Microsoft Office for Mac Installation Problems

I have Office for Mac 2004, which supposedly allows 3 installations, with 3 different Installation Key Numbers. I have installed it on 2 Macs, and all is fine until I try to use both computers at the same time. Then I get a message on the Mac on which I installed it second telling me that "a copy of this programme is already open", and if I want to continue I have to close down all the Office applications on the first machine! Very frustrating! I am almost certain I used a different installation Key for the two machines but cannot find the recoed of what Key number was used. If I look in "Properties" I see that the product ID numbers are the same until the last group of digits which are different on the two machines. How can I find which installation Key numbers I used on each machine, and is there any way I can get aouns this problem. I am nervous to unistall and reinstall in case I am then not allowed to reinstall with a previously used Key!?
Thanks,
Kendrew.

Kendrew wrote:
I am nervous to unistall and reinstall in case I am then not allowed to reinstall with a previously used Key!?
Don't be nervous. It's no big deal. On one machine, run Office and make note of the Product ID in the About <app> dialog.
Now, on the other machine, delete the file at /Application/Microsoft Office 2008/Office/OfficePID.plist and at /Users/<you>/Library/Preferences/Microsoft/Office 2008/Microsoft Office Settings.plist.
The next time you run Office on the other machine, you will be able to re-enter your product key. After entering the serial number, double-check the product key with the one from the first machine. If it is the same go back and enter another serial number.

Similar Messages

Microsoft Office for Mac installer give following error: Aug 1 15:23:08 MyDisk Installer[537]: directory not found '/var/folders/5v/s2wpc1ms7s99d0g2dx7lzjfw0000gn/T//Install.537GZGcI6' Aug 1 15:23:08 MyDisk Installer[537]: Install failed: The Installer

Aug 1 15:23:08 MyDisk Installer[537]: directory not found '/var/folders/5v/s2wpc1ms7s99d0g2dx7lzjfw0000gn/T//Install.537GZGcI6'
Aug 1 15:23:08 MyDisk Installer[537]: Install failed: The Installer can’t create the folder “/var/folders/5v/s2wpc1ms7s99d0g2dx7lzjfw0000gn/T//Install.537GZGcI6”.
Aug 1 15:23:09 MyDisk Installer[537]: Displaying 'Install Failed' UI.
Aug 1 15:23:09 MyDisk Installer[537]: 'Install Failed' UI displayed message:'The Installer can’t create the folder “/var/folders/5v/s2wpc1ms7s99d0g2dx7lzjfw0000gn/T//Install.537GZGcI6”.'.
other prods having trouble with /var/* as well...
what gives? and what corrections to take?
Thanks in advance

Back up all data.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.
From the application's menu bar, select
File ▹ Restore Standard Fonts...
You'll be prompted to confirm, and then to enter your administrator login password.
Boot in safe mode to rebuild the font caches. Boot again as usual and test.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case, ask for instructions.
Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...????

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...???? In the box with the disk came the product key, have put it in and it doesnt work. Please help..x

unfortunately - you can not. you can't even buy outlook by itself at microsoft's own website.
does it have to be outlook? maybe you can get away with using something else that's outlook compatible.
how about trying Thunderbird for Mac OS?
or maybe you can call apple and let them know you purchase the wrong version - they might give you a break and just pay the difference for the home and business version.
good luck

Microsoft Office for Mac a good installation?

Have given a grand daughter a 15 inch RetMBKPro running OS 10.9.4 for college.
Is Microsoft Office for Mac a recommended piece of software to install?
Is it supported by Microsoft?
Are there any known problems with its use in a MAc?

Depending on how deeply she'll be getting into the vast range of features MS Office has and/or how complete file compatibility has to be with anyone else, you might also consider LibreOffice. It's a pretty full-featured alternative to MS Office, with the advantage that it's free.

TS1388 I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation process, the MacBook Air tells me that I must quit Safari before the installation can continue. As far as I can tell, Safari is closed but I still get the same me

I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
What am I missing?

The MS installer seems to think Safari is active so try the following...
Right-click on the Safari icon in the Dock and if applicable, select Quit.
or
Try Utilities > Activity Monitor and look for Safari in the Process Name column. If present, highlight Safari and then click the Quit Process icon.

Installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith.

MacBook, Microsoft Office for Mac - Arabic Writing Problems

Arabic Writing Problems with All Applications of Microsoft Office for Mac 2008
Characters are not aligned property to compose the Arabic Words

Arabic Writing Problems with All Applications of Microsoft Office for Mac 2008
Characters are not aligned property to compose the Arabic Words
MS Word for Mac does not yet support Arabic (or various other scripts). You should let MS know that you want that.
I have had reports, however, that PowerPoint and Entourage in MS Office 2008 will do correct Arabic. Could you confirm that for me?
For Arabic the best Mac word processor is Mellel. Others are TextEdit, Nisus Writer, iText Pro, NeoOffice, OpenOffice, StarOffice.

Will Microsoft Office For Mac V.X run on Lion?

Need to determine if I have to buy the latest version of Microsoft Office For Mac. Would prefer to use my V.X. I am upgrading to Lion for iCloud.

However, Office 2008, which does run in Lion, MUST BE INSTALLED BEFORE you upgrade to Lion, because its installation program has Rosetta-required PPC code.
Another issue is that many people with legacy MS Office data files are experiencing severe problems with translation of the legacy files by MS Office 2008 or 2011.
For example, I must access a file once a week that I created in MS Excel 2004 and its graphs are scrambled by Excel 2011. I continue to access it with Excel 2004 in Snow Leopards installed in Parallels 7 in Lion:
If you decide to continue to use your Office v.X, full installation instructions for Snow Leopard (and Rosetta) in Parallels 7 in Lion are here:
http://forums.macrumors.com/showthread.php?p=14799174#post14799174

Downloading Microsoft Office for Mac

Im trying to download Microsoft Office for Mac...When I got to Installation screen a pop up box stated I must close Safari before continuing, but Safari is not open, I tried to hit continue but the box wouldn't go away and the installation will not continue with installation?

I figured it out by checking out another question! It is possible to have safari open without any pages showing up...Check to see if there is a dot under Safari, if so right click (click and hold down) then a box pops up and hit Quit...this took care of the problem!

Installing Microsoft Office for Mac 2011

I have a Macbook Pro 5.3 Boot ROM Version MBP53.00AC.B03 with SMC Version 1.48f2. The computer will not read the software for installing Microsoft Office for Mac 2011 (Home and Student). An alert blocks installing of the Firmware 1.7 Update. Mac Support said the problem is the Microsoft software. Microsoft said the problem is the Macbook Pro. Does anyone know how to resolve the problem so the Office 2011 can be installed?
Message was edited by: dunndl

An alert blocks installing of the Firmware 1.7 Update
Firmware updates and Office 2011 are unrelated and have nothing to do with each other.
If the firmware won't install, then post your question in the OS X forums.
http://discussions.apple.com/category.jspa?categoryID=263
If this question is strictly related to the installation of Office, then please post your question on MS' own forums for their Mac software, as Apple Discussions only provide support for Apple products: http://www.officeformac.com/productforums

Is OSX lion compatible with microsoft office for mac 2008

Can anybody out there please give me a definitive answer to this question: Is OSX Lion compatible with Microsoft Office for Mac 2008? The technical support people of both Apple and Microsoft could not provide me wth a useful answer to a question that must interest hundreds of thousands of people, if not millions. I don't want to download the new OS and then encounter nasty problems.

Yes. The only problem you could face, is if you want to reinstall MS Office 2008 on Lion - this is not possible, because the installer runs on Rosetta, which is no longer supported in Lion. But if you already have Office installed, there should be absolutely no problems.

Microsoft Office for Mac open recent File menu option causing AFP to crash

Hi all,
We have an Xserve running Mac OS X Server Leopard 10.5.8. The Xserve hosts three file shares for about 60 users. Our network is 99% Mac based running mostly 10.5.8 with a few 10.6.x. We have historically over the past several years had the AFP service become unreliable and crash frequently. Late last week the AFP service crashes constantly. The quick solution to getting it up and running is to delete the AFP.conf file in /etc.
We have troubleshot one cause of AFP crashing to the Open Recent... File menu option in Microsoft Office for Mac applications. That is, through some amount (haven't been able to narrow it down to how much) of opening documents on the share via the Open Recent menu the AFP service will crash.
Here's what's happening in the AppleFileServer .crash file:
Process: AppleFileServer [26065]
Path: /usr/sbin/AppleFileServer
Identifier: AppleFileServer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-04-12 13:25:54.666 -0700
OS Version: Mac OS X Server 10.5.8 (9L34)
Report Version: 6
Anonymous UUID: 273147DD-D725-4DAB-B403-95391FF85FE1
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000015
Crashed Thread: XX
******** blah *********
Thread XX Crashed:
0 AppleFileServer 0x0004bc15 operator+(OSException&) + 103513
1 AppleFileServer 0x00064988 operator+(OSException&) + 205260
2 AppleFileServer 0x0006da4e operator+(OSException&) + 242322
3 AppleFileServer 0x000711f3 operator+(OSException&) + 256567
4 AppleFileServer 0x00071446 operator+(OSException&) + 257162
5 AppleFileServer 0x00076686 operator+(OSException&) + 278218
6 AppleFileServer 0x000790d7 operator+(OSException&) + 289051
7 AppleFileServer 0x0004560c operator+(OSException&) + 77392
8 AppleFileServer 0x00044269 operator+(OSException&) + 72365
9 AppleFileServer 0x00044343 operator+(OSException&) + 72583
10 libSystem.B.dylib 0x9587c155 pthreadstart + 321
11 libSystem.B.dylib 0x9587c012 thread_start + 34
This is followed by a lot of these entries in AppleFileService.log file:
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "Login username" 0 0 0
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "No matching key: username" 1271103954 1271103943 1
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME1" 0 0 0
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME2" 1 0 0
** - - [12/Apr/2010:13:26:15 -0800] "DiskArbStart -" 0 0 0
Our solution is to have all our users turn off the open recent option in Word, Excel, and PowerPoint. Not an ideal solution but it may get the AFP service running "good enough."
Has anyone had an experience like this before or can anyone duplicate the AFP service crashing when trying to open documents on a share via the open recent menu? Any other ideas?
Thanks

Update.
I have been able to consistently reproduce a problem where the AFP service will crash if a file that a user has an alias to is moved to a folder and the user is denied access to .
1. On your Mac create an alias to a file or folder, that you have access to, that is stored on a share served via AFP. The alias can be in the Places section of a Finder window, on the Desktop, or anywhere an alias can be created. Lets call what the alias points to the target.
2. Move the target to a folder on the AFP share and deny the user or group Read & Write access to that folder.
3. Try accessing the target via the alias created in step 1.
The AFP service should crash.
Can anyone reproduce this crash scenario too?

How to reinstall Microsoft Office for Mac after new hard drive?

Recently I had a problem with my Macbook Pro, and unfortunately had to purchase a new hard drive and have it installed. This also led to the loss of data and other things, such as Microsoft Office for Mac. I know this is an Apple community, but I get better answers here than at the Microsoft communities so I'm hoping someone can help find out how to reinstall Microsoft Office 2013. I logged onto my Microsft account and it says that there is no record of me purchasing Microsoft Office on that account but I know thats the account that it was purchased on, so i cannot get my product key to reinstall it as directed. Someone please help!!!!

Try calling MS support and explaining the situation, maybe they will issue a new key.
1 (800) 642-7676 (Consumer)
Microsoft Corporation, Customer service
24/7 Microsoft Support - Microsoft.MyPhoneSupport.com
Admicrosoft.myphonesupport.com/
1 (855) 698 3249
Phone Our Tech Support Experts 24/7 For Microsoft Support. Call Now...
Support for Microsoft? - Call Toll Free Now
Adwww.supportdeskwiz.com/Microsoft
1 (855) 760 8099
24x7 Tech Support for Microsoft by SDW.
Microsoft Windows Support - Call US Toll Free
Admicrosoft-os-support.itechline.com/
1 (855) 281 4201
Tech Support for Microsoft Windows.
Live Tech Support - Windows 7 Support - Outlook Support

I have just installed 10.7 Lion and get the following message when trying to open a Microsoft Office for Mac 2004 product "You can't open the application Microsoft Entourage because PowerPC applications are no longer supported." What needs to be done ?

What needs to be done to regain my Microsoft Office for Mac suite that I lost when I installed Mac os 10.7.3 Lion upgrade?

boyfromoz wrote:
Shootist007 wrote:
Or you could just wipe out Lion and restalled Snow Leopard. Then when you are in the market for a new computer, desktop of notebook, buy something other then Apple.
why would you say things like that here? if you are a windows one then stay there. but you are not polite or helpful and if can't use Apple i wonder why you would come here to tell all about your sad story. I don't understand that it has nothing to do with question asked.
I own, or should I say have owned, several Apple products. Including a new MBP.
I also use Windows.
I will say anything I like in an effort to help people overcome problems they are having with Mac's and computers in general.
Being a Apple Fanboy is not required for membership on this forum or trying to help other Mac users.
And just how is suggesting to remove Lion and to go back to Snow Leopard not helping the OP in his quest to make his already owned and paid for MS Office software work? If it is isn't broken stop trying to fix it. Snow Leopard is a fine OS. Lion is still in Beta, only Apple hasn't told anyone. And yes I run Lion on my new MBP but I also have a partition with Snow Leopard on it.
Thank you and have a great day.

Rebuilding Microsoft Office for Mac - won't rebuild

I have Microsoft Office for Mac 2011. I only have Word, Excel, and Powerpoint. I do not have Outlook.
When I open up any one of the three (Word, Excel, or Powerpoint), i get the following message:
"There is a problem with the Office database. To use the database, verify that you have the correct permissions or rebuild it using the Database Utility.
The Office database stores your personal information, such as the Scrapbook and Outlook messages and contacts. To learn how to verify or change your permissions, click Cancel, and then in the Outlook Help, click Go Online, search
for “database permissions” and follow the instructions. To rebuild the database, click Rebuild.’’
I then click on Rebuild and get the following response:
"There is a problem with Office Database.
Office might be unable to access the database or the database file might be damaged. Without the database, thou might be unable to use the Scrapbook and other features that store your personal information.
To rebuild the database, open Microsoft Office 2011 / Office, and then open the Microsoft Database Unitity. For more information, open the Database Utility application, and on the Help menu,click Database Utility Help."
Then, when I try to rebuild the database, i get the following info.
step 1 of 5 - scanning
step 2 0f 5 - verifying
step 3 0 f5 - copying records to new database …
step 4 of 5 - recovering data ..
step 5 of 5 - finishing ….
Your database could not be rebuilt [-5000]
I even tried to create a new identity but it won't do that either. I get the response:
"New identity could not be created"
Does anyone know what I should do?
I will need exact steps, so please do not leave anything out.
Thanks.
- bmschwartz

Hi,
You'd probably try repairing disk permissions first, then try again. Follow these steps:
In the Finder, click Go, and then select
Home. Open the Applications folder. Open the Utilities folder.
In the column on the left side of the Disk Utility window, select your Macintosh HD.
Click the First Aid tab.
Click Repair Disk Permissions.
After the repair is completed, restart the computer.
Also, please note that this forum focuses on questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to
Office for mac, please post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Microsoft Office for Mac Installation Problems

Similar Messages

Maybe you are looking for