Microsoft Programs quit.

In our computer lab, We have 31 eMacs. The problem is that the microsoft programs keep quiting. We alaways have problems. We do never have good computers. Any ideas? Thanks

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  • Microsoft programs stopped working

    OS X 10.8.5
    All of the microsoft programs (Skype, word, excel, update utility, even error reporting, all) I regularly run on my macbook pro have stopped working.  If I try to open an application or document the icon bounces on the dock, the graphic flashes on the screen (just like normal), then the crash report comes up.  The crash report stays for a moment then the crash report for the crash report (Microsoft Error Reporting has quit unexpectedly) pops up.
    I feel like this started after the latest software update from a few days ago but I can't be entirely certain of that.  I don't know how to revert previous to the update to check if that is the problem.
    I have restarted the computer.  I have uninstalled and reinstalled the programs.  I have updated the programs, as well as OS X.
    Any thoughts on what might be causing this would be helpful.
    Thanks

    Process:         Skype [551]
    Path:            /Applications/Skype.app/Contents/MacOS/Skype
    Identifier:      com.skype.skype
    Version:         6.15 (6.15.0.335)
    Code Type:       X86 (Native)
    Parent Process:  launchd [132]
    User ID:         501
    Date/Time:       2014-12-14 22:15:54.723 -0500
    OS Version:      Mac OS X 10.8.5 (12F45)
    Report Version:  10
    Interval Since Last Report:          9798 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  1 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      A7668AB7-60CF-10BC-A46D-3CEDACA18460
    Crashed Thread:  1
    Exception Type:  EXC_CRASH (SIGSEGV)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.AppKit               0x97b42841 +[NSStringDrawingTextStorage _fastDrawString:attributes:length:inRect:graphicsContext:baselineRendering:uses FontLeading:usesScreenFont:typesetterBehavior:paragraphStyle:lineBreakMode:bound ingRect:padding:scrollable:] + 238
    1   com.apple.AppKit               0x97625605 -[NSString(NSExtendedStringDrawing) boundingRectWithSize:options:attributes:] + 685
    2   com.apple.AppKit               0x9767fa14 -[NSString(NSStringDrawing) sizeWithAttributes:] + 87
    3   net.hockeyapp.sdk.mac         0x01f43f3c -[BITCrashReportUI askCrashReportDetails] + 1964
    4   net.hockeyapp.sdk.mac         0x01f406eb -[BITCrashManager invokeProcessing] + 483
    5   net.hockeyapp.sdk.mac         0x01f40aa5 -[BITCrashManager startManager] + 447
    6   net.hockeyapp.sdk.mac         0x01f3cdac -[BITHockeyManager startManager] + 320
    7   com.skype.skype               0x00025a63 0x1000 + 150115
    8   com.apple.Foundation           0x96935e12 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
    9   com.apple.CoreFoundation       0x93648851 ___CFXNotificationPost_block_invoke_0 + 257
    10  com.apple.CoreFoundation       0x93593e8a _CFXNotificationPost + 2794
    11  com.apple.Foundation           0x9691e938 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    12  com.apple.AppKit               0x9761508e -[NSApplication _postDidFinishNotification] + 367
    13  com.apple.AppKit               0x97614d48 -[NSApplication _sendFinishLaunchingNotification] + 249
    14  com.apple.AppKit               0x97611c9f -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751
    15  com.apple.AppKit               0x976117b4 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
    16  libobjc.A.dylib               0x95aa3628 -[NSObject performSelector:withObject:withObject:] + 77
    17  com.apple.Foundation           0x969393da __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
    18  com.apple.Foundation           0x96938f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
    19  com.apple.Foundation           0x96938d2e _NSAppleEventManagerGenericHandler + 173
    20  com.apple.AE                   0x992a1a35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
    21  com.apple.AE                   0x99276fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
    22  com.apple.AE                   0x99276e7d aeProcessAppleEvent + 318
    23  com.apple.HIToolbox           0x90cefc58 AEProcessAppleEvent + 100
    24  com.apple.AppKit               0x9760dcdd _DPSNextEvent + 1655
    25  com.apple.AppKit               0x9760d16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    26  com.apple.AppKit               0x976035cc -[NSApplication run] + 855
    27  com.apple.AppKit               0x975a65f6 NSApplicationMain + 1053
    28  com.skype.skype               0x0000f434 0x1000 + 58420
    29  com.skype.skype               0x000030b5 0x1000 + 8373
    Thread 1 Crashed:
    0   libsystem_kernel.dylib         0x9581c0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x970e90ac _pthread_workq_return + 45
    2   libsystem_c.dylib             0x970e8e79 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x970d0daa start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x9581c9ae kevent + 10
    1   libdispatch.dylib             0x91875c71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib             0x918757a9 _dispatch_mgr_thread + 53
    Thread 3:
    0   libsystem_kernel.dylib         0x9581c0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x970e90ac _pthread_workq_return + 45
    2   libsystem_c.dylib             0x970e8e79 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x970d0daa start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x9581c0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x970e90ac _pthread_workq_return + 45
    2   libsystem_c.dylib             0x970e8e79 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x970d0daa start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib         0x9581c0ee __workq_kernreturn + 10
    1   libsystem_c.dylib             0x970e90ac _pthread_workq_return + 45
    2   libsystem_c.dylib             0x970e8e79 _pthread_wqthread + 448
    3   libsystem_c.dylib             0x970d0daa start_wqthread + 30
    Thread 1 crashed with X86 Thread State (32-bit):
      eax: 0x00100170  ebx: 0x970e8cc7  ecx: 0xb0080f6c  edx: 0x9581c0ee
      edi: 0xb0081000  esi: 0xb0081000  ebp: 0xb0080f88  esp: 0xb0080f6c
       ss: 0x00000023  efl: 0x00000282  eip: 0x9581c0ee   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x00f04000
    Logical CPU: 0
    Binary Images:
        0x1000 -   0xa1ffff +com.skype.skype (6.15 - 6.15.0.335) <57CD3DBD-400C-330E-8417-A17175682ED2> /Applications/Skype.app/Contents/MacOS/Skype
    0x1c0d000 -  0x1c0ffff  com.apple.ExceptionHandling (1.5 - 10) <435C80BD-F463-360B-86CA-5E001CACD421> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x1c15000 -  0x1c1ffff  com.apple.CoreBluetooth (100.9 - 1) <98991C3C-2087-38CB-85A0-7F32C5F58EA6> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth
    0x1c2a000 -  0x1c43ff7  com.apple.ScriptingBridge (1.3 - 61.2) <74397541-E4DD-3DCA-BA5F-F7AAF145819A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
    0x1c52000 -  0x1c52ff7  libffi.dylib (18) <362F6C27-6407-388E-9521-8A2A0845188C> /usr/lib/libffi.dylib
    0x1c56000 -  0x1cb2ffb  com.apple.corelocation (1239.40 - 1239.40) <DF504BBD-A9D5-3AF0-AAF7-F7C06753A13C> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x1cdf000 -  0x1ce8fff  com.apple.ProtocolBuffer (2 - 104) <BFA598AA-2E77-3578-B079-2C89796811B3> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
    0x1e00000 -  0x1ea8ff7  com.apple.Bluetooth (4.1.7 - 4.1.7f2) <DBDFFB50-8B1F-3FB6-99A9-1E7EC203B8CD> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x1ef7000 -  0x1f29ff3  com.apple.GeoServices (1.0 - 1) <2E4033FA-18BD-3E73-B00E-CBFEE0ACCB6A> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
    0x1f3b000 -  0x1f7cffd +net.hockeyapp.sdk.mac (2.1.0 - 24) <57ABAE69-9025-3983-BD43-7DA4FB661C3B> /Applications/Skype.app/Contents/Frameworks/HockeySDK.framework/Versions/A/Hock eySDK
    0x1fb4000 -  0x1fc1ff3  com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x2800000 -  0x291fffb  com.apple.WebKit (8536 - 8536.30.1) <4A5E9136-681F-3AB1-AD69-B59F2B9126E7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x29d0000 -  0x3665ff3  com.apple.WebCore (8536 - 8536.30.2) <D644997F-5F1A-34B4-AF32-DD427E9043E2> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x3dea000 -  0x3f05fff  com.apple.avfoundation (2.0 - 361.40.1) <77630935-EA53-3374-BB5B-643DB109B9F2> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x816a000 -  0x81c2fff +com.DivXInc.DivXDecoder (6.8.4.3 - 6.8.4) <26A406B3-E4BC-C6FF-8F28-A99FFEB5CF2D> /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x81e6000 -  0x81e9ff3 +com.divx.divxtoolkit (1.0 - 1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
    0x8fef2000 - 0x8ff24e57  dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
    0x90007000 - 0x9000effe  com.apple.agl (3.2.1 - AGL-3.2.1) <6C89F8BB-62B7-302F-ACF4-0123CEE60378> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x9000f000 - 0x900b9fff  com.apple.LaunchServices (539.11 - 539.11) <29171C94-C757-384C-B42E-4579B246E26D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x900ba000 - 0x900c6ffe  libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
    0x900c7000 - 0x900e4ff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x900e5000 - 0x900edfff  libcopyfile.dylib (89.0.70) <F672B952-26D3-3DCC-9A72-117243BAC3FB> /usr/lib/system/libcopyfile.dylib
    0x900fa000 - 0x900feffc  libGIF.dylib (852) <48577360-5C29-3B75-AF99-A4340F22218E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x90140000 - 0x901a6fff  com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x901a7000 - 0x9055fffa  libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x90560000 - 0x905b0ff7  com.apple.CoreMediaIO (309.0 - 4163.1) <2CB854AA-072B-3829-B7D9-133CFEC6272F> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
    0x905b1000 - 0x905bdff7  com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x905be000 - 0x905c9fff  libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
    0x905ca000 - 0x9086dff3  com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x9086e000 - 0x90c8bfff  FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x90c8c000 - 0x9106ffff  com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x91070000 - 0x910dfffb  com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x910e0000 - 0x910ecff8  libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
    0x910ed000 - 0x910edfff  libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
    0x910f3000 - 0x91185ffb  libvMisc.dylib (380.10) <D9567F48-ED35-3362-B769-50916D30C601> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9118d000 - 0x91298ff7  libJP2.dylib (852) <47F0FEEE-04FC-324A-8D44-8F792F95A5BA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91299000 - 0x9129cffc  libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
    0x913a1000 - 0x915b8fff  com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x916fe000 - 0x91700ffb  libRadiance.dylib (852) <E512FA13-AFCA-3B7A-A257-FF71A7D38EF3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
    0x91701000 - 0x91749ff5  com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x9174a000 - 0x9178fff7  com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x91790000 - 0x91830ff7  com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x91831000 - 0x91870ff7  com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x91871000 - 0x91883ff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
    0x91884000 - 0x9188afff  com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9188b000 - 0x918a9ff3  com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x918aa000 - 0x91947ff7  com.apple.PDFKit (2.8.5 - 2.8.5) <F5D6A1C9-3EC1-312C-839F-6C13708B2CF2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x91948000 - 0x919a3ff7  com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x91a21000 - 0x91a31ff7  libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
    0x91a32000 - 0x91a33fff  liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
    0x91a34000 - 0x91a34ffe  com.apple.AOSMigrate (1.0 - 1) <4EA0829E-6AE5-3877-A5B6-032AFDF28D39> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
    0x91a35000 - 0x91a90fff  com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x91a91000 - 0x927c9ff7  com.apple.QuickTimeComponents.component (7.7.1 - 2599.48) <9972B1DD-5DC9-3D99-9193-AB5CD73B294C> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x927ca000 - 0x927cbffd  libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
    0x927cc000 - 0x927fdfff  com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x927fe000 - 0x92835ffa  com.apple.LDAPFramework (2.4.28 - 194.5) <F05946C0-D3BE-379A-A00E-D2BA6B4EE48D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x92836000 - 0x92884ff3  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x92885000 - 0x9288bfff  libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x9288c000 - 0x9288dfff  libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
    0x9288e000 - 0x92891ff9  libCGXType.A.dylib (340) <BB5296BE-232D-366F-8801-49420559420F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x92892000 - 0x9289cfff  com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x9289d000 - 0x9289ffff  libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
    0x928a0000 - 0x928e7ff7  com.apple.framework.CoreWiFi (1.3 - 130.13) <1961CC70-C00D-31DE-BAB5-A077538CD5CB> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
    0x928e8000 - 0x92a71ff7  com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x92a72000 - 0x92bcbffb  com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x92bcc000 - 0x92d07ff7  libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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    0x96efb000 - 0x96f18fff  libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
    0x96f19000 - 0x97029ff3  com.apple.QuickTimeImporters.component (7.7.1 - 2599.48) <2AF8EF3C-9D2F-3FDB-BE11-7268FFE855EC> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x9702a000 - 0x97047fff  libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
    0x97048000 - 0x970bdff7  com.apple.ApplicationServices.ATS (341.2 - 341.2) <E12BB943-9E01-376E-B645-E75413B2CFFB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x970be000 - 0x970c5ffb  libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
    0x970c6000 - 0x970cffff  com.apple.CommerceCore (1.0 - 26.3) <2552248F-7D93-32DF-856C-4B66C51858BE> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x970d0000 - 0x9718dffb  libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
    0x9718e000 - 0x97198fff  libsystem_notify.dylib (98.6) <512070BA-0BC9-3289-BB4F-3EB5D126AA18> /usr/lib/system/libsystem_notify.dylib
    0x97199000 - 0x971ddff7  libGLU.dylib (8.10.1) <5520818E-F290-3942-80B8-370CF9C9B54C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x97230000 - 0x972c7ff7  com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x972c8000 - 0x97484ffd  libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
    0x97485000 - 0x97487ffd  libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x97488000 - 0x97492ffe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x97493000 - 0x97494fff  libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
    0x97495000 - 0x97495fff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
    0x97496000 - 0x974a8fff  libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
    0x974a9000 - 0x974a9fff  com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x974aa000 - 0x98066ff3  com.apple.AppKit (6.8 - 1187.40) <94E92235-7AD9-37EF-9B7C-B79074762370> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x98067000 - 0x9806bfff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x9806c000 - 0x98082fff  com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x98087000 - 0x982b7fff  com.apple.QuartzComposer (5.1 - 287.1) <6C0C66F9-BC18-3216-88CC-BAE86937448B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x982e8000 - 0x982e9fff  libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
    0x982ea000 - 0x982f3ffe  com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
    0x982f4000 - 0x98561ffb  com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x98d0c000 - 0x98d21fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x98d22000 - 0x98d29fff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
    0x98d2d000 - 0x98fa9ff7  com.apple.QuickTime (7.7.1 - 2599.48) <63926C84-4963-39B2-80C0-84D5C87F08A2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x98faa000 - 0x9926bff3  com.apple.security (7.0 - 55719.16.5) <B7E1B35A-D1B4-31D5-B272-3B384345AB8F> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9926c000 - 0x9926efff  com.apple.securityhi (4.0 - 55002) <15E9B9BC-108F-3416-A0A7-A321A85081F7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x9926f000 - 0x992c9ffb  com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x992ca000 - 0x992caffd  com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x992cb000 - 0x99315ff7  com.apple.framework.CoreWLAN (3.4 - 340.18) <A874C0A7-9CE0-3434-A38D-7EE61AD35DD7> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x99316000 - 0x9933ffff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
    0x99340000 - 0x99344ff7  libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
    0x99345000 - 0x99369fff  libJPEG.dylib (852) <84D990B9-7CF9-3EFE-99BC-AD7657D50F29> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x9936a000 - 0x99397ffb  com.apple.CoreServicesInternal (154.4 - 154.4) <A5640D50-E497-31AD-AFB1-DBFF60E0F978> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x99398000 - 0x9939cfff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x9939d000 - 0x99418ff3  com.apple.CorePDF (2.2 - 2.2) <5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x99419000 - 0x9945bffb  com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x997d5000 - 0x998cdff9  libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
    0x998ce000 - 0x99b27ff5  com.apple.JavaScriptCore (8536 - 8536.30) <24A2ACA7-6E51-30C6-B9AE-17A77E511735> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x99b28000 - 0x99b31ffd  com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x99b32000 - 0x99dcefff  com.apple.RawCamera.bundle (5.07 - 760) <E4931C6A-334A-33FD-8DF3-672930988B01> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x99dcf000 - 0x99e26ff3  com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x99e3a000 - 0x99e3dff7  com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x99e3e000 - 0x99e51ff9  com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x99e52000 - 0x99f10ff3  com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x99f11000 - 0x99f58ff3  com.apple.CoreMedia (1.0 - 926.106) <B1999B3E-F0D3-34CB-A2E7-08CE45B744D9> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x99f59000 - 0x99f5affd  com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x99f5b000 - 0x9a357feb  com.apple.VideoToolbox (1.0 - 926.106) <C1A411F0-7B7E-3669-83E5-FAEF2BAA8949> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x9a358000 - 0x9a3bcff7  com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x9a3bd000 - 0x9a3bdffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
    0x9a3be000 - 0x9a4d6ff7  com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
    0xc0000000 - 0xc000aff7 +com.growl.growlframework (1.2.3 - 1.2.3) <19CD258C-2465-26EF-A930-8C64D4BC435B> /Applications/Skype.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
    0xd0000000 - 0xd0003ffb +com.skype.skypeframework (2.8.0.620) <C23BFB20-82CD-325E-B3F3-C00D1088DB95> /Applications/Skype.app/Contents/Frameworks/Skype.framework/Versions/A/Skype
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 330
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=203.0M resident=136.7M(67%) swapped_out_or_unallocated=66.3M(33%)
    Writable regions: Total=145.6M written=6444K(4%) resident=26.0M(18%) swapped_out=0K(0%) unallocated=119.6M(82%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 31.9M
    CG backing stores                   488K
    CG image                              4K
    CG shared images                   1184K
    CoreServices                       1584K
    MALLOC                             68.2M
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=249                      156K
    Memory tag=35                      2344K
    Stack                              66.5M
    VM_ALLOCATE                        16.2M
    __DATA                             10.7M
    __DATA/__OBJC                       252K
    __IMAGE                             528K
    __IMPORT                             12K
    __LINKEDIT                         38.5M
    __OBJC                             3708K
    __OBJC/__DATA                        16K
    __PAGEZERO                            4K
    __TEXT                            178.6M
    __UNICODE                           544K
    __le__                              100K
    mapped file                        73.4M
    shared memory                       308K
    ===========                      =======
    TOTAL                             495.0M
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

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    Hi cisz,
    ""Installation failure." (Windows failed to install update.)"
    It seems that some updates has not been installed correctly ,please check for any failed updates from the update history (Control Panel\All Control Panel Items\Windows Update\View update history)
    Please take the following steps to have a troubleshoot and then check for update manually again (Manually create a restore point before checking for updates):
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    2.Run the built-in troubelshoot tool to have a diagnostic :
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    net start wuauserv
    After all the updates installed ,please restart the machine to make them take effect .If there is still any update installed failed, it is recommended to manually download it and install it to have a check .
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Thank you for your response. Yes I do have office 2013 and From reading forums it appears I might be out of luck to get the add in tab. I can still print to it so I will adapt and move on.
    Again thanks for your help.

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