Microsoft office test drive expired new PowerBook, help

hi. I don't know where else to ask this question. I have had my PowerBook for about 6 hours and I am already frustrated ... I tired to use the Microsoft Office Test Drive that is on the machine only to have it tell me that my 30 day trial has expired. How can it be expired when the PowerBook has only been used for less than 6 hours and Office for the install only? Any suggestions on how to get this to work? Or who to complain to? To Apple? It is almost impossible to complain to Microsoft or to get an answer from them.
I have purchased a copy of Microsoft Office but it hasn't shown up yet.
Thanks for the help.
Paloma

Hi, PalomaMouse, et al. - There is a new KBase article containing the solution to this issue, here:
http://docs.info.apple.com/article.html?artnum=302930
Tuttle
1460/8168

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Microsoft office test drive - Expired??

Hi there. I bought an emac about 2 months ago, and it had 'microsoft office 2004 for mac test drive' which is supposed to be a 30 day free test drive. But as soon as i tried to open it it said it had expired!
I rang up the store and the lady said to drag it to the trash, then re-install it by using my grey 'Mac OS X install Disc'
But when i use the disk and go to 'Optional Installs' i get to the 'custom install' page and there is no 'microsoft office test drive' to tick. under applications it only has iLife, iTunes and about 6 others.
Anyone out there who could help me?

You can download MS Office 2004 for Mac Test Drive from the MS website, also. Here is the link:
MS Office 2004 for Mac Test Drive Download
iMac Intel Core Duo 20", 1.5 GB RAM, LaCie 200 GB FW HD Mac OS X (10.4.4) eMac 1.42GHz, 1 GB RAM, 160 GB HD, SD; iPod w/ video 30 GB

Apple screwup on Microsoft Office test drive

I got my mac all setup and transfered my files from my old pc I need to save for work and home information. Tried to start Microsoft Office test drive to convert some things to text to save in mac and the program informs me my version has expired,,,,, it seems in was installed on the HD in October way before I ordered the imac on November 28 lol. Anyone else with this problem? I plan on ******** just a little about it.
mmmm not to bright ,, rather stupid actually lol
I still love my imac tho,, it is a beautiful awsome little bundle of joy
imac 17" 1gig mem Mac OS X (10.4.3) saved from a windows world

It doesn't make sense to me that you would have a
problem like this. I have bought 2 iMacs this year.
One of them was about 7 weeks old when I got it and
my installation of the test drive worked just fine.
Bought a 3 month old e Mac last year and used the
test drive for 30 days while awaiting delivery of my
full version of Office.
It has nothing to do with the date the software was
installed but from the date it was first opened.
Wierd problem. Did you buy this Mac new?
yes brand new, from the apple store online at apple.com,, I talked to some guy on the apple help chat thing and he said my machine was manufactured on 10/22/05 I ordered it 11/28/05. Anyway I did trash it lastnight and am going to try and reinstall it it. The tech suggested it then he said he didnt think it would work lol. I also downloaded the program suggested and it works well also.. so either way Im covered now.

Microsoft office test drive

Microsoft Office Test Drive came with my new iMac. I already have Microsoft Office and it was copied over when my files were transfered to my new computer. I would automatically be taken to Test Drive whenever I opened a document I had already created. This became a problem when the Test Drive period was over and it asked me to purchase a registered copy.
My only option was to open my already registered copy of word, excel, etc. and open the file I wanted. This is workable solution, but not I am not enthused.
I have removed Test Drive and now when I try to open a document U get an error message saying "The operation cannot be completed. An unexpected error occured (error code -10660)."
So the computer is obviously trying to locate the Test Drive version that is no longer there. How can I make my registered version the default? I tried searching the message board, but I only found people who were having problems uninstalling Test Drive.

The Office Test Drive version should be removed from the hard drive before installing the full version. The following was copied from Microsoft's Mactopia website:
http://www.microsoft.com/mac/default.aspx?pid=office2004td
Note: You should remove the Test Drive version of Office 2004 before installing the complete version.
I'm afraid you need to remove Office 2004 and re-install it.

Driven crazy by Microsoft Office Test Drive

Another MacBok question:
I started using the M.Office Test Drive that comes on the MB. Meanwhile, I have my own MO, but it wasn't here. Now, 2 weeks later I've installed my own MO.
Now, every file reads with the Test Drive software, which is going to expire in 2 weeks! I have dragged Test Drive in the trash, but then when I try to open the files I get some error message. They will only open with the Test Drive operating! Even if I write a file using my own MO, once it's saved, it will only re-open with Test Drive.
I'm afraid to clean the Test Drive from the trash because these are important files. I fear to lose it as a back-up (even though I've only got 14 days left with it working). What if I can't ever use them without the Test Drive?
Anyone understand this and know what to do?

well I have to tell you something strange. That is, when I went to follow your instructions, I selected the document in the finder, and selected FILE, but all of the options are unhighlighted...I cannot do anything. However, when I click to OPEN anyway, the files open! Once this did not work--when I skipped the choosing of FILE on the toolbar, because of course that doesn't do anything if I have no choices there, however without that step I got the need to "convert file" issue. But when I tried it again with all the steps (the pointless selecting of FILE...) it opened. Very strange.
I'm bot sure this is 'fixed' but at least my files aren't useless. (cause once I started having problems opening, I sent them to 2 friends to see if their computers would open them, and both reported that they opened as gibberish...). I think I will just trash both installations and install my MO asfresh...
thanks again.

Office test drive expires b4 30 days...

i juz purchased macbookpro in early april. it comes with the office 2004 test drive, and i'm supposed to be able to use it for 30 days. but as i've changed the clock once by accident, it expires right away!! no matter how many times i reset the clock in system preferences, it juz doesn't help...
and, i find out that i can't even transfer the excel file back to my PC to edit...seems that the file is somehow "locked" when the office expires. when i transfer the excel to my PC, it changes to 1k, and simply can't be opened.
is there anyway i can set back the expiry date to a correct one?!? it's kindda urgent... i juz need more time b4 i can purchase an official copy...million thanx!!
macbookpro Mac OS X (10.4.6)

hi barry~
thx for replying!
i think it's not solely a problem with Microsoft..
as the same thing happens for adobe photoshop.. =(
i downloaded the tryout version yesterday, and it expires today...
i think it's bcoz of the system clock..
aniDa

Microsoft Office - Test Drive Complete

I bought a new G5 and sync'd it w/ my old iBook. I purchased Microsoft Office Suite for that computer and now it won't run on my new system. Can someone help me figure out why.

I bought a new G5 and sync'd it w/ my old iBook. I
purchased Microsoft Office Suite for that computer
and now it won't run on my new system. Can someone
help me figure out why.
You need to remove the Test Drive (which may have been copied over) before installing the full version.
Make sure you are logged on as an administrator.
Quit any Microsoft Office programs that are running.
In the Finder, click Applications, double-click the Microsoft Office 2004 folder, and then double-click the Remove Test Drive icon.
Click Remove.
iFelix

MS Office Test Drive Expired

Hi,
I have just received a new iBook 12', and whilst I wait for software to arrive I was planning on using Office for some university work. However, I went to load up a word document and was told that the test drive had already expired!? Does this sound suspect to anyone, or am I just being stupid?
Ad.

Hi Folks -
The first thing to do is navigate to the Applications folder where the Test Drive was installed. Within that folder (or one of the folders in it) you will find a Remove Office utility. Use it to remove the Test Drive, emptu the Trash & restart.
Then you can go to
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/ office2004/office2004.xml&secid=4&ssid=1&flgnosysreq=True
and download/install another copy of the Test Drive. While there you might want to take a look at
http://www.microsoft.com/mac/products/office2004/howtobuy/howtobuy.aspx?pid=howt obuy
and you will find some pretty good deals if you recently bought a new Mac.
HTH |:>)

Removing Office Test Drive from new iMac

I purchased Office 2004 with my new iMac. The installation instructions inform me to remove "...any Preview or Test Drive versions....". My attempts to uninstall the Test Drive have failed. The "boxes" I am instructed to check are not there. I have searched for hours on this and the MicroSoft site to find an answer to this dilemma. Did I miss the solution in my search?

Just drag the "Office 2004 for Mac Test Drive" folder
to the trash - empty it - and install the new
software.
Just to add a bit here: this should work if you've never actually run the Test Drive version. Until you've actually run the Test Drive, nothing has been installed for the uninstaller to find.
Once you've run the Test Drive version at least once, it'll install all of its libraries and fonts and stuff all over the hard drive, just like any other program. Then you'll need the uninstaller.
This page has more information that might be helpful.
charlie

Forgot to uninstall Office Test Drive?

Just used Migration Assistant to transfer everything from my G4 iMac to new Intel iMac, including my Office 2004 stuff in Applications folder. After, I realized I had read somewhere to remove Office Test Drive from new iMac before installing the full version. Now they are both in my applications folder. I've started Word, Excel, Powerpoint and all seem to be working fine. So what do i do with that Test Drive folder? Can I just toss it in trash? (When i hit "remove office" in the Test Drive folder, it appears like it would remove ALL Office stuff, including my registered version.)
Thanks for any tips!

Hello,
If you have not yet launched the Test Drive version (as in run it), then you should be able to safely just move it to the trash and empty the trash. It should only be a problem if you had run the Test Drive version or if they were in the same folder.
From what you describe, you should be able to just trash it and forget it. I've done it that way once in the past without any trouble.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

Help deleting Office Test Drive

Good afternoon.
I have never used Office Test Drive on my mini. My daughter, who's in college, purchased Office:Mac and I want to install it on her iBook, as well as the mini, as she often does work on that also.
I can't seem to delete the version that is on the mini, which needs to be done before you can install the version she bought.
When I click on the Remove Office icon in the Office folder it goes through and searches my drive. A .txt file is put on my desktop which says it found Office 2004 test drive for Mac. However, when it goes to the results screen in the removal tool, where I suppose to select what I want to remove, nothing is showing up. If I click on continue, it tells me that I've chosen not to removed any office components. Well, duh!! There's nothing to select!!!
How can I get rid of this to install the full version my daughter purchased?
Thanks for the help.

Hi wyzard,
On your hard disk, open Microsoft Office 2004 folder that contains the Test Drive. Any documents you saved in the Microsoft Office 2004 Test Drive shoud be moved somewhere in your documents folder.
In the Microsoft Office 2004 folder, double-click "Remove Office". In the Results window, choose Microsoft Office 2004 (including Test Drive) and then click "continue" and follow the prompts.
http://www.microsoft.com/mac/default.aspx?pid=office2004td
Well, that's what M$ says...

Can't delete Office Test Drive. "Remove Office" doesn't see it.

I've searched the web and these forums for a solution to my problem but came up empty, so I'm hoping someone can help.
I'm trying to delete Office Test Drive from my brand-spankin' new (refurbished) mini, and I've followed the instructions that I found posted several times in Discussions threads, but the procedure isn't working. When I run "Remove Office" and it searches for installed Office products, it doesn't find anything, which means I can't select anything to delete!
How can I completely get rid of it if the uninstaller doesn't work?
Thanks.

For others reading this thread.
NeoOffice/J is a full featured office productivity suite including word processing, spreadsheet, presentation, vector drawing, database, and macro functionality. It can be used as a free alternative to Microsoft Office:Mac. You can exchange documents with Microsoft Office and OpenOffice.org users, even on other platforms!
http://www.neooffice.org/
iFelix

Since upgrade to Tiger jumps to Office Test Drive

Recently upgraded to Tiger and although I can open previously installed (in Panther) Microsoft Office 2004 by going the long way round (File-open etc) if I click on any existing Office document it always automatically opens the Office Test Drive then says it has expired. How can I get it to divert to the Office that's already installed? If I remove Office from the test drive folder will it delete all Office programmes? Hope I'm making sense.
Most recent update last week to 11.3.7

I just bought a new MacBook with the office test drive on it, and am having the same problem--except the solution will not work. I immediately migrated my old Office X for Mac to the new computer and deleted test drive. Yet it will not stop choosing office 11.2 for all my word files. Each time I try to open something I have to do control-click and then choose the earlier version of office. Each time I try to do "get info" and then choose to open with the earlier office version, and then hit "change all" and then CONFIRM this choice...it still does NOT change.
Do I have to uninstall and then reinstall office? This seems to be an annoying ploy to get me to buy the newer office suite.

Office Test Drive: relaunching the initial Entourage setup?

I have been playing about with the Office Test Drive--does anyone know how to run the initial setup that Entourage performs on its first launch, again? I was testing the import of an old database; now that I see it works well I want to trash that database and rerun the initial setup again, but there is no option to do so that I can find.
1. "Import" does not work as it won't allow me to select from the Office Identities or Main Identity or Database folder/files. (I want to do this from a backup of the database and not from a program itself. This worked on the initial setup but does not seem to want to work in the "Import" command.)
2. I cannot seem to trash the old identity; when I drag it to the trash it goes into the trash but the trash will not allow me to empty it as it says the Database is in use.
3. Holding down the option key upon launching Entourage worked once--it went to launch Database Utility but quit unexpectedly, and when I launched Entourage it was wiped clean and gave me the "new import" option, but I wasn't prepared to install the new database at that moment and now launching Entourage again does not give me that option. Also, when I have tried that trick again--holding down the option key during the lauch of Entourage--Database Utility launches correctly now! It does not "wipe clean" the program this time.
Should I delete the Office Test Drive and reinstall a new copy? I found it on Mactopia; I'm just worried that the computer will detect that I'm reinstalling Test Drive and refuse to allow it. (I still have 30 days left of the Test Drive as it stands now.)
Any other suggestions?

It doesn't make sense to me that you would have a
problem like this. I have bought 2 iMacs this year.
One of them was about 7 weeks old when I got it and
my installation of the test drive worked just fine.
Bought a 3 month old e Mac last year and used the
test drive for 30 days while awaiting delivery of my
full version of Office.
It has nothing to do with the date the software was
installed but from the date it was first opened.
Wierd problem. Did you buy this Mac new?
yes brand new, from the apple store online at apple.com,, I talked to some guy on the apple help chat thing and he said my machine was manufactured on 10/22/05 I ordered it 11/28/05. Anyway I did trash it lastnight and am going to try and reinstall it it. The tech suggested it then he said he didnt think it would work lol. I also downloaded the program suggested and it works well also.. so either way Im covered now.

Uninstalling Office Test drive - how about office v.X?

Hi
I am in the process of installing a full version of Office 2004.
Now i want to uninstall Office Test Drive.
I started the procdure with the uninstaller, and i am asked what programs i want to uninstall:
1 - office 2004 test drive - OK i do want to unsinstall it
2 - office v.X - what is this?? i never heard of it (i am mac newbie). can i uninstall it?
thank you very much
ciao
Macbook Pro Mac OS X (10.4.6)

If you Mac mini is new then more than likely there is a single uninstaller for both products and Microsoft has just been a bit lazy by listing both. Regardless, if you uninstall both you won't have an issues.

Microsoft office test drive expired new PowerBook, help

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