Microsoft Office cannot open after upgrade to Maverick
Please help me, as most of my work file are in Microsoft Office.
I'm tryng to update my Microsoft Office 2011 but SAFARI also keep "freeze" without any response.
regards,
Wahju
Processor 2.7 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Serial Number C02FV28MDH2H
Software OS X 10.9.2 (13C1021)
Process: Microsoft Word [340]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.1.0 (14.1.0)
Build Info: Unknown-110310~0
Code Type: X86 (Native)
Parent Process: launchd [153]
Responsible: Microsoft Word [340]
User ID: 501
Date/Time: 2014-04-25 14:08:30.511 +0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 9C088DB0-C370-1C93-1DF4-F81144D272D2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7f6ffc
VM Regions Near 0xbf7f6ffc:
__LINKEDIT 00000000a850e000-00000000a8655000 [ 1308K] r--/r-- SM=COW /System/Library/Frameworks/AGL.framework/Versions/A/AGL
--> Stack 00000000bbff7000-00000000bf7f7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7f7000-00000000bfff7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x08727803 ebx: 0x00002800 ecx: 0xa045f9e8 edx: 0x00000003
edi: 0x08727800 esi: 0x08727800 ebp: 0xbf7f7058 esp: 0xbf7f6ff0
ss: 0x00000023 efl: 0x00010287 eip: 0x90fc7631 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xbf7f6ffc
Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0xa000 - 0x1d80ffb +com.microsoft.Word (14.1.0 - 14.1.0) <16DA90E9-CF43-07DE-0064-8542F079070F> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2174000 - 0x218dff7 +com.
Suggestion:
1.1. Update Office!
14.1.0 is from 2011! The most recent Version is AFAIK 14.4.1 and in the chnagelogs over the last couple of years bugs/fixes regarding Mavericks show up.
1.2. http://www.microsoft.com/en-us/download/details.aspx?id=17198
1.3. http://www.zdnet.com/troubleshooting-ms-office-for-mac-on-mavericks-7000023414/
2. Try to check and restore permission in the disk utilitie.
/götz
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I can´t reinstall every week... -
Iphoto won't open after upgrading to mavericks
I just bought my macbook air from a pawn store a few days ago. I just got the OS X upgrade to finish after upgrading itunes, iphoto, safari, etc. Now when I tried to open iPhoto it said I need to upgrade. When I go to the App Store and click update all, I get the following message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
does this mean I can't open the photos I've uploaded or load any new ones? I bought this laptop for school and I'm honestly not a computer guy so this is extremely frustrating and I'm seriously considering just taking this back before my 30 day return window closes because this is nuts.The iPhoto on that machine belongs to the guy who hocked the machine. If you don't have his ID you'll need to buy iPhoto for yourself.
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Dreamweaver & Microsoft Office cannot open files on target disk
I've set up my Macbook in Target Disk Mode and connect it via Thunderbolt cable to my iMac. (I'm trying to use the Macbook as a storage drive so I can use the iMac's screen, keyboard & mouse but not use up the hard drive space.) I'm able to access folders and files on the target disk (Macbook) from my iMac when programs like Keynote or Pages try opening them, but for some reason when I try to open the same files using Dreamweaver, Excel, Word and PowerPoint, I get messages like:
"PowerPoint cannot open the file /Volumes/Macintosh HD 1/Users/[file path]...The file may be corrupt, in use, not a type recognized by PowerPoint, or the file extension may not match the internal format of the file."
Or:
"Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example, \/)."
Please keep in mind the files I am trying to open are .html, .doc, .docx, .pptx, .xlsx files, etc. So they should be opening easily with Dreamweaver & MS Office. Also, when I copy the files I want to open from the target disk and paste them onto my iMac, I am able to easily open them with Dreamweaver & MS Office. It's only when I try opening them directly from the target disk that I run into issues.
One more thing adding to my confusion is that when I use a Windows VM via Citrix Receiver to access my files on the target disk, I'm able to save & edit the target disk files with no problem.
Any idea what could be happening to cause this? Here are the specs of my machines below:
iMac specs:
OS X v10.9.4
Processor: 2.9 GHz Intel Core i5
Memory: 8GB 1600 MHz DDR3
MS Office 2011 v14.4.3
Dreamweaver CS6 v12.0
Macbook specs:
OS X v10.9.4
Processor: 2.8 Ghz Intel Core i7
Memory: 16GB 1600 MHz DDR 3
Thanks!I believe I've solved this problem. It looks like even though a 1 was being added to the target disk's name (Macintosh HD 1), my iMac ignored it and looked for the files I was trying to open on its own hard drive. I changed the name of my target disk to "Macbook Macintosh HD 1" and I can now open my files.
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Mail won't open after upgrading to Mavericks
I upgraded to mavericks and now mail won't launch or open. It gives an error message: "The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?:
When I try to reopen it comes back to the same error message. How do I fix this?Try restoring Mail from a Time Machine backup prior to the Mavericks upgrade.
Hold down the Option key and pull down Go to Library.
Enter Time Machine.
Select a date and time.
Select Mail.
Restore. -
How to fix wifi cannot open after upgrade it to ios7?
after upgrade it using itunes, the problem for my wifi encountered.
when i turn it on, nothings happen. the icon never change it to ON.You can also try the steps in this support document. iOS: Wi-Fi settings grayed out or dim
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Why won't my iphoto open after upgrading to Maverick?
I just updated to Mavericks and when the computer rebooted the iphoto icon has a circle with a slash through it. When I click on it to try and open iphoto it says iphoto does not work with this computer? my imac is only 3 years old...help?
You must be running iPhoto 9.3.2 which is the only version not compatible with Mavericks:
You need to go to the App Store to download and install iPhoto 9.5. It will be a free upgrade.
OT -
Applications won't open after upgrade to mavericks
I upgraded from Snow Leopard to Mavericks. That went OK. But afterwards some aplications and drivers don't work. For example, when I try to open the driver for my HP flatbed scanner 7400c, it says "you can't open because it may be damaged or incomplete". When I try to open Adobe Acrobat Pro, it says "it can't be opened because it is from an unidentified developer(!)", if I try to open Adobe Photoshop CS2, it says "you can't open because Power PC appications are not supported". All these items worked just fine with Snow Leopard. Can anyone advise why this is happening and if there is anything I can do to regain access to these applications. I don't want to upgrade the Adobe apps, because I don't use them enough to justify the cost, and there are no new drivers for the HP scanner... it's old enough that HP has discontinued maintenance on it.
Or, in addition to Eric's knowledgeable information: partition your hard drive (or add an external drive) and install Snow Leopard (with the optional Rosetta checked; and, IMHO, Quicktime 7, too) into it and use the "dual-boot" system to switch between Snow Leopard and Mavericks as needed.
Here is a recent post I assembled that describes your situation in more detail:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open your data files, modify them and save them;
4. Install Snow Leopard Server (with Rosetta) into Parallels or VMWare Fusion. Apple is now selling Snow Leopard Server for only $19.99 + sales tax & shipping; call 1.800.MYAPPLE (1.800.692.7753). This solution will give you concurrent use of your PowerPC applications and access to Lion or Mt. Lion.
[click on image to enlarge]
NOTE: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization
More information here:
http://forums.macrumors.com/showthread.php?t=1365439
Your HP driver issue may be a bit more complex. Try Apple's free Image Capture application. Also, research HP support forum. Quite honestly, when my HP scanner/printer died and HP told me "tough luck; we'll give you a discount on a new one," I purchased an Epson all-in-one instead! -
After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc
Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Mac OS mail (PDF) attachments cannot be read after upgrading to Maverick
After upgrading to Maverick receiver of e-mails with PDF attachment cannot see or open the attachment. Everything works normally with attaching and sending but it seems to disappear on its way to receiver.
Having the same problem…attachment is visible inline, but cannot be opened nor downloaded. See this thread:
https://discussions.apple.com/message/23508746 -
after upgrade to mavericks: time machine keeps asking for my back up disk and won't open unless i plug in the disk. any solutions?
before the upgrade, i could open time machine without the need for having the back up disk plugged in.Ok. I got it to work, sort of....
As I mentioned before I tried the "disk password" and the "Time capsule Password" options to see if I can start the back up again or start a new backup. Neither worked. So I tried the firmware down grade, but like you said that did not work. I then decided to try the "Account password" option and I have never used this option before becasue it states that if there is data on the drive it would not be acessable after creating an account. Since I wiped out the disk that was nno problem. When I created the new account and choose the drive it asked for the user name and password. I entered the info for the new account I just created(FYI this has nothing to do with your login username and password), bingo! It worked!
Now I have two partitions on the TC disk. The old one and now the new account. I am guessing this is to be used if I have multiple computers, which I don't.
I any case, I am going to wipe out everything again and try again to do a backup the way I had it before. -
After upgrading to Maverick, when I double click on the attachment I get this message "...could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location." It happens for all types of files.
Any suggestions as how to fix this?
I'm on a Mac OS X 10.9.3 with Thunderbird 24.5.0Thunderbird > preferences (I think on a mac) and under attachments set the folder
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