Microsoft Office 2013 Not Compatible with Windows 8.1??

I have a customer that I recently installed Office 2013 onto their brand new Asus Q550. The entire setup went very well but after 2 hours of use with Outlook, the service just stopped. Curiously I went to Word, same thing! Anyone else having this problem
on their 8.1 device? If so.. Whats the fix???

Hello,
I have been with Microsoft tech support and connected remotely with our machine. After 2 hours of trying, she finally gave up and asked me if I am already an Assured
member? This way they can help me thoroughly with my problem. I have to pay an amout, so they can help me fix it? I just told her that I will just have to fix it myself.
These computers are brand new and we bought 5 licenses of Office 2013. It only happened when I updated from Windows 8 to 8.1. It was working fine with Windows 8, but
when I updated the machines to 8.1 it stopped all our MS Office 2013 to work.
After a thorough research I was able to fix the problem with all our machines. This
problem has been seen to be caused by certain versions of the third-party DisplayLink User Mode Driver (dlumd32.dll), specifically versions of the dlumd32.dll file lower than 8.7.x.  
You need to download and install the latest Display Link Software at http://www.displaylink.com/support/downloads.php

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