Microsoft organizer clipart thumbnail not displaying correctly

We use MS Office 2010, when I try to do Insert>Clipart>then type a keyword(ie. ball). It displays the local clipart images but not the images from online Microsoft organizer. It just displays X-mark on the thumbnail.
I've already repaired MS Office, cleared temporary internet files but to no avail.
It will only work if you right-click on the thumbnail with X-mark, then choose 'make available offline' to save the clipart locally. This will take as you have to do it for each.
Has anyone experienced this issue and fixed it?
Appreciate the help.
Thanks

Hi,
Are you using Remote Session and facing this issue?
Seems this issue is not related to RDS and it’s related with Microsoft organizer. You can place your issue with
MS Office Forum for more troubleshooting
Apart I can only provide you with below article for troubleshooting.
You cannot preview or insert images correctly when you use Web Collections to search the Internet for clip art thumbnails in Office
http://support.microsoft.com/kb/822518
Hope it helps!
Thanks.
Dharmesh Solanki
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