot open microsoft office 2011 14.3.2 on mac 10.8.3
When I try to open a microsoft office application, I get
Process: Microsoft Word [6639]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [145]
User ID: 501
Date/Time: 2013-04-29 13:55:06.422 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 5026 sec
Crashes Since Last Report: 10557
Per-App Crashes Since Last Report: 4
Anonymous UUID: 080C9A6A-50DF-3245-101C-76314134D15C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
Referenced from: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Reason: image not found
Binary Images:
0x87000 - 0x1e00ff7 +com.microsoft.Word (14.3.2 - 14.3.2) <F90ED95C-C531-888A-26A9-37DF5EE23316> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x21f5000 - 0x220eff7 +com.microsoft.mbukernel (14.3.2 - 14.3.2) <9C83117D-2CE5-7111-4DEF-A8EE4FE227D0> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2222000 - 0x225ffe3 +com.microsoft.setupui (14.3.2 - 14.3.2) <A3760372-85F1-D711-9B0E-E97964229D32> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x229b000 - 0x24d1ff3 +com.microsoft.mcp (14.3.2 - 14.3.2) <D63D7713-0526-691F-2D57-0F1E8095BFA2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x258e000 - 0x25fffff +com.microsoft.netlib (14.3.2 - 14.3.2) <0B4F624F-6004-55FE-B0FD-266D9BA076A3> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2615000 - 0x26bafeb +com.microsoft.ole (14.3.2 - 14.3.2) <90CB76F3-F3B7-2493-6FC5-ACBC7B41E205> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26db000 - 0x277affb +com.microsoft.oleautomation (14.3.2 - 14.3.2) <6D3FE33E-1FAC-6412-97C4-0EA80ECBA84A> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27a8000 - 0x27a8fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x27ab000 - 0x2a27ff7 com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x2ad0000 - 0x2adcfeb +com.microsoft.merp (2.2.4 - 2.2.4) <F5256EC6-A40F-F630-A0BB-555907CB4A6A> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x2ae6000 - 0x2cdafeb +com.microsoft.msxml (14.3.2 - 14.3.2) <C741B444-860C-84BA-BDD8-913BA17B5131> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2d49000 - 0x34b3ffb +com.microsoft.office (14.3.2 - 14.3.2) <2BC787DE-B15F-644B-4BD6-61B384BE2AF4> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x360b000 - 0x449aff7 +com.microsoft.officeart (14.3.2 - 14.3.2) <7F19C9B4-E25B-C0DA-EEB3-29F2F24F38A8> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4758000 - 0x4762ff7 +com.microsoft.oleo (14.3.2 - 14.3.2) <DA35E3BD-787A-F2AD-BEB0-2F7172911209> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x476b000 - 0x4782ff3 +com.microsoft.mathfont (14.3.2 - 14.3.2) <70F8C080-46D2-11E6-710E-1DF390BF748D> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x4787000 - 0x4bfeff7 +com.microsoft.chart (14.3.2 - 14.3.2) <59B6FE11-3DB7-78B5-D111-D7036590518F> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4d43000 - 0x4e8aff7 +com.microsoft.msls3 (14.3.2 - 14.3.2) <71109329-3B3C-9BE4-55BF-3357CC113D58> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4e94000 - 0x4ecaff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <3C6B8534-0C8B-1563-542A-FB4C0BF4D1FC> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4ee9000 - 0x4f2bfe7 +com.microsoft.ribbon (14.3.2 - 14.3.2) <A4AFE596-4795-5CDC-11B4-B3DC830CB3B8> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4f4e000 - 0x4f90fe3 +com.microsoft.mviewlib (14.3.2 - 14.3.2) <FC5F0294-016B-7F77-9D42-18C700DEDEF0> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4fb7000 - 0x5014ff7 +com.microsoft.wlmuser (14.3.2 - 14.3.2) <C01365CE-D8FB-FFBE-BB1A-E35A84E3F0D2> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x5037000 - 0x5061fff +com.microsoft.wlmgraphicsdevice (14.3.2 - 14.3.2) <3EBFA99C-7AA1-82EE-FA42-175DCEA26115> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x507b000 - 0x50a8fe3 +com.microsoft.wlmkernel (14.3.2 - 14.3.2) <E17C1920-C2B8-1933-27A8-070484DE4AC1> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x50bd000 - 0x5c4eff7 +com.microsoft.gfx (14.3.2 - 14.3.2) <23F3C91D-B8F5-9896-E420-C33863DF7DDA> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x5cc5000 - 0x6081ff7 +com.microsoft.igx (14.3.2 - 14.3.2) <94E58118-6B64-8DB5-E172-3BB4D0F18D95> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x614b000 - 0x61b1fe7 +com.microsoft.mbuCloudServices (14.3.2 - 14.3.2) <F6DC6E44-9E92-BC50-7712-FF69C0DE5C25> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x61d2000 - 0x61d6ff3 +com.microsoft.mbustrings (14.3.2 - 14.3.2) <2F58EB02-9BAA-E457-3393-3D64529757A1> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x61dd000 - 0x61dfff7 +com.microsoft.mbulocale (14.3.2 - 14.3.2) <C48A6248-B004-1288-B4DC-F443646BFDD1> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x61e5000 - 0x6206feb +com.microsoft.wlmstrings (14.3.2 - 14.3.2) <80A5D386-4C9C-7660-6F80-BF8D21E30C90> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x6212000 - 0x6269ffb +com.microsoft.CocoaUI (14.3.2 - 14.3.2) <A1C5676B-68D3-05E1-52AA-E6692FCC7C25> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x629c000 - 0x63dafef +com.microsoft.MicrosoftOfficeDRM (14.3.2 - 14.3.2) <CBB8E7E9-70D6-53D9-AE12-A4EDE5B23776> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6408000 - 0x6420feb +com.microsoft.threadpool (14.3.2 - 14.3.2) <B4983E77-84CD-7F58-7697-0D9701425D7D> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x642e000 - 0x6478fef +com.microsoft.menulib (14.3.2 - 14.3.2) <1974514A-FB0A-21B5-9448-B7DB30AB7865> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x648f000 - 0x64c3fe3 +com.microsoft.urlmon (14.3.2 - 14.3.2) <FD0ABD46-D54E-9418-0049-BE2D1491A616> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x64d2000 - 0x6529fe7 +com.microsoft.uniscribe (14.3.2 - 14.3.2) <186B3882-0C79-7206-10FB-1414393D142D> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x6544000 - 0x6552fe7 +com.microsoft.mbuinstrument (14.3.2 - 14.3.2) <B0709A72-E777-B0ED-B593-4EEEAE18A65A> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x655c000 - 0x655cfff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x8fe86000 - 0x8feb8e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9031c000 - 0x9031cfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90d5a000 - 0x90f42ffb com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9100d000 - 0x91185ff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x917c5000 - 0x917dafff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9216e000 - 0x9227b057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x925f0000 - 0x925f9ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92b44000 - 0x92b44fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92b77000 - 0x92b77fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93a24000 - 0x93a27fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94a38000 - 0x94a93fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x94b44000 - 0x94b44fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x95477000 - 0x95795ff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x963bb000 - 0x963bffff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x963c0000 - 0x967a3fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9698f000 - 0x969f3ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x976de000 - 0x97775ff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x97af0000 - 0x986acff7 com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06130000 / 5Reinstalling Office will have no effect.
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
I have previously installed Microsoft Office Student Edition 2011 on my MacBook Pro. While installing Microsoft Office 2008 Windows; message prompts to delete Microsoft Office 2011. Is there a way around this issue?
Office 2008 was a Mac version. The equvalent Win version is 2007. So there is no "Office 2008 Windows." Which version are your trying to install?
Are you using Boot Camp to run Win on your MBP and want to install Office for Win there? I can't see that being a problem..
I do know that the regular version of Office Mac won't run properly if the trial version is present. The installer is set up to look for other versions, resumably to keep the trial version and the regualr from clashing.
Office Mac 2011 is equiv to Office for Win 2010
Office Mac 2008 " " " Office for Win 2007
Office Mac 2004 " " " Office for Win 2003 -
Important Microsoft Office 2011 Excel File isn't opening Please Help!
Hello everyone,
I'm having problems opening one single excel file. I've tried others and they open with no issue. This file I'm trying to open now opened 2 days ago as it's a project I've been working on and I desperately need to get back to working on it!
I'm running OS X 10.8.4 on a Macbook Pro with Microsoft Office 2011. When I open the workbook it loads the progress bar, then doesn't show anything from excel apart from the top bar with file/edit/view... etc
When I try and open it from this point it gives me a message
'XXX.xlsx is already open.
Reopening will cause any changes you made to be discarded. Do you want to reopen XXX.xlsx
PLEASE HELP and don't hesistate to ask for anymore information if you need it. Thank you.Such instances are examples of why one should maintain good backups. I suggest you consider using Time Macnine backups. It would allow you to go back in time to earlier versions of the file if a later one is corrupted or if you save unwanted changes by mistake.
You would need a $80 external disk drive for the Time Machine volume. Your data is much more valuable than that $80 cost. Disks can fail at any time, taking all of your data with them.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045 -
Microsoft office 2011 under Mavericks: can not open password protected files
I think that it all started with the installation of Mavericks.
I have a few Microsoft office 2011 files (excel and word) that are passord protected. Now, it's telling me that the file can not be opened due to an encrytion sheme that is not available in this country (I'm in Canada).
I've re-installed Microsoft Office, but that did not solve the problem.
ThanksSame problem for me, I had two password-protected Word files and both won't open now. It started after i tried to add support for an additional language (spanish), but removing it afterwards did not fix the problem.
OS 10.9, Office mac 2008 AND 2011 wont open the files BUT Preview can open it! (BTW this saved me) -
HAD MY MICROSOFT OFFICE 2011 loose a bunch of its add ons and plugins when i used a mac keeper software how do i get it back
MacKeeper, being poorly written, acts like highly invasive malware* that can de-stablize your operating system. It is also unethically marketed and a rip-off, offering nothing that is not available for free.. Positive reviews of it are known to have been paid for by the developers, Zeobit.
Further opinion on it and how to uninstall MacKeeper malware:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Do NOT download or use the ‘MacKeeper uninstaller’ from the Zeobit site, as this will cause even more damage to your operating system.
This is also worth reading:
http://www.reedcorner.net/news.php/?p=245
Equally phoney is iAntivirus:
http://www.reedcorner.net/news.php/?p=341
* The expression ‘malware’ is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software. -
Just installed Lion. MNow my Microsoft Office suite won't work What's wrong
I just installed Lion. Now my Microsoft Office Suite won't work. What's wrong ??
If you had used the search box in the upper right of this page you could have answered this question on your own.
You have a few options: restore back to Snow Leopard from the backup you made before you installed Lion; upgrade to Office for Mac 2011; install Pages from the Mac App Store; use TextEdit; install one of the many open source Office replacements that can found. -
Microsoft office 2011 not working on macbook air?
Hi,
I have just installed microsoft office 2011 on my macbook air, it appeared to be installed correctly but I can not open Word, Powerpoint etc. Upon trying to open the programs an error message saying I should rebuild the Database utility appears, once I click out of that it just freezes and I can do nothing, not even close it.
I'm not overly tech savvy, so any help would be really appreciated.
ThanksUninstall Office (do it correctly, per Microsofts instructions) and then reinstall it.
Here are Microsoft's instructions -
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My CS6 Indesign has quit several times and now won't even open anymore, how can I get it to work again? I need it back asap!!
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