Microsoft Ofiice X - Startup Failure on Mac Pro running Leopard

On starting up my mac pro this morning, Entourage failed to start up, stalling at the product license panel that pops up just before launching the application fully. I found the same problem occurs with all the other applications in Office X (Word, Powerpoint and Excel). I uninstalled and re-loaded Office X and the fault continues. I upgraded to Leopard when it was launched so do not think this is the problem.
Does anybody have an idea what could be causing the problem and, this is my main concern, will Time Machine have saved details of all my contacts and recent emails in Entourage as i have some important emails that I need to recover

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and completely unrelated to Microsoft Office.
Issues with Office may be posted to Microsoft's own Mac products forums, as it's their product, and not Apple's:
http://www.officeformac.com/productforums/

Similar Messages

  • I am trying to do a migration transfer from an older Mac Pro, running Leopard, to a newer Mac Pro, running Lion.  There is a step that asks for a "passcode" to proceed.  I have no idea what that passcode is.  It seems to want a numeric code.

    I am trying to do a migration transfer from an older Mac Pro, running Leopard, to a newer Mac Pro, running Lion.  There is a step that asks for a "passcode" to proceed.  I have no idea what that passcode is.  It seems to want a numeric code.  Has anyone had this experience?

    This general-purpose article gives detailed step-by-step instructions for using Migration assistant, Setup Assistant, and other mehtods, and discusses the Pros and cons of each mtheod. It is very approachable and easy to understand. Wriiten by Pondini, the resident Time Machine guru.
    Setting-up a new Mac from an old one, its backups, or a PC

  • Mac Pro running leopard freezes when shutting down

    Hi,
    I am having problems with the Mac Pro that was assigned to me at my workplace. Here are some of its specs
    it runs Leopard (10.5.8)
    processor 2 x 3 GHz Quad-Core Intel Xenon
    memory 32 gb
    Hard disks: here's the issue, It shows 3 hard disks on the finder (more details below)
    The first issue is that it won't shut down. When I try to turn it off the screen goes blue and freezes. As I read on some forums that people were having issues with Leopard shutting down, I left it on that state for a whole weekend and when I came back it was still frozen.
    The second issue is that aslmanager executes periodically and consumes 100% of one of the cores. Luckily most of the time I can use the other cores to do the work, but for heavy chores I do need that extra power. I tried killing it, and it works for some time, but it restarts after a while effectively slowing down my work (I hate having to babysit the computer for hours while it computes, killing the aslmanager periodically, a workaround would be to make a script that periodically kills it but I think this issue is just a symptom of a graver problem).
    My guess is that the computer has 4 hard disks, with one of them broken (system information shows 4 hard disks, but the finder only shows three). This somehow affects the operative system, which tries to ineffectively communicate with it before shutting down. Some process may also be logging the problem, creating huge log files that aslmanager then tries to manage.
    My questions are:
    - How can I test my guess to know if it is correct? I must say that a blue screen and a stray process are not a transparent way to convey information to the user about a hardware problem.
    - How can I fix this issue? In case my guess is correct, would disconnecting the hard disk solve the problem?
    Thanks a lot.
    PS: Even though I don't have to pay for the electricity bill at my workplace, I do try to use as little electricity possible since I believe we are overexploiting our planet. This makes my issue with the Mac Pro even more nagging since I can't help but think that leaving it turned on the whole time and using one of its cores continuously is using a lot of energy.

    Take a look in Disk Utility.
    Also, About This Mac to see what System Profile shows.
    You could have two drives in a RAID configuration.
    See if it has the Apple Mac Pro RAID controller (affects sleep)
    * Disconnect any peripherals
    * Clean OS instlal
    * Disk Warrior
    * Clone the OS (CCC or SuperDuper)
    * Try running with Safe Boot
    * Apple Hardware Test (your OEM DVD it shipped with, likely 10.4.x) and use D on startup to run
    Now the bad news.
    The directory and file system get worse and are corrupt and you need to repair and restore to get it back to working right, which is where Disk Warrior and SuperDuper come in.
    Your business could get a more powerful Mac Pro or upgrade the processors even to 8-core 5355 or 5360s.
    FBDIMMs use a lot of watts and create heat more than anything, too, and those need COOLING and a boost to the fans, so you want to run the fans and set 2-3 extra profiles for when you are running a heavier load. SMCFANCONTROL 2.2+
    Apps that aren't multi-thread / multicore you have to wait and upgrade and up to the vendor to ship a more efficient version that uses all the cores (and threading) IF it is an app that can and will benefit. Not all will.
    A couple backup sets of course is a must and most any business will have redundancy and a good recovery plan strategy in place.

  • I have a 2007 Mac Pro running 10.7.5 and I want to replace a drive and install Lion

    I have a 2007 Mac Pro running 10.7.5 with dual core intel 2.66 with 13 GB ram. I want to replace my startup disk 250GB (which has all my apps) but has been lagging ( I thinks it's an original drive) with the new HD in bay 2 (4 T drive) which I installed this week. I tried to install lion onto it and it said I needed a newer version 10.7.3-I have time machine as my backup on an external. All the bays are full and I'd like to trade them out sooner or later to get more room for movies, etc. The last OSX disk I have is Snow Leopard and that was rejected as not new enough. Can someone help me with info on installing Lion on the new drive. I know how to make it the startup disk after, but I can't seem to load 10.6, 10.7 or 10.8 (not supported on my older mac pro.) Thanks,
    ANNE Z

    Firstly, time to get rid of the 2 x 512MB FBDIMMs in there, they add more heat and use more watts then they add to the system. If you need more, and 4 or 8 DIMMs is ideal, Amazon has 2x2GB sets $22 - about 1/50th what I paid for 1GB new.
    Buy a 250GB Samsung EVO SSD $129
    Pick up Carbon Copy Cloner http://www.bombich.com to clone the system to the SSD
    A sled adapter for the SSD from Icy Dock $14 Amazon.com
    7-8 years overdue for new system drive! amazed it lasted this long. An SSD plus some WD Black 2TB drives or larger should do the trick.
    you can also put the SSD in the lower optical drive bay and use one of the two ODD "spare" SATA ports for the SSD - an SSD is the best way to improve the performance of our old Mac Pro 2006-7 models.
    When you downloaded the Lion installer that was when to create a flash type installer with Lion DiskMaker.
    If you have put in a new-ish graphic card then OS X 10.6.0 may not support it.

  • My 2008 Mac Pro running Lion will not play HDV1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. Anyone have any idea how to fix this?

    My 2006 - 2008 Mac Pro running Lion will not play HDV 1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. However, when I open the project on my other Mac Pro running Snow Leopard and FCP 6, the footage works fine as it does on my newer Imac running Mavericks and FCP 7. I have tried a Quicktime update on the Mac Pro that the footage doesn't work on but it says that I already have the newest version of Quicktime installed. I have also tried reinstalling the Final Cut Pro Studio twice, still no fix. I'm completely out of solutions and need to be able to edit HDV footage on this machine. Any help would be great. Thanks.

    there was a recent software update that seemed to screw HDV up.  Do some searching here over the last month or 2 and you'll find a bunch of posts and some possible solutions.
    Worst case scenario, do as Shane suggests.  But might I suggest you take a look at the user tips section of the forum.  there are some great tips on how to prevent these sorts of problems by cloning your startup drive, etc.

  • I was running remote desktop on my old mac pro running 10.4.11.  Upgraded to new pro running 10.6.7 Can I get remote desktop to run on new computer?

    I was running remote desktop on my old mac pro running 10.4.11  Just upgraded to new pro running 10.6.7  Can I get my previous remote desktop to
    run on new computer?
    Thanks

    Are you talking Apple's Remote Desktop software, or Microsoft's?

  • I  have a Mac Pro running OS X 10.8.2. Frequently the system fails detect a CD. Doesn't seem to make a difference if it contains music or is blank. I am unable to eject the CD. The system just doesn't recognize that a CD has been loaded.

    I  have a Mac Pro running OS X 10.8.2. Frequently the system fails detect a CD. Doesn't seem to make a difference if it contains music or is blank. I am unable to eject the CD. The system just doesn't recognize that a CD has been loaded.

    Step one, boot the new MBA into recovery mode (CMD+R on startup), launch Disk Utility, wipe the HD, and restore the OS. On reboot, use the Setup Assistant to do the migration. Details in Pondini's Setup New Mac guide.

  • Anyone have a solution to why Illustrator CC crashes on Mac Pro running OS 10.6.8?

    Anyone have a solution to why Illustrator CC crashes on Mac Pro running OS 10.6.8?

    We recently (yesterday) upgraded our Adobe apps to CC versions. InDesign, Photoshop and Bridge all run perfectly. Illustrator crashes at startup. Tried launching it from Administrator account and it crashes. I have disabled fonts except the bare minimum, no success. If it would launch, then I might be able to narrow it down to an incompatible print driver, but it has to actually be running first. We use no third party plugins with it, so I doubt that is the issue.

  • HT1338 Can I upgrade my Intel Xeon MAC PRO running OS X 10.4.11 to 10.5.8?

    Can I upgrade my Intel Xeon MAC PRO running OS X 10.4.11 to 10.5.8?

    Yes. You can actually upgrade it all the way to Lion should you so wish, although you would need to first purchase and install Snow Leopard 10.6.8.
    I would skip Leopard as it's more expensive and obsolete. You can purchase a Snow Leopard DVD at any Apple retailer - $29.00. You can update it by downloading Mac OS X 10.6.8 Update Combo v1.1. The use the App Store to purchase and download Lion should you choose to do so - $30.00.
    I would consider expanding your RAM to at least 4 GBs or more especially if you decide to upgrade to Lion. Before upgrading see the following:
    How to Install OS X Updates Successfully
    A. Repair the Hard Drive and Permissions:
    Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally. 
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    B. Make a Bootable Backup Using Restore Option of Disk Utility:
    Open Disk Utility from the Utilities folder.
    Select the destination volume from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the destination volume from the left side list and drag it to the Destination entry field.
    Select the source volume from the left side list and drag it to the Source entry field.
    Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.
    C. Important: Please read before installing:
    If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
    You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
    The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update.  While the installation is in progress do not use the computer.
    D. To upgrade:
    Purchase the Snow Leopard Retail DVD.
    Boot From The OS X Installer Disc:
    Insert OS X Installer Disc into the optical drive.
    Restart the computer.
    Immediately after the chime press and hold down the "C" key.
    Release the key when the spinning gear below the dark gray Apple logo appears.
    Wait for installer to finish loading.
    E. If updating:
    Download and install update(s) 
    Use Software Update, or
    Download standalone updater(s).

  • Mac Pro (Snow Leopard) runs slow even after bootup disk is repaired

    My Mac Pro running OS X 10.6.8 continues to run exremely slowly even after the bootup disk was repaired and verified. I did a second safe boot then a regular boot and now I cannot even start any of the applicatsion.  E.g., I cannot start either Mail.app or Safari.
    This ie s exremely upsetting and I would appreciate any help, advice, ... on what I should do to determine the problem.
    VB

    I have had Time Machine backups and I used to have online backups as well until the provider changed terms on me which made it so much more expensive (but that is another story). I have >600 GB available on my1 TB startup drive and I do have quite of a bit of my media files on an additional 500 GB hard drive.  
    However, your mentioning power outages and dorps/dips reminded me that such is indeed a problem where we live. My MacPro is wlays on and when I woke up one morning the login window was on so it obviously had restarted. Then just before  the Mac acted slower than molasses I do remember my UPS beeping but I admittedly sort of ignored it and forgot all about it since this kind of thing happens relatively frequently. 
    I just restarted the system now and everything seems back to normal again. 
    My question:  my Mac Pro as well as my monitor are connected to a 350 VA/200 W UPS.  What is the advantage of using a 1500 VA UPS?
    Thanks.

  • I have a sony handy cam model HDR-HC1 and a mac pro running osx10.9.3, are they compatible? as far as downloading movies from my handy cam. thanks in advance

    i have a sony handy cam model HDR-HC1 and a mac pro running osx10.9.3, are they compatible? as far as downloading movies from my handy cam. thanks in advance. If not, is there a different route i can take to get those recordings in to my mac pro?

    See if the cam shows up under Devices in the Image Capture app.
    Image Capture is located in your Applications folder.
    Launch Image Capture then connect the camera.
    The camera should show up under Devices top left side of the Image Capture window.
    Now look at the bottom left side of the window. Click the: Connecting this (device) opens: pop up menu and select an application to import your photos.
    You can also select a folder to import photos from the Import To: pop up menu.
    Selet the photos you want to import then click Import or Import All on the right.

  • How can I run my adobe cs 5.5 on a mac pro running 10.10.1 ? it keeps prompting me for java 6 but I have java 8...

    I am trying to install my adobe 5.5 on my mac pro running 10.10.1 but it will not run unless it has java SE6 but I have java 8 and I dont want to downgrade. please advise me how I can resolve this. I do not want to pay for a newer version of CS and I don't want to use the cloud .

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • Can I install Windows 7 on my new MAC Pro running OSx 10.9

    Can I install Windows 7 on my new MAC Pro running OSx 10.9.  BootCamp Assistant states Windows 8 or later.  Help please!

    Neil already gave you the answer. Here is the table repeated in case you accessed the wrong location.
    Mac model
    Windows 8, 64-bit
    Windows 7, 64-bit
    Windows 7, 32-bit
    Windows Vista, 64-bit
    Windows Vista, 32-bit
    Windows XP, 32-bit
    Mac Pro (Late 2013)
    BCA
    Mac Pro (Mid 2010)
    5
    5
    4
    DVD
    DVD
    DVD
    Mac Pro (Early 2009)
    5
    5
    4
    DVD
    DVD
    DVD
    Mac Pro (Early 2008)
    4
    4
    DVD
    DVD
    DVD
    Mac Pro (Early 2007)
    DVD
    Mac Pro (Mid 2006)
    DVD
    You should seek additional Boot Camp help in the Boot Camp forum: https://discussions.apple.com/community/windows_software/boot_camp
    The Boot Camp Help Guides are located here: http://www.apple.com/support/bootcamp/

  • Mac pro running OS 10.5.8 won't boot. Apple logo and spinning wheel shows then Apple logo turns into Forbidden signage while spinning wheel continue. It happenened right after I installed a firmware. Had to restart.Please help. What can I do?

    Mac pro running OS 10.5.8 won't boot. Apple logo and spinning wheel shows then Apple logo turns into Forbidden signage while spinning wheel continue. It happenened right after I installed a firmware. Had to restart.Please help. What can I do?

    Work through the suggestions in this article:
    Mac OS X: Gray screen appears during startup

  • What version of Safari do I need to download for a Mac Pro running 10.7.5?

    I have a Mac Pro running 10.7.5. What version of Safari can I download and run on this computer?

    The latest one available to you in Software Update. Probably Safari 6.1.6.
    It is not available as a separate download: Get the latest version of Safari for your Mac - Apple Support

Maybe you are looking for

  • "Unable to initialize video deck" inquiry

    I am new to Mac and FCE, so I ask for some slack... I am trying to get video from my Panasonic AG DVX 100 into FCE. About my system: IMac 2.4 GHz Intel Core 2 Duo with OS X 10.5.2. I have FCE 4 on this computer, not an upgrade of earlier program, but

  • Validation required so that invoice, billing and accounting is done on same

    Validation required so that invoice, billing and accounting is done on same date as the PGI date. Very urgent please help. Please look into the below scenario. Excise invoice posting date u2013 07.10.2011 A/c doc posting date u2013 29.09.2011 Reflect

  • My LabVIEW exe starts to run and then stops in Windows 7

    I have built an executable in LabVIEW 2010 on a Windows XP machine and set the properties to be built for Windows 7 or later but when I try to run the exe on the Windows 7 machine the application starts up briefly and then stops running with no error

  • ALV to Excel problem

    Good day, I have a question on downloading the excel file from ALV list. ALV generates the correct output. However, when I download it to excel, the value is not populating correctly. The field MATNR when displayed in ALV is 100000000000000001, 10000

  • WRT54G ver 2 Mac and PC issues

    I have... a WRT54G ver 2, firmware v4.21.1 (latest available for this model), two PC desktops wired (192.168.1.101) - second desktop not used much), a PC laptop wireless (169.254.58.14), a Mac Desktop wireless (192.168.1.104), and 2 Mac Laptops (169.