Microsoft Office Project is not responding

When the user is using Microsoft project, suddenly it stops responding.
The user has to close it and restart project and after few minutes it happens.
The problem appears also only when the user is using project files from an intranet SharePoint site.
Error message: Microsoft Project stop working. ( the standard error message)
please help. Thank you.

Hi,
In regarding of the issue, we may go to File, Options, add-Ins and where it says Manage ( Com Add- ins) click the Go button and make sure the Bluetooth option is not selected first.
Then, we'd better collect the detailed information.
Collect the ULS log from SharePoint.
http://blogs.msdn.com/b/opal/archive/2009/12/22/uls-viewer-for-sharepoint-2010-troubleshooting.aspx
Go the Event Viewer and get the Project client Event log.
http://windows.microsoft.com/en-us/windows/what-information-event-logs-event-viewer#1TC=windows-7
We could analyse the log ourselves or upload them in the thread.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Microsoft Office project is not responding with Sharepoint documents

When the user is using Microsoft project, suddenly it stops responding. The user has to close it and restart project and after few minutes it happens.
Error message: Microsoft Project stop working. ( the standard error message)
Please help.

Hi ,
For your issue, you could try to repair the Office Project program:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
As it is related to Office Project, you can create a new post on the Project forum to ask for more information:
http://social.technet.microsoft.com/Forums/en-US/home?forum=projectprofessional2010general
More experts will assist you, then you will get more information relation to your issue.
Best Regards,
Eric
Eric Tao
TechNet Community Support

Microsoft office and Outlook not responding at launch

Hello.
I have a brand new macbook pro running OS X version 10.8.2 and have just downloaded the Microsoft office 2011 package including Word, Powerpoint, Excel, Outlook and Lync.
Microsoft Word crashes at launch every time I try to load it. It simply freezes at the welcome screen and appears to be loading indefinately.
Instead of a welcome screen, the top bar of microsoft outlook loads and then freezes in a similar fashion.
Excel, powerpoint and Lync seem to work fine.
One other thing, the microsoft programs fail to load if another microsoft program is already running - is this normal behavior?!
Help appreciated!
Cheers.
Joe.

You should try asking Office for Mac questions in the Office for Mac forums where the Office for Mac gurus hang out. They may be able to provide a quicker answer. http://answers.microsoft.com/en-us/mac?auth=1

Failed to provision site PWA with error: Microsoft.Office.Project.Server.Administration.ProvisionException: To create databases we need dbcreator and securityadmin server roles on servers.

I'm getting the following errors while trying to provision a PS 2010 PWA on our SharePoint 2010 farm. Our PS instance has been working for a while now, and houses two other PWAs. But today,
when trying to create this one, I get "Failed - see the Application event Log" and the following in the Event Viewer:
Log Name: Application
Source: Microsoft-SharePoint Products-Project Server
Date: 4/2/2014 2:09:08 PM
Event ID: 6980
Task Category: Provisioning
Level: Error
Keywords:
User: DOMAIN\DB_Access
Computer: server
Description:
Provisioning 'PWA/SDN': To create databases we need dbcreator and securityadmin server roles on servers 'DB1' and 'DB1'.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
<EventID>6980</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>20</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-04-02T19:09:08.225Z" />
<EventRecordID>1676727</EventRecordID>
<Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
<Execution ProcessID="11040" ThreadID="12384" />
<Channel>Application</Channel>
<Computer>sharepoint</Computer>
<Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
</System>
<EventData>
<Data Name="string0">PWA/SDN</Data>
<Data Name="string1">DB1</Data>
<Data Name="string2">DB1</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-SharePoint Products-Project Server
Date: 4/2/2014 2:09:08 PM
Event ID: 6993
Task Category: Provisioning
Level: Error
Keywords:
User: DOMAIN\DB_Access
Computer: sharepoint
Description:
Provisioning 'PWA/SDN': Failed to provision databases. An exception occurred: To create databases we need dbcreator and securityadmin server roles on servers..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
<EventID>6993</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>20</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-04-02T19:09:08.225Z" />
<EventRecordID>1676728</EventRecordID>
<Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
<Execution ProcessID="11040" ThreadID="12384" />
<Channel>Application</Channel>
<Computer>sharepoint</Computer>
<Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
</System>
<EventData>
<Data Name="string0">PWA/SDN</Data>
<Data Name="string1">To create databases we need dbcreator and securityadmin server roles on servers.</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-SharePoint Products-Project Server
Date: 4/2/2014 2:09:08 PM
Event ID: 6958
Task Category: Provisioning
Level: Error
Keywords:
User: DOMAIN\DB_Access
Computer: sharepoint
Description:
Provisioning 'PWA/SDN': Database provisioning failed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
<EventID>6958</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>20</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-04-02T19:09:08.225Z" />
<EventRecordID>1676729</EventRecordID>
<Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
<Execution ProcessID="11040" ThreadID="12384" />
<Channel>Application</Channel>
<Computer>sharepoint</Computer>
<Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
</System>
<EventData>
<Data Name="string0">PWA/SDN</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-SharePoint Products-Project Server
Date: 4/2/2014 2:09:08 PM
Event ID: 6971
Task Category: Provisioning
Level: Error
Keywords:
User: DOMAIN\DB_Access
Computer: sharepoint
Description:
Failed to provision site PWA/SDN with error: Microsoft.Office.Project.Server.Administration.ProvisionException: Failed to provision databases. ---> Microsoft.Office.Project.Server.Administration.ProvisionException: To create databases we need dbcreator and
securityadmin server roles on servers.
at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType& originalDatabaseState, Guid& adminGuid)
--- End of inner exception stack trace ---
at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType& originalDatabaseState, Guid& adminGuid)
at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateSite(ProjectProvisionSettings provset)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
<EventID>6971</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>20</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-04-02T19:09:08.226Z" />
<EventRecordID>1676730</EventRecordID>
<Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
<Execution ProcessID="11040" ThreadID="12384" />
<Channel>Application</Channel>
<Computer>sharepoint</Computer>
<Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
</System>
<EventData>
<Data Name="string0">PWA/SDN</Data>
<Data Name="string1">Microsoft.Office.Project.Server.Administration.ProvisionException: Failed to provision databases. ---> Microsoft.Office.Project.Server.Administration.ProvisionException: To create databases we need dbcreator and securityadmin
server roles on servers.
at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType& originalDatabaseState, Guid& adminGuid)
--- End of inner exception stack trace ---
at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType& originalDatabaseState, Guid& adminGuid)
at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateSite(ProjectProvisionSettings provset)</Data>
</EventData>
</Event>
Anybody ever get any events like this before? I'm not finding much or nothing on Google or on other forums, so I thought I would run it past and see if anyone has experienced anything of a similar
nature. And yes, the farm account obviously has creator/secadmin permissions, at this point of our deployment....
I look forward to any and all feedback. Thanks and good afternoon!

I figured out the answer to this myself. For those few who might run into something akin to my error...
During the off-hours of where I work, I re-applied the farm account credentials to all dB server VM SQL services that had the account for a log-on (i.e., MSSQLSERVER, SQLSERVERAGENT, etc.) as well as all SharePoint services on our WFE/App Server VM (a two
server farm is what we host), in that order. Then I rebooted the dB server first, followed by the SharePoint server. Upon coming back, everything was working fine again. I was able to provision a site, no probelm, and it seemed to even be a little snappier
when doing so.
One note: doing this procedure gave me a "One or more services have started or stopped unexpectedly" error in the Health Analyzer, for the SPTimerV4 service. When you get this, simply enter into the item and click on "Reanalyze Now;" this will quickly clear
the error out of the Analyzer, and all should be right with the world! :)

HT1338 microsoft office 2008 is not working with Lion

My Microsoft office 2008 is not working, it gives me a message that this program is in use in another computer on my network.
Is there any way to fix this issue?

That is the copy protection scheme that Microsoft employs. Each Office program sends out it's license code to your network. When you start an Office program, it looks for other Office programs with same code operating and prevents you from using it.

After installing acrobat my Microsoft office package does not work properly, word will not open and in my email i can't select anything with the mouse

After installing acrobat my Microsoft office package does not work properly, word will not open and when I want to write an email in my outlook email i can't select anything with the mouse. so copy past en delete are not an option.@

Are you using any MS Office third party Add-ins? Test: Remove third party Add-ins other than PDFMaker. Test to see if the MS Office apps run afterward.
Did you attempt to repair MS Office? Test: Go to Add/Remove Control Panel run Repair.
Finally, have you tried testing to see if it's PDFMaker? Test: Use the Add/Remove Control Panel to modify the Acrobat installation to remove PDFMaker. See if MS Office applications launch and behave correctly?

Action 15.0.0.1 of Microsoft.Office.Project.Server.Upgrade.FullFarmDependentProjectDatabaseSequence failed

Hi
I try to upgrade a Project Server 2010 environment to 2013. When I run
upgrade-spprojectwebinstance
it fails with:
Action 15.0.0.1 of Microsoft.Office.Project.Server.Upgrade.FullFarmDependentProjectDatabaseSequence failed
Anyone seen this error?
Thanks

Hi Xtenser
try to check the ULS log. There might be a hint, that there is a blocking job in the Project Server Queue. This can block the upgrade process.
Regards
Christoph
Christoph Muelder | Senior Consultant, MCTS, MCSE, MCT | SOLVIN information management GmbH, Germany

Office 2013 outlook (not responding) opening attachments over a WAN link

Before I get to the question I'll give you some info about our arcitecture.
We have 7 remote sites each with 5mb connections.
5-10 computer at each site
We are running exchange 2010 centrally from one server on a 20mb connection.
All clients are running windows 7 64bit with office 2013
We recetly upgraded from office 2003 to 2013 when this problem started.
If a user clicks on an attachment from one of our remote sites, and if the attachment is larger than 150kb the outlook client displays (not responding) for up to two minutes. If you wait long enough the attachment will open without error. It
doesnt matter if its a word docuemnt, PDF, JPG they all respond the same. There are several active application add-ins running I have not tried to disable any of them yet.
Acrobat PDFMaker office com addin
Lync meeting addin for microsoft office 2013
microsoft exchange addin
microsoft sharepoint server colleague import addin
microsoft vba for outlook addin
onenote notes about outlook items
outlook social connector 2013
symantec endpoint protection outlook addin
I should also mention theres plenty of bandwidth free at both ends of the pipe. Moving the same file size accross the network literally takes only takes a second or less.
How can I go about troubleshootng this issue further?
Has anyone else experieced this?
What have you done to fix it?

Hi,
According to your description, I understand that all attachments in Outlook are opened slowly since updating Outlook 2003 to 2013. Please confirm whether all users encounter this issue. Also check whether the issue continues in cached mode and in OWA.
Based on your post, I suggest we can try to disable the following add-ins to check whether the issue persists:
Acrobat PDFMaker office com addin
symantec endpoint protection outlook addin
If there is any updates, please feel free to let us know.
Thanks,
Winnie Liang
TechNet Community Support

Office 2004 and "not responding" message

My office 2004 student/teachers worked fine even on leopard - until recently.
My latest updates were works and life 2009 and Abiword.
Now when i reinstall using all methods suggested, - the install works but on clicking on any of the office icons such as word or powerpoint e.t.c. I get the logo on the desktop for minutes on end and on right clicking the icon I get the grey-out "not responding".
what may be the problem and solution after I have tried the usual ones discussed previously.
Gedeon Herschberg
<Edited By Moderator>

Since the issue you're having is not related to any Apple products, I suggest you post your question on MIcrosoft's own forums for their Mac version of Office as they're more focused on the issue you're having then an Apple forum, as Apple discussions only provide support for Apple products Plus there's Microsoft appointed "MVPs" there to assist:
http://www.officeformac.com/productforums

Microsoft word excel powerpoint not responding error

I recently went to 10.4.2 and also to office 2004. Not too happy about the switch so far as office products are even less stable than before. The (not responding) error happens most reliably when opening larger documents. Often the application will hang up before I can do anything with the document at all. Also, in the Force quit menu, the microsoft error reporting application will sometimes also be there and (not responding). By large files, I mean around 16Mb, so not really very big at all relative to memory.
Any ideas?
Thanks, Rob.

Hey! Same problem here. Was happening to me under Panther and continues under Tiger. The only thing that seems to help is to trash your Microsoft prefs file. I found this info on MSFTs site. It seems to keep this crashing problem away for a while. But it does keep coming back eventually. Really only happens to me with Word and the ironically the Microsoft Error Reporting app. Both always show up in the Force Quit screen as (not responding). You can find your prefs file in the Library under Preferences. Just throw the whole folder away then restart any Office app. Of course you'll lose all the customization you may have had with the Formatting Palette, etc. THIS IS A BIG HASSLE MICROSOFT!!!

Microsoft Office 2013 is not working on Windows 8

I downloaded Microsoft office 2 days ago. Since then Window 8.1 update has basically attempted to ruin my life. Since I attempted to download the update (which will not download properly no matter how many times I try) Microsoft office will not
open on my computer. All the apps are still there. But they simply will not open. I have tried going to the start and typing the stuff in safe mode, still nothing happens! Can someone please help me? I am beyond frustrated with my brand new computer,
Windows 8.1, Microsoft, and everything about this situation.

Hi,
Did only the Office suits not open or all the apps after you upgrading to Windows 8.1? Please do the following tests to narrow down the issue:
First test:
If only the Office suits could not be opened, please go to Office 2013 installed folder, such as C:\Program Files (x86)\Microsoft Office\Office15 and double click apps to open them.
If all the apps could not be opened, please press win+R and copy the path:
%windir%\explorer.exe shell:::{4234d49b-0245-4df3-b780-3893943456e1} to Windows 8 app folder double click apps to open them.
If they are both opened in folder, please try to unpin and repin apps on start screen.
If they still do not work, do the second test.
Second test:
If only the Office suits could not be opened, please try to re-install the Office 2013 to test.
If all the apps could not be opened, Please follow these steps to check the issue.
Step 1: Try App troubleshooter:
http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab
Step 2: Re-register app files:
Run the following in a Command Window (CMD) to re-register the Store App:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
For your reference:
Fix Store App in Windows 8.1 (AppxManifest.XML)
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
Step 3: If the issue still persists, please try to log on with local account and re-bind your Microsoft account in Windows Store to see what’s going on.
Hope these could be helpful.
Regards,
George Zhao
TechNet Community Support

Microsoft Office Word will not start

When I click on the Microsoft Office Word application, it just says: microsoft office word cannot start. and does not give me any options. What do I do to make sure it is able to start? Or how do I reinstall it?

This might be caused by a damaged document files, which can cause word to exhibit unusual behavior. Please first back up any other important documents and transfer to another computer with Word installed. And try to see if you can open them on the new computer.
Please try to troubleshoot damaged documents with the reference to this article: http://support.microsoft.com/kb/87856/en
On the old computer where you experience the issue, please try to repair Word 2010 from Control Panel, and try again.

Failed to burn iMovie project, iDVD "not responding"

A preemptive thanks for your time.
I am trying to burn iMovie projects through iDVD. I have done this successfully in the past. What happens now is after going through many of the steps up through Encoding Video, the process gets stuck when the status window says "Encoding Audio". No error message occurs or anything like that, the burn wheel stops spinning, and the "multicolored wheel of computer confusion" pops up. Needless to say this means that I am even more confused than the computer and examining the iDVD icon in the dock reveals that it is "not responding."
This same problem happens with two similar projects (one of which was burned successfully in the past.) I am using Sony DVD-R disks. The projects are the typical size for about 50 minutes of edited iMovie project (15GB).
HELP!

As Rich says:
This question is frequently asked!
iDVD is probably not 'hanging'. Disregard any messages that iDVD is not responding. It is. Do not force quit.
Encoding audio is the slowest part of rendering, and can take many hours. Great patience, even an intermittent alternative hobby, is called for.
Make sure no other application is running, make sure you have not set the hard disk to go to sleep and that the screen saver will not come on. Leave it overnight, or have a 36 hole game of golf.
Sooner or later iDVD will finish!
(The current record mentioned here for encoding a DVD with lots of added audio etc is 47 hours!)

After installing Lion the microsoft office programs do not run! What can I do as I need them for external communication?

After installing Lion the microsoft office programs (word, excel,...) do not run! What can I do as I need them for external communication?

There are also free alternatives such as Neo Office.
You can also install the Office 2011 30 day trial if it's urgent.

Microsoft Office 2008 will not open on mac?

Okay, so whenever I try to open ANY office applications, my mac (version 10.6.8) brings up a screen title MICROSOFT _____ cannot be opened because of a problem. I cannot uninstall it, because the uninstaller does not open either. The Microsoft Office 2008 folder is in my Applications folder.
Here are the problem details:
Process: Microsoft Excel [10053]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [189]
Date/Time: 2013-06-19 15:51:53.541 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2012959 sec
Crashes Since Last Report: 42
Per-App Crashes Since Last Report: 3
Anonymous UUID: 08BA1A14-E144-4EB7-951A-4B7C77507552
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.fr…
Referenced from: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

Well, how about delete the entire Microsoft 2008 folder and get it back from the "Time Mchine" backup if you got one. Did you ever back-up your system?
It doesn't have to be a recent backyp, any backup from TM or CarbonCopyClone will do the trick. Or copy the entire directory folder of MS 2008 on a flush stick and move it/copy it on a OS X 10.5 machine into the Applications folder like your were before you got the 10.6 upgrade and see if works there. If you don't have the Microsoft 2008 disk or some old backyps or some 10.5 system running you are out of luck. There is no way to reinstall without any of these.
(RoyalFlush)

Microsoft Office Project is not responding

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