Microsoft outlook are not responding

Dear Sir,
we have purchase microsoft office 2013 & install ms office standard 2007 in out PC, last four days emails are not downloaded. when repair email given error message screen shot attached for your information.
it is requested to please check the error and resolve the isssue asap.
we are very grateful to you
Regards
Kripa Shankar Mishra
M-9711474940

Hi
As per the information and details provided by you, Microsoft Outlook is not responding, please follow these steps to solve this issue: -
This issue may occur for one or more of the following reasons: -
You have not installed the latest updates.
The outlook may be in use by another process.
A previously installed add-in may be interfering with Outlook.
Your mailbox may be too large.
You may need to repair your office programs.
Outlook data files may have become corrupt, or damaged.
Antivirus software may be outdated, or conflicting with Outlook.
Your user profile may be have become corrupt.
Another program may be conflicting with Outlook.
 Open Outlook in safe mode.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G 

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