'Microsoft Office can't find your license for this application' error

Hi,
I'm sporadically seeing the following error message:
The service 'Software Protection' has a Startup type of 'Automatic (Delayed Start)' and I've already attempted starting it and monitoring. The service goes from running to stopped in a short space of time and doesn't remain started. I'm unable to change
the Startup type even using 'Run as administrator' on services.msc.
Potentially the Software Protection service is a red herring.
System:
Windows 8.1 Pro
Office Pro Plus 2013 licensed using MAK
This also occurs on another laptop which has 8.1 and Office 2013 so no point repairing Office / reinstalling etc.
Any help is appreciated.

2015-01-14 15:45:00:328
 336 2578
EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD
2015-01-14 15:45:01:313
 336 2578
EP FATAL: Failed to obtain 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL, error = 0x80072EFD
2015-01-14 15:45:02:983
 336 2578
PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:05:422
 336 2578
Report FATAL: OpenReportingWebServiceConnection, GetReportingServerUrl failed with error, hr = 0x80072EFD.
2015-01-14 15:45:09:036
 336 2578
Report WARNING: HandleEvents, OpenReportingWebServiceConnection, with NULL CallerIdentity failed with error, hr = 0x80072EFD.
2015-01-14 15:45:11:404
 336 2578
Report WARNING: Reporter failed to upload events with hr = 80072efd.
2015-01-14 15:45:11:834
7324 2880
Misc ===========  Logging initialized (build: 7.9.9600.17489, tz: -0000)  ===========
2015-01-14 15:45:11:834
7324 2880
Misc   = Process: C:\Windows\system32\wusa.exe
2015-01-14 15:45:11:834
7324 2880
Misc   = Module: C:\Windows\System32\wuapi.dll
2015-01-14 15:45:11:779
7324 2880
COMAPI -----------  COMAPI: IUpdateServiceManager::AddScanPackageService  -----------
2015-01-14 15:45:11:834
7324 2880
COMAPI   - ServiceName = Windows Update Standalone Installer
2015-01-14 15:45:11:834
7324 2880
COMAPI   - ScanFileLocation = C:\b4ab423dab62fe944f3ad31a56\wsusscan.cab
2015-01-14 15:45:12:008
 336 2b08
Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\067a6d17-aa79-49e3-b4d8-beb3cfed13bd\Source.cab with dwProvFlags 0x00000080:
2015-01-14 15:45:12:086
 336 2b08
Misc  Microsoft signed: Yes
2015-01-14 15:45:14:389
 336 2b08
DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2015-01-14 15:45:14:389
 336 2b08
IdleTmr Incremented idle timer priority operation counter to 1
2015-01-14 15:45:14:405
7324 2880
COMAPI   - Added scan package service, ServiceID = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD} Third party service
2015-01-14 15:45:14:483
7324 2880
COMAPI -------------
2015-01-14 15:45:14:483
7324 2880
COMAPI -- START --  COMAPI: Init Search [ClientId = wusa]
2015-01-14 15:45:14:483
7324 2880
COMAPI ---------
2015-01-14 15:45:14:483
7324 2880
COMAPI -------------
2015-01-14 15:45:14:483
7324 2880
COMAPI -- START --  COMAPI: Search [ClientId = wusa]
2015-01-14 15:45:14:483
7324 2880
COMAPI ---------
2015-01-14 15:45:14:499
 336 2b08
IdleTmr WU operation (CSearchCall::Init ID 14) started; operation # 151; does use network; is not at background priority
2015-01-14 15:45:14:499
 336 2b08
IdleTmr Incremented idle timer priority operation counter to 2
2015-01-14 15:45:14:499
 336 2b08
Agent *** START ***  Queueing Finding updates [CallerId = wusa  Id = 14]
2015-01-14 15:45:14:499
7324 2880
COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
2015-01-14 15:45:14:514
 336 2ef8
Agent ***  END  ***  Queueing Finding updates [CallerId = wusa  Id = 14]
2015-01-14 15:45:14:514
 336 2ef8
Agent *************
2015-01-14 15:45:14:514
 336 2ef8
Agent ** START **  Agent: Finding updates [CallerId = wusa  Id = 14]
2015-01-14 15:45:14:514
 336 2ef8
Agent *********
2015-01-14 15:45:14:514
 336 2ef8
Agent   * Online = Yes; Ignore download priority = No
2015-01-14 15:45:14:514
 336 2ef8
Agent   * Criteria = "DeploymentAction='Installation'"
2015-01-14 15:45:14:514
 336 2ef8
Agent   * ServiceID = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD} Third party service
2015-01-14 15:45:14:514
 336 2ef8
Agent   * Search Scope = {Machine}
2015-01-14 15:45:14:514
 336 2ef8
Agent   * Caller SID for Applicability: S-1-5-18
2015-01-14 15:45:14:514
 336 2ef8
Agent   * RegisterService is set
2015-01-14 15:45:15:033
 336 2578
SLS Retrieving SLS response from server...
2015-01-14 15:45:15:033
 336 2578
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489
2015-01-14 15:45:15:170
 336 2ef8
PT +++++++++++  PT: Synchronizing server updates  +++++++++++
2015-01-14 15:45:15:170
 336 2ef8
PT   + Offline serviceId = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD}
2015-01-14 15:45:15:171
 336 2ef8
PT WARNING: Cached cookie has expired or new PID is available
2015-01-14 15:45:15:207
 336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:15:207
 336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:15:208
 336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: Send failed with hr = 80072efd.
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: Send request failed, hr:0x80072efd
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489>.
error 0x80072efd
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2015-01-14 15:45:16:039
 336 2578
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2015-01-14 15:45:16:039
 336 2578
SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd.
2015-01-14 15:45:16:039
 336 2578
SLS FATAL: GetResponse failed with hresult 0x80072efd...
2015-01-14 15:45:16:039
 336 2578
EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD
2015-01-14 15:45:16:039
 336 2578
EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD
2015-01-14 15:45:16:039
 336 2578
EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EFD
2015-01-14 15:45:16:039
 336 2578
PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:16:039
 336 2578
PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd
2015-01-14 15:45:16:039
 336 2578
PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:16:040
 336 2578
SLS Retrieving SLS response from server...
2015-01-14 15:45:16:040
 336 2578
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489
2015-01-14 15:45:16:321
 336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:16:321
 336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:16:321
 336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:16:786
 336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:16:786
 336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:16:786
 336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: Send failed with hr = 80072efd.
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: Send request failed, hr:0x80072efd
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489>.
error 0x80072efd
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2015-01-14 15:45:17:065
 336 2578
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2015-01-14 15:45:17:065
 336 2578
SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd.

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