Microsoft Office Invalid Product key

hi i have a problem with microsoft office and also i have the cd. ok heres the problem i upgraded to mountain lion and then microsoft office got deleted to i installed it again with my cd but when i entered my product key it wont work.can some one help me?

When you called Microsoft Office support, what did they say?

Similar Messages

  • Microsoft Office 2007 Product Key??

    I thought... The Microsoft Office 2007 was totally installed in this laptop. (I bought it 3 days ago.)
    But once I click the Microsoft Office 2007 Word, it requires the product key?!!!
    What do I need to do to use it without paying money?? It is gonna be so bad if I have to pay money. 

    Rrrrrrr wrote:
    Another +1 for Open Office. Not only is it FREE, it can use MS Office templates.
    Another solution is MS has Office 2010 in beta form right now to use for free (I think its over in June though).
    I prefer Open Office since its simpler and not as dolled up as MS Office is. Just my preference.
    A word of warning though, the support for open source software is very limited. So, if you ever need help, good luck. I've recommended Linux and Open Office for many of my past clients and all were thrilled about it being free, but none were too happy when they needed help and found it lacking. Although I use Open Office, I can't belittle the value and usefulness of Micro$oft Office. It's a very developed suite of programs that is well worth its price. The sad part is that most people that use M$ Office only utilize about 10-15% of its potential (pretty much the word processing and table creation stuff) and as a result do not see its full value.
    I DO NOT work for Best Buy. Whatever I post are just educated guesses or common sense.

  • Microsoft Office 2008 Invalid Product Key (PID)

    Hey all, i have just updated my Office for Mac Software which said that the update was "critical".
    After re-starting my Mac and clicking in MS Word the message reads: "Office for Mac has determined that your product key is invalid". My product key is Genuine as i am one of three registered users after purchasing the Student and Teacher version. I cannot open any Office files and am furious to be honest that this can happen!
    I have followed the following help on Mactopia but still cannot find these lines for putting into Trash: Can you please help me on this issue?
    If your copy of Office 2008 was installed with an invalid product key, or if you mistakenly used the same product key to install Office 2008 on more than one computer, you must remove the invalid product key and enter a valid product key to use Office 2008.
    In the Finder, select *_/Applications/Microsoft Office 2008/Office/OfficePID.plist_*, and then on the File menu, click Move to Trash.
    Select *_/Users/username/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 settings.plist*_, and then on the File menu, click Move to Trash.
    On the Apple menu, click Restart.
    After your computer restarts, open any Office 2008 application.
    The Office Setup Assistant opens.
    Accept the software license agreement, and then enter your valid product key.
    The product key is located on the back of the Office 2008 for Mac DVD sleeve or on the back of the Install Guide.
    Thank you in advance for your help and time!!!!!
    Dave
    Message was edited by: buddawave
    Message was edited by: buddawave

    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office. Please post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
    I have a live login and MS ID 4 my SkyDrive account but I only use my MS  touch with 8.1, SkyDrive and office 365 for mobility.
    And I still like to backup to my own server!!!
    What would be good is if I can put all the software licenses and product  keys of the software and keep a record of my mac addresses for  hardware  and even static IP's in a file or a secure location within the MS online  store.
    That's where MS wants me to get my computing needs from in future and I  will always be able to retrieve it in future but what about the $$$$$ I have  spent on software, hardware and applications prior to now???
    I know u guys love 2 collect data 4 marketing analysis,
    4 example I have an old PC that is still running a server from last century  - if you knew about it a simple script would allow you to offer upgrades or at  least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out 
    now...
    Why cant I add products previous online email purchases into the 1 MS live  ID account where I can keep it together? If you make that available I don't have  to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc 
    etc.
    What has brought me 2 this is I was looking for my office pro 2007 disks to  rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit  at all)
    I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO  DOWNLOAD the software - regardless of the key I used - I got the error message:  We are sorry, but we are unable to complete your request.•The Office 2007  Product Key
    provided is already associated with another user on this site.  Please log in with the user information originally used with this Office 2007  Product Key.
    That's crap - This is a clean brand spanker install of Win7 and there was  nothing b4 I put the oem drivers from Toshiba back on.
    I looked at dozens of support pages and forum blogs and tried for hours to  get a copy to download - including incognito and other logins but because my  default PC name is also my MS Windows live ID the same error was repeated.
    I keep away from the non MS sites for these things and with good reason -  there were heaps of similar users with the same issue or very close to it that  had downloaded from a supposed MS copy from eValue or digital river etc and the  next
    thing was total corruption of the OS.
    EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave  me a link to a slightly older version which will need updating and some reg edit  changes but so far, so good.
    The point is - what a crock !
    I should be able to just keep all my software, drivers, updates, service  packs, and versions that I have upgraded in the MS store.
    If Microsoft aren't going to support XP or Office 2003 and eventually 2007,  vista & Windows7 not far behind??? then that's still no excuse for them to  put these restrictions and limits when I OWN my copy of the software!!
    Unlike office 365 and SkyDrive space which is described in the T&C  (that we all read before ticking that radial button to agree of course) as ONLY  under a leased licence.
    IF Microsoft can support AND develop software that supports SQL2000  Servers, why is it so hard to archive and keep the same info for  everyone???

    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
    I have a live login and MS ID 4 my SkyDrive account but I only use my MS  touch with 8.1, SkyDrive and office 365 for mobility.
    And I still like to backup to my own server!!!
    What would be good is if I can put all the software licenses and product  keys of the software and keep a record of my mac addresses for  hardware  and even static IP's in a file or a secure location within the MS online  store.
    That's where MS wants me to get my computing needs from in future and I  will always be able to retrieve it in future but what about the $$$$$ I have  spent on software, hardware and applications prior to now???
    I know u guys love 2 collect data 4 marketing analysis,
    4 example I have an old PC that is still running a server from last century  - if you knew about it a simple script would allow you to offer upgrades or at  least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out 
    now...
    Why cant I add products previous online email purchases into the 1 MS live  ID account where I can keep it together? If you make that available I don't have  to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc 
    etc.
    What has brought me 2 this is I was looking for my office pro 2007 disks to  rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit  at all)
    I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO  DOWNLOAD the software - regardless of the key I used - I got the error message:  We are sorry, but we are unable to complete your request.•The Office 2007  Product Key
    provided is already associated with another user on this site.  Please log in with the user information originally used with this Office 2007  Product Key.
    That's crap - This is a clean brand spanker install of Win7 and there was  nothing b4 I put the oem drivers from Toshiba back on.
    I looked at dozens of support pages and forum blogs and tried for hours to  get a copy to download - including incognito and other logins but because my  default PC name is also my MS Windows live ID the same error was repeated.
    I keep away from the non MS sites for these things and with good reason -  there were heaps of similar users with the same issue or very close to it that  had downloaded from a supposed MS copy from eValue or digital river etc and the  next
    thing was total corruption of the OS.
    EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave  me a link to a slightly older version which will need updating and some reg edit  changes but so far, so good.
    The point is - what a crock !
    I should be able to just keep all my software, drivers, updates, service  packs, and versions that I have upgraded in the MS store.
    If Microsoft aren't going to support XP or Office 2003 and eventually 2007,  vista & Windows7 not far behind??? then that's still no excuse for them to  put these restrictions and limits when I OWN my copy of the software!!
    Unlike office 365 and SkyDrive space which is described in the T&C  (that we all read before ticking that radial button to agree of course) as ONLY  under a leased licence.
    IF Microsoft can support AND develop software that supports SQL2000  Servers, why is it so hard to archive and keep the same info for  everyone???

  • Can I re-install Office 2010 Product Key Card?

    I have a Office 2010 Product Key Card version. Do I need to remove it completely from one Windows 7 computer before I attempt to install it on a completely different Windows 7 computer.
    Or does that version of Office 2010 always need to stay with the first computer?
    If the latter is true, I wish that would have been spelled out in big, bold letters on the product box.
    Thanks.

    Hi,
    Yes, you can transfer Office 2010 to another PC.
    But please note that you must remove Office 2010 completely from the previous PC. You’ll also need to use telephone option in Activation Wizard to contact the activation center after you transfer Office 2010 to another PC.
    You can find your local custom support number on the link below.http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
    Melon Chen
    TechNet Community Support

  • Microstoft Office 2010 product key error

    I located the Office 2010 product key sticker on the side of my computer. It came pre-installed. When I type in the Product Key, I get an error message saying it is "Not a Valid Product Key". I have double checked that I am not typing the code in incorrectly and I cannot find multiple copies of Office 2010 installed.
    This question was solved.
    View Solution.

    LetsGoPerds wrote:
    I located the Office 2010 product key sticker on the side of my computer. ....
    Hi,
    No, that is NOT Office product key, it's Windows product key. Your machine has pre-installed TRIAL version. If you wish to continue to use it you have to buy e keycard. I really hate this practice from vendors and ALWAYS uninstall trial software on my computers. Please check the following link to buy product keycard.
        http://office.microsoft.com/en-us/buy/product-key-​card-FX101850744.aspx
    You can pay much cheaper for Home & Student version and a lot cheaper with a student id card.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP 4540s Invalid Product Key in answer file, Win 8 x64

    I baught 3 HP 4540s i5 laptops loaded all the same way and 1 is giving me uphill. When installing Windows 8 x64 I get to Select Region and Language, see the drive and select install.Installing windows Screen comes up and finishes "Getting files ready for Instalation".After that I get a error message:"The unattended answer file contains an invalid product key. Either remove the  invalid key or provide a valid product  key in the unattend answer file to proceed  with Windows Instalation" I tried to install with all 3 of the discs that came with the different laptops and same error. Only thing changes was I added aditional 4GB RAM (Corsair Value Select CMSO4GX3M1A1333C9), and swopped out the HDD with a OCZ Vector 128GB SSD. Any ideas as to what and where the problem lies?

    Ran into the same issue.  Same error message on a new Elitebook 9480m.  Saw this post and realized I had added CrucialRAM too.  So removed the RAM and restarted the installation and it proceeded without an issue.  Weird but true.  Thank you for sharing your experience as it helped me.  HP take note and address this issue please. Mhzman

  • Remove existing Microsoft Office server products and re-run setup

    Hi Folks,
    I would be great if some one help me,
    I have installed sharepoint 2007 in Windows 2008 R2, SQL Server 2008.I was able to access SP2007.
    For some requirement i have uninstall SQL 2008 and SP2007, but i didnt remove SP2007 from server.
    Note:
    But now i have installed new SQL2008 with licence while i install SP2007 Project server i am getting issue like "Remove existing Microsoft Office server products and re-run setup"
    I have removed 12 & 14 hive.
    My Query is: Anything needs to remove from server or what should i do for this issue?
    Thanks,
    Inguru

    Are you trying to install Office Web Apps 2013 on the same server as SharePoint Server 2013? Sorry I could not figured that part from your post. If you are installing OWA on SP 2013 server then it is not possible in SP 2013. You will need to install OWA
    on different server where SharePoint is not installed. Basically a dedicated OWA server(s).
    Check following article out.
    http://technet.microsoft.com/en-us/library/ff431687.aspx
    Amit

  • Invalid Product Key!!! Please help me???

    I got my macbook less then a month ago and Microsoft office mac (home and student addition) was already installed on it. I can open word etc. from the desktop but as soon as I receive something over email it says i must enter my product key. Whenever I enter it, it says invalid key. I have located it of the back sleeve of the installation cd but still it does not work.
    Please Help?

    Hi Jess_Lindsay - As Office isn't an Apple product, your best option here is to post your question in the Office for Mac forum on Microsoft's site:
    http://www.officeformac.com/productforums/

  • Invalid product key code

    hi, just bought my son a Satellite L500 for xmas, we are trying to set up emails and asks for the 25 key product code, however, when we enter the code it comes up with invalid last digit. Any thing I'm doing wrong ? Thanks

    Satellite A505-S6960 (PSAP0U-007007B)
    Downloads are here. 
    The B means the computer was refurbished by Toshiba.
    I know you don't believe you have a trial edition. But that laptop would have been refurbished to its original state, which includes Microsoft Office Home and Student 2007 Edition, 60-day trial.
    You should be able to activate the trial period this way.
       Microsoft Office Home and Student 2007 60 day trial Activation
    -Jerry

  • Office 2013 product key for Miix 2 and other SST devices

    With the 8" "SST" tablets, Microsoft has included a free version of Office 2013 Home and Student edition. I have a Miix 2 and want to reinstall a clean version Windows and install a clean version of Office.
    How do I obtain the license key from Lenovo? I did not have a key in the box when I purchased the device.
    This reference article is not relevant since the "SST" devices include a free license and it is only available through Lenovo. I've already reached out to Microsoft and Amazon.com (the reseller in my case) and neither can provide the key.
    I'm currently not able to restore from the recovery partition.
    Ref (regarding SST devices): http://www.microsoft.com/oem/en/products/devices/Pages/windows-8-sst.aspx#fbid=6J2ZSCultHV
    Ref (not applicable): http://forums.lenovo.com/t5/General-Discussion/Microsoft-Office-Activation/m-p/1406523#M19871

    For assistance with a Microsoft Office installation issue, please post your question in the appropriate
    Microsoft Office Community Forum.  Thank you!
    Carey Frisch

  • Office 2010 Product Key blocked

    I have installed Office 2010 again on a rebuild of Windows 7 and when I try to change the
    product code so that it is activated it locks up.     When I go to your site and put in the product
    code it says it is blocked.
    I bought the product with a new computer and it worked for a long time.  Now with rebuilding Windows 7
    and reinstalling office the code is blocked.
    How do I get it unblocked without playing lots of games and filling many forms?  If I can't I will stop buying MSFT
    products and make do with other products, mostly free ones...

    Hi,
    If you want to re-use the product key on a rebuild machine, please contact the customer service to migrate the product key:
    http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Office 365 downgrade for Office 2010 Product Key

    Hi,
    I just would like to inquire if it is possible to downgrade the Office 365 that was purchased from a vendor.  The vendor specifically assured us that there would be product keys that would be given and we would be able to use it in on our existing Office
    2010 products.  But unfortunately, it does not work.
    The vendor is no longer answering our calls, emails text messages, etc after he has received the payment for the Office 365.  
    We are located in Riyadh, Saudi Arabia.
    Thanks in advance.

    Hi,
    Who is that vendor? What did they tell you in detail?
    In this forum we mainly discuss technical questions about Office products, for the purchase and activation questions, I suggest you contact your local customer service.
    You should be able to find your local customer service number from this link:
    https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Lost Office 2011 product key after time machine restore

    Hi I am high school student, recently I reinstall os x 10.8.4 because it was getting buggy and then I restored using my time machine backup. Everything was fine all the program and files, Adobe Master Suite, lightroom 5, all restored but MS Office 2011 when I opened it, it asked me for the product key... The Office 2011 it is a legit version but it is an educational version so it was put on my our IT department before I even got this mac so I never knew the product key... So there aren't a box or email sent my microsoft, nothing, it was just there when I got it.
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    Sorry, mis-typed.  That should have been Transmit FTP app.  So when I launch any of those apps, I am asked for the license key again...

  • Download Microsoft Office with product code

    Last year I bought Microsoft Office for my Mac. This year I bought a Macbook Pro, but I moved to Vietnam before I could download Microsoft. I don't have the disk, but I have the product code. Can I still download it free of charge? I'm not sure what version I would have bought of microsof, but it would have been the newest version as of September 2011.
    Please help, I need it for school.
    Thank you!

    Go to Microsoft's site & look for what you purchased, download it & enter your product key. I suspect you purchased Office for Mac '11:
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