Microsoft Office Pro plus 2013 installation wizard pops up everytime I open a Word document or a new page.

Microsoft Office Pro plus 2013 installation wizard pops up everytime I open a Word document or a new page. I realize that other people have the same problem. However no answer has been found to stop this problem. I wonder if there is a
way. Hope someone is able to tell me and the others.

Hi,
By the installation wizard, do you mean the First Run screen? If yes, please follow the steps below to disable it:
STEP ONE: If you have not already, download the Office 2013 Administrative Template files. These can be downloaded from
http://www.microsoft.com/en-us/download/details.aspx?id=35554
STEP TWO: Copy the ADMX files to %systemroot%\PolicyDefinitions and the ADML files to the language specific folder (such as en-us) under %systemroot%\PolicyDefinitions.
STEP THREE: Using the Group Policy Management Editor go to User Configuration | Administrative Templates | Microsoft Office 2013 | First Run |
STEP FOUR: Set the Disable First Run Movie to Enabled and the Disable Office First Run on application boot to Enabled
Please check the result then.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

Process msiexec.exe initiated Server restart due to complete/configure MS Office Pro Plus 2013

Hello once again, today we had a strange issue. It appears that a plugin for Office Pro Plus 2013 or indeed Office itself initiated a restart of the Remote Desktop Server it was installed on. This is obviously not an ideal situation as it ends up terminating
sessions of all users that are connected to the server.
This is the text from the Event Log:
The process msiexec.exe has initiated the restart of computer XXXXXXXXX on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x80030002
Shutdown Type: restart
Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'Microsoft Office Professional Plus 2013'.
The Event ID is 1074 / Source is User32 /
Is there a way to prevent this happening in future.

Hello Dave,
I started having the same issue on our Remote Desktop Server, Windows 2008 R2 with Office Pro Plus 2013 connecting to O365 mailboxes. The server has been set up for months and only started this behaviour. When I trawled through the logs and found
the entry you list I also checked the application log at the same time. In the Application log I found an entry with source MsiInstaller and event id 11728 detailing that an install was in progress. I could see on the Geenral TAB of this entry
that a single user had initiated this install. It should be noted that the user was not an Administrator, however they were new. When I logged on as the user and opened outlook it did come up with a window saying it was completing the install and
asked them to reboot. It does this every time you open outlook unless you open it in safemode.
I tried a number of things to fix it:
1. Disable add-ins. (No effect)
2. Reset outlook profile. (No Effect)
3. Deleted user profile from the Remote Desktop Server, renamed the relevant profile in "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" and renamed the folder in "c:\users". (No effect)
My next step was going to be to delete the users profile completely. Before I did that I created a new test user and logged on to see if it was affecting all new users. I logged on with the user and it did not have a problem.
Strangely now when I log on as the original user having the issue the problem is gone.
I will monitor the situation, but at the moment it is fixed.
Tony
"This is the stickiest situation since sticky the stick insect got stuck on a sticky bun"

Remote Desktop Service activation of Office Pro Plus 2013

The Activation of Office Pro Plus 2013 is not "sticking" in a 2008 R2 RDP Session. Office Pro Plus 2013 is installed on the RDS Host. Users authorized to access via their Office 365 Pro Plus Subscriptions.
Office Pro+ 2013 is installed and activated with appropriate MAK. Every few days or so a handful of RDS users are requested to activate the Office they are using during their sessions.
Any guidance would be phenomenal!
Thanks
-Patrick

you can refer to this blog:
http://technet.microsoft.com/en-us/library/dn782858(v=office.15).aspx

"Microsoft Office Professional Plus 2013 encountered an error during setup."

"Microsoft Office Professional Plus 2013 encountered an error during setup."
Can anyone help me?

Hi,
Please first make sure you have completely uninstalled previous installed version of Office. We can use Fix it tool in the following KB article:
http://support.microsoft.com/kb/971179/en-us
http://support.microsoft.com/kb/2739501/en-us
Also try to disable all your security programs when you try installing Microsoft Office.
In addition, please check the following link and try the method descrbed to check if it helps:
http://www.rushinformation.com/microsoft-office-professional-plus-2013-encountered-an-error-during-setup-fixed/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

Microsoft Office Professional Plus 2013 TRIAL PL

Hello,
I want to download Microsoft Office Professional Plus 2013 TRIAL PL, but now it is
not available on technet in PL version !!! All of the pages link to the technet (http://technet.microsoft.com/en-us/evalcenter/jj192782). Do you have direct link to TRIAL PL version ?

Hi,
I can download Office 2013 trial from the link that you provided. Is there any response after clicking the button of “Get Started Now”?
Maybe you change the URL into this site, then you can download Office 2013 trial directly.
http://care.dlservice.microsoft.com/dl/download/2/9/C/29CC45EF-4CDA-4710-9FB3-1489786570A1/OfficeProfessionalPlus_x86_en-us.img
hope it can be helpful.
Regards,
Greta Ge CHN
TechNet Community Support

Microsoft office pro vol 2013 database compare error unhanding message

Microsoft office pro vol 2013 database compare error unhanding message my operating system windows 8.1 ? but last qus and give a answer looking not my operating system not support Microsoft .NET Framework 2.0Microsoft Report Viewer Redistributable 2008.
this application pls help as me? error stop?

mscorlib
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    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
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I'm having trouble opening a word document on my new Macbook Pro. I opened it with no problems on my iPhone5. I tried using TextEdit and OpenOffice. Thanks!

I'm having trouble opening a word document on my new Macbook Pro. I opened it with no problems on my iPhone5. I tried using TextEdit and OpenOffice. Thanks!

I open Word documents on my Mac using Pages and textedit without any problems.
I also have a copy of OpenOffice and it can also open Word documents without any problems.
Could you please provide more details on exactly what you mean when you say you having troubles opening Word documents? What kind of troubles?
Allan

Artifact for Office Picture Manager after install of Office Pro Plus 2013

Upgrading from Office 2003 to Office 2013, with the assumption that the Office 2013 install first removes all previous versions before installing.
For some users, running Windows 7, with Microsoft Office 2003 SP3 and the 2007 compatibility pack installed, after the Office 2013 Pro Plus installer runs, whenever an Office 2013 Access application is launched the user gets a message box as shown
below. None of our Access VBA have Office Picture Manager in the reference list, so it should not be an issue caused by any Access applications.
Since the Office Picture Manager is no longer part of Microsoft Office as of Office 2013, this is a problem. Several workarounds have been posted on several blogs on the Internet for installing Office Picture Manager from an earlier version on a computer
with Office 2013 installed to eliminate the error, which of course assumes that it is desireable to have Office Picture Manager.
My position is that there should be a fix for the orphaned artifacts calling for Office Picture Manager when launching Office 2013 MS Access, that does not involve the installation of a deprecated product. Multiple searches of TechNet come up empty
in that regard.
Is there a fix for this issue forthcoming, or does anyone have an answer that does not involve installing a backrevved Office Picture Manager just to make the error message shut up?
Clean install of the OS is not to be considered a solution. There are too many computers involved to even consider that to be acceptable. I would rather have a registry cleanup script that could be pushed through GPO than to have to go to each
computer and run a FixIt, so please try not to push the FixIt option either...
Thanks!

Always, the in-place upgrade doesn't remove all traces of Office 2003 from your computer, and this will cause unexpected issues for the new Office.
Actually, instead of doing a in-place upgrade, you can perform an
uninstall-upgrade to Office 2013. When uninstall the old version of Office 2003, you can make sure to remove any traces, and then install the new Office 2013.
For how to do an uninstall-upgrade, you can refer to this blog post:
http://blogs.technet.com/b/odsupport/archive/2011/04/06/how-to-perform-an-uninstall-upgrade-to-office-2010.aspx

Error in microsoft office professional plus 2013

hi this is jeyachandran from national payments corporation of india.in outlook 2013 professional plus we facing some send and receiving error that we cannot receive mails.during send and receive we getting error 0*8004060c.please find attachment image
that we getting error during send and receive.

Hi Jeyachandran,
Thanks for you question. Seems the attachment didn't get uploaded successfully. If you are not able to attach a screenshot here, you can send it to this email account:
[email protected] and inform us here (the email subject should be the link of this thread).
As per the description, I understand that you're facing error 0*8004060c during send and receive.
What is the type of account configured in Outlook (POP3, IMAP or Exchange/MAPI)?
I didn't get the complete error message yet, but based on my research, this issue can be caused by the following factors:
Your Outlook data file (.OST/.PST) got corrupt.
OST/PST file exceeded its default maximum file size.
You can try the following steps to troubleshoot this issue:
Run Scanpst.exe to repair your Outlook data file (.OST/.PST):
http://support.microsoft.com/kb/272227/
Empty the unnecessarily occupied space by permanently deleting the unwanted emails and other items from Outlook
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Unable to install Microsoft Office Professional Plus 2013

I'm trying to install Office 2013 on a Windows 7 64bit but it fails as soon as I execute the setup.exe with the following error message "Microsoft Setup Bootstrapper has stopped working"
So far I have tried running as administrator, disabling UAC, starting in diagnostic mode, re-downloaded the installation files but cant get it to install.
Here is the detail error message, please advice - thank you!
Log Name:      Application
Source:        Application Error
Date:          12/12/2012 11:59:08 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mycomputer
Description:
Faulting application name: setup.exe_Microsoft Setup Bootstrapper, version: 15.0.4420.1017, time stamp: 0x50674255
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17965, time stamp: 0x506dcae6
Exception code: 0xe0000002
Fault offset: 0x000000000000bccd
Faulting process id: 0x638
Faulting application start time: 0x01cdd8ee93305d65
Faulting application path: C:\Users\owner\Downloads\SW_DVD5_NTRL_Office_Professional_Plus_2013_64Bit_English_MSI_FPP_X18-65700\setup.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d30f437d-44e1-11e2-a641-005056837d3f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-13T04:59:08.000000000Z" />
    <EventRecordID>17335</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mycomputer</Computer>
    <Security />
</System>
<EventData>
    <Data>setup.exe_Microsoft Setup Bootstrapper</Data>
    <Data>15.0.4420.1017</Data>
    <Data>50674255</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.17965</Data>
    <Data>506dcae6</Data>
    <Data>e0000002</Data>
    <Data>000000000000bccd</Data>
    <Data>638</Data>
    <Data>01cdd8ee93305d65</Data>
    <Data>C:\Users\owner\Downloads\SW_DVD5_NTRL_Office_Professional_Plus_2013_64Bit_English_MSI_FPP_X18-65700\setup.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>d30f437d-44e1-11e2-a641-005056837d3f</Data>
</EventData>
</Event>

Hi,
As troubleshooting Office setup issue can be tricky. These articles may help:
http://blogs.technet.com/b/odsupport/archive/2010/12/30/troubleshooting-office-installation-failures.aspx
http://technet.microsoft.com/en-us/library/cc511506(v=office.12).aspx
http://support.microsoft.com/kb/826511
http://community.office365.com/en-us/preview/blogs/office365preview/archive/2012/08/07/click-to-run-administrator-series-enabling-verbose-logging-for-troubleshooting-in-office-365-proplus-installations.aspx
Jaynet Zhang
TechNet Community Support

Outlook - Microsoft Office Pro Plus 2010

Cannot receive email and "bogus" email being sent to my contacts from me....some to my deceased mother-in-law.

If they are not in sent items, I dont believe these emails are actually generated.. Check whether they do realy exist in your sent items
Any one can send any email address by spoofing..
If they are not in the sent items, but your contacts still are getting spams , may be someone is spoofing your email address.. using a php form,
these kind of thing can be done (not limited to php, may be almost any language can do it ).. http://www.w3schools.com/php/php_mail.asp But in the event that there is
no proper email authentication, these spoofed emails are ended up in the spam folder at the receiving end..
By any chance, can u reach any of your contacts who already received spams from you? and take the email header from that receiver???
http://whatismyipaddress.com/find-headers
https://kb.mediatemple.net/questions/893/How+do+I+view+email+headers+for+a+message%3F
And you can trace the email generating source..
http://whatismyipaddress.com/trace-email
and get the ip details etc
http://whois.domaintools.com
IF you still suspect your pc is infected use following recommended tools
Use one scanner at a time
Download hitman pro 3.7 shareware and can be activated for 30 days free)and have a full system scan.. http://www.surfright.nl/en
alternatively you can use hitmanprokickstart usb bootable
http://www.surfright.nl/en/kickstart
And/or
use malwarebyte and have a full system scan http://www.malwarebytes.org/products/malwarebytes_free/
And/or
use Junkware Removal Tool and have a full system scan
http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/
And/or use TDSS Killer have a full system scan..: http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller
do not open email from unreliable sources like public cafes , and once again change password..
If it is appearing in your sent items, this could be a worm problem... http://answers.stanford.edu/solution/what-are-mass-mailing-worms
What these kind of worms do is, steal your session (login) data like cookies and send emails through your email accounts..
http://answers.microsoft.com/en-us/windowslive/forum/email/hacked-hotmail-account-sending-spam-to-contacts/818d1fe7-c496-4d16-bbd6-b2ab430e312a?msgId=2a3784f4-9e39-4a0b-a17b-0680bc815f14
http://answers.microsoft.com/en-us/windowslive/forum/email/my-hotmail-is-sending-spam-to-my-contacts-how-do-i/45614413-d6fd-43a6-8d71-4fc92905caa3?msgId=f5fd6670-78d5-4208-b5a8-495ec00323f4

Brand new Surface Pro 3 with Office Prof Plus 2013

Just purchased today and brought home a brand new Surface Pro 3.
The first thing I needed for work, Office, and so I started to install, via USB DVD drive, the program Office Professional Plus 2013 - the fully loaded flagship version of Office that I purchased in March of 2014.
I was shocked that I am unable to install it. I first tried installing the 64-Bit Office version, since Windows 8.1 is 64-bit. Next I learned that I must uninstall the 32-bit trial versions of Office that came pre-loaded onto the Surface Pro 3. I even used
the Microsoft Office Fixit utilities and the Support descriptions of manual removal of previous versions of Office.Resetting the Surface Pro 3, uninstalling all Office products from it, and installing as 32-bit did not help either.
The errors I see are not describable, because nothing happens, the install just hangs with no messages. The machine keeps operating fine, but the Office installs do not work at all.
All of these efforts have only led to frustration.It appears to me that the flagship 2014 Surface Pro 3 and the Office Professional Plus 2013 (purchased only this Spring) are incompatible. This came as a great shock for me because in all my history of installing
current MS software on current systems, I have never had this problem. Maybe back in the days of Windows 3.1 it might have happened. Please, if anyone has any advice , please advise.

Thanks Melon Chen for your quick and helpful reply. Somehow (I will explain below), I was at last able to install the Office 2013 Pro Plus Suite.
Before I received your reply with detailed instructions I kept trying many other solutions .. eventually I made Office 2013 Pro Plus install, although I'm not exactly sure what ended up fixing my ability to install from DVD.
here's what I did:
1) I attempted to install Office 2013 Pro Plus after running Fixit Utility and again the clean boot, but those did not help. I received the same error message that I described (ie. no specific error coded message, only a message that Office 2013 Pro
Plus failed to install. After rebooting with the "clean" reset option , I noticed there was some of my personal setup information retained on the system (can't recall exactly what this was , but it was clear to me that the reset
did not make my system in pristine factory image). I discovered an even cleaner reset is the following to reset the Surface Pro 3 'absolutely' to factory image using a downloaded factory recovery image that is available here:
-->
http://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/downloadablerecoveryimage?lc=1033
This also required creating a USB drive based install and this reset the Surface Pro 3 to factory condition as described here:
-->
https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/usbrecovery
Now, after all this, regarding the Office Pro Plus 2013 install, 64-bit, it failed yet again, but one good thing was that the error message stated something different ie containing the text
" Background installation ran into a problem. ... We'll automatically resume...." . With this information, I explored the internet over the weekend and I found the following valuable site on the web:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/unable-to-install-office-2013-error-codes-30102-1/fde35d75-bddc-4dd6-bd0a-e01d07420f49
Although I did not observe the error codes (apparently, it is explained that MS has stopped showing many error codes) as depicted, but the symptoms were identical. And so reading the link, there was one user , Rohn007, who compiled a beautiful listing of this
problem of installing Office 2013 Pro with suggested solutions; lo and behold, the solution describing
multiple wireless devices seemed to solve the problem. In other words, by being a heavy MS early-adopter, during Office 2013 Pro Plus install, I had a couple of MS devices, like Lumia phone, pc, etc.. all linked to the same wireless router
during my attempts to install to the Surface Pro 3. I have only a single MSN user ID and password for all the devices. I could be wrong, but this situation with shared wireless apparently can mess up the installs of Office 2013 Pro Plus- but often it
is disguised and murky because no error codes are generated. By turning off all the wireless connections except for the one connecting to the Surface Pro 3, I was AT LAST ABLE TO INSTALL OFFICE 2013.
In the end, I installed Office 2013 32 bit, but I really wanted 64 bit. I will try now and uninstall everything again. and then go for the 64 bit version.
I was very worn out by this experience. A full 2 days trying to install a brand new Office 2013 onto the brand new Surface Pro 3 with Win 8.1 apparently all came down to the fact maybe that I had too many wireless connections going! In the end I am
happy that I can finally discover this beautiful piece of hardware, but I am a bit scared since I also would like to install Adobe CS4 from DVD drive and I am worried that I will again have much trouble. Do you have any suggestions when installing the Adobe
CS 4 Master Collection, are there suggested steps to take? I like the idea of running Event Viewer, do you think that cab be helpful during installs.

Fails to activate Office Professional Plus 2013 Trial

Hello
Yesterday I downloaded from Microsoft evaluation center the Microsoft Office Professional Plus 2013 Trial. The installation completed successfully but when I am trying to activate Office using the email address that I use to download the application,
I receive a message saying that "The email *****@live.com isn't related to this Office product subscription. The activation cannot proceed".
Why it doesn't recognize my email address since is this that I used to download the product?
Thank you
Maria

Hi,
It seems you tried to activate Office with the registered account. Which language did you download then?
I visited http://www.microsoft.com/en-us/evalcenter/evaluate-office-professional-plus-2013 and downloaded the Chinese (Simplified) version of Office Professional
Plus 2013. Before downloading it prompted a trial product key which is used to activate the trial version:
Please try to activate the trial version of Office with the trial product key instead of the registered account, check the result again.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 pro plus 2013 update won't apply automatically

Hi
We have started to use office 365 pro plus 2013 click to run. The issue / problem we have is that the updates are installing but does not apply. The version of word,excel.. Is old
and i need to manually go to example word and account to apply the updates. I want the updates to automatically apply.
In the config file i have enabled updates. <Updates Enabled="TRUE" />. I have also enabled updates thru group policy and checked that the policy is applying.
In the registry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\propertyBag i have the following keys:
updatesenabled = 1
UpdatesDiscoveryPeriodComplete = 1
updatesreadytoapply = 15.0.4535.1511,en-us
UpdatesDiscoveryPeriodStartTime = 13026393682226
updatesthrottlevalue = 313
version = 15.0.4535.1004
Does anyone have this problem and know how to make the updates apply automatically. I know that if there are office applications open it won’t apply or update but i have a test
computer with no office applications running in the process list and still it won’t apply the updates.
Joakim Tomren

Please make sure that the necessary port isn't blocked in your environment.
http://technet.microsoft.com/en-us/library/jj219420.aspx#BKMK_C2RUpdates
Then, try to download the Office Deployment Tool and create an XML file with the instructions to deploy the Office 365 update, please refer to the link below:
http://blogs.technet.com/b/office_resource_kit/archive/2013/08/08/how-to-deploy-office-365-proplus-from-an-on-premises-web-portal.aspx
The following article may also help you:
http://technet.microsoft.com/en-us/library/gg998766.aspx
We may also post the thread to the forum for Office 365:
http://community.office365.com/en-us/forums/default.aspx
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Add Microsoft Publisher to Office Professional Plus 2013

Hi,
I'm trying to do a command-line installation to add Microsoft Publisher 2013 to an existing Office Professional Plus 2013. It was assumed that our staff would not need it, but as we have already received one request to get it installed, and the school year
has not yet started, we assume that others will also need it, measuring possibly in the hundreds or thousands. As a result, I'm looking for a batch scripting option.
Via other postings, I found it was possible to script the uninstall of the Office Upload Center via:
msiexec /i{90150000-0011-0000-0000-0000000FF1CE} REMOVE=WxpFiles
I'm looking to find something similar to add Microsoft Publisher. I know that the Office Customization Tool exists, but quite honestly, I don't have time to learn how to use it. I'd prefer not to send my network technicians out to the computers, especially
when there should be better options, but if it comes down to only the GUI, then only the GUI it is.

I'm still not entirely clear as to how this would work. If, for example, I use an MSP to add Publisher, then the user also then needs Outlook, would the Outlook MSP also need to have Publisher set to "Run all from my computer", or could that one just add
Outlook? I havent had a chance to run the OCT yet, my firewall consumed my day today.
By the way, it is exactly this type of question why I was looking for the way to add it via an msiexec flag. If I can remove a part of the Office installation that way, it seems to on me that I should be able to add one as well, even if it is not "the best
way" or "the right way".
You will need to try it out and see how it plays in your environment.
In my environment, we initially customised Office such that InfoPath was set to "Not Available". Subsequently, a need for InfoPath was identified, so I grabbed the original MSPfile which I deployed Office with (sans InfoPath), modified that to set InfoPath=RunFromMyComputer,
set that to [F]orce, then pushed msiexec /p enableInfoPath.msp, to those computers which needed InfoPath.
Note that I re-used the previous/existing customisation file (the file which already had all features other than InfoPath set to enabled), and toggled the feature state of InfoPath.
Don
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Microsoft Office Pro plus 2013 installation wizard pops up everytime I open a Word document or a new page.

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