Microsoft office isn't working on my Mac anymore
I have tried to open Microsoft Word on my Mac for the past week and it won't let me login. My product key is also claimed to be invalid. It is already downloaded on my computer and has been for about 3 months now. It just started doing this. The error code is 0x80048823. How do I fix this? I have already tried restarting my computer. Microsoft Office is not working at all. It comes up as if I'm a new user saying enter product key, sign in to existing acct, or 30 free-trial. I try signing in and that's when it gives me an error code. I tried entering my product key to reinstall it maybe? That's when it said product key invalid. I need them to work ASAP! I am a college student and this is extremely inconvenient.
USUALLY, when you're asked to log in (if you're running Office 2011) the app is asking you to log into your Office 365 account. I just had my logic board replaced AND installed a higher capacity SSD, having to clone my old SSD to the new one. I got the message that you describe BUT I do have an Office 365 account.
You might get lucky calling MS: or, as Bob suggests, post on the Office for Mac users forum.
Good luck,
Clinton
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Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-03-04 12:04:03 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.8.150116
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: MSXML
Blame Module Version: 14.4.8.150116
Blame Module Offset: 0x00003125
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
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You might need to reinstall Office. It should work without problem (well, at least as little problem as Office can muster). -
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Upgraded to maverick now cant open any microsoft office 2011 applications. this is the massive error report i get
Process: Microsoft Word [539]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.8 (14.3.8)
Build Info: Unknown-130913~0
Code Type: X86 (Native)
Parent Process: launchd [165]
Responsible: Microsoft Word [539]
User ID: 501
Date/Time: 2013-11-06 15:43:48.577 +0000
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: D1B4BE1F-80F5-7003-315A-C41D917C2ADE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
VM_ALLOCATE 0000000000001000-0000000000089000 [ 544K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 MicrosoftComponentPlugin 0x022b0c45 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 313
1 MicrosoftComponentPlugin 0x022b0b46 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 58
2 MicrosoftComponentPlugin 0x022b0990 McpGetLayerState + 706
3 MicrosoftComponentPlugin 0x022b0788 McpGetLayerState + 186
4 MicrosoftComponentPlugin 0x022b013f McpCreateNewWindowWithLayout + 88
5 WLMUser 0x04ccd657 WLM_CallHookById + 419
6 WLMUser 0x04ccc75a CreateWindowExA + 2149
7 WLMUser 0x04cccd07 CreateWindowExA + 3602
8 WLMUser 0x04ccc868 CreateWindowExA + 2419
9 WLMUser 0x04ccc591 CreateWindowExA + 1692
10 WLMUser 0x04ccbed8 CreateWindowExCF + 268
11 WLMUser 0x04ccab3f SetKeyboardState + 1718
12 WLMUser 0x04cc8c8a WlmUser_FrameworkInit + 746
13 WLMUser 0x04cc89d7 WlmUser_FrameworkInit + 55
14 WLMUser 0x04cd34cb _WlmStartup + 86
15 com.microsoft.Word 0x0008b55b 0x89000 + 9563
16 com.microsoft.Word 0x0008b1cb 0x89000 + 8651
17 com.microsoft.Word 0x0008b0c7 0x89000 + 8391
18 com.microsoft.Word 0x0008b0a6 0x89000 + 8358
Thread 1:
0 libsystem_kernel.dylib 0x90fc7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a960dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a964cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x90fc7992 kevent64 + 10
1 libdispatch.dylib 0x90a4c8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x90a4c556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x90fc7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a960dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a964cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x90fc6b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9a2d605b nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x960c1641 +[NSThread sleepForTimeInterval:] + 170
3 MicrosoftComponentPlugin 0x022b54d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x96093f2e -[NSThread main] + 45
5 com.apple.Foundation 0x96093e86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x9a95f5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x9a95f485 _pthread_start + 130
8 libsystem_pthread.dylib 0x9a964cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x90fc7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a960dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a964cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x90fc7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a960dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a964cce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x90fc7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a960dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a964cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x022b0c08 ecx: 0x024fd0c4 edx: 0x024fdf74
edi: 0x022b0e6e esi: 0xbff772e8 ebp: 0xbff77268 esp: 0xbff77230
ss: 0x00000023 efl: 0x00010202 eip: 0x022b0c45 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x89000 - 0x1e05feb +com.microsoft.Word (14.3.8 - 14.3.8) <BAF4C0FB-36F0-7698-E28D-8E74FE93CAE1> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x21fe000 - 0x2217ff7 +mbukernel (14.3.8) <1D1D6160-BA27-9BB6-0E52-536521BA752F> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x222e000 - 0x226bff3 +MicrosoftSetupUI (14.3.8) <49F85ABF-6DBA-8DC4-D84E-66546EADF468> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x22a9000 - 0x24dfff3 +MicrosoftComponentPlugin (14.3.8) <89D23FB0-686F-4451-8750-F3C5A5502658> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x259d000 - 0x260efe7 +Netlib (14.3.8) <44E8C742-3829-5F83-A459-2241A633E61C> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2628000 - 0x26cdfeb +MicrosoftOLE (14.3.8) <0A492AA8-49F0-5037-A6C6-8AD438477BBB> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26f1000 - 0x2790ffb +MicrosoftOLEAutomation (1) <7F34CD12-00F7-390C-1D82-3466614AF41F> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27bf000 - 0x27ccfff +merp (14.3.8) <4E9DFD77-E3C1-134B-908B-25721F699BBE> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27d7000 - 0x29cbfeb +MSXML (14.3.8) <2E8E4B2E-C704-2FB0-C24C-10D7C476D253> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a3c000 - 0x31a6fef +MicrosoftOffice (14.3.8) <43F1598A-2D8F-E07B-60F6-D5EF0C58111A> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x3302000 - 0x4191fef +OfficeArt (14.3.8) <C38785A7-5742-D05C-4586-B473419E223B> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4453000 - 0x445dff7 +MicrosoftOleo (14.3.8) <0C95CF23-86DE-E7F1-57E5-7E82930CFA38> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x446a000 - 0x4481ff3 +MicrosoftMathFont (14.3.8) <E33D75DB-F95D-9C19-0899-3C7C6C195909> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x448a000 - 0x4901ff7 +MicrosoftChartPlugin (14.3.8) <56B0A9A5-B881-6207-CA7F-F9F72E13839E> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a46000 - 0x4b8dff7 +MicrosoftPTLS (14.3.8) <C7F5BC89-303B-7A5A-32B0-4FB5D10074EC> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4b98000 - 0x4bceff7 +MsgrLibClient (14.3.8) <F52BE5A4-4783-4401-E2E4-9E3FF05FFAB7> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bf1000 - 0x4c33fe7 +MBURibbon (14.3.8) <037295CB-DC29-4C7F-D6EA-2D291961A9B1> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c5a000 - 0x4c9cfe3 +MViewLib (14.3.8) <C04DD601-19FD-220B-1B43-0B277AFE2018> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4cc7000 - 0x4d24ff7 +WLMUser (14.3.8) <27D3E20F-D702-9DC5-03CE-0A8EAB2D7844> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d4b000 - 0x4d75fff +WLMGraphicsDevice (14.3.8) <DF1017C3-7D4A-EA9F-12F7-8CB2F8EC2F6E> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d93000 - 0x4dc0fe3 +WLMKernel (14.3.8) <FA6467BE-8BFF-DEDD-ECE7-D0F959F7DD4D> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dd9000 - 0x596aff7 +Gfx (14.3.8) <22501916-D338-322C-BB39-C7336A215A52> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59e4000 - 0x5da0ff7 +SmartArt (14.3.8) <7D517ECF-81FE-0E22-9FB3-CF0EB3AF0094> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e6c000 - 0x5ed2ffb +MicrosoftCloudServices (14.3.8) <9C278F6A-F821-6CFD-6859-F72642909C7D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5ef5000 - 0x5ef9ff3 +mbustrings (14.3.8) <2E8A30F7-B018-F957-3D1C-FB4E0EE48B0C> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5f02000 - 0x5f04ff7 +mbulocale (14.3.8) <13EE7358-B49D-1124-075E-722C428C00A1> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5f0c000 - 0x5f2dfeb +wlmstrings (14.3.8) <ABF60A79-7B77-B86C-E650-A13E2A806590> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f3b000 - 0x5f92ffb +CocoaUI (14.3.8) <1C7B6378-1277-5087-BF96-72CF7CD7A078> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5fc7000 - 0x6105fef +MicrosoftOfficeDRM (14.3.8) <01BE98A1-6355-BE6D-2E2E-86FA549F3E29> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6134000 - 0x614cfeb +ThreadPool (14.3.8) <7C18EC3A-BD05-FF16-2D5B-4DAFD070B6D0> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x615b000 - 0x61a5fef +MicrosoftMenuLibrary (14.3.8) <3292BA7A-ACE1-5C9B-36CD-5CB568D45622> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x61bd000 - 0x61f1fe3 +StdUrlMoniker (14.3.8) <FFADEF49-972C-3AA4-F2FA-E704B2DB082D> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x6201000 - 0x6258fe7 +Uniscribe (14.3.8) <99A29EB4-CD12-F736-CC2E-CBAF58B5215B> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x6274000 - 0x6282ffb +mbuinstrument (14.3.8) <38C72430-E78B-8143-0C5A-B57F59E538ED> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x628d000 - 0x629efe7 +WinCrypto (14.3.8) <ED0D4573-D38A-CA16-D907-066AAAC7C4AE> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x62a8000 - 0x63c3ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63db000 - 0x6414fe3 +molc (14.3.8) <EF333912-5548-2682-53A3-B891CFFEFCFF> /Applications/Microsoft Office 2011/*/molc.framework/Versions/14/molc
0x6429000 - 0x642cff7 +mbunamedstrings (14.3.8) <EC54E797-6EE0-BD28-0658-C243B335454C> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x6433000 - 0x6434ff7 +CocoaTooltipParser (14.3.8) <837D63A3-5388-DA4C-3820-B6FE77FF52FA> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x643a000 - 0x64a3ff3 +DocEx (14.3.8) <2DF96249-0200-6CF1-0069-80324CE70E69> /Applications/Microsoft Office 2011/*/DocEx.framework/Versions/14/DocEx
0x64b5000 - 0x64ceff3 +WinHttp (14.3.8) <2BF7BE87-C5F8-137F-F0B4-0FBE327900CC> /Applications/Microsoft Office 2011/*/WinHttp.framework/Versions/14/WinHttp
0x64da000 - 0x64e5ff7 +MicrosoftCredui (14.3.8) <13442326-5956-7AF2-A477-D48A2A8E7FFC> /Applications/Microsoft Office 2011/*/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
0x64ef000 - 0x64effff +MicrosoftDDCS (14.3.8) <776A215E-3DFD-C3EB-8C3E-F548C09BDF3B> /Applications/Microsoft Office 2011/*/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
0x64f4000 - 0x64fefef +WinAPIUI (14.3.8) <F5CB28E6-AC46-D801-F391-6138DE533122> /Applications/Microsoft Office 2011/*/WinAPIUI.framework/Versions/14/WinAPIUI
0x650b000 - 0x695bff7 +MicrosoftCSI (14.3.8) <2D10BDA7-217D-1E9D-4208-5CC50C77B263> /Applications/Microsoft Office 2011/*/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
0x6a31000 - 0x6b2ffef +MetEx (14.3.8) <BC46A189-96F4-13E5-2D51-D22868E9D1BE> /Applications/Microsoft Office 2011/*/MetEx.framework/Versions/14/MetEx
0x6b7f000 - 0x6b8bff3 +MicrosoftFBA (14.3.8) <A9752A6A-7BAC-59AA-E897-A3B5332C3954> /Applications/Microsoft Office 2011/*/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
0x6b98000 - 0x6df5ffb +XPG (14.3.8) <4F15D99F-85EE-2A54-A4F7-6E2D9CE5D0BC> /Applications/Microsoft Office 2011/*/XPG.framework/Versions/14/XPG
0x6e28000 - 0x6e2efe7 +MicrosoftFS (14.3.8) <80D22F8B-7FB0-E896-F2CE-05DE029AED85> /Applications/Microsoft Office 2011/*/MicrosoftFS.framework/Versions/14/MicrosoftFS
0x6e36000 - 0x6e45ff3 +MicrosoftWlmFile (14.3.8) <FBE3F997-EAFA-04BD-42BB-9056DC0A7EBF> /Applications/Microsoft Office 2011/*/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
0x6e4e000 - 0x6ef0fe7 +MicrosoftWebServices (14.3.8) <E8ED6755-574C-F3F3-9157-A4665C5DADD9> /Applications/Microsoft Office 2011/*/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
0x6f09000 - 0x7054fef +Oimg (14.3.8) <D66A590B-816F-3F7C-E50D-A30527B6B682> /Applications/Microsoft Office 2011/*/Oimg.framework/Versions/14/Oimg
0x8fecc000 - 0x8fefe417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90014000 - 0x9001cfff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x90411000 - 0x90581fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90582000 - 0x905ecff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x905ed000 - 0x906d0ff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib
0x906d4000 - 0x90950ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x90951000 - 0x90a45fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90a46000 - 0x90a48fff libsystem_configuration.dylib (596.12) <1C31C3F6-568D-3854-AE03-A5DA2F39297E> /usr/lib/system/libsystem_configuration.dylib
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0x9a96f000 - 0x9a9c4fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9aa8d000 - 0x9aabfffb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9aacc000 - 0x9ab41ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9ab42000 - 0x9abadff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9abae000 - 0x9abdfffd com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9abe3000 - 0x9abe6ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9abe7000 - 0x9afacff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9afad000 - 0x9afc3ff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x9afc4000 - 0x9afc6fff com.apple.SecCodeWrapper (3.0 - 1) <29ECC157-F444-31FE-99CC-A9289FF3AC8D> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x9b158000 - 0x9b442fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9b443000 - 0x9b44bffe libGFXShared.dylib (9.0.83) <35644AAA-B1E7-367C-90C0-378024F8A46A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9b44c000 - 0x9b489ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9b48a000 - 0x9b4e6ffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9b50a000 - 0x9b80bff1 com.apple.AOSKit (1.06 - 176) <E5067665-E177-37FF-AD38-0D995FB79741> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x9b89b000 - 0x9b89bfff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b89c000 - 0x9b89effb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9b89f000 - 0x9b8baff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9b8bb000 - 0x9bd62fe7 com.apple.CoreAUC (6.22.08 - 6.22.08) <3F9E2986-8FF9-3339-A0C8-DC1186C4A5EC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9bd63000 - 0x9bd65fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9bd66000 - 0x9bd8efff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x9bd8f000 - 0x9bda3ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9bda4000 - 0x9c0caffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 732
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=298.2M resident=77.7M(26%) swapped_out_or_unallocated=220.5M(74%)
Writable regions: Total=106.5M written=4012K(4%) resident=5984K(5%) swapped_out=0K(0%) unallocated=100.7M(95%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 120K
CG image 4100K
CG shared images 180K
Kernel Alloc Once 4K
MALLOC 41.1M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 67.1M
VM_ALLOCATE 16.9M
__DATA 22.7M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 53.5M
__OBJC 4036K
__PAGEZERO 4K
__TEXT 244.7M
__UNICODE 544K
mapped file 82.7M
shared memory 4K
=========== =======
TOTAL 570.1M
TOTAL, minus reserved VM space 570.1M
Model: MacBookAir6,1, BootROM MBA61.0099.B04, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.12f135
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS0128F, 121.33 GB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6If you search this forum you'll see lots of discussion re this.
Office does work....
Just only Office 2008 and 2011 (you'll need to update *before* you go to Lion )
Regards,
Shawn -
Cannot open microsoft office 2011 14.3.2 on mac 10.8.3
When I try to open a microsoft office application, I get
Process: Microsoft Word [6639]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [145]
User ID: 501
Date/Time: 2013-04-29 13:55:06.422 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 5026 sec
Crashes Since Last Report: 10557
Per-App Crashes Since Last Report: 4
Anonymous UUID: 080C9A6A-50DF-3245-101C-76314134D15C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
Referenced from: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Reason: image not found
Binary Images:
0x87000 - 0x1e00ff7 +com.microsoft.Word (14.3.2 - 14.3.2) <F90ED95C-C531-888A-26A9-37DF5EE23316> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x21f5000 - 0x220eff7 +com.microsoft.mbukernel (14.3.2 - 14.3.2) <9C83117D-2CE5-7111-4DEF-A8EE4FE227D0> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2222000 - 0x225ffe3 +com.microsoft.setupui (14.3.2 - 14.3.2) <A3760372-85F1-D711-9B0E-E97964229D32> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x229b000 - 0x24d1ff3 +com.microsoft.mcp (14.3.2 - 14.3.2) <D63D7713-0526-691F-2D57-0F1E8095BFA2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x258e000 - 0x25fffff +com.microsoft.netlib (14.3.2 - 14.3.2) <0B4F624F-6004-55FE-B0FD-266D9BA076A3> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2615000 - 0x26bafeb +com.microsoft.ole (14.3.2 - 14.3.2) <90CB76F3-F3B7-2493-6FC5-ACBC7B41E205> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26db000 - 0x277affb +com.microsoft.oleautomation (14.3.2 - 14.3.2) <6D3FE33E-1FAC-6412-97C4-0EA80ECBA84A> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27a8000 - 0x27a8fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x27ab000 - 0x2a27ff7 com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x2ad0000 - 0x2adcfeb +com.microsoft.merp (2.2.4 - 2.2.4) <F5256EC6-A40F-F630-A0BB-555907CB4A6A> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x2ae6000 - 0x2cdafeb +com.microsoft.msxml (14.3.2 - 14.3.2) <C741B444-860C-84BA-BDD8-913BA17B5131> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2d49000 - 0x34b3ffb +com.microsoft.office (14.3.2 - 14.3.2) <2BC787DE-B15F-644B-4BD6-61B384BE2AF4> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x360b000 - 0x449aff7 +com.microsoft.officeart (14.3.2 - 14.3.2) <7F19C9B4-E25B-C0DA-EEB3-29F2F24F38A8> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4758000 - 0x4762ff7 +com.microsoft.oleo (14.3.2 - 14.3.2) <DA35E3BD-787A-F2AD-BEB0-2F7172911209> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x476b000 - 0x4782ff3 +com.microsoft.mathfont (14.3.2 - 14.3.2) <70F8C080-46D2-11E6-710E-1DF390BF748D> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x4787000 - 0x4bfeff7 +com.microsoft.chart (14.3.2 - 14.3.2) <59B6FE11-3DB7-78B5-D111-D7036590518F> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4d43000 - 0x4e8aff7 +com.microsoft.msls3 (14.3.2 - 14.3.2) <71109329-3B3C-9BE4-55BF-3357CC113D58> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4e94000 - 0x4ecaff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <3C6B8534-0C8B-1563-542A-FB4C0BF4D1FC> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4ee9000 - 0x4f2bfe7 +com.microsoft.ribbon (14.3.2 - 14.3.2) <A4AFE596-4795-5CDC-11B4-B3DC830CB3B8> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4f4e000 - 0x4f90fe3 +com.microsoft.mviewlib (14.3.2 - 14.3.2) <FC5F0294-016B-7F77-9D42-18C700DEDEF0> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4fb7000 - 0x5014ff7 +com.microsoft.wlmuser (14.3.2 - 14.3.2) <C01365CE-D8FB-FFBE-BB1A-E35A84E3F0D2> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x5037000 - 0x5061fff +com.microsoft.wlmgraphicsdevice (14.3.2 - 14.3.2) <3EBFA99C-7AA1-82EE-FA42-175DCEA26115> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x507b000 - 0x50a8fe3 +com.microsoft.wlmkernel (14.3.2 - 14.3.2) <E17C1920-C2B8-1933-27A8-070484DE4AC1> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x50bd000 - 0x5c4eff7 +com.microsoft.gfx (14.3.2 - 14.3.2) <23F3C91D-B8F5-9896-E420-C33863DF7DDA> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x5cc5000 - 0x6081ff7 +com.microsoft.igx (14.3.2 - 14.3.2) <94E58118-6B64-8DB5-E172-3BB4D0F18D95> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x614b000 - 0x61b1fe7 +com.microsoft.mbuCloudServices (14.3.2 - 14.3.2) <F6DC6E44-9E92-BC50-7712-FF69C0DE5C25> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x61d2000 - 0x61d6ff3 +com.microsoft.mbustrings (14.3.2 - 14.3.2) <2F58EB02-9BAA-E457-3393-3D64529757A1> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x61dd000 - 0x61dfff7 +com.microsoft.mbulocale (14.3.2 - 14.3.2) <C48A6248-B004-1288-B4DC-F443646BFDD1> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x61e5000 - 0x6206feb +com.microsoft.wlmstrings (14.3.2 - 14.3.2) <80A5D386-4C9C-7660-6F80-BF8D21E30C90> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x6212000 - 0x6269ffb +com.microsoft.CocoaUI (14.3.2 - 14.3.2) <A1C5676B-68D3-05E1-52AA-E6692FCC7C25> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x629c000 - 0x63dafef +com.microsoft.MicrosoftOfficeDRM (14.3.2 - 14.3.2) <CBB8E7E9-70D6-53D9-AE12-A4EDE5B23776> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6408000 - 0x6420feb +com.microsoft.threadpool (14.3.2 - 14.3.2) <B4983E77-84CD-7F58-7697-0D9701425D7D> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x642e000 - 0x6478fef +com.microsoft.menulib (14.3.2 - 14.3.2) <1974514A-FB0A-21B5-9448-B7DB30AB7865> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x648f000 - 0x64c3fe3 +com.microsoft.urlmon (14.3.2 - 14.3.2) <FD0ABD46-D54E-9418-0049-BE2D1491A616> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x64d2000 - 0x6529fe7 +com.microsoft.uniscribe (14.3.2 - 14.3.2) <186B3882-0C79-7206-10FB-1414393D142D> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x6544000 - 0x6552fe7 +com.microsoft.mbuinstrument (14.3.2 - 14.3.2) <B0709A72-E777-B0ED-B593-4EEEAE18A65A> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x655c000 - 0x655cfff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x8fe86000 - 0x8feb8e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9031c000 - 0x9031cfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90d5a000 - 0x90f42ffb com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9100d000 - 0x91185ff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x917c5000 - 0x917dafff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9216e000 - 0x9227b057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x925f0000 - 0x925f9ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92b44000 - 0x92b44fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92b77000 - 0x92b77fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93a24000 - 0x93a27fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94a38000 - 0x94a93fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x94b44000 - 0x94b44fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x95477000 - 0x95795ff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x963bb000 - 0x963bffff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x963c0000 - 0x967a3fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9698f000 - 0x969f3ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x976de000 - 0x97775ff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x97af0000 - 0x986acff7 com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06130000 / 5Reinstalling Office will have no effect.
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
IPhoto, Skype, Microsoft Office, Chrome - nothing works on Mountain Lion
I upgraded to Mountain Lion yesterday and haveno end of problems - nothing works - Google Chrome, iPhoto, Microsoft Office, Skype - you name it. How can all this mess be resolved quickly? It feel that I don't have a computer at home!
I have the exact same issue.
Chrome, iPhoto and Evernote all crash on load. Have tried to wipe them completly with AppCleaner and reinstall but still crash. I don't think its a problem with the programs, they all seem to report the same crash, could be a core OSX fail?
All give similar crash reports as below.
Process:
Google Chrome [808]
Path:
/Applications/Google Chrome.app/Contents/MacOS/Google Chrome
Identifier:
com.google.Chrome
Version:
20.0.1132.57 (1132.57)
Code Type:
X86 (Native)
Parent Process: launchd [136]
User ID:
501
Date/Time:
2012-07-27 19:52:23.393 +1000
OS Version:
Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report:
32682 sec
Crashes Since Last Report:
10
Per-App Interval Since Last Report: 59 sec
Per-App Crashes Since Last Report: -18
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000ac201000
VM Regions Near 0xac201000:
__OBJC
00000000ac200000-00000000ac201000 [
4K] rw-/rwx SM=PRV /usr/lib/libobjc.A.dylib
--> Submap
00000000ac201000-00000000ac202000
r-x/rwx process-only submap
__IMPORT
00000000ac201000-00000000ac202000 [
4K] rw-/rw- SM=COW /usr/lib/libobjc.A.dylib
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0xac201000 objc_assign_ivar + 0
1 libobjc.A.dylib
0x92464d47 object_setIvar + 353
2 libobjc.A.dylib
0x92464bda object_setInstanceVariable + 80
3 com.apple.AppKit
0x9143c461 -[NSNibOutletConnector establishConnection] + 486
4 com.apple.AppKit
0x9140e15f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1002
5 com.apple.AppKit
0x916257d0 -[NSNib _instantiateNibWithExternalNameTable:] + 634
6 com.apple.AppKit
0x916254a2 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 166
7 com.google.Chrome.framework
0x00395118 ChromeMain + 3217304
8 com.google.Chrome.framework
0x023f316b ChromeMain + 37156843
9 com.google.Chrome.framework
0x023f3dc2 ChromeMain + 37160002
10 com.google.Chrome.framework
0x023f2a1d ChromeMain + 37154973
11 com.google.Chrome.framework
0x0095367b ChromeMain + 9239803
12 com.google.Chrome.framework
0x00952840 ChromeMain + 9236160
13 com.google.Chrome.framework
0x000839a9 ChromeMain + 41
14 com.google.Chrome
0x0007bf58 main + 24
15 com.google.Chrome
0x0007bf16 0x7b000 + 3862 -
Microsoft office no longer works?
after loading moutain lion microsft office no longer will work
larryfoster wrote:
after loading moutain lion microsft office no longer will work
Hello,
Do you have Microsoft Office:Mac 2004? If your answer to the last question is yes, then the cause of your issue is the fact that OS X Mountain Lion does not support PowerPC-only applications. Microsoft Office:Mac 2004 ran on Intel-based versions of OS X with the help of Rosetta a dynamic translator that synched PowerPC applications to run on Intel-based Macs. Unfortunately, Apple stopped supporting Rosetta since the release of OS X 10.7 and the last version capable of running the translator is OS X 10.6 Snow Leopard. Your only solution is to invest in a newer version of Microsoft Office:Mac (the most current is 2011; although Office:Mac 2008 will run with no problems under Mountain Lion) wich can be found online in Microsoft's Mac Software website.
If you have a version newer than Microsoft Office 2004, then your problem could be caused by something else, in which case we will need more information.
Hope this helps and welcome to Apple Discussions! -
Microsoft Office 2008 will not open on mac?
Okay, so whenever I try to open ANY office applications, my mac (version 10.6.8) brings up a screen title MICROSOFT _____ cannot be opened because of a problem. I cannot uninstall it, because the uninstaller does not open either. The Microsoft Office 2008 folder is in my Applications folder.
Here are the problem details:
Process: Microsoft Excel [10053]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [189]
Date/Time: 2013-06-19 15:51:53.541 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2012959 sec
Crashes Since Last Report: 42
Per-App Crashes Since Last Report: 3
Anonymous UUID: 08BA1A14-E144-4EB7-951A-4B7C77507552
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.fr…
Referenced from: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Well, how about delete the entire Microsoft 2008 folder and get it back from the "Time Mchine" backup if you got one. Did you ever back-up your system?
It doesn't have to be a recent backyp, any backup from TM or CarbonCopyClone will do the trick. Or copy the entire directory folder of MS 2008 on a flush stick and move it/copy it on a OS X 10.5 machine into the Applications folder like your were before you got the 10.6 upgrade and see if works there. If you don't have the Microsoft 2008 disk or some old backyps or some 10.5 system running you are out of luck. There is no way to reinstall without any of these.
(RoyalFlush) -
Microsoft Office will not work with Lion!
Have just installed Lion, now I can not use microsoft office (Word,XL,PPS), message says "POWERPC applications no longer supported" Any help appreciated.
Sounds like you are using Office 2004 or earlier and if so, as the error message provide indicates, PowerPC applications are no longer supported with Lion, and Office 2004 was witten for Macs with a PowerPC processor. The reason PowerPC applications worked on Macs with Intel processors prior to Lion was due to what is called Rosetta, which is no longer supported with Lion.
I believe Office 2008 or whatever the next version was after 2004 and Office 2011 is supported since these are witten for Macs with an Intel processor with OS X. -
I never upgraded to Maverick because of a pop-up warning that suggested my older Microsoft Office program would no longer work. Don't really want or need to deal with paying for a new Office, esp a subscription based on. Trying to decide if upgrading is worth the hassel or if it is even a problem. Thanks for your help! Ken B, Ashland Oregon
MS Office 2004 has not been compatible with OS X since Lion, OS X 10.7. You will need to either purchase a new license of MS Office or you can use one of the free MS Office look alikes such as LibreOffice (http://www.libreoffice.org/). You also may still be able to find MS Office for Mac 2011 which works fine on Yosemitie, you can find that on Amazon and even Ebay.
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