"Microsoft Office Professional Plus 2013 encountered an error during setup."
"Microsoft Office Professional Plus 2013 encountered an error during setup."
Can anyone help me?
Hi,
Please first make sure you have completely uninstalled previous installed version of Office. We can use Fix it tool in the following KB article:
http://support.microsoft.com/kb/971179/en-us
http://support.microsoft.com/kb/2739501/en-us
Also try to disable all your security programs when you try installing Microsoft Office.
In addition, please check the following link and try the method descrbed to check if it helps:
http://www.rushinformation.com/microsoft-office-professional-plus-2013-encountered-an-error-during-setup-fixed/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Hope this helps.
Regards,
Steve Fan
TechNet Community Support
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Microsoft office professional 2013 encountered an error during setup
Trying to install the 32 bit version of Office 2013. Planning to keep all my old versions. I have Access 2002 and 2003 that I need. Was not installing Outlook 2013 as Outlook 2010 is the only Office app that I care if I have issues with
and my IT dept controls a a bit more. Getting the error "microsoft office professional 2013 encountered an error during setup" with no other info. I have Windows 7, full admin rights, and closed all other Office apps. I Just did a restart
which also installed all current Windows patches. Got the same error.
Any ideas or where to look for the cause?I am having the same problem and am dead in the water.
Just in case one of the suggestions might have worked, I went through all of those above with no luck. At first the issue was that the preview version of the OSE was left behind by the uninstall, but I replaced it with the 2010 version, no dice.
I then uninstalled all office products to get the OSE uninstalled, and setup now gets beyond that hangup, but still fails. Following is the section of the log with the errors (MS email me for the full log):
2012/11/07 15:38:25:897::[5980] MSI(ACTIONSTART): 'Action 15:38:25: PublishProduct. Publishing product information'
2012/11/07 15:38:25:897::[5980] MSI(INFO): 'Action start 15:38:25: PublishProduct.'
2012/11/07 15:38:25:901::[5980] MSI(INFO): 'Action ended 15:38:25: PublishProduct. Return value 1.'
2012/11/07 15:38:25:901::[5980] MSI(ACTIONSTART): 'Action 15:38:25: InstallExecute. '
2012/11/07 15:38:25:901::[5980] MSI(INFO): 'Action start 15:38:25: InstallExecute.'
2012/11/07 15:38:25:921::[5980] MSI(COMMONDATA): 'Message type: 0, Argument: 1033'
2012/11/07 15:38:25:921::[5980] MSI(COMMONDATA): 'Message type: 1, Argument: Microsoft Office Shared 64-bit MUI (English) 2013'
2012/11/07 15:38:25:922::[5980] MSI(ACTIONSTART): 'Action 15:38:25: AllocateRegistrySpace. Allocating registry space'
2012/11/07 15:38:25:923::[5980] MSI(ACTIONSTART): 'Action 15:38:25: ProcessComponents. Updating component registration'
2012/11/07 15:38:25:934::[5980] MSI(ACTIONSTART): 'Action 15:38:25: CAOSMRegisterLogonTaskRollback.x64.1033. '
2012/11/07 15:38:25:935::[5980] MSI(ACTIONSTART): 'Action 15:38:25: CAOSMRegisterFallBackTaskRollback.x64.1033. '
2012/11/07 15:38:25:937::[5980] MSI(ACTIONSTART): 'Action 15:38:25: RemoveODBC. Removing ODBC components'
2012/11/07 15:38:25:937::[5980] MSI(ACTIONSTART): 'Action 15:38:25: InstallFiles. Copying new files'
2012/11/07 15:38:26:142::[5980] MSI(ACTIONSTART): 'Action 15:38:26: CAOSMRegisterLogonTask.x64.1033. '
2012/11/07 15:38:26:247::[5980] MSI(INFO): 'CAQuietExec: ERROR: The system cannot find the file specified.'
2012/11/07 15:38:26:247::[5980] MSI(INFO): 'CAQuietExec: '
2012/11/07 15:38:26:248::[5980] MSI(INFO): 'CAQuietExec: Error 0x80070001: Command line returned an error.'
2012/11/07 15:38:26:249::[5980] MSI(INFO): 'CAQuietExec: Error 0x80070001: CAQuietExec Failed'
2012/11/07 15:38:26:250::[5980] MSI(INFO): 'CustomAction CAOSMRegisterLogonTask.x64.1033 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)'
2012/11/07 15:38:26:253::[5980] MSI(INFO): 'Action ended 15:38:26: InstallExecute. Return value 3.'
2012/11/07 15:38:26:322::[5980] MSI(COMMONDATA): 'Message type: 2, Argument: 0'
2012/11/07 15:38:26:323::[5980] MSI(COMMONDATA): 'Message type: 2, Argument: 0'
2012/11/07 15:38:26:324::[5980] MSI(COMMONDATA): 'Message type: 0, Argument: 1033'
2012/11/07 15:38:26:324::[5980] MSI(COMMONDATA): 'Message type: 1, Argument: Microsoft Office Shared 64-bit MUI (English) 2013'
2012/11/07 15:38:26:325::[5980] MSI(ACTIONSTART): 'Action 15:38:26: Rollback. Rolling back action:'
2012/11/07 15:38:26:325::[5980] Log level changed from: Standard to: Verbose
2012/11/07 15:38:26:465::[5980] MSI(INFO): 'CAQuietExec: ERROR: The system cannot find the file specified.'
2012/11/07 15:38:26:466::[5980] MSI(INFO): 'CAQuietExec: '
2012/11/07 15:38:26:467::[5980] MSI(INFO): 'CAQuietExec: Error 0x80070001: Command line returned an error.'
2012/11/07 15:38:26:468::[5980] MSI(INFO): 'CAQuietExec: Error 0x80070001: CAQuietExec Failed'
2012/11/07 15:38:26:469::[5980] MSI(INFO): 'CustomAction CAOSMRegisterFallBackTaskRollback.x64.1033 returned actual error code 1603 but will be translated to success due to continue marking'
2012/11/07 15:38:26:524::[5980] MSI(INFO): 'CAQuietExec: ERROR: The system cannot find the file specified.'
2012/11/07 15:38:26:525::[5980] MSI(INFO): 'CAQuietExec: '
2012/11/07 15:38:26:526::[5980] MSI(INFO): 'CAQuietExec: Error 0x80070001: Command line returned an error.'
2012/11/07 15:38:26:527::[5980] MSI(INFO): 'CAQuietExec: Error 0x80070001: CAQuietExec Failed'
2012/11/07 15:38:26:527::[5980] MSI(INFO): 'CustomAction CAOSMRegisterLogonTaskRollback.x64.1033 returned actual error code 1603 but will be translated to success due to continue marking'
2012/11/07 15:38:26:537::[5980] MSI(COMMONDATA): 'Message type: 2, Argument: 1'
2012/11/07 15:38:26:542::[5980] MSI(COMMONDATA): 'Message type: 2, Argument: 1'
2012/11/07 15:38:26:546::[5980] MSI(INFO): 'Action ended 15:38:26: INSTALL. Return value 3.'
-Ingram -
Microsoft office 2013 encountered an error during setup in Window 8.1
Initially, I got microsoft office 2013 64bit standard version installed in window 8.1. However, it suddenly got errors when opening office, and closed the program automatically. Therefore, I uninstalled it, and tried to re-install office.
However, I got the error "microsoft office 2013 encountered an error during setup" everytime when I try to install it.
I tried 32-bit and 64 bit version, and tried to install in clean boot, deleted registry, and modified the folder name "Microsoft Help", but none of them works.Make sure you completely uninstall previous versions of Office. There may be remnants left behind, even after you uninstall Office using the normal procedure. I recommend using the “Fix It” utility to uninstall Office 2013 completely. Please refer to this
article: http://support.microsoft.com/kb/2739501/en-us you might also follow the manual steps provided on the same page.
If you still having problems, re-registering the Windows Installer and checking permissions on the %TEMP% folder and the C:\Windows\Installer folder to make sure you have full-control. To re-register the Windows Installer run the following commands:
msiexec /unregister
msiexec /register -
Microsoft Office Professional Plus 2013 TRIAL PL
Hello,
I want to download Microsoft Office Professional Plus 2013 TRIAL PL, but now it is
not available on technet in PL version !!! All of the pages link to the technet (http://technet.microsoft.com/en-us/evalcenter/jj192782). Do you have direct link to TRIAL PL version ?Hi,
I can download Office 2013 trial from the link that you provided. Is there any response after clicking the button of “Get Started Now”?
Maybe you change the URL into this site, then you can download Office 2013 trial directly.
http://care.dlservice.microsoft.com/dl/download/2/9/C/29CC45EF-4CDA-4710-9FB3-1489786570A1/OfficeProfessionalPlus_x86_en-us.img
hope it can be helpful.
Regards,
Greta Ge CHN
TechNet Community Support -
Error in microsoft office professional plus 2013
hi this is jeyachandran from national payments corporation of india.in outlook 2013 professional plus we facing some send and receiving error that we cannot receive mails.during send and receive we getting error 0*8004060c.please find attachment image
that we getting error during send and receive.Hi Jeyachandran,
Thanks for you question. Seems the attachment didn't get uploaded successfully. If you are not able to attach a screenshot here, you can send it to this email account:
[email protected] and inform us here (the email subject should be the link of this thread).
As per the description, I understand that you're facing error 0*8004060c during send and receive.
What is the type of account configured in Outlook (POP3, IMAP or Exchange/MAPI)?
I didn't get the complete error message yet, but based on my research, this issue can be caused by the following factors:
Your Outlook data file (.OST/.PST) got corrupt.
OST/PST file exceeded its default maximum file size.
You can try the following steps to troubleshoot this issue:
Run Scanpst.exe to repair your Outlook data file (.OST/.PST):
http://support.microsoft.com/kb/272227/
Empty the unnecessarily occupied space by permanently deleting the unwanted emails and other items from Outlook
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
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Unable to install Microsoft Office Professional Plus 2013
I'm trying to install Office 2013 on a Windows 7 64bit but it fails as soon as I execute the setup.exe with the following error message "Microsoft Setup Bootstrapper has stopped working"
So far I have tried running as administrator, disabling UAC, starting in diagnostic mode, re-downloaded the installation files but cant get it to install.
Here is the detail error message, please advice - thank you!
Log Name: Application
Source: Application Error
Date: 12/12/2012 11:59:08 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mycomputer
Description:
Faulting application name: setup.exe_Microsoft Setup Bootstrapper, version: 15.0.4420.1017, time stamp: 0x50674255
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17965, time stamp: 0x506dcae6
Exception code: 0xe0000002
Fault offset: 0x000000000000bccd
Faulting process id: 0x638
Faulting application start time: 0x01cdd8ee93305d65
Faulting application path: C:\Users\owner\Downloads\SW_DVD5_NTRL_Office_Professional_Plus_2013_64Bit_English_MSI_FPP_X18-65700\setup.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d30f437d-44e1-11e2-a641-005056837d3f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-13T04:59:08.000000000Z" />
<EventRecordID>17335</EventRecordID>
<Channel>Application</Channel>
<Computer>mycomputer</Computer>
<Security />
</System>
<EventData>
<Data>setup.exe_Microsoft Setup Bootstrapper</Data>
<Data>15.0.4420.1017</Data>
<Data>50674255</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17965</Data>
<Data>506dcae6</Data>
<Data>e0000002</Data>
<Data>000000000000bccd</Data>
<Data>638</Data>
<Data>01cdd8ee93305d65</Data>
<Data>C:\Users\owner\Downloads\SW_DVD5_NTRL_Office_Professional_Plus_2013_64Bit_English_MSI_FPP_X18-65700\setup.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>d30f437d-44e1-11e2-a641-005056837d3f</Data>
</EventData>
</Event>Hi,
As troubleshooting Office setup issue can be tricky. These articles may help:
http://blogs.technet.com/b/odsupport/archive/2010/12/30/troubleshooting-office-installation-failures.aspx
http://technet.microsoft.com/en-us/library/cc511506(v=office.12).aspx
http://support.microsoft.com/kb/826511
http://community.office365.com/en-us/preview/blogs/office365preview/archive/2012/08/07/click-to-run-administrator-series-enabling-verbose-logging-for-troubleshooting-in-office-365-proplus-installations.aspx
Jaynet Zhang
TechNet Community Support -
Microsoft SharePoint Server 2013 encountered an error during setup
(the html editor over here is a pain you know where - not even bold text is working...)
Every time I try to install SP 2013 SP1 on my WS 2012 R2 Update virtual machine the installer dies.
NOTE: I can reproduce this any time. Both the SharePoint 2013 (including SP1) .iso as well as the WS 2012 R2 (including Update) .iso are fresh copies out of the MSDN library.
The installation fails where the installer tries to install the binaries. No configuration wizard yet. I made sure all the prerequisites are there. The PreRequisitesInstaller.exe reboots the virtual machine several times (twice) and then it is all set.
PS C:\Users\bsom> add-windowsfeature net-wcf-http-activation45, net-wcf-tcp-activation45,net-wcf-pipe-activation45
Success Restart Needed Exit Code Feature Result
True No NoChangeNeeded {}
PS C:\Users\rsom> Add-WindowsFeature Net-Framework-Features,Web-Server,Web-WebServer,Web-Common-Http,Web-Static-Content,
Web-Default-Doc,Web-Dir-Browsing,Web-Http-Errors,Web-App-Dev,Web-Asp-Net,Web-Net-Ext,Web-ISAPI-Ext,Web-ISAPI-Filter,Web-
Health,Web-Http-Logging,Web-Log-Libraries,Web-Request-Monitor,Web-Http-Tracing,Web-Security,Web-Basic-Auth,Web-Windows-A
uth,Web-Filtering,Web-Digest-Auth,Web-Performance,Web-Stat-Compression,Web-Dyn-Compression,Web-Mgmt-Tools,Web-Mgmt-Conso
le,Web-Mgmt-Compat,Web-Metabase,Application-Server,AS-Web-Support,AS-TCP-Port-Sharing,AS-WAS-Support, AS-HTTP-Activation
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ripting,Windows-Identity-Foundation,Server-Media-Foundation,Xps-Viewer
Success Restart Needed Exit Code Feature Result
True No NoChangeNeeded {}
PS C:\Users\bsom>
UPDATE: I had a quick look at %Temp%\SharePoint Server Setup(20140513...).log
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2014/05/13 20:30:40:858::[2344] Log level changed from: Standard to: Verbose
2014/05/13 20:30:40:858::[2344] Rolling back chain
Any ideas?
UPDATE: Installing office prior to the sharepoint installation had no effect (solution was suggested here).
UPDATE: Installing all windows updates (for Windows Server and Office client applications) didn't help either... same error.
UPDATE: I made sure my windows server and sharepoint server images are exactly those you can currently find on MSDN. SHA1 hashes match.I just did a Server 2012 R2 and SP 2013 w/ SP1 install the other night on Hyper-V running on 8.1 Pro without issues. ISO was from MSDN.
Have you run a crc (or md5, forget what is used) to validate the ISO matches what MSDN says it should be?
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
Microsoft Sharepoint Designer 2013 encountered an error during setup
I'm trying to install SharePoint Designer 2013 on my system, but I keep getting this error with no other detail. Looking into the SetupExe log file that the event viewer pointed to didn't really identify anything that would point me
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Hello!
I've tried to install Microsoft Office Professional Plus 2010 but when it finished the installation, this error message appeared:
Microsoft Office Professional Plus 2010 encountered an error during setup.
The source installation package for the product Microsoft Office Professional Plus 2010 is out of sync with the client package. Try the installation again
using a valid copy of the installation package'Office64WW.msi'."
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I've tried to install Microsoft Office Professional Plus 2010 but when it finished the installation, this error message appeared:
Microsoft Office Professional Plus 2010 encountered an error during setup.
So, could you still open Office application even user get the error message?
If you deploy Office suite by deployment tool or system center and meet the sync timeout issue, try to copy the installaion source to the local drive and reinstall it again.
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Tony Chen
TechNet Community Support -
Fails to activate Office Professional Plus 2013 Trial
Hello
Yesterday I downloaded from Microsoft evaluation center the Microsoft Office Professional Plus 2013 Trial. The installation completed successfully but when I am trying to activate Office using the email address that I use to download the application,
I receive a message saying that "The email *****@live.com isn't related to this Office product subscription. The activation cannot proceed".
Why it doesn't recognize my email address since is this that I used to download the product?
Thank you
MariaHi,
It seems you tried to activate Office with the registered account. Which language did you download then?
I visited http://www.microsoft.com/en-us/evalcenter/evaluate-office-professional-plus-2013 and downloaded the Chinese (Simplified) version of Office Professional
Plus 2013. Before downloading it prompted a trial product key which is used to activate the trial version:
Please try to activate the trial version of Office with the trial product key instead of the registered account, check the result again.
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Melon Chen
TechNet Community Support
It's recommended to download and install
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Add Microsoft Publisher to Office Professional Plus 2013
Hi,
I'm trying to do a command-line installation to add Microsoft Publisher 2013 to an existing Office Professional Plus 2013. It was assumed that our staff would not need it, but as we have already received one request to get it installed, and the school year
has not yet started, we assume that others will also need it, measuring possibly in the hundreds or thousands. As a result, I'm looking for a batch scripting option.
Via other postings, I found it was possible to script the uninstall of the Office Upload Center via:
msiexec /i{90150000-0011-0000-0000-0000000FF1CE} REMOVE=WxpFiles
I'm looking to find something similar to add Microsoft Publisher. I know that the Office Customization Tool exists, but quite honestly, I don't have time to learn how to use it. I'd prefer not to send my network technicians out to the computers, especially
when there should be better options, but if it comes down to only the GUI, then only the GUI it is.I'm still not entirely clear as to how this would work. If, for example, I use an MSP to add Publisher, then the user also then needs Outlook, would the Outlook MSP also need to have Publisher set to "Run all from my computer", or could that one just add
Outlook? I havent had a chance to run the OCT yet, my firewall consumed my day today.
By the way, it is exactly this type of question why I was looking for the way to add it via an msiexec flag. If I can remove a part of the Office installation that way, it seems to on me that I should be able to add one as well, even if it is not "the best
way" or "the right way".
You will need to try it out and see how it plays in your environment.
In my environment, we initially customised Office such that InfoPath was set to "Not Available". Subsequently, a need for InfoPath was identified, so I grabbed the original MSPfile which I deployed Office with (sans InfoPath), modified that to set InfoPath=RunFromMyComputer,
set that to [F]orce, then pushed msiexec /p enableInfoPath.msp, to those computers which needed InfoPath.
Note that I re-used the previous/existing customisation file (the file which already had all features other than InfoPath set to enabled), and toggled the feature state of InfoPath.
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
Microsoft Office Professional Plus 2010 VBA error
This question has been asked many times and I have yet to find an answer that actually works. I am running Windows 7 Professional with Microsoft Office Professional Plus 2010. It has been working perfectly until now. When I start Word I
get the error "Microsoft Access 2010 requires Visual Basic for Applications. If you continue, Visual Basic will be installed." This then starts a series of uneventful installations one after the other until finally stopped and then an
error report with instructions opens and talks about macro security settings. This only happens when opening Word - not any other Microsoft Office programs. By the way, changing those security settings did not work.
I have tried all "fixes" offered and nothing has worked including registry changes and even Microsoft's Fixit. What am I missing?Hi,
I'm not quite sure what you have already tried. I would suggest you try to launch Word 2010 in
safe mode and see if issue persists:
Press Win + R and type "winword.exe /safe" in the blank box, then press
Enter.
Some have reported that it was caused by some third party add-ins and disabling all the add-ins fixed the issue. Please have a try and feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a box stating
General Failure. The URL was "http:// etc etc".The system cannot find the file specified.
Yet it still goes to the specified page. Any ideas on how to resolve thisI am having the exact same problem with Windows 7 Professional. Out of the blue, this issue just started a few months ago when running my monthly Windows Backup where I have used a USB drive for the last 3 years, and never ever had this issue before. Most
of the solutions listed on the Microsoft websites and answers deal with
"Restore" functions, not the
"Backup" itself. I have 3 folders being skipped during the backup.
So I went and changed the Backup from "let Microsoft choose files, directories, etc" to "Let me choose". I included the files and folders that were being skipped, and ran the "Backup" again, and got the same error message,
but the files that were skipped the first time were "Backed up" finally. This issue is somehow related to my "Libraries"?
The 3 backup problems are:
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book Recordings. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book CD Label-Cover Art. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book MP3 Tag Art. Error:(The system cannot find the path specified. (0x80070003))
Did a "checkdisk" - no problems. Ran a program to fix registry - no problems. All updates up to date. I guess I could eliminate these folders from the Backup folders in the
Library, and just choose them under the "Users" locations, and be done with it. But I really want to understand this, and fix it. This is within Windows 7 and may be related to Windows Media Player or
some recent Windows update. Thanks. -
I downloaded a 60 day trial version of office professional plus 2013. I dont think I activated it straight away and then when I tried to activate using the product key, I get trial configuration not completed successfully. Error 25004. Product key cannot
be used on this machine. This is most likely due to previous office 2013 trials being installed.(system error : -1073422308) then another pop up says Repair office product suggested (system error: 0x800761ac). I have not trialed this version fully as
yet but would like to so how can I sort this out?Hi,
You can use the following method to repair your office 2013 and check if it works fine:
1.Go to Control Panel > Programs > Programs and Features;
2.Click either Quick Repair or Online Repair.
You might need to restart your computer after the repair is complete.
If it doesn’t work, for the Error 25004, you should uninstall the existing version of Microsoft Office 2013 as mentioned in this KB:
http://support.microsoft.com/kb/2792178/en-us
Regards,
Melon Chen
TechNet Community Support -
Hi,
I got the below error while installing share point 2010 on Windows 7 OS.
Microsoft SharePoint Server 2010 encountered an error during setup. One or more required office components failed to complete successfully.
Trouble shooted by following link as below
http://christopherborman.blogspot.in/2013/01/installing-sharepoint-2010-on-windows-7.html
But still i am facing the same issue.Please share your inputs to cross this issue.
Regards,
Sudheer
Thanks & Regards, SudheerHi,
I selected Server Farm Mode,stand alone.
Post that installation went fine.
Regards,
Sudheer
Thanks & Regards, Sudheer
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