Microsoft office and Outlook not responding at launch
Hello.
I have a brand new macbook pro running OS X version 10.8.2 and have just downloaded the Microsoft office 2011 package including Word, Powerpoint, Excel, Outlook and Lync.
Microsoft Word crashes at launch every time I try to load it. It simply freezes at the welcome screen and appears to be loading indefinately.
Instead of a welcome screen, the top bar of microsoft outlook loads and then freezes in a similar fashion.
Excel, powerpoint and Lync seem to work fine.
One other thing, the microsoft programs fail to load if another microsoft program is already running - is this normal behavior?!
Help appreciated!
Cheers.
Joe.
You should try asking Office for Mac questions in the Office for Mac forums where the Office for Mac gurus hang out. They may be able to provide a quicker answer. http://answers.microsoft.com/en-us/mac?auth=1
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According to your description, I understand that all attachments in Outlook are opened slowly since updating Outlook 2003 to 2013. Please confirm whether all users encounter this issue. Also check whether the issue continues in cached mode and in OWA.
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